CosmicXpress Secretarial Services

Is this what you spendyour day feeling like?

Cob Orchard

Wichenford, Worcestershire

WR6 6YB

E: [email protected]

www.CosmicXpress.co.uk

Tel : 07918742983 / 01886 888319

Do you find that there is just never enough time in the day!Don’t you wish you had more time for your business

or for fun, family, friends, even for yourself,

Unfortunately there is usually too much to do!You need someone to do those extra tasks for you!

You need a Virtual Assistant!You need a Virtual Assistant!

A Virtual Assistant (or VA) is a professional service provider who specializes in providing remote administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional

relationship.

Virtual Assistants work from their own offices and utilize today's technology to deliver their services and communicate with clients.

A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties

that fall under creative and technical services.

Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5)

years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate

assistant, office manager, etc.

From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual

Assistant.

What is a VA?

What Can I Save You?How our service compares to an employee

Extra CostIncludedManagement and motivation

Extra CostIncludedLighting, heating and power

Extra CostIncludedOffice space

Extra CostIncludedComputer, software and internet

Extra CostIncludedTelephone lines and call costs

Extra CostIncludedHoliday, Maternity and sickness cover

Extra CostIncludedNational Insurance

Extra CostIncludedTax

CostIncludedSalary

NoYesPay for just the help you need

EmployeeVirtual Assistant

If you pay an employee £1000 p/month, in reality they are costing you 2.5 times that much each and every month.

I offer a low risk and easy way for you to get the support you need while you grow your business.

By trusting us to help you, you will be able to :

• Spend less of your time on routine office tasks• Improve your cash flow• Generate and capture more new opportunities• Retain more of your customers• Experience fewer distractions and interruptions• Get vital support for your business needs• Have peace of mind

Once you have experienced our service, you will never go back. Notonly will we save you time, but money too!

How You Will Benefit?

What Services Can I Offer?• PA Service

– Diary Management, General Administration, To-do List, Email Management, etc

• Audio Typing/Transcription– Digital Dictation, Minutes, Letters, Faxes, Interviews, Manuscripts, etc

• Copy Typing– Minutes, Letters, Faxes, Reports, Manuscripts, Late Payment letters, etc

• Resume / CV Creation– From scratch or updating an existing document

• Data Input– Customer details, Training bookings, Forms, Processing of Sales and Orders

• EXCEL Spreadsheet Creation– Databases – SQL, MYSQL, Access, Calculations, Marketing Information, Data

Analysis, Reports

• POWERPOINT Presentation Creation– Graphs, Information, updates from existing documents, Animation, etc

• Travel Arrangements– Business or Personal – including flights, accommodation, car hire, meeting

arrangements, etc

What Services Can I Offer? Cont..

• Laminating (A4) / Photocopying– Handouts, Notices, Information Sheets, Colour Copies, B&W Copies

• Mail Shot– Mail merge with data, Mail merge templates and letter creation, Envelope filling

and mailing out

• Proof Reading and Editing– Reports, Letters, Faxes, CV, Brochures, Manuals, Manuscripts

• Scanning and PDF Creation– Photographs, Contracts, Newspaper Articles, PDF’s from any document

(Microsoft), etc

• IT Services– Price Comparisons, Market Research, Company Information, Best Deals, Sourcing

Items, etc

• Event Services – Corporate Entertainment– Theme nights, Team building, Black tie, Fun days, Karaoke, etc

• Event Co-ordination and Management– Venue finding, Seminars/conferences/training, Exhibitions, Entertainment

• Wedding Planning– Venue sourcing, Florists, Cake sourcing, Reception sourcing, Honeymoon planning,

Booking

What Services Can I Offer? Cont..

• Web Site

– Web site design, implementation, maintenance, hosting, upgrades to existing sites or redesign

• DTP and Printing Management

– Design and publish - newsletters, business cards, flyers, leaflets, posters, menus, invitations, Printing arrangements

• Finance

– Bills, Invoices, Chase late payments,

• Orders

– Take Orders, Take Bookings, Process Orders, Deal with Enquiries

• Life Management

– Personal Bills, Holiday Arrangements, Flower, Birthday reminder, etc

When do you need a VA?• Your inbox pile just seems to be getting higher, and each day you fall farther behind.

• Your day timer just doesn’t seem to be able to keep you organized.

• The important tasks are getting lost in amongst everything else and, when you do locate them, you find yourself rushing to meet a deadline.

• You don’t feel comfortable taking on an administrative task that requires a specific professional appearance.

• You find you aren’t delivering to your clients as fast as you would like to as you have too many other ‘things’ on the go.

• You have a project that you need to get done but you aren’t sure how to accomplish it.

• Your administrative tasks have you so overwhelmed that you just don’t seem to have time for anything else.

• You spend so much time working that your family says it’s like living with a stranger.

• Your business is booming by you have no one to share it with or draw on for support.

• Your website looks the same as it did two years ago.

• You dread looking at the piles on your desk and wondering when you will get everything accomplished.

• Running your business just doesn’t have that same fulfilment as it used to because you’re spending too much time doing the non-core tasks and not doing what you love the most.

How Do My Fees Work?

What Are My Fees?Option 1 - Hourly Rate

£600.00Based on 40 hrs

31 and more p/weekp/hour£15.00


21 up to 30 hrs a weekp/hour£16.00


11 up to 20 hrs a weekp/hour£17.00

£180.00Based on 10 hrsup to 10 hrs a weekp/hour£18.00

SLIDING SCALE :

P/WEEK

HOURLY RATE

Incidentals are at extra cost – i.e. mailmerge with mailout, DVD/CD’s, PostageLaminating Pouches, Photocopying – details are in your contract

What Are My Fees?Option 2 - Retainer Rate

With a maximum 3 hours a dayp/week£220.003



RETAINERRETAINERS :

Incidentals are at extra cost – i.e. mailmerge with mailout, DVD/CD’s, PostageLaminating Pouches, Photocopying – details are in your contract

Retainers are paid in advance of work being done, on an agreed date.Hours can be carried over if unused.A monthly timesheet will be supplied.

SavingsRetainer vs Hourly Fee

SAVE £35 P/WEEK - £140 P/MONTH£1020£255=@ £17 x 15

15 HRS£2203


25 HRS£3502


35 HRS£4251

HOURLY RATE

P/MONTH

HOURLY RATE

P/WEEKMaxi-mum

RETAINER P/WEEK

Retainers are flexible so if you know you are going to need more hours one Week, and fewer the following week, this can be taken into accountWhen setting up the invoicing.

I have a specialist business – are you able to help me?We work with a wide range of businesses, some more specialist than others. Because we limit the number of clients we deal with we are able to build arelationship with you and so are able to learn about your business and how youwork.

Do you have a minimum contract?We offer a simple one month rolling contract.

Can I try the service out?You are welcome to try the service on an hourly rate and if it works for youWe can convert your contract to a monthly Retainer to suit your needs.

Who provides the service?CosmicXpress Secretarial Services is owned and run by Nicole Sterley. Nicolemaintains a small client list and so is able to provide most of the service herself.As the business grows we do plan to take on more staff and you will be notified asand when this happens and if your work gets assigned to a new staff memberYou will be notified before this happens.

Commonly Asked Questions

How do I pass work to you?You have control. We supply you with a Job Request Form which you willComplete with the details for each task you require. You pass your tasks us using the internet, email, phone, fax or text.

How do I get started?Get in touch via email ([email protected]) or give us a call on07918742983, for us to have a chat about you and your requirements.

Commonly Asked Questions

Cob Orchard

Wichenford, Worcestershire

WR6 6YB

E: [email protected]

www.CosmicXpress.co.uk

Tel : 07918742983 / 01886 888319

We CAN improveyour day!!

CosmicXpress Secretarial Services

Business

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