Corrigendum 2 to the ICB tender ELCOT TNHSP Phase III ICB ... 2.pdf · bidder to be an ISO 20000,...

ICB No. ELCOT / TNHSP Phase III / ICB / AG68-P3H5 / Server / 2013-14

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MINUTES OF PRE-BID CONFERENCE

Minutes of Pre-bid conference held on: 14-08-2013

Description of Goods/Name of the Work: Supply of New Infrastructure, Upgradation, Redeployment, of Existing Infrastructure, Data

Migration, Integrate and Roll out the Integrated Architecture, Commissioning,

Maintenance and Support with On-site & Off-site resources through a Single Point Service

Provider and JV Model

Tender/Package No. : ICB No. ELCOT / TNHSP Phase III / ICB / AG68-P3H5 / Server / 2013-14

Names of those Present:

Chairman of the meeting: Mr. Pankaj Kumar Bansal, IAS, Project Director, TNHSP

From Purchaser (ELCOT):

1. Mr. R.Madhavan – Deputy Manager (TNHSP), ELCOT

From Customer (TNHSP):

1. Dr. P. Sunil Gavaskar – Medical Officer HMIS, TNHSP

2. Mr. K. Saravana Kumar, TCS, HMIS Application Development & Support Team

From Prospective Bidders:

1. Mr. J. Mohan Babu, HCL Infosystems

2. Mr. Michael Anandh, HCL Technologies Limited

3. Mr. S. Venkat, PCS Technology Limited

4. Mr. S. Rajagopalan, Accel Frontline

5. Mr. Rohit Bapat, Enterprise DB

6. Mrs. Bhuvaneshwari, Enterprise DB

7. Mr. Marshal, Hitachi Data Systems


2 of 126

8. Mr. Satish, Hitachi Data Systems

9. Mr. Himanshu Gupta, Oracle India

10. Mr. Sanjeev Chauhan, Oracle India

11. Mr. R. Ramasubramanian, Oracle India

12. Mrs. Renuka sushil, Red Hat India Private Limited

Opening Remarks

The Manager (TNHSP), Electronics Corporation of Tamil Nadu Limited, Chennai, Tamil Nadu had conducted the Pre-Bid meeting. At the

outset the Manager (TNHSP) welcomed everybody attending the Pre-Bid meeting for the ICB No. ELCOT / TNHSP Phase III / ICB /

AG68-P3H5 / Server / 2013-14 for Supply of New Infrastructure, Upgradation, Redeployment, of Existing Infrastructure, Data Migration,

Integrate and Roll out the Integrated Architecture, Commissioning, Maintenance and Support with On-site & Off-site resources through a

Single Point Service Provider and JV Model. A brief status about the project was presented before the audience.

The members representing the bidders were asked to furnish their queries in written format so that the replies to the same can be

provided by the Purchaser. The members representing the bidders submitted their queries in written format. The meeting ended with a vote

of thanks to the chair.

Replies to the queries are presented in Table 1 and Amendment / Addendum to the bid document in Table 2 and they become part of

the tender document.

Managing Director

Electronics Corporation of Tamil Nadu Limited


3 of 126

Table 1- Replies to Queries Raised during the pre-bid meeting

S.No Clause No.

of

ITB/GCC/SC

C/ Forms

Existing Clause Gist of the Query Response Reference to Sl.

No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

1 Section – III Evaluation

and Qualification

Criteria (4) Post

Qualification

Requirements (ITB

38.2)

Experience and

Technical capability

As this is a complex bid, it

may be asked that the lead

bidder to be an ISO 20000,

ISO 27001 certified

company

No Change As per existing

tender clause

only


and Qualification

Criteria (4) Post

Qualification

Requirements (ITB

38.2)

Experience and

Technical capability

The lead bidder should be a

CMMi Level 5 as

experience in Cross

platform application is

needed and lot of services

for to be rendered in

collaboration with the

application vendor and

Data Migration activities

Already the tender

requires the bidder need

to have required

experience in running of

datacenter with cross

platform application and

data migration

experience. Anyhow this

can be again clarified

clearly.

As per existing

tender clause

only


and Qualification

Criteria (4) Post

Study, Analysis of

total infrastructure,

design of Integrated

The bidder should provide

relevant experience for

design of Integrated Server

The bidder / JV member

should submit

Documentary proof for

Refer S.no 3 of

the Amendment /

Addendum table


4 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Qualification

Requirements (ITB

38.2) (A) Manufacturer

Bidders

Server Architecture

plan, team

formulation, Data

Migration and

Submission of

Integrated

Architecture Rollout

plan

Architecture, Data

migration etc.

having undertaken and

successfully completed

atleast one similar

assignment in the country

during the last five years.

2


and Qualification

Criteria (4) Post

Qualification

Requirements (ITB

38.2) (A) Manufacturer

Bidders

Deployment of

Managed Services &

tools for monitoring

elements like server,

desktops, routers,

switches etc

The bidder should provide

relevant experience in a

government environment

for deployment of

Managed services, relevant

proofs to be produced.

The bidder / JV member

should submit

documentary proof for


successfully completed

atleast one similar



Refer S.no 4 of

the Amendment /

Addendum table

2


and Qualification

Criteria (4) Post

Qualification

Requirements (ITB

Joint Venture Bidding

– Eligibility Criteria

of Bidder for JV

Model

The lead bidder should

have experience in

Integrated Infrastructure

with cross platform

application environment as


tender clause

only


5 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

38.2) asked in 4.A for JV model

also

6 Section IV – Bidding

Forms: Price and

Completion Schedule –

Important Requirements

– S.No (3) Page No (76)

The vendor should

include 90 days for

Critical Services to

provide on-site

measurable support

by OEMs for

Application Layer,

Web Layer, Database

Layer etc., during the

entire project period

of five years. This

need not be utilized

based on requirement

of sorting out any

issue among the

critical service layers.

The reason for on-site

support should be

justified and

approved for availing

This specification seems

contradictory for on-site

support days from OEM,

with clause no. 14 “All

services (On site consulting

-30 days) and support

(RDBA) should be

provided directly by OEM”

and 15. “All open source

software should be

individually supported by

30 days onsite OEM

Support (Post production

support) which will be

availed as & when required

during contract period”

Requesting you to clarify

and mention the exact no.

of on-site support required

from Database OEM over a

A total of 90 man-days

are planned during the

contract period of five

years for any OEM's on-

site direct support as and

when required. Any

additional requirement

will be decided on case to

case basis.

As per existing

tender clause

only


6 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

the on-site support by

TNHSP. The cost for

the support is payable

based on the

measurable services

rendered and

certification that the

issues resolved

satisfactorily.

period of 5 years.

7 Section IV Bidding

Forms: Price and


Important Requirement

– S.No (2) Page No (75)

Training of five

personnel identified

by TNHSP and

selected after pre-

assessment of skill set

every quarterly for (a

total of 40 days)

during the project

period of five years.

The training

documentation should

include pre-training

Hope the training to be

provided at TNHSP DMS

campus only and Infra etc

will be provided by

TNHSP, only training

material to be provided by

the service provider.

Training material and

trainer resource to be

provided by bidder. The

training venue is Chennai

and training

infrastructure will be

provided by customer.

As per existing

tender clause

only


7 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

assessment report and

post training

assessment report to

justify impartment of

training and skill

Upgradation

programme.


Forms: Price and



– S.No (7) Page No (78)

Deployment of one

on-site Service Desk

Assistant at TNHSP

for monitoring,

reporting and

management of Tool

based System for

Integrated

Architecture and the

other IT assets.

SLA: The resource

support should be

available at TNHSP

from 9 AM to 5 PM

for 6 days in a week

Job description of this man

power to be specified.

Already provided in bid.

This is for Tool Based

Asset Management, SLA

management etc. The job

will be assigned by

customer in relevant area.

As per existing

tender clause

only


8 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

during the entire

project period of five

years, except Sundays

and National

holidays. In the event

of critical

requirement, the

resource should

complete the assigned

task irrespective of

working hours,

Sundays or holidays.

Penalty can be levied

at Rs.100/- per hour

of default and a

default of 10 hours in

a month will qualify

for replacement of

equivalent or higher

quality resource with

a penalty of forfeiting

one month (particular


9 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

month of default)

professional cost of

the resource.


Forms: Price and



– S.No (7) Page No (78)

Deployment of one

on-site Service Desk

Assistant at TNHSP

for monitoring,

reporting and

management of Tool

based System for

Integrated

Architecture and the

other IT assets.

SLA: The resource

support should be

available at TNHSP

from 9 AM to 5 PM

for 6 days in a week

during the entire

project period of five

years, except Sundays

and National

For providing RIM

support, Incident

management, SLA

Management, Vendor

management etc one

service desk man power

will not be sufficient and

common man power

strength to be arrived and

provision for quoting the

same to be provided

One resource is enough at

present. If additional

resources required, then

the strength of the team

can be increased at the

same cost on case to case

basis and from time to

time during the contract

period.

As per existing

tender clause

only


10 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

holidays. In the event

of critical

requirement, the

resource should

complete the assigned

task irrespective of

working hours,

Sundays or holidays.

Penalty can be levied

at Rs.100/- per hour

of default and a

default of 10 hours in

a month will qualify

for replacement of

equivalent or higher

quality resource with

a penalty of forfeiting

one month (particular

month of default)

professional cost of

the resource.


11 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Forms: Price and



– S.No (15) Page No

(79)

Tool based asset

management for 5

years Desktop

Are these desktops snmp

enabled and what is the

level of monitoring

expected to be provided

Already provided in the

bid. The assets are

compatible. The other

requirements should be

specified by the bidder in

the SRS and Project

Rollout Plan document

after analysis of existing

infrastructure / assets.

As per existing

tender clause

only


Forms: Price and




(79)

Tool based asset

management for 5

years for Servers

given in Section VI

Schedule of

Requirement -

Requirement

Specification

What is the level of

monitoring expected to be

provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


Forms: Price and


Tool based asset

management for 5

years Printer

Are these printer snmp

enabled and what is the

level of monitoring


bid. The assets are


As per existing

tender clause

only


12 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks



(80)

expected to be provided requirements should be


the SRS and Project





Forms: Price and




(80)

Tool based asset

management for 5

years UPS

Are these UPS snmp

enabled and connected to a

LAN port and what is the

level of monitoring

expected to be provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


Forms: Price and




(80)

Tool based asset

management for 5

years Switches and

Jack panels



provided like port level

monitoring etc


bid. The assets are




the SRS and Project

As per existing

tender clause

only


13 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks





Forms: Price and




(80)

Tool based asset

management for 5

years Routers



provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


Forms: Price and




(80)

Tool based asset

management for 5

years Modems



provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


14 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Forms: Price and




(80)

Tool based asset

management for 5

years SAN Storage

Requirement 17 (1

No) + Requirement

18 (1 No) +

Requirement 19(1

No)given in Section

VI Schedule of

Requirement -

Requirement

Specification



provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


Forms: Price and




(81)

Tool based asset

management for 5

years Tape Library

Requirement 20 given

in Section VI

Schedule of

Requirement -

Requirement

Specification



provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


15 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Forms: Price and




(81)

Tool based asset

management for 5

years SAN Switch

Requirement 22 +

Requirement 23 given

in Section VI

Schedule of

Requirement -

Requirement

Specification



provided


bid. The assets are




the SRS and Project




As per existing

tender clause

only


Forms: Price Schedule –

Optional Items – Page

No (74)

Additional optional

items like RAM,

CPU(Processor),

Hard Disk, etc are to

be quoted by the

bidder as optional

items will also be

added for evaluation

but will be used for

ordering in case of

scaling activity

It is not clear whether

virtualization is needed or

not and any licenses for

virtualization or any other

solution will be costed and

hence provision for quoting

should be provided in the

Optional Price schedule.

It is clarified that the

requirement of

architecture has been

envisaged based on the

current and anticipated

load during the project

period / contract period

of six (5 + 1) years

during this period no

additional infrastructure

will be provided except

the items required for

As per existing

tender clause

only


16 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

during this contract

period only on case to

case basis. However

the vendor service

provider has to

manage and utilize

the integrated

architecture to the

fullest capacity by

virtualization / other

solutions without any

extra cost. Additional

resources can be

added only on

confirmation and

acceptance of the

purchaser / customer

on the full utilization

of the integrated

architecture.

upgradation through rate

contract prices.

Otherwise the selected

service providers need to

manage the infrastructure

to the optimum level of

utilization through

virtualization / other

solution at no extra cost

separately.

21 Section VIII Special Payment Terms For supply of materials, we (1) Instead of 20% Refer S.no 5 of


17 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Conditions of Contract -

GCC 16.1 – Payment

Terms

request the payment terms

as 90% on delivery and

balance 10% against BG

against successful

delivery, installation,

commissioning in all

respects and submission

of acceptance certificate

from customer, 50% is

acceptable.

(2) Balance 50% will be

divided into 20 equal

quarterly installments and

paid on quarterly basis on

successful rendering of

services against QPC.

(3) Last quarter will be

paid only after entering to

CAMC period and

payment of 5% amount

for performance security

during the CAMC /

support transfer period.

(4) The professional

charges for on-site

the Amendment /

Addendum table

2


18 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

resources will be paid on


services every month

within 15 days of the

successive month from

the date of claim along

with required documents.

(5) The OEM's direct on-

site support charges will

be paid within 15 days

from the date of claim

along with documents

certifying the successful

rendering of services.

22 Section VIII Special

Conditions of Contract -

GCC 16.1 – Payment

Terms

Payment Terms CAPEX: 90% payment on

installation & 10% against

BG, OPEX: Quarterly

payment terms are ok for

us.

(1) Instead of 20% against

successful delivery,

installation,

commissioning in all

respects and submission

of acceptance certificate

from customer, 50% is

Refer S.no 5 of

the Amendment /

Addendum table

2


19 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

acceptable.

(2) Balance 50% will be


quarterly installments

and paid on quarterly

basis on successful

rendering of services

against QPC.

(3) Last quarter will be

paid only after entering

to CAMC period and



during the CAMC /


(4) The professional

charges for on-site

resources will be paid on


services every month

within 15 days of the


20 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

successive month from

the date of claim along

with required

documents.

(5) The OEM's direct on-








Conditions of Contract –

GCC 16.1 Payment

Terms - point (e) – Page

No. (175)

The CAMC to be

entered and the

CAMC services to be

rendered continuously

without any

discontinuance of

support for 3 years

from the date of

completion of

What will be the payment

terms of CAMC

The total contract period

is six years (5+1) and the

payment terms are same

i.e quarterly against QPC.

Bidders to quote as

required in the Bid

As per existing

tender clause

only


21 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

warranty period. For

this the performance

guarantee will be 5%

of the CAMC value.



GCC 16.1 Payment

Terms – Point (e) Page

(175)

The CAMC to be

entered and the

CAMC services to be

rendered continuously

without any

discontinuance of

support for 3 years

from the date of

completion of

warranty period. For


guarantee will be 5%

of the CAMC value.

Since everywhere in the

requirements, it is

mentioned that 5 Years

further maintenance

support has been requested,

the above clause is

contradictory. Request to

amend the clause to 5 Years

or please elaborate why the

difference?

The CAMC to be entered

and the CAMC services

to be rendered

continuously without any

discontinuance of support

for one year from the date

of completion of project

period of five years. For


guarantee will be 5% of

the CAMC value

Refer S.no 5 of

the Amendment /

Addendum table

2


22 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

25 Section VI -Schedule of

Requirements (3)

Requirement

Specifications for

Servers and Storage for

HMIS/HMS/MIS, CMS,

and others – Database

Layer From

Requirement 7 to

Requirement 15 Page

no: (109 to 119)

Refer Tender Our Subscription Licensing

policy is based on number

of Physical CPUs in a

database server. However

in the RFP, at several

places the no. of Physical

CPUs are not mentioned

for database servers for

new or upgraded database

servers. Requesting you to

kindly share the details of

Physical CPUs on the

database servers.

No of Physical CPUs = 4

per database server. for

more details.

– Please refer the

document for more

details.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others - Page No:

100

TNSHP has plans for

a Disaster Recovery

Site at the earliest.

The vendor need to

ensure the data

management in the

absence of DR and

Is DR site's hardware and

software provisioning, a

part of current RFP? If yes,

could you please elaborate

on the database server

needs in the DR

environment?

There is no Disaster

Recovery site at the

moment. However, there

should be a data

protection mechanism to

prevent data loss in case

of a disaster in the SDC

through the available

As per existing

tender clause

only


23 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

provide trouble free

environment for

smooth operation of

the project with the

existing integrated

architecture.

infrastructure within

scope of the tender and

contract.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –Page no

(100)

TNSHP has plans for

a Disaster Recovery


The vendor need to

ensure the data

management in the

absence of DR and


environment for

smooth operation of


existing integrated

DR site creation - Road

map plan to be provided for

planning the data

management period and

costing.

DR creation is in the

planning stage of

Government / Customer.

Other requirements or

data management has

already been provided in

the bid.

As per existing

tender clause

only


24 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

architecture.

28 Section IV Schedule of

Requirements (3)

Requirement

Specification for Servers

and Storage for

HMIS/HMS/MIS, CMS

and others – Page (100)

TNSHP has plans for

a Disaster Recovery


The vendor need to

ensure the data

management in the

absence of DR and


environment for

smooth operation of


existing integrated

architecture.

Requirement is not really

clear. Request to elaborate

the clause and explain the

detailed requirement of this

clause.

No change.

The bidders are advised

to take note of the

situation and ensure

provide efforts according

to the defined

requirement.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for

Refer Tender Is the CMS and Student

Database going to reside on

same HMIS/HMS/MIS

database Server or separate

This should be part of

SRS and project rollout

plan which should be

approved by

As per existing

tender clause

only


25 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


HMIS/HMS/MIS, CMS,

and others - Starting

from Page No: 100

database server?

SMT/TNHSP and

implemented by the

successful bidder during

the contract period.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others - Starting

from Page No: 100

Refer Tender As Reporting is a critical

module of the whole

application, how the High-

Availability of Reporting

Server is ensured? We

would like to propose a Hot

Standby database server as

a High-availability solution

for the Reporting database.

Kindly provision a

database server to ensure

High-Availability of

Reporting server in the

Phase III roll out.

The DB Servers will be

partitioned logically for

high availability for

OLTP systems and one

partition will be used as a

report server.

Implementation plans

may change based on

Phase III roll out and

stabilization activities.

As per existing

tender clause

only


Requirements (3)

Requirement

The HMIS/

HMS/MIS and CMS

software application

Current Application –

running with complete

details of Platform,


bid. The bidders have

been given opportunity to

As per existing

tender clause

only


26 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Specifications for


HMIS/HMS/MIS, CMS,

and others –Page no

(100)

modules have been

developed,

implemented and

being supported by

M/s.TCS and to run

the Application

successfully the

necessary

infrastructure with the

24/7 supports for

infrastructure

management is

required, which are

procured adopting

WB guidelines.

modules, Current database

size, Daily Archive log

generation size, Proposed

Database details to be

provided.

study the existing

environment before

bidding and hence they

should be aware of.

The bidders can visit the

TNHSP infrastructure at

TNSDC and get details

from the Server

Administrators with one

day prior notice before

submission of bid. The

bidders should not use

this as an excuse.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others – Operation

As a project rollout

plan, the support

transfer of reusable

assets (servers and

other components)

from HCL at the

already agreed rates

What is the rate already

agreed and the OEM

should agree to those rates

otherwise the bidder should

be allowed to quote the

rates separately.

The bidders can quote the

rates in the respective

price schedule. This will

be utilized in price

comparison. However the

successful bidder will be

requested to explore the

As per existing

tender clause

only


27 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Methodology - Page no

(102)

of CAMC should be

transferred to the new

team from January

2014 and from

M/s.Accel Frontline

Ltd from September

2014, when the

warranty period is

completed and

CAMC starts.

option of matching the

already agreed CAMC

rates and will be decided

mutually between

successful bidder and

customer TNHSP.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,



(102)


plan, the support


assets (servers and

other components)

from HCL at the


of CAMC should be


team from January

2014 and from

M/s.Accel Frontline

In case the OEM declares

end of support for those

assets, ELCOT will have to

procure new assets and the

same may be confirmed

please.

OEM may declare "End

of sale" i.e the old model

infrastructure will not be

available for new

procurement as a total

unit or spares for the End

Of Sale product by

official declaration after a

reasonable period from

the date of release of

product but there is no

"End of support" as such

As per existing

tender clause

only


28 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Ltd from September

2014, when the

warranty period is

completed and

CAMC starts.

at present by OEMs i.e

support will be available

for the entire life time of

the asset. OEM's

declaration of End of

Support for any existing

or new assets during

contract period is not

acceptable.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,



(102)


plan, the support


assets (servers and

other components)

from HCL at the


of CAMC should be


team from January

2014 and from

M/s.Accel Frontline

Ltd from September

Will the other elements like

desktops, printers, routers

and switches also be

transferred to the Service

provide or it will continue

with the supplier itself. In

case, how the service

provider can take

ownership of SLA for the

items maintained by other

vendors.

The assets procured

under Pilot, Phase-1 and

Phase-2 for server

architecture is covered

under this bid. The

desktops, DMPs etc

procured for end

locations will not come

under this scope of bid

except under tool based

asset and SLA

monitoring, reporting and

management.

As per existing

tender clause

only


29 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

2014, when the

warranty period is

completed and

CAMC starts.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,



(102)


plan, the support


assets (servers and

other components)

from HCL at the


of CAMC should be


team from January

2014 and from

M/s.Accel Frontline

Ltd from September

2014, when the

warranty period is

completed and

CAMC starts.

In case AMC cost to be

quoted for other vendor

products, there is no

provision given in the price

schedule.

Quote for the assets

which have been asked in

the bid.

As per existing

tender clause

only


30 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

36 Specifications for


HMIS/HMS/MIS, CMS,

and others –

Requirement 5 – Page

no (106)

Upgradations of

RAM from 128 GB to

256 GB RAM.

The Existing servers

supplied to TNHSP cannot

be upgraded as the parts for

upgrade such as CPU and

Memory can NO longer be

supplied by the

OEM/Vendor (Oracle/Sun),

Hence request you to

remove/amend this clause.

End of Sale Life is

meaning that we cannot

buy this Application

Server Model anymore, if

these models are declared

by OEM as End Of Sale..

The Application Servers

are in Warranty

Maintenance Support by

the Service Provider M/s.

Accel with the support

commitment by OEM till

the contract period of 6

years i.e 2017. Hence

there should not be any

issue to supply spares as

part of support to rectify

defects in the available

server. But why the same

spares cannot be supplied

afresh to upgrade to

increase the capacity is

As per existing

tender clause

only

The

Prospective

bidder to quote

for either

upgradation or

replacement of

the existing

server to the

required

configuration.

The

prospective

bidder will be

allowed to take

the existing

servers if he

quotes for

replacement.

The upgrading

cost / the

replacement

cost will be


31 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

the issue to be jointly

replied by the existing

Service Provider and the

OEM as MFA has been

given by the OEM.

Alternatively TNHSP

through M/s.TCS can

explore the following

options: (1) Option-1: To

continue the present

server with upgradation

as required (or) (2)

Option-2: Replace these

servers with the required

configuration if the

upgradation is not

feasible by the bidder but

without compromising

the performance of the

integrated infrastructure

and project deliverables

during the contract

considered as

Upgradation

cost and will

be treated

equal for

evaluation.


32 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

period.



HMIS/HMS/MIS, CMS,

and others –

Requirement 6 – Point

(5) - Page no (107)

Optical Drive - DVD-

ROM/RW

Suggest to modify the

clause as "Internal /

External (USB Based)

DVDROM/RW.

If the DVD ROM/RW is

mentioned as part of

specification of the

Application Server then it

is Internal. If separately

asked, then it is external.

Bidders to quote as

required In the bid.

As per existing

tender clause

only



HMIS/HMS/MIS, CMS,

and others –


(10) - Page no (108)

Necessary Installation

and implementation

services should be

provided along with

24x7 supports for

hardware for 3 years

by the vendor.

Necessary Installation and

implementation services

should be provided along

with 24x7 supports for

hardware.


and implementation

services should be

provided along with 24x7

supports for hardware

for the entire project

period of six (5 +1) years.

Refer S.no 6 of

the Amendment /

Addendum table

2



HMIS/HMS/MIS, CMS,


and implementation

services should be





and implementation

services should be

Refer S.no 7 of

the Amendment /

Addendum table


33 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

and others –

Requirement 6a – Point

(11) - Page no (109)

provided along with

24x7 supports for


by the vendor.


hardware. provided along with 24x7

supports for hardware

for the entire project

period of six (5 +1) years.

2


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –

Requirement 6a – Page

no (109) –

Operating System

should be Unix Based

64 Bit with binary

compatibility for

32bit application. The

Operating system

should be 64 bit

enterprise Unix

environment with

unlimited user

license. Such of those

operating system

components required

for running Open

Source Webserver /

Glassfish Application

should be provided

Jboss is the only enterprise

class Open Source Web

server available in the

industry. We request you to

mention the following in

the tender as : Jboss

Enterprise web Server be

mentioned as Unix//Red

Hat enterprise Linux based

server

It is clarified that the OS

should be 64 bit

enterprise Unix

environment with

unlimited user license

with the components

required to run

successfully the

"Opensource and Open

standard Applications

such as Webserver /

Glassfish Application

Server" which should be

certified by the Server

OEM.

As per existing

tender clause

only


34 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

along with the

Operating system.

System should be

certified for the

Operating system, by

the OEM



HMIS/HMS/MIS, CMS,

and others –


no (110)

Upgradation required

is (1) 4 SPARC VII

Quad Core CPU to be

upgraded to 64

SPARC VII Quad

Core CPU and (2)

128 GB DDR ECC

RAM to be upgraded

to 1 TB DDR ECC

RAM.

The available M5000

Server has gone End of

Sale Life (EOL) and the

spares for upgrade is not

available from Oracle.

Spares are available only

for Service /Support ONLY.

Also, the available server

M5000 cannot be upgraded

to 64 CPUs and 1 TB

RAM. We have to go for

SPARC M9000 Server or

its equivalent latest

generation servers. Based

upon the performance

requirements of TNHSP,

End of Sale Life is

meaning that we cannot

buy this M5000 Server

anymore.

Bidder has indicated that

spares are available for

Service / Support only.

The M5000 servers were

procured in 2011 only

and are in Warranty

Maintenance Support by

the Service Provider M/s.

Accel with the support

commitment by OEM till

the contract period of 6

years i.e 2017. Hence

As per existing

tender clause

only

The

Prospective

bidder to quote

for either

upgradation or

replacement of

the existing

server to the

required

configuration.

The

prospective

bidder will be

allowed to take

the existing

servers if he


35 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

the server has to be

properly selected and sized

along with the help of

Oracle Systems LoB Team.

Please share us the clear

performance and

availability requirements

for the same or Can we

propose a equivalent latest

generation Servers

delivering the equivalent or

better performance in a

lesser number of cores.

there should not be any

issue to supply the spares

as part of support to

rectify defects in the

available server. But why

the same spares cannot be

supplied afresh to

upgrade to increase the

capacity is the issue to be

jointly replied by the

existing Service Provider

and the OEM as MFA has

been given by the OEM.

Alternatively TNHSP

through M/s.TCS can

explore the following

options: (1) Option-1: To

continue the present

server with upgradation

as required (or) (2)

Option-2: Replace these

servers with the required

quotes for

replacement.

The upgrading

cost / the

replacement

cost will be

considered as

Upgradation

cost and will

be treated

equal for

evaluation.


36 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

configuration if the

upgradation is not

feasible by the bidder but

without compromising

the performance of the

integrated infrastructure

and project deliverables

during the contract

period..



HMIS/HMS/MIS, CMS,

and others –


(10) - Page no (111)

Partitioning - Server

should support

electrically isolated

Hard partitions and

OS level logical

partitioning.

Server should support

hardware logical partitions

with independent OS

instances and OS level

logical partitioning.

No change. Anyhow this

can be decided as per the

SRS and Project Rollout

Plan document approved

by SMT/TNHSP

As per existing

tender clause

only



HMIS/HMS/MIS, CMS,

and others –


(5) - Page no (111)

Optical Drive - DVD-

ROM/RW

Suggest to modify the

clause as "Internal /

External (USB Based)

DVDROM/RW.

If the DVD ROM/RW is

mentioned as part of

specification of the

Application Server then it

is Internal. If separately

asked, then it is external.

As per existing

tender clause

only


37 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Bidders to quote as

required In the bid.



HMIS/HMS/MIS, CMS,

and others –

Requirement 8a – Point

(11) - Page no (113)


and implementation

services should be

provided along with

24x7 supports for


by the vendor.





hardware.


and implementation

services should be

provided along with 24x7

supports for hardware for

the entire project period

of six (5 +1) years.

Refer S.no 8 of

the Amendment /

Addendum table

2


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (114) –

Operating System

should be Open

Source Based 64 Bit

with binary

compatibility for


Operating system

should be 64 bit

enterprise Linux

environment with

unlimited user


Since the earlier two

phases, the servers are all

Red Hat Enterprise servers,

the same should be

mentioned as this will ease

the

consolidation/maintenance/

support of the server

No change in the tender

clause. We need not

specify a product name.

The bidder in JV

association has to supply

the suitable OS.

Refer the appropriate

document given by us.

Cross platform

Application integration

should be ensured by the

successful bidder.

As per existing

tender clause

only


38 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

operating system

components required

for running Database

Load balancing

software for

PostgreSQL server

should be provided.

System should be

certified for the


the OEM.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (115) –

The Server should be

supplied with

industry standard

Virtualization

software and should

be supported by the

OEM. The Server

Operating system

should support

industry standard

cluster software for

Since the above servers are

Linux servers, we would

request you to mention the

same as Open Source Red

Hat Enterprise

Virtualization.

"The industry standard

virtualization software

should be supported by

the OEM like Vmware,

HyperV, Oracle VM etc"

and compliance

certificate from OEM for

the support to be

supported"

As per existing

tender clause

only


39 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

high availability. The

Systems need to be

integrated with

existing Shared

storage / new storage.



HMIS/HMS/MIS, CMS,

and others –


(1) - Page no (114)

Must be latest

generation model.

Must have min. of 12

Cores, Must be Intel

Xeon processor E5-

2600 product family

CPUs; Processor

offered should be

minimum of 2.8 GHZ

or above clock speed

with the latest chipset

as applicable to the

quoted processor

technology.

Must be latest generation

model. Must have min. of

12 Cores, Must be Intel

Xeon processor E5-2600

product family CPUs;

Processor offered should be

minimum of 2.5 GHZ or

above clock speed with the

latest chipset as applicable

to the quoted processor

technology.


tender clause

only



Cache capacity -

4MB L3 cache or

Upto 15 MB L3 shared

cache or above


tender clause


40 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

HMIS/HMS/MIS, CMS,

and others –


(2) - Page no (114)

above only



HMIS/HMS/MIS, CMS,

and others –


(3) - Page no (114)

RAM - 64 GB DDR2

ECC–expandable to

512 GB.

64 GB DDR3 ECC–

expandable to 512 GB.

RAM - 64 GB DDR2

ECC–expandable to 512

GB or higher

Refer S.no 9 of

the Amendment /

Addendum table

2



HMIS/HMS/MIS, CMS,

and others –


(1) - Page no (115)

Must be latest

generation model.

Must have min. of 12

Cores, Must be Intel

Xeon processor E5-

2600 product family

CPUs; Processor

offered should be

minimum of 2.8 GHZ

or above clock speed

with the latest chipset

Must be latest generation

model. Must have min. of

12 Cores, Must be Intel

Xeon processor E5-2600

product family CPUs;

Processor offered should be

minimum of 2.5 GHZ or

above clock speed with the

latest chipset as applicable

to the quoted processor

technology.


tender clause

only


41 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

as applicable to the

quoted processor

technology.



HMIS/HMS/MIS, CMS,

and others –


(2) - Page no (115)

Cache capacity -

4MB L3 cache or

above

Upto 15 MB L3 shared

cache or above


tender clause

only



HMIS/HMS/MIS, CMS,

and others –


(3) - Page no (115)

RAM - 64 GB DDR2

ECC–expandable to

512 GB.

64 GB DDR3 ECC–


64 GB DDR2 ECC-

expandable to 512 GB or

higher.

Refer S.no 9 of

the Amendment /

Addendum table

2


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

Operating System

should be Open

Source Based 64 Bit

with binary

compatibility for


Since the earlier two

phases, the servers are all

Red Hat Enterprise servers,

the same should be

mentioned as this will ease

the

No change in the tender

clause. We need not

specify a product name.

The bidder in JV

association has to supply

the suitable OS, which

As per existing

tender clause

only


42 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

and others –


no (115) –

Operating system

should be 64 bit

enterprise Linux

environment with

unlimited user


operating system

components required

for running Database

Load balancing

software for

PostgreSQL server

should be provided.

System should be

certified for the


the OEM.

consolidation/maintenance/

support of the server should be comply with

cross platform

application integration.

Also refer the

appropriate documents

given by us..


Requirements (3)

Requirement

Specifications for


Technical Support

Assistance to the

existing vendor M/s.

Broadline Computers

who have supplied

What is the level of support

expected and based on the

same service cost to be

allowed.

Any professional

assistance required by the

present service provider

without cost involvement

to be provided.

As per existing

tender clause

only


43 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

HMIS/HMS/MIS, CMS,

and others –


no (119)

and maintaining the

SMS &e-Mail Server

– Procured directly by

TNHSP. No cost to

be quoted by the

present bidder.

(S21SMS)


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (119)

Reuse of the SAN

storage sub system

procured in Phase-1

Usable capacity of existing

storage

Usable capacity of

existing storages

TNHSP-6140

Storage(HCL) Total

Capacity 4.464TB

Available Capacity

31.275GB

TNHSP-6580

Storage(Accel) Total

Capacity 42.206TB

Available Capacity

12.991TB

Refer S.no 10 of

the Amendment /

Addendum table

2


Requirements (3)

Reuse of the SAN

storage sub system

Number of hosts connected

to existing storage

Number of hosts

connected to existing Refer S.no 11 of

the Amendment /


44 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (119)

procured in Phase-1 storage

TNHSP-6140

Storage(HCL)

4Hosts(DB1,DB2,Report,

PGPool)

TNHSP-6580

Storage(Accel)

4Hosts(DB1,DB2,Report,

PGPool)

Number of host to be

connected to the new

storage 6 (DB1, DB2,

DB3, Report, PGPOOL

(1&2), Backup)


may change based on



Addendum table

2


Requirements (3)

Reuse of the SAN

storage sub system

Applications running on

existing storage

HMS and MIS

applications As per existing

tender clause


45 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (119)

procured in Phase-1 only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (119)

Reuse of the SAN

storage sub system

procured in Phase-1

Performance in IOPS of

existing storage and

requirement for new

storage

TNHSP-6580

Storage(Accel) -115K

throughput 3000 MB per

sec. IOPS requires for

Phase-3 is 3 times of the

Max capability of the

Phase-2 setup. Bidders

should collect the

existing systems IOP

during site survey.

Refer S.no 12 of

the Amendment /

Addendum table

2


Requirements (3)

Requirement

Specifications for

Phase III Storage Sub

System: SAN – 1 No.

– 12 TB RAW (One

new)

Number of hosts to be

connected in new storage

No change.

Successful bidder can

find out during SRS and

project rollout plan and

As per existing

tender clause

only


46 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


HMIS/HMS/MIS, CMS,

and others –


no (120)

implement accordingly.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (120)



– 12 TB RAW (One

new)

12TB Raw requirement,

what is the usable

requirement and any

desired Raid level

The storage should meet

the minimum technical

specifications. RAID

Level (Level -5) anyhow,

this will be decided

during implementation.

Further all the equipment

(servers, storage,

switches, etc,) offered for

supply under this bid

shall be new and of the

most recent series models

incorporating the latest

improvements in design’

(ref. Page 48 of the bid

document). The new

technology should be

As per existing

tender clause

only


47 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

compatible with the

existing architecture /

Hardware. It should not

affect the current

functioning of the

architecture. The

successful bidder shall

not claim that he has

provided what was asked

in the spec. He should

analyze the current

architecture and

implement suitable

products and solutions.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –




– 12 TB RAW (One

new)

Application to be hosted HMS , HMIS , CMS &

website As per existing

tender clause

only


48 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

no (120)


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (120)



– 12 TB RAW (One

new)

Type of data to be ported

on the storage

Glassfish, PostgreSQL

Data and Image files. As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (120) – Point (5) –

Protocol Support

Network protocol

Support: FC, iSCSI,

CIFS, TCP/IP, NFS

Version 3,4 over UDP

and TCP, SNMP,

Telnet, Network time

protocol (NTP),

HTTP,FTP &

Infiniband. All the

Protocols should be

managed by single

Why is the need for both

SAN and NAS. Protocols?

Database & Images are

stored in SAN.

Off-site DB backup,

Sever logs are stored in

NAS

As per existing

tender clause

only


49 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

operating system.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (120) – Point (7) –

Ports

Each storage array

should have been

configured with

atleast 4 nos. of

onboard 1 GbE ports,

& minimum 4 nos. of

onboard/add on

8Gbps Fiber Channel

ports.

Why FC and iSCSI ports

required, what is the

interface from host end?



specifications. If the

given specification is

higher than the minimum

requirement for

successful operation of

the project, then the

higher specification is

required.

Further the equipment

offered for supply shall

be new and of the most

recent series models




document). The new


compatible with the


As per existing

tender clause

only


50 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


affect the current

functioning of the

architecture. The





analyze the current

architecture and work out

the requirements.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (120) – Point (8) –

Disk Type

The Storage should

be configured with

600 GB 15 K RPM

FC/SAS II with

6Gbps backend loop

support. Storage

should support

separate read flash &

write flash (SSD's) to

enhance

performance.

As discussed, the OEM has

the choice to configure

latest disk types and not

only 600GB 15k which is

LFF drive



specifications. If the

given specification is

higher than the minimum

requirement for

successful operation of

the project, then the

higher specification is

required. Further the

bidders should ensure

As per existing

tender clause

only


51 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

that configuring the disk

types should not

compromise the

performance.








document). The new


compatible with the



affect the current

functioning of the

architecture. The





52 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


analyze the current


the requirements.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (122) – Standard

Features – Point (6)

Hard disk interface

must be FC or SATA.

Each hard disk must

have a capacity of at

least 600Gbyte. The

rotation speed must

not be less than

15,000 rpm. The

storage sub-system

should also support

Solid state disks.

Disk types will be SAS and

NL-SAS



specifications. The latest

disk types are agreeable,

which is compatible and

uncompromising on the

performance of the

infrastructure. Bidders

need to submit

documentary proof on the

claim








As per existing

tender clause

only


53 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

document). The new


compatible with the



affect the current

functioning of the

architecture. The





analyze the current


the requirements.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –

The storage systems

must have at least 8

disk back-end FC

loops (4Gb/s speed)

FC back end loops to be

replaced by SAS back end



specifications. The latest

disk types are agreeable,

which is compatible and

uncompromising on the

performance of the

As per existing

tender clause

only


54 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


no (123) – Storage

Capability – Point (11)

infrastructure. Bidders

need to submit

documentary proof on the

claim.








document). The new


compatible with the



affect the current

functioning of the

architecture. The





55 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


analyze the current


the requirements.



HMIS/HMS/MIS, CMS,

and others –

Requirement 19 –

Storage Scalability –

Point (9) Page no (123)

The Storage sub-

system should be

populated with 48

spindles of 600 GB

FC 15K RPM and 32

spindles of 1 TB 7.2

RPM SATA disks for

snapshots and clones.

The Tender specifications

are contradictory, wherein

the actual requirement

being 12 TB is mentioned

as the requirement, the

specifications also mention

that it has to be supplied

with 60 TB. Please

elaborate.

12 TB Raw Disk capacity

using 20 x 600 GB @ 15K

RPM

As per existing

tender clause

only



HMIS/HMS/MIS, CMS,

and others –


(11) - Page no (121)

Disk Capacity

Upgrade /

Performance upgrade

- There should not be

any downtime or

migration required in

the event NTPC

needs to add

There should not be any

downtime or migration

required in the event

TNHSP needs to add

additional capacity or

needs additional

performance to the storage

system.

There should not be any

downtime or migration

required in

the event of necessity to

add additional capacity or

additional performance to

the storage system.

As per existing

tender clause

only


56 of 126

S.No Clause No.

of

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

additional capacity or

needs additional

performance to the

storage system.



HMIS/HMS/MIS, CMS,

and others –


(12) - Page no (121)

Storage should

support all RAID

Levels like Raid 6

Double Parity, Raid

Triple Parity Raid 5,

Raid 1+0 & Raid

Triple Mirroring.

Storage Should

support protection

against double disk

failures & triple disk

failures in same

RAID group. Should

be capable to protect

data

against simultaneous

two disk failures in a

RAID6 group which

Storage should support all

RAID Levels like Striping,

mirroring, triple-mirroring

single-parity RAID,

double-parity RAID, triple-

parity RAID, wide stripes.

Storage Should support

protection against double

disk failures & triple disk

failures in same RAID

group. Should be capable

to protect data against

simultaneous two disk

failures in a RAID group

which needs to be

demonstrated at the time of

installation. File system

should support Data

No change as of now. The

successful bidder needs

to configure and

implement as required by

SMT / TNHSP during the

contract period.

As per existing

tender clause

only


57 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

needs to be

demonstrated at the

time of installation.

File system should

support Data

Checksum to avoid

silent data

corruption.

Checksum to avoid silent

data corruption.



HMIS/HMS/MIS, CMS,

and others –

Requirement 19 –

Standard Features - Page

no (122)

Standard Features –

Point (1) to (6)

As the very detailed

configuration is already

shared by the customer, the

below standard features are

repetitive and contradictory

to the requirements as

detailed in the SAN

Storage requirements.

Suggest TNHSP to remove

this entire section to avoid

confusions in product

positioning by bidders, as

both the specifications

points to completely

Please refer the detailed

configuration is given by

us.

The standard features are

to be considered.

As per existing

tender clause

only


58 of 126

S.No Clause No.

of

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

different series / range of

products.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (125)

Data Management -

Archival And

Retrieval Of Data

Through Tape Library

Media to be provided by

the customer as and when

needed.

Any consumables which

are not covered in the

scope of the present bid

will be provided by the

customer.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (126) –

SAN Switch (Re-Use

of the existing SAN

Switch and integrate

and support the

Integrated

Architecture)

Number of free ports in the

existing switches is

required

Server Administrators to

provide data during site

visit otherwise the

successful bidder can find

out during SRS and

project rollout plan.

As per existing

tender clause

only

74 Section VI -Schedule of Additional Switching San switches need to be The Bidder has to reuse As per existing


59 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (126) –

components required:

(In the event of

analysis and decision

on this new

requirement)

redundant and hence 2nos

of SAN switches is

recommended

the existing SAN fabric

switching available at

TNHSP. The vendor

should do the

augmentation required

for integrating Phase III

infrastructure. One

additional SAN switch

for integration to be

supplied, installed,

integrated, commissioned

and supported by the

supplier during the

contract period.

tender clause

only



HMIS/HMS/MIS, CMS,

and others –

Requirement 26 - Page

no (127)

The Vendor should

integrate the existing

backup technologies

available at TNHSP

with Phase III

infrastructure. In this

connection the

bidders can visit and

Whether the Bidder has to

supply the additional

licenses required for the

proposed setup or ELCOT/

TNHSP will supply the

licenses?

Bidder has to take care of

the licenses updates,

upgrades etc which is

compatible to the

Application Stack running

and revised from time to

time during the contract

As per existing

tender clause

only


60 of 126

S.No Clause No.

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

study the existing

infrastructure before

submitting the bid

with detailed

technical and

commercial details.

The purchaser or the

client (TNHSP) is not

responsible for any

gaps noted and

reported by the bidder

after submission of

bids and the related

proceedings of bid

conditions.

The bidders can take

prior permission and

avail the required

assistance from

TNHSP through its

Server Administrators

available at TNHSP /

period as part of Backup

and data management

activities /

responsibilities as total

solution. All Licenses will

have to be in the

purchasers

(TNHSP/ELCOT) name.


61 of 126

S.No Clause No.

of

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

TNSDC at ELCOT

Premises, Perungudi,

Chennai-96 with

escalation to the

HMIS Team at DMS

campus, Chennai-6.



HMIS/HMS/MIS, CMS,

and others –


no (128)

Design and

implement the

detailed backup plan

for the all the

applications running

in the integrated

architecture such as:

o Increment

al - Daily

o Periodical

- Weekly –

(Full)

o Periodical

Please elaborate the exact

requirement for Online /

Offline Replication of data.

No replication license has

been asked explicitly

anywhere. Even

considering this as a future

requirement, whether

TNHSP / ELCOT intend to

request the bidder to factor

the necessary efforts and

costs is in the bid. Different

classes or type or brand of

storage replication requires

necessary hardware and/or

software in place if Storage

This is part of total

solution which includes

Data Management and

backup of data during

the entire contract

period. This should be

construed and

approached as an

integrated project

solution. The solution

proposed can be of any

name, the only

expectation from the

project is that it should

meet our requirements.

As per existing

tender clause

only


62 of 126

S.No Clause No.

of

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

- Monthly

- (Full)

Onsite backup – Real-

time online data

replication

configuration to

onsite NAS

Offsite backup –

Real-time online data

replication to offsite

location, say at

TNHSP office at

DMS Campus,

Chennai-96 or any

other DR sites in

future during the

contract period.

to Storage Replication is

considered. Please clarify if

you are looking at near line

storage to storage

replication solution (DR

solution) or a Backup to

Disk solution. Similarly for

offsite location the solution

can only be designed once

we have details as to what

is your expectation with

respect to RPO/RTO for

various critical applications

and the number and nature

of critical application and

the size of data that needs

to be replicated.

The bidder cannot say

that they have provided

the solution and it has its

limitation. The bidder will

bear the responsibility of

the successful

functioning of the

solution provided or else

he has to change it at his

own cost, until the

desired results are

obtained. We may not

need a near DR setup but

the Backup and offsite

replications should be in

such a way that no data

is lost.


63 of 126

S.No Clause No.

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No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Requirements (3)

Requirement


and Storage for

HMIS/HMS/MIS, CMS

and others –


(127)

Responsibilities of

the vendor service

provider on Data

Backup, data

validation, data

transfer, data

restoration and data

management

Whether TNHSP / ELCOT

will supply the necessary

tape cartridges required for

the necessary backup

policies?

If any additional

requirement other than

the available cartridges

now, the consumables

will be procured and

supplied by customer.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (128)

Integrated

Architecture

Management, With

On-Line Monitoring

& Reporting Of

Service Support,

Incident Monitoring,

Call Log, Track,

Response, Resolution,

Knowledge Sharing,

Training And Support

Transfer By

Integrated Architecture

management, with on-line

monitoring & reporting of

service support, Incident

monitoring, call log, track,

response, resolution,

knowledge sharing,

training and support

transfer by establishing

Integrated Asset and SLA

using a Enterprise

Management tool with


tender clause

only


64 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Establishing

Integrated Asset And

Sla Management Tool

With Dash Board :

single Dash board


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (128)

The bidder with

support of OEMs for

Servers and Storage

should provide and

single window of

management to

improve datacenter

efficiencies and

reduces complexity in

enterprise architecture

of TNHSP.

Looking at the no of

elements and process to be

monitored there should be

single window act as

common dashboard for

entire IT infrastructure

including client/asset

management and service

desk. This will enable easy

management as well as

single window control over

entire IT.


tender clause

only


Requirements (3) It should help

simplify operations

Should the tools be hand

phone compatible (Android

With the infrastructure in

the scope of bid. Any As per existing

tender clause


65 of 126

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (128)

by centralizing and

automating

management tasks

associated with

running infrastructure

efficiently.

& IOS) so as to have better

control, quick visibility and

management efficiency?

other future specific

requirements and

compatibility issues will

be dealt separately.

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (128)

One High End

System to run the

Management software

should be supplied by

the vendor and is to

be kept outside the

data center for

management and

auditing.

Should the system

implemented with High

Availability?


tender clause

only


Requirements (3) The Management We recommend that the

bidders should provide a

The successful bidder has

to bring this demo and As per existing

tender clause


66 of 126

S.No Clause No.

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (128)

software should

provide deep insight

into lower level

hardware, storage,

and network,

virtualization,

operating system,

patching and

provisioning layers

while presenting that

information concisely

at an enterprise layer

wherein it can control

all of TNHSP’s

servers and other IT

assets, inclusive of

Pilot, Phase I and

Phase II systems and

components.

live demo of the

management tool at

TNHSP environment with

all the process in a single

dash board and only

successful bidder should be

allowed.

refinement and obtaining

customer acceptance as a

part of SRS and Project

Rollout Plan document.

The solution proposed

can be of any name, the

only expectation from the

project is that it should

meet our requirements.

The bidder cannot say

that they have provided

the solution and it has its

limitation. The bidder

will bear the

responsibility of the

successful functioning of

the solution provided or

else he has to change it at

his own cost, until the

desired results are

obtained..

only


67 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


no (132)

Scope and Coverage Need more inputs in the

Application module with

related DB running in the

current scenario


bid. The bidders have

been given opportunity to

study the existing

environment before

bidding and hence they

should be aware of.

The bidders can visit the

TNHSP infrastructure at

TNSDC and get details

from the Server

Administrators with one

day prior notice before

submission of bid. The

bidders should not use

this as en excuse.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for

Postgresql database

should support Multi-

Master Replication

database server or

Please clarify how many

database servers would be

in Multi-master replication

mode?

Only Support for Multi

Master is required,


may change based on

As per existing

tender clause

only


68 of 126

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


HMIS/HMS/MIS, CMS,

and others –

Requirement 30 clause

(13) Page no: 132

equivalent wherever

required




Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(13) Page no: 132

Postgresql database

should support Multi-

Master Replication

database server or

equivalent wherever

required

To ensure the best support

and services to be provided

by the OEM - an OEM

undertaking letter for

support with defined SLAs

to be provided by the

bidder

The OEM may come as a

member in JV. Otherwise

MFA (Manufacturer

authorization is enough

which will incorporate

these undertakings.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –

All services (On site

consulting -30 days)

and support (RDBA)

should be provided

directly by OEM



by the OEM - an OEM




bidder



MFA (Manufacturer

authorization) is enough


these undertakings.

As per existing

tender clause

only


69 of 126

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of

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


(14) Page no: 133


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(14) Page no: 133



and support (RDBA)

should be provided

directly by OEM

In the clause of on-site

support from OEM, what is

the provision for bearing

the cost of Traveling,

Accommodation and other

expenses incurred during

the stay of support

engineer?

The cost should be

quoted for "per one on-

site professional man-day

cost", which is inclusive

of all charges such as

travelling,

accommodation etc.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(14) Page no: 133



and support (RDBA)

should be provided

directly by OEM

Kindly mention the time

frame for RDBA support as

5 years and the

specification could be

mentioned as:


consulting -30 days) and

support (RDBA for 5 years)

should be provided directly

by OEM.

Support must be provided

by bidder as per the SLA.

If required they need to

bring in the OEM

engineer on site as and

when required to meet

the SLA.

As per existing

tender clause

only


70 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(14) Page no: 133



and support (RDBA)

should be provided

directly by OEM

Kindly clarify on whether

on-site consulting &

support to be done by OEM

On-site direct support by

OEM as and when

required which is decided

by the Server

Management Team which

comprises members from

TNHSP, TCS, Successful

bidders and any other

member selected and

authorized by purchaser

and customer.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(14) Page no: 133



and support (RDBA)

should be provided

directly by OEM

What will be the Role of

Bidder?

As part of SMT to

evaluate the incidence

and resolve the issue first

hand by (1) on-site

resources, (2) Back end

support through off site

and remote support

mechanism. (3) If SMT

decides that these efforts

As per existing

tender clause

only


71 of 126

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

have failed and OEM's

direct on-site support is

needed, then these

support is availed for

which the bidder has to

facilitate the visit of

OEM for on-site support

intervention and

resolution.


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(15) Page no: 133

All open source

software should be

individually

supported by 30 days

onsite OEM Support

(Post production

support) which will

be availed as & when

required during

contract period

In the clause of on-site

support from OEM, what is

the provision for bearing

the cost of Traveling,

Accommodation and other

expenses incurred during

the stay of support

engineer?

The cost should be

quoted for "per one on-

site professional man-day

cost", which is inclusive

of all charges such as

travelling,

accommodation etc.

As per existing

tender clause

only

92 Section VI -Schedule of All open source What will be the Role of As part of SMT to As per existing


72 of 126

S.No Clause No.

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C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(15) Page no: 133

software should be

individually


onsite OEM Support

(Post production

support) which will


required during

contract period

Bidder? evaluate the incidence

and resolve the issue first

hand by (1) on-site

resources, (2) Back end

support through off site

and remote support

mechanism. (3) If SMT

decides that these efforts

have failed and OEM's

direct on-site support is

needed, then these

support is availed for

which the bidder has to

facilitate the visit of

OEM for on-site support

intervention and

resolution.

tender clause

only


Requirements (3)

Requirement

Specifications for


All open source

software should be

individually


onsite OEM Support

Please clarify if this is

same as mentioned in 14

above?

Yes. As per existing

tender clause

only


73 of 126

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No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

HMIS/HMS/MIS, CMS,

and others –


(15) Page no: 133

(Post production

support) which will


required during

contract period


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –


(16) Page no: 133

All open source

software should be

supplied with

necessary support

licenses (premium or

higher) for the period

of five years by

respective OEM’s



by the OEM - an OEM




bidder



MFA (Manufacturer

authorization) is enough


these undertakings.

As per existing

tender clause

only


Requirements (3)

Requirement

Specifications for


HMIS/HMS/MIS, CMS,

and others –

All open source

software should be

supplied with

necessary support

licenses (premium or

higher) for the period

of five years by

Please elaborate on the

exact licensing

requirements. Whether the

bidder has to supply the

additional licenses required

for the proposed setup or

ELCOT/ TNHSP

Bidder has to take care of

the licenses updates,

upgrades etc which is

compatible to the

Application Stack

running and revised from

time to time during the

As per existing

tender clause

only


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(16) Page no: 133

respective OEM’s

contract period as part of

total solution with

commitment by OEM

through MFA and JV

member. All Licenses

should be under the

purchasers

(TNHSP/ELCOT) name.

The purchaser

requirement is

uninterrupted functioning

of HMIS. The adherence

to support license will be

the bidders responsibility.

The bidder cannot claim

that he has provided what

is asked. He should

provide support with the

support license procured.

If the support is not

satisfactory, he has to

change to another support


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wherever

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Remarks

at his own cost.


Requirements (3)

Requirement


and Storage for

HMIS/HMS/MIS, CMS

and others – Page (130)

to (133)

Deployment and

Scope of Work for

Application and

Database Installation

This requirement does not

appear anywhere in the

Price Schedule or the List

of Related Services. Please

clarify.

This is part of

maintenance of already

existing infrastructure or

the new infrastructure

being supplied or the

related services. The

bidders need to provide

their cost appropriately.

As per existing

tender clause

only



HMIS/HMS/MIS, CMS,

and others –

Architecture Diagram -

Page no (101)

Refer Tender The Architecture diagram

shows New SAN switch 1

and New SAN switch 2.

However the requirement is

only for one new SAN

switch. Please clarify.

The architecture diagram

depicts the deployment

of infrastructure as an

Integrated architecture

for the understanding of

all stake holders which

may be revised as per

requirement from time

to time. Bidders may

quote as per requirement

indicated in the bid

document.

As per existing

tender clause

only


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Remarks

98 Section VI – Schedule of

Requirement (2) List of

Related Services [ITB

Clause 14.6(D)] and


S.No (12) Page No. (97)

Data Migration,

Provision of Software

tools required for

Data Backup, other

areas of the

Integrated

Architecture and

provide maintenance

support during the

entire contract period

of 5 years which

includes software

licenses, upgrade,

update, renewal etc.,

Requirement 26 –

Section VI Schedule

of Requirement -

Requirement

Specification

What is the current Data

Backup solution being

used? What is the scope of

Data Migration? The

responsibility of migration

of the Application must lie

with the respective

Application vendor (M/S

TCS). Backup and restore

function can be taken care

by the System Integrator

(Vendor).

The responsibility of the

said activity lies with the

selected service provider

(vendor). The validation

and acceptance will be

done by the Application

Developer M/s.TCS.

Activity Plan,

Assignment, Carrying out

the activity, monitoring,

validation and

acceptance within the

stipulated time frame is

the joint responsibility of

the Vendor and

Application Developer.

Activity log, start time,

response time, resolution

time, end time and SLA

should be defined for

both service providers.

As per existing

tender clause

only


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Addendum

[Table 2]

wherever

applicable

Remarks

This may be covered as

part of tool based SLA

management.



GCC 18.6 – Page No.

(177)

In the event of any

correction of defects

or replacement of

defective equipment

during the warranty

period, the warranty

for the

corrected/replaced

equipment shall be

extended to a further

period of 12 months.

The performance

guarantee for a

proportionate value

shall be extended 60

days over and above

the extended warranty

period.

It is difficult for any OEM

to extend the warranty for a

period of 12 Months for

any replaced

equipment/spare. It is not

really a standard or

requirement followed by

any customer or even RFP

for that matter. Extension

of Warranty involves

additional cost and

including such costs into

the project cost will

unnecessarily raise the

TCO for ELCOT/TNHSP.

Request you to re-visit and

remove this clause

altogether.

Yes. This clause to be

removed as the replaced

part is covered under

warranty or CAMC

support during the entire

contract period.

Refer S.no 13 of

the Amendment /

Addendum table

2


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GCC 42 – Hardware

Maintenance – Page No.

(180)

The Supplier will

accomplish

preventive and

breakdown

maintenance activities

to ensure that all

hardware execute

without defect or

interruption for at

least 99% uptime for

24 hours a day, 7 days

a week of operation

of the machine

worked on a quarterly

basis.

If any critical

component of the

entire configuration is

out of service for

more than8 working

hours, the Supplier

The Supplier will

accomplish preventive and

breakdown maintenance

activities to ensure that all

hardware execute without

defect or interruption for at

least 99% uptime for 24

hours a day, 7 days a week

of operation of the machine

worked on a quarterly

basis. If any critical

component of the entire

configuration is out of

service for more than 8

working hours, the Supplier

shall either immediately

replace the defective spare

to ensure there is no more

than 8 hours of out of

service. The Supplier will

respond to a site visit and

commence repair work on

The Supplier will

accomplish preventive

and breakdown

maintenance activities to

ensure that all hardware

infrastructure or software

/ tools are maintained and

support executed without

defect or interruption for

to maintain at least 99%

uptime for 24 hours a

day, 7 days a week of

operation of the

infrastructure

on a quarterly basis. If

any critical component of

the entire configuration is

out of service for more

than 8 working hours, the

Supplier shall either

immediately replace the

defective spare or the

Refer S.no 14 of

the Amendment /

Addendum table

2


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shall either

immediately replace

the defective unit or

replace it at its own

cost.

The Supplier will

respond to a site visit

and commence repair

work on the

equipment within 8

hours of being

notified of equipment

malfunction.

the equipment within 8

hours of being notified of

equipment malfunction.

entire unit to ensure that

there is no more than 8

hours of "out of service".

The Supplier should

respond to a site visit and

commence repair work

on the equipment within

8 hours of being notified

of equipment

malfunction.



GCC 40 – Site

Preparation and

Installation – Page No.

(180)

The Supplier is solely

responsible for the

Preparation of the

sites in compliance

with the technical and

environmental

specifications. The

What is the responsibilities

of bidder expected here?

Will Data Center

Preparation work like,

Passive Cabling, drilling,

trenching, cable laying, tile

cutting, etc is under

The bidder have to make

pre-assessment of site

and submit a report of

Site Readiness with the

details of work to be done

by the (1) Bidder and (2)

Purchaser and Customer

As per the

existing tender

clause only


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purchaser will

facilitate assistance

through the site

officials and other

agencies involved.

The Purchaser will

inspect and certify the

site before the

scheduled installation

of the Infrastructure.

bidder's scope? Please be

elaborate on the exact

requirements the bidder is

expected to carried out.

separately for making the

site ready and fit for

commencing installation

of infrastructure.

102 Section VI Schedule of

Requirements (2) List of


14.6 (D)] and


S.No (2) Page (93)

Training of five

personnel identified

by TNHSP and

selected after pre-

assessment of skill set

every quarterly for (a

total of 40 days)

during the project

period of five years.

The training

documentation should

Please provide details on

what subject the training is

required. Also please

specify what is meant by

every quarterly. Do you

need training every

quarter?

Training to be imparted

as per the Training plan

finalized from time to

time on the management

of the entire server

infrastructure set up. The

bidder has to quote for 40

training days during the

contract period of five

years.

As per the

existing tender

clause only


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include pre-training

assessment report and

post training

assessment report to

justify impartment of

training and skill

Upgradation

programme.




14.6 (D)] and


S.No (3) Page (93)

The vendor should

include 90 days for

Critical Services to

provide on-site

measurable support

by OEMs for

application Layer,

Web Layer, Database

Layer etc., during the

entire project period

of five years. This

need not be utilized

based on requirement

of sorting out any

Please elaborate the exact

nature of services that is

required from OEM and for

which Products or

Applications.

No Change As per the

existing tender

clause only


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issue among the

critical service layers.

The reason for on-site

support should be

justified and

approved for availing

the on-site support by

TNHSP. The cost for

the support is payable

based on the

measurable services

rendered and

certification that the

issues resolved

satisfactorily.




14.6 (D)] and


S.No (12) Page (97)

Data Migration,

Provision of Software

tools required for

Data Backup, other

areas of the

Integrated

Architecture and

What is the current Data

Backup solution being

used? What is the scope of

Data Migration? The

responsibility of migration

of the Application must lie

with the respective


existing tender

clause only


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provide maintenance

support during the

entire contract period

of 5 years which

includes software

licenses, upgrade,

update, renewal etc.,

Requirement 26 –

Section VI Schedule

of Requirement -

Requirement

Specification

Application vendor (M/S

TCS). Backup and restore

function can be taken care

by the System Integrator

(Vendor).

105 Section II Bidding Data

Sheet – ITB 14.7 – Page

(35)

A Bidder may be a

natural person,

private entity,

government-owned

entity—subject to

ITB 4.5—or any

combination of such

entities in the form of

Joint Venture Bidding

along with M/s. Oracle

India is not possible

legally. Hence we request

you to amend the clause

and all related clauses

accordingly as below. “A

Bidder may be a natural

person, private entity,

government-owned

The JV member can be

either OEM or the

Authorized Channel

partner of OEM.

As per the

existing tender

clause only


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a joint venture or

association (JVA)

under an existing

agreement or with the

intent to enter into

such an agreement

supported by a letter

of intent.

entity—subject to ITB 4.5."



GCC 28.7.3 - Page (179)

In case an item is not

usable beyond the

stipulated maximum

downtime the

supplier will be

required to arrange

for an immediate

replacement of the

same till it is repaired.

Failure to arrange for

the immediate

repair/replacement

Penalty should not be

deducted from Bank

Guarantee and should be

deducted from the payables

to the bidder, as per

industry norms.

Yes. The LD or penalty

as per SLA will be

deducted or recovered

from the amount payable

to the vendor / supplier /

service provider. If the

amount is not recoverable

from the amount payable,

then the option of

recovering from the bank

guarantee is invoked.

As per the

existing tender

clause only


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Remarks

will be liable for

liquidated damage of

Rs.500 per day per

item. Apart from this

1% of the order value

will be levied quarter

wise if 99% SLA is

not met. The amount

of liquidated damage

will be recovered

from bank guarantee

during warranty or

annual maintenance

period as the case

may be.


Requirements (7)

Proforma for

Performance Statement

- Page (140)

Column 8: Has the

goods been supplied

satisfactorily / Has

the equipment been

satisfactorily

functioning? (Attach

It will be a violation of

Non-Disclosure Agreement

being signed with existing

customer will prevent us to

share such Certificates and

details. Request to removed

Satisfactory performance

certificate from the

existing customer is

required as part of

capacity assessment /

qualification /eligibility

As per the

existing tender

clause only


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a certificate from the

Purchaser/Consignee

the necessity of this

requirement

criteria of the bidder.

General Clarification:

108 For all OEM supported

components. Kindly

mention the period for

which support is required.

Support is required from

the OEM either directly

as a member of JV or

through authorized

partner as member of JV

for the project period is

five years plus one year


As per the

existing tender

clause only

109 For all OEM supported

components



by the OEM – an OEM




bidder

MFA is applicable. SLA

is as per bid conditions. As per the

existing tender

clause only


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Request from vendors

1 Section VII General


Clause (10) – Settlement

of Disputes

10.1The Purchaser

and the Supplier

shall make every

effort to resolve

amicably by direct

informal negotiation

any disagreement or

dispute arising

between them under

or in connection

with the Contract.

10.2 If, after twenty-

eight (28) days, the

parties have failed to

resolve their dispute

or difference by such

mutual consultation,

then either the

Purchaser or the

Supplier may give

Arbitrator shall be

appointed on mutual

agreement of the parties,


existing tender

clause only


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notice to the other

party of its intention

to commence

arbitration, as

hereinafter provided,

as to the matter in

dispute, and no

arbitration in respect

of this matter may

be commenced

unless such notice is

given. Any dispute

or difference in

respect of which a

notice of intention to

commence

arbitration has been

given in accordance

with this Clause

shall be finally

settled by

arbitration.


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Addendum

[Table 2]

wherever

applicable

Remarks

Arbitration may be

commenced prior to

or after delivery of

the Goods under the

Contract. Arbitration

proceedings shall be

conducted in

accordance with the

rules of procedure

specified in the

SCC.



GCC 10.2 – Settlement

of Disputes

The dispute

settlement mechanism

to be applied shall be

as follows:

(a) In case of

Dispute or

difference arising

between the

We want deletion of this

provision wherein this right

can be exercised by

President of the Institution

of Engineers,(India).


existing tender

clause only


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wherever

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Remarks

Purchaser and a

domestic supplier

relating to any

matter arising out

of or connected

with this

agreement, such

disputes or

difference shall

be settled in

accordance with

the Arbitration

and Conciliation

Act, 1996. The

arbitral tribunal

shall consist of 3

arbitrators one

each to be

appointed by the

Purchaser and the

Supplier. The

third Arbitrator


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shall be chosen

by the two

Arbitrators so

appointed by the

Parties and shall

act as Presiding

arbitrator. In

case of failure of

the two

arbitrators

appointed by the

parties to reach

upon a consensus

within a period

of 30 days from

the appointment

of the arbitrator

appointed

subsequently, the

Presiding

Arbitrator shall

be appointed by


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Addendum

[Table 2]

wherever

applicable

Remarks

the President of

the Institution of

Engineers

(India), Chennai.

(b) In the case of a

dispute with a

Foreign Supplier,

the dispute shall

be settled in

accordance with

provisions of

UNCITRAL

(United nations

Commission on

International

Trade Law)

Arbitration

Rules. The

Arbitral Tribunal

shall consist of

three Arbitrators


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one each to be

appointed by the

Purchaser and the

Supplier. The

third Arbitrator

shall be chosen

by the two

Arbitrators so

appointed by the

parties, and shall

act as presiding

arbitrator. In

case of failure of

the two

arbitrators

appointed by the

parties to reach

upon a consensus

within a period

of 30 days from

the appointment

of the arbitrator


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appointed

subsequently, the

Presiding

Arbitrator shall

be appointed by

the President of

the Institution of

Engineers

(India), Chennai.

(c) If one of the

parties fails to

appoint its

arbitrator in

pursuance of sub-

clause (a) and (b)

above, within 30

days after receipt

of the notice of

the appointment

of its arbitrator

by the other


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party, then the

president of the

Institution of

Engineers

(India),Chennai,

both in cases of

the Foreign

supplier as well

as Indian

supplier, shall

appoint the

arbitrator. A

certified copy of

the order of the

President of the

Institution of

Engineers (India)

Chennai. making

such an

appointment

shall be furnished

to each of the


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parties.

(d) Arbitration

proceedings shall

be held at

CHENNAI,

Tamilnadu, India,

and the language

of the arbitration

proceedings and

that of all

documents and

communications

between the

parties shall be

English.

(e) The decision of

the majority of

arbitrators shall be

final and binding

upon both parties.


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The cost and

expenses of

Arbitration

proceedings will be

paid as determined by

the arbitral tribunal.

However, the

expenses incurred by

each party in

connection with the

preparation,

presentation etc. of its

proceedings as also

the fees and expenses

paid to the arbitrator

appointed by such

party or on its behalf

shall be borne by

each party itself.

(f) Where the

value of the contract


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is Rs. 10 million and

below, the disputes or

differences arising

shall be referred to

the Sole Arbitrator.

The Sole Arbitrator

should be appointed

by agreement

between the parties;

failing such

agreement, by the

appointing authority

namely President of

the Institution of

Engineers (India),

Chennai.



Clause (11) – Inspection

and Audit by the Bank

The Supplier shall

permit the Bank

and/or persons

appointed by the

Bank to inspect the

Supplier’s offices

Cost of audit shall always

be borne by Bank.

Written notice shall be

provided before conducting

any Audit.

We request an Audit shall


existing tender

clause only


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Remarks

and/or the accounts

and records of the

Supplier and its sub-

contractors relating to

the performance of

the Contract, and to

have such accounts

and records audited

by auditors appointed

by the Bank if

required by the Bank.

The Supplier’s

attention is drawn to

Clause 3, which

provides, inter alia,

that acts intended to

materially impede the

exercise of the Bank’s

inspection and audit

rights provided for

under Sub-Clause

11.1 constitute a

not be performed more that

once in a calendar year and

each Audit shall not last

more than 2 working days.

We request the auditors

will be required to sign a

confidentiality undertaking

in the format provided by

the Supplier.

The Audit shall not extend

to Supplier’s profit, margin

and cost base in any case.

The Audit rights shall cease

upon termination of this

Agreement.


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prohibited practice

subject to contract

termination (as well

as to a determination

of ineligibility under

the Procurement

Guidelines).



Clause (20) –

Confidentiality – Page

(158)

Confidentiality The obligation of

Confidentiality shall

survive for five years after

the date of termination of

this agreement.


existing tender

clause only



Clause (30) – Limitation

of Liability – Page (165)

Limitation of

Liability

We suggest incorporation

of the Limitation of

liability clause suggested at

the conclusion of this sheet


existing tender

clause only



Clause (35) –

Termination – Page

(168)

Termination “fails to perform any other

Obligation under the

Contract” shall be replaced

with material breach.


existing tender

clause only


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Clause (35.3) –

Termination for

Convenience – Page

(168)

Termination for

Convenience

The notice period in case of

termination for

convenience shall be 90

days. Purchaser hall not be

entitled to exercise the

termination right for

convenience within first

twelve months from the

effective date.

In case any upfront

investment is made by

HCL, termination charges

needs to be paid in case of

termination for

convenience.

Sales and Pricing team to

suggest the amount.

No termination right to

HCL including non -

payment by the Customer.


existing tender

clause only


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HCL has no assignment

rights of obligations and

receipt of payments

Vendor has requested to incorporate the following clauses in RFP

1 Legal Clauses to be incorporated while bidding:

Limitation of liability

Notwithstanding anything contrary contained herein or any other document

made part of this agreement, the limitation of liability for direct damages

shall be limited to and not exceed the Charges paid by the Customer under

the relevant Statement of Work under which the liability arises, during the

period of twelve (12) months immediately preceding the month in which the

event giving rise to the claim first occurred. All indirect and consequential

damages, incidental, punitive, exemplary or special Losses; loss of

data/programs, loss of profits or revenue, loss of anticipated savings and loss

of goodwill under this Agreement are excluded even if the loss or damages

was reasonably foreseeable or a Party has been advised of the possibility of

such damages. Except for the warranties and representations expressly stated

herein, Vendor hereby excludes all implied and statutory warranties.

No change

As per the

existing tender

clause only


103 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

2 IPR clause:

HCL to own its Pre-existing IP, Third Party IP to belong to third party,

Developed IP to belong to Customer (where asked & subject to payment)

• Restriction on use of Pre-existing and third party IP in isolation or as

stand-alone.

• Third party IP shall be subject to third party license terms and

conditions.

• No indemnity for general breach of contract. Standard

indemnification procedure should be included in any contract which

may be entered pursuant to the bid. No worldwide IP indemnity,

specifically for Patents and No IPR indemnity if Customer fails to

follow guidelines and instructions. Right with HCL to replace

infringing version / procure license to use / obligation to refund fee

after deducting usage charges

• Customer IP Indemnity for customer software/material.

No change

As per the

existing tender

clause only

3 Other Clauses

(i) Subcontracting clause- HCL to be able to perform services through its subsidiary and

affiliates Only with prior consent As per the

existing tender

clause only

(ii) No general or implied warranties to be provided. No Change As per the


104 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

existing tender

clause only

(iii) Defined Acceptance Test & Criteria and to have Deemed Acceptance clause wherever

necessary. Only defined Acceptance

Test & Criteria and No

Deemed acceptance.

As per the

existing tender

clause only

(iv) Compliance of back to back OEM obligations wherever applicable.


existing tender

clause only

(v) HCL shall have the reasonable access to all the Onsite facilities As per agreed protocol,

procedures and norms. As per the

existing tender

clause only

(vi) Any penalty/SLA/liquidated damages should be appropriately capped and governed by LOL

clause No change As per the

existing tender

clause only

(vii) Finance team opinion must be taken on all commercials, tax and payment terms. No change As per the

existing tender

clause only

(viii) HCL should have the termination right with prior 30 days written notice on non -payment of

charges by the Customer. Not acceptable and hence

no change in existing

clause

As per the

existing tender

clause only


105 of 126

S.No Clause No.

of

ITB/GCC/SC

C/ Forms


No.

of Amendment /

Addendum

[Table 2]

wherever

applicable

Remarks

(ix) Right of termination can be granted only if BIDDER commits a material breach and does not

cure the breach within 30 days of receiving notice to this effect. Material breach should due

reason directly attributable to HCL.

No change As per the

existing tender

clause only

(x) We do not recommend a right to termination for convenience by the Customer..The

agreement may be terminated only upon material breach of the obligations by Supplier

which is uncured after a reasonable notice period.

No change As per the

existing tender

clause only

(xi) In case of termination for reasons whatsoever, the Customer shall be obliged to pay all the

payments for the Services/ deliverables delivered up to the effective date of termination. No change As per the

existing tender

clause only


106 of 126

Table 2-Amendment / Addendum to Bidding Document

S.

No Section, Clause / Para & Page No Description Existing

Read As

1 Section II – Bidding Data Sheet (D)

Submission and Opening of Bids

ITB 24.1

ITB 24.1

Last date for

submission

The dead line for the

submission of bids is:

Date : 20.09.2013

Time : upto 03.00 pm

The dead line for the

submission of bids is:

Date : 03.10.2013

Time : upto 03.00 pm

2 Section II – Bidding Data Sheet (D)

Submission and Opening of Bids

ITB 27.1

ITB 27.1

Bid Opening date and

time

Bid Opening Date and Time

Date: 20.09.2013

Time: at 03.30 pm

Bid Opening Date and Time

Date: 03.10.2013

Time: at 03.30 pm

3 Section – III Evaluation and

Qualification Criteria (4) Post

Qualification Requirements (ITB

38.2) (A) Manufacturer Bidders

(A) Manufacturer

Bidders

Study, Analysis of total

infrastructure, design of

Integrated Server Architecture

plan, team formulation, Data

Migration and Submission of

Integrated Architecture Rollout

plan

Study, Analysis of total

infrastructure, design of

Integrated Server Architecture

plan, team formulation, Data

Migration and Submission of

Integrated Architecture Rollout

plan.

The bidder / JV member should

submit documentary proof for


successfully completed atleast

one similar assignment in the

country during the last five

years.

4 Section – III Evaluation and

Qualification Criteria (4) Post

Qualification Requirements (ITB

38.2) (A) Manufacturer Bidders

(A) Manufacturer

Bidders

Deployment of Managed

Services & tools for

monitoring elements like

server, desktops, routers,

Deployment of Managed

Services & tools for monitoring

elements like server, desktops,

routers, switches etc.


107 of 126

S.


Read As

switches etc The bidder / JV member should

documentary proof for having

undertaken and successfully

completed atleast one similar



5 Section VIII Special Conditions of

Contract - GCC 16.1 – Payment

Terms

Payment Terms GCC 16.1—The method and

conditions of payment to be

made to the Supplier under this

Contract shall be as follows:

Payment : (excluding AMC

and Including the project

support transfer and

handholding period) :

(a) 10% mobilization

advance against BG valid

for project implementation

period + 30 days and

adjustable in subsequent

payments due to the

service provider.

(b) 20% amount will be

paid on successful

commissioning of ICT

infrastructure after

GCC 16.1—The method and

conditions of payment to be

made to the Supplier under this

Contract shall be as follows:

Payment : (excluding AMC

and Including the project

support transfer and

handholding period) :

(a) 10% mobilization

advance against BG

valid for project

implementation period +

30 days and adjustable

in subsequent payments

due to the service

provider.

(b) 50% amount will be

paid on successful

commissioning of ICT


108 of 126

S.


Read As

adjustment of the 10%

advance paid already and

deduction of LD / penalty

if any.

(c) 75% amount will be


installments and will be

paid on quarterly basis

within 30 days from the

date of successful

rendering of services each

quarter with necessary

documents.

(d) Balance 5% of the

contract value will be

retained as Performance

Security for the successful

completion of project

period. Alternatively

irrevocable BG can be

submitted for an equal

amount valid for 39

months.

(e) The CAMC to be

entered and the CAMC

services to be rendered

continuously without any

discontinuance of support

infrastructure after

adjustment of the 10%

advance paid already

and deduction of LD /

penalty if any.

(c) Balance 50% will be

divided into equal

quarterly installments

(i.e. 20 installments for

5 years) and paid on

quarterly basis on


services against QPC.

(d) Last quarter will be paid

only after entering to

CAMC period and



during the CAMC /


(e) The professional charges

for on-site resources will

be paid on successful

rendering of services

every month within 15

days of the successive

month from the date of

claim along with


109 of 126

S.


Read As

for 3 years from the date

of completion of warranty

period. For this the

performance guarantee

will be 5% of the CAMC

value.

Payment of local currency

portion shall be made in Indian

Rupee within thirty (30) days

of presentation of claim

supported by a certificate from

the Purchaser declaring that the

Goods have been delivered and

that all other contracted

Services have been performed.

required documents.

(f) The OEM's direct on-







(g) The CAMC to be

entered and the CAMC

services to be rendered

continuously without

any discontinuance of

support for one year

from the date of

completion of project

period of five years. For


guarantee will be 5% of

the CAMC value

Payment of local currency

portion shall be made in Indian

Rupee within thirty (30) days of

presentation of claim supported

by a certificate from the

Purchaser declaring that the

Goods have been delivered and


110 of 126

S.


Read As

that all other contracted

Services have been performed.

6 Specifications for Servers and

Storage for HMIS/HMS/MIS,

CMS, and others –Requirement 6 –

Point (10) - Page no (108)

Requirement 6 –

Procurement of new

one Servers for

HMIS/HMS/MIS (1

No.) in Application

Layer - Point (10)



should be provided along with

24x7 supports for hardware for

3 years by the vendor.


implementation services should

be provided along with 24x7

supports for hardware for the

entire project period of six (5

+1) years.



CMS, and others –Requirement 6a

– Point (11) - Page no (109)

Requirement 6a -

Procurement of new

two Servers for CMS

(2 Nos.) in

Application Layer -

Point (11)











+1) years.



CMS, and others –Requirement 8a

– Point (11) - Page no (113)

Requirement 8a - One

server to be procured

new for Staging in

Database Layer –

Point (11)











+1) years.



CMS, and others –Requirement 11

– Point (3) - Page no (115)

Requirement – 11:

One new server for

PGPOOL - staging

purpose - Point (3)

RAM - 64 GB DDR2 ECC–


64 GB DDR2 ECC-expandable

to 512 GB or higher.


111 of 126

S.


Read As


Requirements (3) Requirement

Specifications for Servers and



– Page no (119)

Reuse of the SAN

storage sub system

procured in Phase-1 –

Usable capacity of

existing storages

Nil Usable capacity of existing

storages

TNHSP-6140 Storage(HCL)

Total Capacity 4.464TB

Available Capacity 31.275GB

TNHSP-6580 Storage(Accel)

Total Capacity 42.206TB

Available Capacity 12.991TB






– Page no (119)

Reuse of the SAN

storage sub system

procured in Phase-1 –

Number of host

connected to existing

storage and number of

host to be connected

to the new storage

Nil Number of hosts connected to

existing storage

TNHSP-6140 Storage(HCL)

4Hosts(DB1,DB2,Report,PGPo

ol)

TNHSP-6580 Storage(Accel)

4Hosts(DB1,DB2,Report,PGPo

ol)

Number of host to be connected

to the new storage 6 (DB1,

DB2, DB3, Report, PGPOOL

(1&2), Backup)

Implementation plans may

change based on Phase III roll

out and stabilization activities.




Reuse of the SAN

storage sub system

procured in Phase-1 -

Nil TNHSP-6580 Storage(Accel) -

115K throughput 3000 MB per

sec. IOPS requires for Phase-3


112 of 126

S.


Read As



– Page no (119)

Performance in IOPS

of existing storage and

requirement for new

storage

is 3 times of the Max capability

of the Phase-2 setup. Bidders

should collect the existing

systems IOP during site survey.


Contract – GCC 18.6 – Page No.

(177)

GCC 18.6 In the event of any correction

of defects or replacement of

defective equipment during the

warranty period, the warranty

for the corrected/replaced

equipment shall be extended to

a further period of 12 months.

The performance guarantee for

a proportionate value shall be

extended 60 days over and

above the extended warranty

period.

Deleted


Contract – GCC 42 – Hardware

Maintenance – Page No. (180)

GCC 42 – Hardware

Maintenance

The Supplier will accomplish

preventive and breakdown

maintenance activities to

ensure that all hardware

execute without defect or

interruption for at least 99%

uptime for 24 hours a day, 7

days a week of operation of the

machine worked on a quarterly

basis.

If any critical component of

The Supplier will accomplish

preventive and breakdown

maintenance activities to ensure

that all hardware infrastructure

or software / tools are

maintained and support

executed without defect or

interruption for to maintain at

least 99% uptime for 24 hours a

day, 7 days a week of operation

of the infrastructure

on a quarterly basis. If any


113 of 126

S.


Read As

the entire configuration is out

of service for more than8

working hours, the Supplier

shall either immediately

replace the defective unit or

replace it at its own cost.

The Supplier will respond to a

site visit and commence repair

work on the equipment within

8 hours of being notified of


critical component of the entire

configuration is out of service

for more than 8 working hours,

the Supplier shall either

immediately replace the

defective spare or the entire unit

to ensure that there is no more

than 8 hours of "out of service".

The Supplier should respond to

a site visit and commence repair

work on the equipment within 8

hours of being notified of




Specification for Servers and

Storage for HMIS/HMS/MIS, CMS

and Others – Requirement 31:

General Requirement

Requirement 31:

General Requirement

NIL The solution (FMS, any

software tools, software

versions, virtualization etc.)

proposed can be of any name,

the only requirement from the

project is that it should meet

our requirements of running

HMIS applications without any

hindrance. The bidder cannot

say that they have provided the

solution and it has its

limitation. The bidder will bear

the responsibility of the

successful functioning of the


114 of 126

S.


Read As

solution provided or else he has

to change it at his own cost,

until the desired results are

obtained. He should analyze

the current architecture and

work out the requirements.






General Requirement

Requirement 31:

General Requirement

NIL Further the equipment offered

for supply shall be new and of

the most recent series models


improvements in design’ (ref.

Page 48 of the bid document).

The new technology should be

compatible with the existing

architecture / Hardware. It

should not affect the current

functioning of the architecture.

The successful bidder shall not

claim that he has provided

what was asked in the spec. He

should analyze the current

architecture and work out the

requirements.


115 of 126

S.


Read As






General Requirement

Requirement 31:

General Requirement

NIL Backups taken through a bidder

provided backup software

should be in a manner that it

can be used (restored) with

another backup software. The

solution proposed can be of any

name, the only expectation from

the project is that it should meet

our requirements. The bidder

cannot say that they have

provided the solution and it has

its limitation. The bidder will

bear the responsibility of the

successful functioning of the

solution provided or else he has

to change it at his own cost,

until the desired results are

obtained..






General Requirement

Requirement 31:

General Requirement

NIL Any License procured should

not restrict the usage of the

software, after the expiry of

license. The software at that

current state should continue

to function.




RAM RAM - 8 GB Phase –II Web servers -4 No’s to

be upgraded to 16 GB of RAM


116 of 126

S.


Read As


and Others – Requirement 1: Phase

1 Web Servers 4 Nos. – S.no (3) -

Page No (103)

from 8GB RAM

20 Section IV Bidding Forms – Price

Schedule: Goods Manufactured

Outside the Purchaser Country to

be imported,

Price Schedule: Goods

Manufactured Outside the

Purchaser Country already

imported &

Price Schedule: Goods

Manufactures in the Purchasers

Country – include S.No (14)

Description of Goods Nil Upgrade 4 Web Servers for

HMIS/HMS/MIS (phase1)– 8

GB to 16 GB RAM (Upgrade

from Requirement 1 to

Requirement 2) (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 2 - PHASE III WEB SERVERS FOR

CMS)


Requirements (1) List of Goods and

Delivery Schedule – include S.No

(14)

Description of Goods Nil Upgrade 4 Web Servers for

HMIS/HMS/MIS (phase1)– 8

GB to 16 GB RAM (Upgrade

from Requirement 1 to

Requirement 2) (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 2 - PHASE III WEB SERVERS FOR

CMS) 22 Section IV Bidding Forms – Price

Schedule: Goods Manufactured Description of Goods Nil If Upgradation is not possible

as required in the S.No 14


117 of 126

S.


Read As


be imported, Price Schedule: Goods



imported & Price Schedule: Goods



(newly added in the price

schedule as above), replace all

the 4 Web Servers (by taking

back the 4 non upgradable web

servers) as per the specification

given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 2




(15)

Description of Goods Nil If Upgradation is not possible

as required in the S.No 14

(newly added in the List of

Goods and Delivery schedule

as above), replace all the 4 Web

(by taking back the 4 non

upgradable web servers)

Servers as per the specification

given in Section VI Schedule of Requirement - Requirement Specification given vide Requirement 2











as required in the S.No 12 (in

the price schedule), replace all

the 2 Data Base Servers (by

taking back the 2 non

upgradable Data Base servers) as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 8


118 of 126

S.


Read As




(17)



the List of Goods and

Delivery schedule), replace all

the 2 Data Base Servers (by


upgradable Data Base servers)

as per the specification given in

Section VI Schedule of

Requirement - Requirement

Specification vide Requirement

8












the price schedule), replace all

the 2 Application Servers (by


upgradable Application servers) as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 6




(18)



the List of Goods and

Delivery schedule), replace all

the 2 Application Servers (by


upgradable Application servers)


119 of 126

S.


Read As

as per the specification given in


Requirement - Requirement

Specification vide Requirement

6










Description of Goods Nil Support cost for the following

software sun solaris 10 9/10

(OS), PostgreSQL 9.2.1 (DB),

Slony 2.1.1 (Replication), Glass

Fish 2.1.1 (Application), Web

Server 7.0 (Web server), RHEL

6.0 (OS) and Postgres Plus

Advanced Server 9.1 (Load

Server), the current position

and usage of these softwares

are given in Annexure – I of this

CORRIGENDUM - 2.




(16)

Description of Goods Nil Support cost for the following

software sun solaris 10 9/10

(OS), PostgreSQL 9.2.1 (DB),

Slony 2.1.1 (Replication), Glass

Fish 2.1.1 (Application), Web

Server 7.0 (Web server), RHEL

6.0 (OS) and Postgres Plus

Advanced Server 9.1 (Load

Server), the current position

and usage of these softwares


120 of 126

S.


Read As

are given in Annexure – I of this

CORRIGENDUM - 2.









Country – S.No (12)

Description of Goods Upgrade 2 Database Servers

HMIS/HMS/MIS (phase 2) –

4 CPU to 64 CPU and 128

GB to 1 TB RAM (as per the

specification given in Section VI Schedule of Requirement - RequirementSpecification vide Requirement 7)

Upgrade 2 Database Servers


16 core SPARC VII CPU to 64

core SPARC VII CPU and 128





Delivery Schedule – S.No (12)

Description of Goods Upgrade 2 Database Servers


4 CPU to 64 CPU and 128



Upgrade 2 Database Servers


16 core SPARC VII CPU to 64

core SPARC VII CPU and 128











Description of Goods SAN – 12 TB RAW (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 19)

SAN – 12 TB RAM (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 19)


121 of 126

S.


Read As





Description of Goods SAN – 12 TB RAW (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 19)

SAN – 12 TB RAM (as per the specification given in Section VI Schedule of Requirement - Requirement Specification vide Requirement 19)


Schedule: Annual Maintenance and

repair charge after warranty period

for 6th

year – S.No (1)

Item Description Support Cost for the Integrated

Architecture involving all

components and services for

36 items as listed in the

previous two tables for the first

quarter of 6th

year.

Support Cost for the Integrated


components and services for 16

items as listed in the Revised

Price Schedule as above + 23

items as listed in the Price and


Important Requirements (i.e.

total 39 (16+23) items) for the

first quarter of 6th

year.




for 6th

year – S.No (2)





previous two tables for the

second quarter of 6th

year.










second quarter of 6th

year.


122 of 126

S.


Read As




for 6th

year – S.No (3)






third quarter of 6th

year.










third quarter of 6th

year.




for 6th

year – S.No (4)






fourth quarter of 6th

year.










fourth quarter of 6th

year.







imported , Price Schedule: Goods


Price Schedule Form Form Page no 62 to 72 (Price

Schedule: Goods


Purchaser Country to be

imported, Price Schedule:

Goods Manufactured Outside

the Purchaser Country already

imported , Price Schedule:

Deleted


123 of 126

S.


Read As

Country and Price Schedule:

Annual Maintenance and repair

charge after warranty period for 6th

year

Goods Manufactures in the

Purchasers Country) and From

Page no 82 to 83 (Price

Schedule: Annual Maintenance

and repair charge after

warranty period for 6th

year)







imported , Price Schedule: Goods


Country and Price Schedule:

Annual Maintenance and repair

charge after warranty period for 6th

year

Revised Price

Schedule Forms

Deleted Bidders are instructed to quote

their offer in the revised price

schedule as per the Annexure

II to this Corrigendum -2




– Point (3) - Page no (114)

Requirement – 10:

Two servers for

PGPOOL Load

balancing purpose-

Point (3)

RAM - 64 GB DDR2 ECC–


64 GB DDR2 ECC-expandable

to 512 GB or higher.


124 of 126

S.


Read As










Description of Goods Database Servers for CMS and

Staging

(as per the specification given

in


Requirement -

RequirementSpecification vide

Requirement 8& 8a)

Database Servers for CMS


in


Requirement -

Requirement Specification vide

Requirement 8)




Description of Goods Database Servers for CMS and

Staging


in


Requirement -

RequirementSpecification vide

Requirement 8& 8a)

Database Servers for CMS


in


Requirement -


Requirement 8)









Country – S.No (3a)

Description of Goods Nil Database Servers for Staging


in


Requirement -


Requirement 8a)


125 of 126

S.


Read As



Delivery Schedule – S.No (3a)

Description of Goods Nil Database Servers for Staging


in


Requirement -


Requirement 8a)









Country – include in Note

Note Nil The cost of upgradation and

replacement will be considered

equal for evaluation.

Considering the cost quoted for

replacement, the purchaser will

decide to place orders for

replacement (with or without

bidder taking back the non

upgradable servers). For

replacement of servers without

bidder taking back the non

upgradable servers the cost of

new servers quoted in S.No 1, 2

& 3 will be considered as

replacement cost.


126 of 126

Load Details

S.No. Applications Number of institutions as

per scope No of expected users Expected Transactions

1 HMS + Speciality

EMR and MIS 49 DME institution ~ 10000 Users 7 Million transactions per day

2 CMS and Website 20 Govt. Medical colleges,

University and DME

~ 3500 Users (includes ~550

+250 Govt and private

institutions covering around 300

+50 courses)

2 Million transactions per day

Corrigendum 2 to the ICB tender ELCOT TNHSP Phase III ICB ... 2.pdf · bidder to be an ISO 20000,...

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Transcript of Corrigendum 2 to the ICB tender ELCOT TNHSP Phase III ICB ... 2.pdf · bidder to be an ISO 20000,...