Council Strategic Planning Session · 2021. 1. 22. · Council Strategic Planning Session . This...

Council Strategic Planning Session

This meeting will be held via Cisco Webex in accordance with the local emergency declaration made by the City under Minn. Stat. § 12.37. The public may monitor this meeting by calling 1-415-655-0001 and entering the meeting code 177 246 0485. For technical assistance, please contactsupport staff at 763-593-8007 or [email protected]. If you incur costs to callinto the meeting, you may submit the costs to the City for reimbursement consideration.Additional information about for monitoring electronic meetings is available on the City website.

PAGE 1. 2020 Action Steps 3-17

2. Affirmation Statements and Values 18-30

3. 2021 Action Steps 31-58

4. Pyramid of Success 59-61

January 26, 2021 – 6:30 pm Meeting Held Virtually

file://files/administration$/Council-Manager/C-M%20Agenda%20Cover%20Sheet/[email protected]://www.goldenvalleymn.gov/council/manager-meetings.php

2021 ANNUALCOUNCIL PLANNING SESSION

2020 ACCOMPLISHMENTSADMINISTRATIVE SERVICES

ü Attend working group meetings and provide input for new system to replace MNLARS.

ü Implement software conversion for reading meters.

ü Worked on CARES grant reporting.

2020 ACCOMPLISHMENTSCOMMUNICATIONS

ü Developed/implemented messaging and public education regarding access to City services during COVID-19 and pivoted promotion for programs and events due to COVID restrictions.

ü Developed procedures to broadcast virtual City meetings, including methods for interactive community participation. Produced and promoted six virtual open houses, seven virtual tours, and 13 virtual events. Branded, produced, and promoted the HomeRECed virtual recreation program, which featured 118 new videos from March 23 to Dec 31.

ü Increased engagement by publishing five community input surveys and eight community input reports.

ü Developed/implemented strategic communications plans for more than 15 projects. Developed new City web pages/website dashboards for COVID; equity, diversity, and inclusion; and police policies, practices, and data.

ü Grew City’s use of social media and video, adding Nextdoor platform and increasing average number of Facebook video views per month from 2,203 to 4,975.

2020 ACCOMPLISHMENTSFIRE

ü Collaborated with City staff on developing a CORR plan for the COVID-19 pandemic. Staff worked closely with other professional partners and agencies to coordinate efforts, learn from each other, secure grant dollars, and deal with other pressing issues impacting the City.

ü Replaced GV Emergency’s operating platform with CodeRED with no interruption of service to residents and businesses.

ü Contributed to Green Step Cities initiative by purchasing the City’s first hybrid vehicle and adding iPads to greatly reduce the use of paper in day-to-day operations.

ü Continued to move towards a scheduled part-time duty crew model by developing duty crew work tasks and educational training while on shift.

2020 ACCOMPLISHMENTSHUMAN RESOURCES

ü Developed and implemented City’s continuity of Operations Plan (COOP).

ü Developed and implemented City’s Readiness and Recovery Plan (CORR).

ü Successfully completed Phase I Rising TIDES Task Force.

ü Hired and on-boarded Equity and Inclusion Manager.

ü Completed Compensation and Class Study for all City employees.

2020 ACCOMPLISHMENTSLEGAL

ü Created administrative process to manage long-term local emergency and track emergency actions.

ü Helped draft COOP Plan and CORR Plan.

ü Created templates for key contracts and provided contract training for staff, reducing contract review time and improving quality and consistency of contracts.

ü Provided training to staff members on contracting, data practices regulations and management, data retention, and code enforcement.

2020 ACCOMPLISHMENTSPARKS & RECREATION

ü Successfully partnered with Golden Valley Arts and St Louis Park Friends of the Arts to host the first Artists Showcase at Brookview.

ü Received the 2020 Innovation and Education award for Golden Valley Park & Recreation’s virtual HomeRECed program from the National Recreation and Parks Association.

ü Updated all Wesley Park outdoor facility and general park lighting with energy efficient LED lighting fixtures.

ü Installed artificial turf on the lawn bowling green to meet current use needs and expand year-round opportunities.

ü Developed 10-year plan for golf course bridge maintenance, repairs, and replacement within the current golf CIP budget.

2020 ACCOMPLISHMENTSPHYSICAL DEVELOPMENT

ü Seek bids from and increase engagement with socially and economically disadvantaged businesses.

ü Started facilities study and established community task force.

ü Continue "continuous improvement" efforts around process and engagement.

ü Expand use of Project Dox to residential builders and residents.

ü Expand City’s environmental initiatives, including work in GreenStep Cities, Partners In Energy, and other related efforts.

ü Increase economic development efforts, specifically around promotion, resources, and policies.

2020 ACCOMPLISHMENTSPOLICE

ü Continued to develop and increase use of the Community Health officer, who was part of more than 100 reports. Position helped Hennepin County Dispatch choose the City to be in a pilot program for an embedded social worker

ü Started the mental health “Check Up from the Neck Up” program. Collaborated with Patrol union on policy, finding a provider and funding it in 2020 with forfeiture monies.

ü Implemented Police Commission Task Force to study options to replace Civil Service Commission in an effort to increase diverse candidate pool by analyzing recruitment practices and eliminating barriers in current hiring process in an ultra-competitive market.

ü Integrated drone program into Department culture so its use becomes commonplace.

2020 ACCOMPLISHMENTSPUBLIC WORKS

ü Upgraded lighting systems at Wesley Park to LED lighting.

ü Installed HVAC ionization air purification systems in 15 city buildings.

ü Installed ADA power doors inside City Hall public bathrooms.

ü Repaired 28 watermain breaks, six large-diameter storm sewer structures, and 20 manhole structures .

ü Replaced 27 watermain valves and 12 hydrants.

ü Completed South Tyrol Park storm sewer project, which covered and insulated exposed piping and eliminated localized flooding.

ü Installed on-street bike route signs in Maintenance Zone 4.

ü Reconstructed a portion of the Western Corridor Trail.

ü Increased our liquid deicing chemical usage by 30 percent, which decreased our previous winter’s salt usage by 280 tons, a $20,000 savings in salt.

Proceed with Downtown Study/Facility Needs Study.

Improve communication with residents and businesses through both existing and new channels.

Improve traffic safety.

Build strategic alliances to promote a reduction in the Minnesota Fiscal Disparities Tax formula to 30 percent.

Pursue conversion therapy ban.

2020 CITY COUNCIL ACTION STEPS

2020 ACCOMPLISHMENTSMAYOR HARRIS

ü Maintained services and adjusted to COVID.

ü Developed statements and implemented work on equity (eg, apology, Floyd statement, equity recommendations, hiring equity manager, etc).

ü Implemented HRA levy and hired housing czar.

ü Continued work on Downtown Study.

ü Maintained good Council dynamics.

2020 ACCOMPLISHMENTSCOUNCIL MEMBER FONNEST

ü Enhanced the credibility and functionality of the HRA by incorporating decorum, enacting an HRA tax levy, and approving the hire of a Housing and Economic Development Director.

ü Joined the Municipal Legislative Commission to collaborate with like-minded metro municipalities in addressing pressing local issues including but, not limited to, modifying the obsolete State of Minnesota Fiscal Disparities formula.

ü Hired an Equity and Inclusion Manager to address Rising Tides Task Force recommendations and help position Golden Valley as a welcoming and inclusive city.

ü Established the Police Commission Task Force to help define the authority and function of a new police commission. The commission will be more nimble in recruiting diverse police candidates and more responsive to citizen-policing concerns.

ü Managed Golden Valley’s response to the Covid-19 Pandemic visa vis the Recovery and Readiness Plan, maintaining critical city services while safe-guarding citizens and employees.

2020 ACCOMPLISHMENTSCOUNCIL MEMBER HARRIS

ü Secured the HRA Levy to fund an Affordable Housing and Economic Development Coordinator.

ü Hired City Equity and Inclusion Manager.

ü Started the process to replace the Civil Service Commission with a proposed Police Commission.

ü Obtained funding for Hwy 55/Douglas Dr improvements.

ü Implemented policies and procedures to navigate City operations through COVID.

2020 ACCOMPLISHMENTSCOUNCIL MEMBER ROSENQUIST

ü Provided active and substantive responses to the pandemic, violence, and the urgency to address systemic racism as a team and doing so with new Council Members and a new D&I Manager.

ü Addressed the challenges of community renters with initiatives such as the CARES allocation to PRISM, eliminating “crime-free” ordinance, and HRA levy for staff.

ü Established Police Community Task Force to explore replacing CSC.

ü Developed and strengthened partnerships such as the MLC, MPRB, school districts, state legislators, and Hennepin County to achieve City and regional goals.

ü Modeled good government by addressing tough issues with civil discussion and disagreement and the ability to come together on the next issue, facilitating public comment and input in a virtual setting, and using video and other media to communicate, especially when in-person events have not been possible.

2020 ACCOMPLISHMENTSCOUNCIL MEMBER SANBERG

ü Continued to provide City services during COVID-19.

ü Launched Police Commission Task Force.

ü Continued to reduce debt.

ü Voted to fund HRA.

ü Hired Equity & Inclusion Manager.

AFFIRMATIONSTATEMENTS & VALUES

The City of Golden Valley believes in and stands for the values of social equity, inclusion, and justice.

We embrace diversity and recognize the rights of individuals to live their lives with dignity, free of discrimination, fear, violence, and hate.

We welcome individuals to Golden Valley regardless of race, color, creed, religion, national origin, immigration status, gender, gender identity, marital status, age, disability, economic status, sexual orientation, familial status, or cultural background.

We strive to provide fair and unbiased services and programs, giving opportunities for all.

We are dedicated to being a supportive and united community, strengthened by the diversity of our residents and visitors.

WELCOME STATEMENT

Communication

Community

Inclusion

Integrity

Respect

Innovation

Courage

Accountability

VALUES

Golden Valley strives to creatively connect people and places, preserve and enhance community resources, and nurture opportunities for all.

VISION STATEMENT

The City of Golden Valley delivers high-quality, responsive services to ensure the community remains a vibrant and welcoming environment in which to live, work, and play.

MISSION STATEMENT

ORGANIZATIONAL PRIORITIES

Strategic Development

& Redevelopment

Effective Governance

Infrastructure Maintenance

& Enhancement

Financial Wellness

Community Affairs

Strategic Development & Redevelopment

Focusing redevelopment on four planning districts: Golden Valley’s downtown area, LRT station area, Douglas Drive corridor, and I-394 corridor

Governing with a focus on good communication and teamwork, respecting values and process, heeding meeting decorum and timely decision-making, and building citizen engagement and understanding


Maintaining and improving infrastructure at highest quality for the investment by prioritizing areas of need, identifying costs, and planning for future growth

Infrastructure Maintenance & Enhancement

Balancing spending with emphasis on maintaining current service levels, accommodating future needs, expanding tax base, growing reserves, improving bond rating, and improving efficiencies and effectiveness

Financial Wellness

Considering policies that benefit society at large

Community Affairs

Brookview Amenities

City Administration

Communications

Economic Development

Elections

Emergency Management

Engineering

Finance

Fire Protection

Human Resources

Information Technology (IT)

Inspections

Legal Services

Motor Vehicle Licensing

Natural Resources Management

Park Maintenance

Parks and Recreation

Permits and Licensing

Planning

Police

Street Maintenance

Utilities Maintenance

Utility Billing

Vehicle Maintenance

CORE SERVICES

Affordable Housing Plan

Bike and Pedestrian Plan

Building A Better Golden ValleyEquity Forums

Debt Reduction Plan

DeCola Ponds Stormwater Project

Downtown Study

Facilities Study Task Force

GreenStep Cities

Hwy 55/Douglas Dr Underpass

Infrastructure Renewal Plan

Land Acknowledgment

Leash Law

Legislative Priorities

Just Deeds

Metro Blue Line LRT

Minneapolis Park & Recreation Board JPA

Partners In Energy Task Force

Pavement Management Program (PMP)

Police Commission Task Force

Rising TIDES

School Resource Officer (SRO) Review

Socially Just Banking

Speed Limit Reduction

STAR program

Website Redesign

INITIATIVES & PROJECTS

2021 ACTION STEPS

DEPARTMENTACTION STEPS

Each department was asked to identify one action step that advances equity, diversity, and inclusion in 2021.

*Equity action steps are noted in purple.*

• Develop Request for Proposal for Municipal Advisor Services.• Develop Request for Proposal for Audit Services.• Update the Infrastructure Renewal Plan from 2017• Develop procedures and training for Information Technology cyber attack ransomware

event.

• Roll out Microsoft 365 mid-2021.• Implement software conversion for reading meters.• Research and evaluate language conversion software, including reviewing current

software packages. Train employees on use and procedures. (COVID-19 added a challenge with Plexiglas and counter change.)

2021 ACTION STEPSADMINISTRATIVE SERVICES

• Edit, redesign, and implement upgraded City website and develop City intranet tool.• Increase community awareness of City government and services. Strategically assess

information needs and develop tools to meet those needs. Continue to tighten City’s branding standards across the board by further consolidating and streamlining all City communications materials and developing a brand standards guide.

• Shift Brookview businesses to more digital marketing methods, and develop marketing strategies for potential recession behaviors.

• Find and implement a cloud-based online project management system.• Improve comprehensive community engagement process to measure diversity ad

participation by underrepresented groups.

2021 ACTION STEPSCOMMUNICATIONS

• Have 40 percent (3,840) of both residential households and businesses registered with GV Emergency by the end of 2021.

• Develop a policy and written program for combating the three targeted health issues, as identified by MNFIRE (mnfireinitiative.com), which impact the fire service today (cardiac, cancer, mental health).

• Develop an implementation plan for the scheduled part-time duty crew model that details shifts, duties, and projected costs over the next four years

• Study residential fire loss trends and history in Golden Valley over the past five years. Develop public messaging designed to educate residents on precautions they can implement leading to reduced fire losses in the City.

• Review paid on-call firefighter hiring process and work to eliminate barriers/challenges, make meaningful changes to the process, and increase the number of applicants by 10 percent.

2021 ACTION STEPSFIRE

• Ensure the City has a solid infrastructure to drive equity work including a system of accountability and use of equity tool.

• Create system of demographic data collection to support equity goals across the City.• Optimize recruitment processes, including employment (career website, onsite

recruitment, etc) and boards, commissions, and task force applications.

• Develop comprehensive supervisor training program, including internal and external training resources and complete implicit bias training by end of 2021.

• Transition Rising TIDES Task Force to existing Human Rights Commission.

2021 ACTION STEPSHUMAN RESOURCES

• Draft amendments to provisions of City Code dealing with zoning of religious institutions.

• Draft proposed amendments to City sign code.• Work with the City Clerk to modernize the City’s document retention system by creating

a data plan and recommending software solutions and policies required to implement the plan.

• Work with City Prosecutor to Implement Driver’s License Reinstatement Program to help individuals reinstate their drivers’ licenses while they pay outstanding citations.

• Work with City Prosecutor to prepare and present annual prosecution report to Council and City Manager.

• Inventory Joint Powers Agreements, MOUs and City policies and create manual of City-wide policies that is accessible to the public.

• Incorporate equity and inclusion principles into the City’s RFQ, RFP, and bidding processes.

2021 ACTION STEPSLEGAL

• Develop proposed plans, timeline, and budget for the 2022 Community Garden at Medley Park.

• Shift goose removal program at Brookview from an annual removal process to limiting flock growth and stabilizing the goose population through keeping eggs from hatching. Nests will be located and documented through GPS, and an egg “addling” (treating eggs with corn oil) process will be implemented.

• Initiate park shelter update process with first park shelter building by implementing all needed ADA improvements, adding energy efficient light fixtures, replacing furnace, adding windows, replacing doors where needed, replacing flooring, and expanding physical accessibility to restrooms.

• Implement The Noah Joynes Youth Recreation Fund to eliminate fiscal barriers for Golden Valley youth to participate in recreation and athletic activities.

• Add a permanent shade structure to Brookview’s north patio for outside dining and winter programming.

• Implement improvements at one park shelter building to expand physical accessibility to the building and restroom facilities by December 2021.

2021 ACTION STEPSPARKS & RECREATION

• Complete facilities study and present recommendation to Council.• Revisit Council Chambers Remodel project to address A/V system and consider project

scope modifications.

• Complete planning and design work for Douglas Dr and Hwy 55 Underpass.• Onboard Housing and Economic Development Manager and begin developing housing

and economic development strategies.

• Complete Downtown Study Phase III and Comp Plan rezonings and update sign code.• Increase the number of contracts awarded to minority owned businesses. Apply one of

the following three methods to at least four projects requiring bids, quotes, or professional services to identify potential procurement barriers for minority owned businesses:

• expand outreach to vendors beyond just using the MNUCP Directory• modify project scopes to attract smaller firms• adjust procedures or requirements that remove limitations or barriers for smaller

firms

2021 ACTION STEPSPHYSICAL DEVELOPMENT

• Conduct racial profiling study on all traffic stops by the Golden Valley Police Dept.• Establish the Dispatch Imbedded social worker program with Hennepin County

Dispatch.

• Hire and train 4-8 new officers in 2021. This is an unprecedented situation. We have normally only trained two new officers and the same time.

• Explore and implement the Community Service Officer Program when staffing levels allow.

• Expand the current Mental Health check in program started in 2020. Work with current provider and EAP programs to explore new wellness options for officers in a more deliberate and proactive way.

• Get the new police commission up and running.

2021 ACTION STEPSPOLICE

• Establish three new partnerships with community organization to promote Golden Valley Public Works at local events.

• Replace one existing temporary hockey board system with permanent hockey boards.• Install car charging station at the Brookview Community Center.• Replace control panel at Woodstock lift station.• Locate and raise manholes on Highway 100 by Glenwood Avenue.• Install on-street bike route signs in Maintenance Zone 5.• Mill and overlay three miles of road, in-house, including manhole and catch basin

repairs, curb repairs, and valve replacement.

2021 ACTION STEPSPUBLIC WORKS

CITY COUNCILACTION STEPS

2021 ACTION STEPSMAYOR HARRIS

• Continue creative adjustments during COVID (especially in Council communications).

• Keep pushing on equity work in addition to land acknowledgment and restoration.

• Continue work on housing, Downtown Study, Police Commission Task Force.• Increase City elections voter turnout (eg, switch to even-numbered years).• Implement street naming policy.

2021 ACTION STEPSCOUNCIL MEMBER FONNEST

• Establish a City of Golden Valley Historic Preservation Commission (HPC) as a Certified Local Government (CLG) program.

• Champion the action steps recommended by the Xcel Energy – City of Golden Valley Partners In Energy Task Force launching a comprehensive, city-wide energy conservation program.

• Enact an ordinance requiring Golden Valley property owners to participate in the Section 8 Housing Choice Voucher Program to increase housing options for low and moderate income earners.

• Initiate a community-wide conversation regarding Ranked Choice Voting and its implications for ensuring a more inclusive, representative and responsive democracy potentially incorporating recommendations into Golden Valley’s 2021 Legislative Priorities.

• Initiate a council conversation and study to determine the feasibility of establishing Local Sales Tax Authority.

2021 ACTION STEPSCOUNCIL MEMBER HARRIS

• Install new Police Commission.• Continue to implement Rising TIDES Task Force recommendations, specifically

on contracting City services with Women and Minority Businesses.

• Continue to move forward on Downtown Study work.• Approve a land acknowledgment statement and surrounding work on the

topic.

• Begin work on creating an economic development strategy once the new Housing and Economic Development Manager is hired.

2021 ACTION STEPSCOUNCIL MEMBER ROSENQUIST

• Form a Police Community Commission out of the work of the Task Force.• Develop a vision, plan, and budget for our downtown area and our city facilities

to guide development for the next 20-50 years.

• Provide Golden Valley residents with better transit options, including bus rapid transit on Hwy 55, connections to any proposed light rail route, bike lanes, safer pedestrian crossings, and lower street speeds.

• Revise systems to guide strategic and important partnerships with the MPRB and Hennepin County, including Library System.

• Use HRA levy to invigorate efforts to have a healthy housing and business environment centered around targeted areas as identified in the downtown study and 2040 Comprehensive Plan, including renter protections and educational efforts.

2021 ACTION STEPSCOUNCIL MEMBER SANBERG

• Re-envision public safety.• Think creatively about affordable housing options.• Continue to improve external communication.• Support expanded transit options (including bike and pedestrian).• Deepen commitment to equity and inclusion work.

PRIORITIZATION OF2021 ACTION STEPS



Continue Downtown Study & Facilities Study• Continue work on Downtown Study. SH• Continue to move forward on Downtown Study work. MH• Develop a vision, plan, and budget for our downtown area and our city

facilities to guide development for the next 20-50 years. GR



Continue Housing Initiatives• Continue work on housing. SH• Enact an ordinance requiring Golden Valley property owners to

participate in the Section 8 Housing Choice Voucher Program to increase housing options for low and moderate income earners. LF

• Think creatively about affordable housing options. KS



Continue HRA Initiatives• Begin work on creating an economic development strategy once the

new Housing and Economic Development Manager is hired. MH

• Use HRA levy to invigorate efforts to have a healthy housing and business environment centered around targeted areas as identified in the downtown study and 2040 Comprehensive Plan, including renter protections and educational efforts. GR


• Continue creative adjustments during COVID (especially in Council communications). SH

• Implement street naming policy. SH• Increase City elections voter turnout (eg, switch to even-

numbered years). SH

• Establish a City of Golden Valley Historic Preservation Commission (HPC) as a Certified Local Government (CLG) program. LF



Effective Governance• Initiate community-wide conversation regarding Ranked Choice

Voting and its implications for ensuring a more inclusive, representative, and responsive democracy potentially incorporating recommendations into Golden Valley’s 2021 Legislative Priorities. LF

• Revise systems to guide strategic and important partnerships with the MPRB and Hennepin County, including Library System. GR

• Continue to improve external communication. KS


Continue Policing Initiatives• Continue work on Police Commission Task Force. SH• Install new Police Commission. MH• Form a Police Community Commission out of the work of the

Task Force. GR

• Re-envision public safety. KS



Continue Transit Initiatives• Provide Golden Valley residents with better transit options, including

bus rapid transit on Hwy 55, connections to any proposed light rail route, bike lanes, safer pedestrian crossings, and lower street speeds. GR

• Support expanded transit options (including bike and pedestrian). KS

Infrastructure Maintenance & Enhancement


• Initiate a Council conversation and study to determine the feasibility of establishing Local Sales Tax Authority. LF

Financial Wellness


Continue Diversity, Equity, & Inclusion Initiatives• Keep pushing on equity work in addition to land acknowledgment

and restoration. SH

• Continue to implement Rising TIDES Task Force recommendations, specifically on contracting City services with Women and Minority Businesses. MH

• Deepen commitment to equity and inclusion work. KS• Approve a land acknowledgment statement and surrounding work on

the topic. MH

Community Affairs


Continue Environmental Initiatives• Champion the action steps recommended by the Xcel Energy – City

of Golden Valley Partners In Energy Task Force launching a comprehensive, city-wide energy conservation program. LF

Community Affairs

FINALPYRAMID OF SUCCESS

2021 Pyramid Of Success

MOVING FORWARD

“Hey, taking on a challenge is a lot like riding a horse; if you’re comfortable while you’re doing it, you’re probably doing it wrong.”

~ Ted Lasso

Photo by Andy Snope, 2020 Views of the Valley Photo Contest

Council Strategic Planning Session Agenda2021 Annual Council Planning Session2020 Action StepsAffirmation Statements and Values2021 Action StepsPyramid of Success

Council Strategic Planning Session · 2021. 1. 22. · Council Strategic Planning Session . This...

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