Corporate Responsibility in the Travel Equation - Stephen Barth - Global Congress on Travel Risk...

Corporate Responsibility in the Travel Equation

Stephen Barth © 2012

•People (mobility, ex-pats, repatriating)

•Real and Personal Property

•Intellectual Property

Corporate Responsibility


Duty of Care United States: Common Law United Kingdom: Corporate

Manslaughter Act


Corporate Responsibilit

y Team

•Travel Professional

•Meeting Planner

•Corporate Counsel

•Human Resources

•Risk

•H.S.E

•Procurement


Corporate Responsibility Inform

Policies Educate and Train Tracking Protection Responding Timely Evacuation Extraction


Specific Concerns Today Rental Cars Bed Bugs Sexual Harassment Human Trafficking View Finders Security Bars Martinis


Specific Concerns Continued…

People with disabilities and prosthetics

Lodging rating services Noroviruses Bathtubs Security Assessments (transportation

& lodging)


Travel Safety Tips

If the front desk clerk calls out your room number, ask for a different room


The hotel should never give out a key without an ID; this is for your safety, so please do not complain about having to show an ID, or when the housekeeper insists on calling security for you to access your room when you have forgotten your key.

Travel Safety Tips


Always count the number of doors between your hotel room and the fire exit; if you cannot see or are crawling you will be able to know which door is the exit. Hotels are beginning to put fire exit signs on the floor level but it is a slow process.

Travel Safety Tips


Each state has an innkeeper statute (read the back of the door); the hotel’s responsibility and liability for lost or stolen items from your room is very limited (in some states to a maximum of $50!); utilize the hotel safety deposit boxes or in room safes; leave furs and expensive jewelry at home; remember that laptops are the number one stolen item at hotels and meetings.

Travel Safety Tips


If you are concerned about bedbugs, pull the sheets back from the mattress to check for small spots on the mattress.

Travel Safety Tips


Never leave your drink unattended in the bar; be aware of how much alcohol goes into each drink that you consume; some individual Martinis, for instance, can be the equivalent of 6 mixed drinks.

Travel Safety Tips


Learn how to dial 911 from your room phone; it is different in each hotel.

Travel Safety Tips


Our Sponsors


Global Congress Suggestions

•Global Congress asks for entire travel industry to be aware of contagious diseases and response methods•Global Congress suggests greater availability of hand sanitizer in airports, seaports, places of lodging, conventions, stadiums, and any other public establishment



Global Congress calls for• More effective screening• The need for screening• Balancing constitutional rights• Reserving the most invasive methods

for secondary screening process• Trusted traveler programs



•Global Congress commends and calls for greater use of intelligence to proactively eliminate terrorism and criminal acts•Global Congress suggests internal background checks to be pursued more frequently



•Global Congress calls for security training for all staff about human trafficking•Global Congress asks businesses to include human trafficking prohibitions in travel policies, abolishing participation in human trafficking activities



•Global Congress calls on the US Government to provide the resources necessary to expedite the implementation of more visa waiver programs, balancing safety and security


Corporate Responsibility in the Travel Equation - Stephen Barth - Global Congress on Travel Risk...

Business

Transcript of Corporate Responsibility in the Travel Equation - Stephen Barth - Global Congress on Travel Risk...