Corporate Plan 2012

Corporate Plan 2012/13

Tamworth Borough Council

One Tamworth, Perfectly Placed

2 Tamworth Borough Council

Contents

Foreword 3

Our achievements 4

Our vision 6

The future 8

Leadership & resources 16

Our performance 23

Contact us 24

3 Corporate Plan 2012/13

ForewordThe Corporate Plan for 2012-2013 sets out the many achievements ofthe last 12 months. It will detail how Tamworth Borough Council and itspartners will meet the ever increasing needs of our communities, whileresponding to current and future financial constraints.

“Challenging” has to be the most used adjective by public sector chiefexecutives to describe the current environment. And yet, in the southeastern corner of rural Staffordshire sits a small, mostly urban borough,that has delivered some notable successes in the face of adversity.

Despite the reductions in public spending, the ongoing implications of aEuropean financial crisis and a schedule of policy change and evergrowing reforms, Tamworth Borough Council has enjoyed one of its mostsuccessful periods for decades.

Last year’s plan set the tone for all future plans; not only did it set out theborough council’s intentions but also those shared by our major partnersall of which share the single vision of “One Tamworth, Perfectly Placed”. Itwas the successful delivery of the plan, coupled with strong politicalsupport and the skills and commitment of public sector staff locally, thatenabled Tamworth and its communities to look back with pride.

Proud we can all be, complacent we cannot. We are personally proud ofthe response from all borough council staff to the challenges set at lastyear’s Annual General Meeting. Not only were they achieved - they wereexceeded. Yet we will all face a number of difficult issues in the comingmonths and with them, some difficult decisions.

We have been able to plan ahead with confidence. For the secondsuccessive year, Tamworth is one of the first West Midland authorities toapprove a four year balanced budget with no major impact on front-lineservices, no compulsary redundancies and elements of growth to fundimprovements.

If we and our partners continue to support the most vulnerable in ourcommunities, while directing our resources towards them, we will progressfurther and faster towards our vision and all that it will bring to oureconomy, our environment and our quality of life.

Others can “speculate to accumulate” we will “innovate and regenerate”.

This plan will help.

Antho

ny E.

Goo

dwin

Chief E

xecu

tive

Counc

illor

Danie

l Coo

k

Lead

er


Our achievements: 2011/12

Tamworth hit the headlines for a number of reasons last year; theStaffordshire Hoard saw thousands of people flock to Tamworth Castle,the grounds were taken over for a three-day living history festival whichsaw Saxons keeping a watchful eye over the Hoard, world class musicacts performed at the Ultrasound Music Festival and Tamworth struckgold in the In Bloom competition.

Tamworth Borough Council joined forces with the Birmingham LocalEnterprise Partnership (LEP). This means we now play a key role inmaking strategic decisions to drive sustainable growth and job creationacross the region.

News that the Olympic Torch was coming to Tamworth on its journeyacross the country was met with a ripple of excitement across theborough, as it was announced by two of our home-grown Olympichopefuls.

We must not overlook the day-to-day achievements of our benefitsteam, our housing staff, planning officers and environmental healthteams who collectively and tirelessly work to make Tamworth a betterplace.These include 31 successful benefit fraud prosecutions involvingmore than £209k in over claimed benefit and maintaining more than7,650 council tax and housing benefit claims.

At the same time, our support services ensure that Tamworth BoroughCouncil continues to operate to such high ethical, financial andperformance standards.

Our Annual Review, which will be available later in the year, will look atthese in more detail.


Our 2012/13 focus ‘One Tamworth, Perfectly Placed’

Organisations across Tamworth have, for many years, worked together toaddress major issues in the borough.

Communities have always been at the heart of everything the boroughcouncil and its partners have done, while helping to shape priorities.

It has been a political aspiration for all organisations to share a singlevision and last year, our Cabinet and other partners endorsed the newsingle, shared vision ‘One Tamworth, Perfectly Placed’.

This means the borough council, the county council, police, healthservice, Fire & Rescue Services, voluntary sector and others all share thissame vision. We are also sharing skills and knowledge more than everbefore.

Therefore the strategic priorities of all organisations are more closelyaligned to the needs of the community, based upon the most recentdata and intelligence provided by each organisation. In addition, theviews of Tamworth residents helped shape our new priorities.


1. “To Aspire and Prosper inTamworth”

To create and sustain a thriving local economyand make Tamworth a more aspirational andcompetitive place to do business.

How will we do this?

By working collaboratively we will:

u Raise the aspiration and attainment levels of young people

u Create opportunities for business growth through developingand using skills and talent

u Promote private sector growth and create quality employmentlocally

u Brand and market “Tamworth” as a great place to “live life tothe full”

u Create the physical and technological infrastructurenecessary to support the achievement of this primaryoutcome.

Our Vision:

One Tamworth, Perfectly Placed


The day to day delivery of our services, designed to meet theneeds of our communities - and in particular, the most vulnerable,remain at the heart of the organisation.

Providing access to good quality, affordable housing, keepingpeople safe, managing the local environment, providing highstandard benefit services and promoting Tamworth are asimportant now as they ever were.

2. “To be Healthier and Safer inTamworth”

To create a safe environment in which localpeople reach their full potential and live longer,healthier lives.

How do we do this?

By working wth others, we will:

u Address the causes of poor health in children and youngpeople

u Improve the health and well being of older people bysupporting them to live active, independent lives

u Reduce the harm and wider consequences of alcohol abuseon individuals, families and society

u Implement ‘Total Place’ solutions to tackling crime and ASB indesignated localities

u Develop innovative early interventions to tackle youth crimeand ASB, and

u Create an integral approach to protecting those mostvulnerable in our local communities.


A look forward: Our plans for the next 12 months

Councillor Daniel Cook, Leader of the Council

The policies that I and my fellow Cabinet members have put in placeover the last two years have provided the framework, freedom andflexibility to enable the Chief Executive and Council staff to maintain afull range of high-quality public services to the people of Tamworth. Thisis our goal and I am extremely confident we will maintain it.

Working with our public, councillors now have a genuine understandingof the real issues facing our communities. Some of these issues are life-changing; others - no less important - simply make life easier. Either way,the joint executive board is committed to achieving our shared vision.

In the last few years we have made some difficult - and some would say‘brave’ - decisions and the coming year is unlikely to be any easier.Striking the balance between cost cutting for the sake of efficiency andremaining resilient to change is hard, but what isn’t these days?

This year’s plan represents real optimism; it talks about growth,regeneration and renewal. Whether the subject is housing, the towncentre, tourism and the visitor economy or jobs and prosperity, the planrepresents momentum………. progress.

The Olympic Torch is coming to Tamworth on 30th June, 2012, we thenhave the Olympic event in the Castle Grounds, the Queen’s DiamondJubilee, improved outdoor events such as St. George’s Day and thefireworks night and so much more. The 2012 Corporate Plan is a plan forprogress. We will not stand still but push for better, using the resourceswe have locally.


Raise the aspiration and attainment levels of youngpeople

2011/12 2012/13

u Tamworth Castle’s educationworkshops won a Sandford Awardfor a second time

u Academies reported improvedattainment levels

u Continue to have executivemembership of Landau Forte Board

u The Tamworth Strategic Partnershipwill continue to work withheadteachers to increaseeducational and vocationalopportunities

Create opportunities for business growth throughdeveloping and using skills and talent

2011/12 2012/13

u We are a key partner on the GreatBirmingham & Solihull LocalEnterprise Partnership, helping toshape strategic business decisionsfor the area

u The Think Local 4 Business showwas held for the 8th consecutiveyear attracting 612 delegates, 64exhibitors and provided 11seminars

u Develop the Tamworth StrategicPartnership and build on thestrengths of the Place Group

u Revise and roll out the secondround of voluntary and communitysector commissioning to giveincreased influence over publicsector commissioning and a set ofservice contracts based on localneeds

Promote private sector growth and create qualityemployment locally

2011/12 2012/13

u Major retailers such as John Lewisat Home, B&Q, Maplins and NextHome stores opened storescreating almost 400 jobs

u The Southern StaffordshirePartnership was integrated into theGreater Birmingham andStaffordshire Local EnterprisePartnerships

u Lead on town centre regenerationsuch as the Gateways Project andthe Cultural Quarter development

u Work closely with town centrelandlords to improve opportunities

10

Brand and market “Tamworth” as a great place to “livelife to the full”

2011/12 2012/13

u The Castle Grounds staged the Ultrasound MusicFestival

u The Staffordshire Hoard display at TamworthCastle attracted 14,000 visitors and the SaxonSummer Festival attracted 21,000 people

u 25,000 people attended the Firework display &6,000 attended the Christmas lights switch on

u St. George’s Day event attracted more than9,000 to the town

u The Heritage Lottery Fund awarded a grant of£875k to Tamworth Castle for a conservation &education programme

u 58 new market traders were attracted to the newlook Tamworth market following the transfer to anew market operator

u The Tamworth Information Centre relocated tobigger and better premises at the Philip Dix Centre

u As well as the OlympicTorch Relay passingthrough Tamworth theCouncil will also supportthe Queen’s DiamondJubilee celebrations. Wewill also provide acomprehensive outdoorevents programmewhich includes fireworksnight and HeritageOpen Days

u In partnership withStaffordshire CountyCouncil, exploreambitious plans todevelop TamworthAssembly Rooms andcreate a culturalquarter with the Library

Create the physical and technological infrastructure necessary tosupport the achievement of this primary outcome

2011/12 2012/13

u A new housing repairs and gasmaintenance prgramme rolledout across the borough

u The Tamworth & Lichfield Waste& Recycling Team won the localauthority team of the year atthe National Recycling Awards

u Tamworth won gold in the Heartof England in bloomcompetition for the second yearrunning and a special awardfor horticultural excellence

u The Core Strategy wasapproved for pre-submissionpublication

u Environmental works to be carried outwith council-owned housing areas

u Progress the Anker Valley SustainableUrban Neighbourhood scheme

u The achievement of green flag award toboth Wigginton and Dosthill parks

u The designation of local nature reservestatus for Town Wall

u Another gold award in the heart ofEngland in bloom programme

u The waste management and recyclingservice will see an increase in householdrecycling to 52% and a review ofcollection rounds to optimise and reducethe distance travelled during collection

Tamworth Borough Council

11

“To be Healthier and Safer in Tamworth”

Address the causes of poor health in children andyoung people

2011/12 2012/13

u Free Swimming for all was madeavailable at Wilnecote LeisureCentre

u Supported local sports initiativesand projects such as the BMXtrack, Tamworth Athletics Club andTamworth Rugby Club

u Continued support for the SchoolsSports Programmes

u The quality of life, health and well-being of Tamworth residents andvisitors will be improved throughthe implementation of identifiedenvironmental health projects likemonitoring local air quality, foodsafety inspections off all registeredfood premises and the inspectionof those businesses that have highrisk health and safety ratings

u Delivery of the housing capitalprogramme will ensure councildwellings remain decent

Improve the health and well being of older peopleby supporting them to live active, independent lives

2011/12 2012/13

u Outdoor gyms installed at Dosthill& Wigginton Parks,

u In conjunction with the PrimaryCare Trust, Phase Four Cardiacsupport was established at theCastle grounds gym and theopening hours of general referralswas extended to cope withdemand

u The Home Repair Assistance Grantscheme was made available tothose homeowners and privatetenants to carry out repairs on theirhomes

u Delivery of year one of theHealthier Housing Strategy ActionPlan including a reviewedapproach to the delivery ofDisabled Facilities Grants andDisabled facilities adaptations andincreased housing adviceavailability for older people

u Impact of the Welfare Reform Act

u Prepare for the Local Council TaxSupport Scheme and UniversalCredit.

Corporate Plan 2012/13


Reduce the harm and wider consequences ofalcohol abuse on individuals, families and society

2011/12 2012/13

u Major partnership initiativesincluding:

u Operation Take Home

u Proxy sales campaign

u As a result of the reducing alcoholmisuse project, the findings will besent to the Chief Constable.Community Safety Commissionerand county Commissioner forSubstance Misuse

u The task and finish groupconcerned with reducing alcoholmisuse by tackling both theinappropriate availability andconsumption of alcohol willprogress work with Tamworthsecondary schools on the PHSEcurriculum, contribute and supportwork with parents via Tamworth’sHead Teachers Forum and engagewith the County’s alcohol –reducing harms in Staffordshireprogramme to influence servicedelivery in Tamworth.

Implement ‘Total Place’ solutions to tackling crimeand ASB in designated localities

2011/12 2012/13

u A Community Safety Hub wascreated at Tamworth Police Stationwhere Council Community Safetystaff work alongside otherorganisations including victimsupport and housing staff

u Various crime prevention eventswere held throughout the yearincluding a number of events atthe Assembly Rooms andAnkerside, along with a presenceat community days held by theborough council

u Roll out of anti dog foulingcampaigns in hot spots

u With the forthcoming Police andCrime Commissioner Elections,ensure that the Community SafetyPartnership is well placed to adviseand influence the new Commissioner

u Continue to monitor and managethe CCTV service

u Engage with residents via a visibleStreet Warden Scheme

u Deliver year one of the HealthierHousing Strategy Action Planincluding the appointment of anASB officer resulting in anintegrated approach to ASB andincreased satisfaction in the wayASB is dealt with


Create an integral approach to protecting thosemost vulnerable in our local communities

2011/12 2012/13

u The first annual tenants conference was held

u Accreditation was achieved against theCentre Sheltered Housing Studies qualityassessment framework

u Extension of the HEAT scheme enabledresidents to benefit from improvements toinsulation

u The “Community Together” events in Glascote,Kettlebrook, Stonydelph & Amington attractedmore than 1,000 people

u The “Estate Walkabouts” continued inBelgrave, Stonydelph and Glascote givingresidents in those areas the opportunity toidentify problems, make suggestions andbecome involved in providing solutions

u The “Big Glascote Heath Tidy Up” saw variouspublic sector agencies and residents takepart in a clean up operation

u The Housing & Health Strategy was launched

u Mobilise and embed anew Repairs andMaintenance Contractincluding Gas Servicingand Installation

u Completion of FeasibilityStudies in relation to thearea regeneration ofTinkers Green and Kerriaareas

u Redevelop garage sitesto provide newaffordable housing

u Implement therecommendations in the2011 Locality WorkingReview in an effort tonarrow the gap betweenthe most disadvantagedareas and the rest ofTamworth

Develop innovative early interventions to tackleyouth crime and ASB

2011/12 2012/13

u Operation Safer Nights Plus wasaimed at informing and educatingrevellers about how to stay safe,while at the same time supportingthe town’s night-time economy bymaking Tamworth a much saferplace to be at night

u Introduction of alternative/diversionary activities such as theSkateboard Park, BMX Track andother music and arts basedprogrammes

u The Tamworth Strategic Partnershipwill continue to work with partnerson projects to tackle youth crime

u The Community Safety Partnershipwill run targeted, localisedconsultations with residents to findout what is import to them andhow we can tackle issues


A look back: 2011/12u No increase in Council Tax.

u Set a four-year balanced budget.

u The State of Tamworth debate.

u Achievement of an unqualified external audit opinion and apositive value for money conclusion following production of IFRScompliant accounts for the first time.

u The Tamworth Strategic Partnership was formed and the new visionand priorities were launched.

u Local elections and national referendum on voting reform.

u ‘Transforming Tamworth’ programme saw the implementation of e-billing, reducing the cost of Council Tax collection per dwelling to£9.78 from £14.47, while maintaining a high collection rate of 98.1%.

u The benefits service was involved in 31 successful prosecutions forbenefit fraud involving more than £209k in over claimed benefit.

u Maintained a live caseload of 7,560 Council Tax and HousingBenefit claims.

u Implemented e-claim for benefit claimants.

u The Support Services Options Appraisal identified £85k year on yearsavings.

u More than 200 members of staff attended the AGM.

u Successfully recovered £5.5 million - more than 70% of monies due -deemed at risk in Icelandic deposits.

u Successfully implemented ATLAS (Automated Transfers to LocalAuthority Systems) allowing the Department for Works and Pensionsto securely transfer benefit data.

u ICT service desk support to Bromsgrove and Redditch councilsrespectively.

Approachable, Accountable and VisibleIt is vital that Tamworth Borough Council provides value for money andis also accountable for how it manages its finances. Working with others,we will deliver services that are ethical, efficient, effective, well governedand viable.


u Supported the HRA self financing process including the successfularrangement of £44.68m funding to deliver the buy out of thehousing subsidy scheme.

u Achieved the Gold standard on the match rate between the LocalLand and Property Gazetteer and Non-Domestic Rates propertyrecords.

What we will do in 2012/13u Tamworth Listens priority based consultation.

u Implement a new Customer Relationship Management systemproviding improved customer insight and better access to services.

u A change programme that will maximise efficiencies, savings andcapacity will see the introduction of agile working.

u Implement a new website and content management system whichis more accessible.

u Develop a Customer Insight strategy resulting in services moretailored to customers needs.

u Implement a new Human Resources and Payroll system to giveimproved management information and more efficient processes.

u Introduce a Competency Framework to improve management andleadership skills.

u Update and modernise the Council brand in line with the newcorporate vision.

u Deliver the improvements identified in the Support Services review.

u Development of our ICT services including external service delivery,improved usage of our Geographic Information System.

u Democratic engagement through the elections, the annual canvas,a review of scrutiny, a member development programme and civicrepresentation through the mayor.

u Review member’s allowances.

u Implement strategies, policies and procedures to address theimplications of the Localism Act.

u Plan for the localisation of Business Rates retention.

u Have a sound financial basis with a balanced medium termfinancial strategy for the General Fund, Housing Revenue Accountand Capital funds.


Director(Communities,

Planning & Partnerships)

Rob Mitchell

Solicitor tothe CouncilJane Hackett

Director(Housing & Health)

Rob Barnes

Director(Assets &

Environment)

Andrew Barratt

Director(Finance)

Stefan Garner

Director(Technology & Corporate

Programmes)Nicki Burton

Director(Transformation

& CorporatePerformance)

Anica Goodwin

ExecutiveDirector

(Corporate Services)John Wheatley

Chief ExecutiveTony Goodwin

Corporate Management Team

Leadership & resources

Organisation


Cabinet members & responsibilities

Cllr DanielCookLeader ofthe Council

Cllr LeeBatesPortfolio:ReputationandEngagement

Cllr SteveClaymorePortfolio:EconomicDevelopment& Enterprise

Cllr StephenDoylePortfolio:Environment &WasteManagement

Cllr MichaelGreatorexPortfolio:Housing

Cllr JeremyOatesPortfolio:CommunityDevelopment

Cllr RobertPritchardDeputyLeader of theCouncilPortfolio:Core Services& Assets

The council currently has 30 members (18 Conservative, 11 Labour, 1Independent) representing its ten wards.

There are two scrutiny committees, a number of governancecommittees, and some ancillary committees.


Tony Goodwin, Chief ExecutiveOne of my challenges this year is writing this piece for the Corporate Planwithout repeating last year’s contribution and, do you know what? It’sdifficult.

The legislative changes, policy reforms and financial constraints are nowmoving to implementation stage at the same time as funding, resources andcapacity is reducing. Yet again, it is local government that is bearing thebrunt of these challenges and, until or unless central governmentdepartments and the wider public sector family get their act together, it willremain that way. In the 12 months prior to September 2011, local governmentshed 195,000 jobs. This equates to 75% of all public sector job cuts. Themajority of these cuts were in the West Midlands and the South West.

Despite the efforts of local councillors and the MP for Tamworth, it isextremely difficult to effect change and consequently, it falls to us; members,officers, staff and partners to make sense of it all and to do our utmost forTamworth…… the place and its communities.

To achieve this, we need to continue forward with a number of projects andprogrammes started last year. “Agile Working” generated great interestwhen discussed at last years staff AGM. This will now be a major workstream within the wider “Transforming Tamworth” programme.

We will continue our efforts to generate further efficiencies…. but not at anycost! Customer satisfaction, service standards and staff well-being will bekey considerations prior to any cost-cutting. The contributions of TBC staff tothe efficiency agenda have gone a long way to securing our currentfinancial position whether through doing ‘more for less’, working inpartnership; shared services or, through the voluntary redundancy route.

The 2012-2013 Corporate Plan represents a delicate balance betweenmeeting the ever increasing aspirations and expectations of ourcommunities with our ability to deliver high quality public services to thosewho need them most.

The ‘firm foundation’ I referred to last year remains in place and, with thecontinued support and commitment of all of us, I anticipate the laying ofseveral courses of bricks this year as we start to build on the notablesuccesses and achievements of the 2011 plan period.

Yet again, the Council’s overall performance exceeded both targets andexpectations; yet again the scope and standard of public services remainshigh and yet again, we can take on the challenges of the forthcoming yearwith confidence and determination borne from a genuine desire to makeTamworth a better place to live, work and visit…… and have time tocelebrate the Olympics and the Diamond Jubilee.


The Medium Term Financial Strategy 2012 – 2016

John Wheatley, Executive Director (CorporateServices)

The 2012/13 budget and Medium Term Financial Strategy 2012/16ensures that appropriate resources are focussed on the single vision andstrategic priorities. We will continue to identify where our resources canbe realigned to ensure, where possible, we meet the needs of localpeople.

‘One Tamworth, Perfectly Placed’ and the strategic priorities are clear; bystating what we are aiming to achieve, how we will do it and theresources we will use to support these.

In light of the national economic situation and the significant constraintsin public spending following the 2010 Comprehensive Spending Review(CSR), a measured approach to budget setting was approved for2012/13 by Cabinet as any growth proposals would requirecompensating reductions in other budget areas and services.

A commitment was made as part of the 2011/12 budget process toprotect front line services (as far as possible) and there was continuedcommitment to working in the heart of our community through ourlocality work, with ongoing support for the most vulnerable and thoseaffected by the recession.

Through this approach and the use of the council’s reserves andbalances, coupled with a programme of short-term and long termactivity reviews, we identified measures to help the council cope withgrant reductions of 25% in first two years (2011/12 and 2012/13) withfurther reductions anticipated in 2013/14 & 2014/15

Key Financial Information:-

The Council operates itservices on an annual budgetof £67.5m gross revenueexpenditure (£48.5m GeneralFund, £19m Housing RevenueAccount);

This is derived primarily from:£27m in Government BenefitGrants, £5m in GovernmentSupport, £17m from CouncilHousing Rents, £13m fromother rents, fees & chargesand other income and £3.5mfrom Council Tax;

The Capital programme for2012/13 totals £9.6m (£7.8mHousing, £1.8m General fund);

The Council Tax for 2012/13 is£1,423.61 for band D(representing £1028.81 forStaffordshire CountyCouncil,;£177.61 forStaffordshire Police Authority,£67.64 for Stoke-on-Trent &Staffordshire Fire and RescueAuthority and £149.55 forTamworth Borough CouncilServices.


The delivery of a balanced four year Medium Term Financial Strategy isa major achievement and shows we are in a good position. Like manyothers, our budget planning process had to be carried out in light ofunprecedented adverse economic conditions. This included a greatdeal of uncertainty over future investment and income levels such ascar parking, land charges and corporate property rents. It is also facingincreased financial demands from central government for serviceimprovements in areas such as local democracy and transparency – aswell as substantial reductions in Government grant support in the future.

The budget incorporates the council’s commitment to minimising theeffects of the economic downturn on key service provision. An importantpart of our budget process is identifying areas of our work where wecan make savings by reviewing the way we deliver services to makethem more efficient.

The key challenges affecting the medium term financial planningprocess, which add a high level of uncertainty to budget projections,arise from:

u Future Revenue Support Grant levels (from 2013/14 onwards)

u Fundamental changes to Local Government Finance andassociated grant funding levels from the planned localisation of theretention of business rates and support for council tax

u Proposed changes set out in the Welfare Reform Bill andintroduction of Universal Credit – potentially impacting on incomereceipts of the Council

u The impact of any further uncertainty over future interest rate levelsand their impact on investment income/treasury management

u The severity of the recession and the impact it has had and stillcould have on the council’s income streams; and

While the council capitalised the estimated loss from Icelandic Bankinvestments in 2009/10 over a 20 year budgeting period, the financialimpact has been reduced following successful proceeding through theIcelandic system which mean that the Council will receive 100% (plusinterest) of it’s deposit of £3m with Glitnir with expected recoveries fromdeposits of £4.5m with the UK based banks affected in the region of 85to 90%.

The main financialheadline figures for2012/13 are:

u A General Servicesnet revenue counciltax requirement of£3,496,180;

u A transfer of £770,420from General Fund(GF) balances;

u A transfer of£1,119,710 fromHousing RevenueAccount (HRA)balances;

u Band D Council Taxof £149.55, the samelevel as in 2011/12;

u An average rent of£76.47 whichrepresents anincrease of £5.17(7.1% on the currentaverage rent) in linewith theGovernment’s RentRestructuring rules(based on a 50 weekrent year), equatingto £73.53 on anannualised 52 weekbasis;

u A General FundCapital Programmeof £1.804m (£5.733mover 4 years);

u A Housing CapitalProgramme of£7.816m (£29.745mover 4 years).


TSPShared

Vision and Priorities

Corporate Planand

Medium TermFinancial Plan

Service Delivery Plans

Personal Development Reviews

C

Corporate Planning Process

Our corporate planning process is a fundamental part of the successfulmanagement of the Council.

Our corporate planning framework sits within a wider planninghierarchy that has the Tamworth Strategic Partnership shared vision andpriorities at the top. The Council’s corporate plan and medium termfinancial strategy focuses on how the Council will deliver its contributionto these, while the service delivery plans show how the services will alsocontribute. Below this are the personal developments plans for eachemployee. The links between the plans form the “golden thread” thatensures everyone in the organisation is working towards the same goalsand that the priorities will be achieved.

Corporate Planning Pyramid


Performance Management Framework

Performance management is a process not an event and operates as acontinuous cycle. All elements of Tamworth Borough Council’s performancemanagement framework are built around the annual performance cycle asshown in the diagram below.

MONTH

NOVE

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JUNE

M

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APRIL

DECEMBER

JULY

SEPTEMBER

AUGUST

OCTOBER

JANUARY

MARCH

FEBR

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Performance Reporting Cycle

Financial Planning Cycle

Corporate Reporting Cycle

Service Development Planning Cycle

Consultation Cycle

KEY

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Annual Review published

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How we will assure what we do

Performance Scorecard

Tamworth Borough Council balances its attention across its priorities.Summary performance of service activities and projects is indicated bythe status of business and service plan actions, indicators and identifiedrisks.

Performance Monitoring & Reporting Arrangements

The Performance Scorecard is monitored by:

u Individual officers and members assigned to or with a particularinterest in an action, indicator or risk,

u Corporate and Directorate Management Teams,

u Cabinet,

u Scrutiny Committees.

A link to our current and past performance is available on the council’swebsite:www.tamworth.gov.uk/council_and_democracy/performance.aspx

Contact UsTo provide feedback specifically on the form andcontent of this Corporate Plan, email [email protected].

For more information about Tamworth BoroughCouncil visit our website at www.tamworth.gov.uk orpick up a copy of our residents’ magazine, Talkback.

Alternative FormatsIf you require this document in an alternative formator language please contact us at:

Tamworth Borough CouncilMarmion HouseLichfield StreetTamworthB79 7BZ

Email – [email protected] – 01827 709 571

Corporate Plan 2012

Documents

Transcript of Corporate Plan 2012