Couchsurfing as a socio-anthropological aspect of hospitality Makarov Kiril Spirin Aleksey...
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Transcript of Couchsurfing as a socio-anthropological aspect of hospitality Makarov Kiril Spirin Aleksey...
Couchsurfing as a socio-anthropological aspect
of hospitality
Makarov KirilSpirin Aleksey
Zolotareva PolinaHigher School of Economics
(Department of Social Sciences)Высшая школа экономики, Москва, 2014
www.hse.ru
April 19, 2023 2
Main concepts
•Couchsurfing – the global hospitality network targeted at giving travelers all over the world a possibility to find free temporary accommodation or to shelter wayfarers in their house.
•Surfer Host
•How does it work: personal profile on couchsurfing.org; searching for a host if the request is welcomed, a face-to-face interaction of both couchsurfers begins.
April 19, 2023 3
History of Couchsurfing
• Started in 2004• 9 million couchsurfers• Founder: Casey Fenton• Non-profit organization certified
corporation• Values: tolerance, cultural exchange,
cosmopolitism, authenticity, emotional and intellectual growth.
April 19, 2023 4
Problem statement
Economized hospitality Hospitality in its “pure”meaning
April 19, 2023 5
Theoretical basis & objectiveTheory:•Goffman’s theory of frontstage & backstage•Cohen’s theory of authenticity (real life VS staged life)
Objective: to reveal the prime mechanisms of online- and offline- couchsurfers’ interactions
Object: users of couchsurfing.org (surfers/hosts)
April 19, 2023 6
Sample• Russian couchsurfers• Active participants of the community• More than 2 hospitality/travel experiences• Qualitative methods (23 semi-structured interviews via
Skype/face-to-face)
April 19, 2023 7
The couchsurfing boundaries
Aim: to reveal how couchsurfers perceive tourist practices and differ their community and the tourist community.
Result: сouchsurfers represent themselves as an unique social group with certain values.
Surfers are cosmopolitans who “consume the globe”.
Secondary employment and freelancePrefer civil marriage to official one
No childrenApril 19, 2023 8
Couchsurfers VS TouristsInformation plays a crucial role for couchsurfers who decrease level of uncertainty. Active quest model is key for surfers.
Trustworthy hallmarks:Positive references
Common hobbies and values of participantsPersonal request
Number of friendsUnreliable yardsticks:Lack of detailed informationNegative referencesRecent online activityNewcomer-Expert (experience)
April 19, 2023 9
Couchsurfers’ motivationAim: to reveal the motives of couchsurfers while travelling or hosting.
Result: three types of motivation were found.Psychological: recognition, curiosity and personal growth. Functional: source of information (advices, leisure time). Social: interaction with local people, cultural exchange, friendship (dating).Consequently, monetary profit is not the primary motivation of surfers.
Surfers (egoistic self-interest) VS hosts (altruists) Mutual benefits & sharing
“Couchsurfing is considered to be a phenomenon of sharing. It is an exchange, acquaintance with local inhabitants, sometimes you can even find friends. In global meaning ─ it is sharing”.
Alex, 30 years, surfer/host.
.
April 19, 2023 10
Gift exchange
Aim: to reveal the practices of gift-exchange developed among couchsurfers.
Result: money are not implemented in couchsurfers’ offline relations in any way.
•Money offering is regarded as: inappropriate, inconvenient and even offensive behavior.
April 19, 2023 11
Gift exchange
Result: hosts were discovered to appreciate emotions and knowledge received from conversations with their guests more than symbolic gifts.Symbolic gifts are an optional part of couchsurfers’ interaction.
Result: hosts do differentiate their guests and attitude towards them.However, it is more the matter of external circumstances, not the purposeful act.
April 19, 2023 12
Discussion
• Mechanisms of matching between male and female couchsurfers
• Quantitative investigation (types of couchsurfers)• Factors that exclude members from the community
(failures of trust in couchsurfing network)• To prove the argument: couchsurfing do not bear
on authenticity
April 19, 2023 13
Thank you for attention!
www.hse.ru