Corporate Kung Fu - Paul Ormonde-james
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From Source to Solution –The ancient secrets of the Intelligence Continuum
From Source to Solution From Source to Solution ––The ancient secrets of the The ancient secrets of the Intelligence ContinuumIntelligence ContinuumBasic Course
Corporate Kung Fu for beginners
ByMaster Paul Ormonde-JamesThe Data Warehouse Institute
Copyright 2008 Paul Ormonde-James Slide 2
Congratulations……
You have been admitted to the Corporate Kung Fu School of enlightenment
Today you will learn
• Where you and your organisation may sit in the journey of BI enlightenment
•What you might discover as you progress your organisation to achieving full value add – SAGE
•Key learning's to assist you navigate the horrors of the journey >>>
Copyright 2008 Paul Ormonde-James Slide 3
Corporate Kung Fu…..
• The ancient ability to – Manipulate the “Hidden Force” to move
between information silos with stealth.
– Understand what is not said, but is important to know.
– Moving “thought” in a direction you desire.
– Seeing what others do not see
– Reaching the final destination with no money and in a split second
– Using your combat skills to crush the opposition, in the nicest possible way >>
Skills of the Corporate Kung Fu practitioner
Copyright 2008 Paul Ormonde-James Slide 4
Connect, Share, Learn
TheDataWarehouseInstitute
Intelligence & The Data Warehouse InstituteIntelligence & The Data Warehouse Institute
TDWI November 2008 Meeting
11th November 2008, 07:30 am
from renowned speaker and author John Lane-Smith.
“A Personality Approach to Team Dynamics”
There will be no Hype, no fluff and no Bias and is vendor free.
Sydney Mechanics School of Arts228 Pitt StSydney NSW 2000
http://www.tdwi.org
Copyright 2008 Paul Ormonde-James Slide 5
The
Inte
llige
nce
& D
ata
War
ehou
se In
stitu
teWho is the Data warehouse Institute???Who is the Data warehouse Institute???
• TDWI provides
– Education & training,
– Certification & news,
– and research for executives, senior business managers and information technology (IT) professionals worldwide.
• Educational institute for business intelligence and data warehousing.
– Founded in 1995
• Complete resource for professional development, including certification, well respected publications, and critical research.
• In Australia, bring BI professionals together to share knowledge and experience
To know the task is to know the solution…..
Grass hopper
To know the task To know the task is to know the solutionis to know the solution……....
Grass hopperGrass hopper
What are other temples doing?
Copyright 2008 Paul Ormonde-James Slide 7
TDWI Maturity Model
Scope
ExecutivePerception
Business Value
System
CostCentre
Mgmt Reports
Individual
InformExecutives
Spreadmarts
Department
EmpowerKnowledgeWorkers
Data Marts
Enterprise
Drive theBusiness
Enterprise DW
Inter Enterprise
Drive theMarket
BI ServicesStructure
Division
MonitorBusinessProcesses
DW’s
1.Prenatal 2.Infant 3.Child 4.Teenager 5.Adult 6.SageStage
ChasmGulf
Copyright 2008 Paul Ormonde-James Slide 8
TDWI Maturity Model – Cost value Continuum
Data Integration
Type ofSystem
Analytics
FinancialSystemPaper Report
CostCentre
ExecutiveSystemBriefing
Book
InformExecutives
AnalyticalSystem
Interactive Report
EmpowerWorkers
MonitoringSystem
DashboardApplications
MonitorProcesses
StrategicSystem
CascadingScorecards
Drive theBusiness
BusinessServiceEmbedded
Drive theMarket
Executive Perception
ROI
Cost
Value
Gulf
ChasmROI
1.Prenatal 2.Infant 3.Child 4.Teenager 5.Adult 6.SageStage
Spread mart Data Marts Data
Warehouses
EnterpriseDW
AnalyticalServices
Architecture MngmtReporting
Gulf
Copyright 2008 Paul Ormonde-James Slide 9
Degree of Data Integration…..
Spread mart Data Marts Data
Warehouses
EnterpriseDW
AnalyticalServices
Architecture
Scope
Funding
Team
MngmtReporting
System
IT
IT
IT
Individual
Individual
Analyst
Individual
Department
Dept. Budget
Department
BI Project Mg
Division
Div. Budget
BI Bus. Unit
BI Project Mgr
Enterprise
Business
BICC
BI Stewardship
Inter Enterprise
Self Funding
EDSCC
BI Unit ExecsGovernance
FlexibilityStandards
EnterpriseStandards
LocalControl
Think LocalResist Global
Negotiate &Consolidate
Plan GlobalAct Local
Data Integration
1.Prenatal 2.Infant 3.Child 4.Teenager 5.Adult 6.SageStage
Gulf Chasm
Wisdom is attained through enlightenment of the soul…Grass Hopper
How to achieve
Wisdom is attained through Wisdom is attained through enlightenment of the enlightenment of the soulsoul……Grass HopperGrass Hopper
How to achieveHow to achieve
Copyright 2008 Paul Ormonde-James Slide 11
Strategic Positioning - enlightenment #1
• He who knows where he must go, will arrive quickly and with fewer steps
• BI Success begins with a clear understanding of the reasons that BI is important to the business.
• Knowledge of both business drivers and BI program drivers defines the strategic and tactical positioning of a BI program.
• It can only work if senior management support the implementation, delivery and use of the program.
• A BI strategic Plan must be developed and communicated.
Copyright 2008 Paul Ormonde-James Slide 12
Strategy Execution - enlightenment #2
Consider the following:• 95% of a typical workforce does not understand its
organisation’s strategy
• 90% of organisations fail to execute their strategies successfully
• 86% of executive teams spend less than one hour discussing strategy
• 70% of organisations do not link middle management incentives to strategy
• 60% of organizations do not link strategy to budgeting. Is your organisation one of them? >
Without a process to execute strategy, you could become a statistic
Copyright 2008 Paul Ormonde-James Slide 13
Deliver Measured Results – Enlightenment #2
• The visible part of a BI program is reports and analysis
• Analytics succeed in organisations that use metrics effectively.
• When management acknowledge the BI/DW program as both a business process and an investment, it becomes an obvious target of applied metrics.
• Established measurable goals and define actionable metrics for the program. This component adds value across the organisation.
• The BI team will be built to provide advanced analytics to the organisation.
The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim
Copyright 2008 Paul Ormonde-James Slide 14
Business Initiatives - Enlightenment #3
• He who walks alone carries a heavy load
– Successful BI engages the business.
– It is a “business first, technology second” endeavour. Technology can support BI, but it can’t create BI.
– Find a “white Knight” or “master”
– Get them to sell your capability and delivery
Copyright 2008 Paul Ormonde-James Slide 15
Deliver User First Design – Enlightenment #4
• BI/DW products only deliver value when they are used by people conducting business activities.
• BI design is focused first for the user experience it drives. Successful BI starts with what the user will see and how they will interact with BI products.
• World class BI focuses particular attention to how BI solutions will fit seamlessly into day-to-day business activities.
• Define deliverables and agree with business sponsors. Add to BI plan. >>
Walk in the steps of your target, live in a day of your target, think like your target
Copyright 2008 Paul Ormonde-James Slide 16
Create New Value - enlightenment #5
• Keep your friends close, keep your enemies closer
– Be very aware of office politics
– Understand the players
– Observe the game
– Know the power players
– Be aware of the relationships both visible and hidden
– Listen, watch & learn before playing the game.
– BI strives to “Don’t just integrate data – enrich information.”
Copyright 2008 Paul Ormonde-James Slide 17
• BI success and effectiveness depends on people.
• From those who define and articulate business strategies to those who employ BI products in their day-to-day work, BI changes jobs.
• It creates new roles and responsibilities, demands new skills, and changes the way that work is done.
• Business professionals and seasoned IT people will both experience significant change.
• Personalities make a difference >>
Human Impacts - enlightenment #6
• Understand your opponent as you understand yourself
Copyright 2008 Paul Ormonde-James Slide 18
Information & Analytics – Enlightenment #7
• Information is more valuable than data. Data is only the raw material that is used to create information.
• Data Warehousing is part of the supply chain for business information. DW technology is “under the hood” stuff that is necessary to power business intelligence.
• The power of Business Intelligence is in Analytics and the power to unleash Insight & Foresight.
He who is armed with the right understanding can conquer all opposition
Copyright 2008 Paul Ormonde-James Slide 19
Initiate active data stewardship – enlightenment #8
• If data is the raw material from which we create information, then reliability of information directly depends on the quality of the data that is used to produce it.
• Good information depends on good data, and good data is a product of good data management, not of good fortune.
• One of the keys to BI success is business-managed data and information resources, implemented through active and ongoing data stewardship. >>>
In combat you must join with allies
Copyright 2008 Paul Ormonde-James Slide 20
Initiate Long Term Investment - enlightenment #9
• He who heralds greatness, shall be seen as great
•The BI program is long term and a journey.
•While quick-strike successes create political goodwill and heroes-for-a-day, a sustainable BI program is one that continuously provides meaningful information, useful analytics, and measurable impact.
•It allows the organisation to grow and grows with the organisation.
•Communicate the successes
•Meet with the business regularly
•Use formal and informal communications
•Create a call plan >>>
Copyright 2008 Paul Ormonde-James Slide 21
Reach out - enlightenment #10
• Look for opportunities that others see as problems
• Deliver value, quickly and in regular “slices” so action is seen – NO big bangs
• The BI touches every part of the business and reach as far as is practical. Be bold - Deliver, deliver. Deliver
• Each business process touched by BI is a potential opportunity to receive value, as is each person who uses the BI products. >>>
• Tread where angels fear, where tigers roar and bears rip you apart
It is now time for you to leave but final words of wisdom…..Grass hopper
Conclusions
It is now time for you to It is now time for you to leave but final words of leave but final words of wisdomwisdom……....Grass hopperGrass hopper
ConclusionsConclusions
Three
Important pieces of Information
Copyright 2008 Paul Ormonde-James Slide 23
Firstly, Golden rules of combat – Corporate Kung Fu…..
• Deflect the force– Do not block
• Know the opponents weakness– Hit were it hurts
• Find people of like spirit – spiritual synergy
• Be prepared for the unexpected
• Speak softly, but roar like the tiger
• All encounters are dangerous
• The word is mightier than the sword
• Respect all opponents
• Capitalise the opponents weakness, avoid the strength
• He who throws mud, loses ground
• Use the style needed to succeed, change styles >>>
Copyright 2008 Paul Ormonde-James Slide 24
Secondly, Faith – Your religion will see you through…..
• Be confident of the future direction, enable faster decision making with applied analytics and Business Intelligence
• Drive change through accurate and timely information & knowledge
• See what others do not see through modelling and predictive analysis
• Have your vision for the future, make it known across the organisation
• Do not let others apply their mediocrity to your future
• Make the time to take a strategic role! >
You are what you believe
Copyright 2008 Paul Ormonde-James Slide 25
And Finally, ….
• There are many techniques that can be used in combat
• Different techniques achieve different outcomes
• Persistence is critical, this is not for the faint hearted
• If all fails,
Copyright 2008 Paul Ormonde-James Slide 26
The ultimate wisdom of Corporate Kung Fu
He who fights then runs away
Lives to fight another day!
CongratulationsYou have passed
Stage 1 ofBusiness IntelligenceBlack Belt
CongratulationsYou have passed
Stage 1 ofBusiness IntelligenceBlack Belt
You have now reached enlightenment, for further insight contact
Paul [email protected]
WELLDONE
Copyright 2008 Paul Ormonde-James Slide 28
Paul Ormonde-James Biography
• Qualifications– Degree with honours Cybernetic Engineering (robotics &
artificial Intelligence) & Degree in computer Sciences– Master of Business Administration (Macquarie University)
specialising in Strategic Marketing & Finance– Post Grad. In Company Law
• Experience– Over 25 years in the field– Worked to develop and apply warehousing techniques to
organisations to unlock the hidden knowledge within company information.
– Has built a number of warehouse solutions and rectified problems with warehouses. The focus has been to enable analysts to analyse efficiently
– Currently president of the Australian chapter of The Data Warehouse Institute & Business Intelligence Institute
– Spent 10 years on the Board of the Society for Competitive Intelligence Australia
– Works with top organisations across the country & globally– Guest Lecturer at Universities on applied Intelligence and
business Intelligence– Presenter at Business Intelligence conferences across
Australia and around the World• Known for his direct, action oriented style that tells it the way it is and
delivers results.