Corporate Finance Properties and Tenders Committee - 31 July … · 2017-07-31 · Draft Digital...
6
ATTACHMENT A DRAFT DIGITAL STRATEGY – SUMMARY OF SUBMISSIONS ATTACHMENT A
Transcript of Corporate Finance Properties and Tenders Committee - 31 July … · 2017-07-31 · Draft Digital...
ATTACHMENT A
DRAFT DIGITAL STRATEGY – SUMMARY OF SUBMISSIONS
ATTACHMENT A
1
ATT
AC
HM
ENT
A:
Dra
ft D
igit
al S
trat
egy
– S
um
mar
y o
f Su
bm
issi
on
s
Org
anis
atio
n
Key
mat
ters
R
esp
on
se
Smal
l Bu
sin
ess
Co
mm
issi
on
er –
Off
ice
of
the
Smal
l Bu
sin
ess
Co
mm
issi
on
er (
OSB
C)
In
res
po
nse
to
pri
ori
ty 2
– c
reat
e p
eop
le-c
entr
ed d
igit
al p
rogr
ams
and
ser
vice
s:“W
ho
leh
eart
ed
ly a
gree
s” t
hat
peo
ple
an
d b
usi
nes
s-ce
ntr
e d
igit
al p
rogr
ams
and
serv
ices
pro
vid
e o
pp
ort
un
itie
s fo
r C
ou
nci
l to
bet
ter
mee
t th
e n
eed
of
thei
rco
mm
un
itie
s.
O
utl
ines
th
e w
ork
of
the
OSB
C in
par
tner
ship
wit
h S
ervi
ce N
SW o
n t
he
Easy
to
do
Bu
sin
ess
init
iati
ve t
o s
trea
mlin
e th
e w
ay b
usi
nes
ses
tran
sact
acr
oss
3 le
vels
of
gove
rnm
ent,
sav
ing
bu
sin
ess
ow
ner
s ti
me
and
mo
ney
. Th
is w
ork
incl
ud
esm
app
ing
cust
om
er jo
urn
eys
and
bu
ildin
g a
dig
ital
so
luti
on
aro
un
d b
usi
nes
scu
sto
mer
nee
ds
as w
ell a
s al
ign
ing
wit
h g
ove
rnm
ent
pro
cess
es.
O
SBC
an
d S
ervi
ce N
SW w
ou
ld w
elco
me
the
op
po
rtu
nit
y to
par
tner
wit
h t
he
Cit
y to
ext
end
th
e b
enef
its
of
the
Easy
to
do
Bu
sin
ess
dig
ital
so
luti
on
to
sm
all
bu
sin
esse
s in
th
e C
ity.
Th
is w
ou
ld a
lso
allo
w t
he
Cit
y to
red
esig
n b
usi
ne
sscu
sto
mer
inte
ract
ion
s n
ot
just
wit
h t
he
Cit
y b
ut
acro
ss g
ove
rnm
ent.
In
res
po
nse
to
pri
ori
ty 4
– s
up
po
rt b
usi
nes
s to
bu
ild s
kills
, kn
ow
led
ge a
nd
infr
astr
uct
ure
: su
pp
ort
ive
of
the
Cit
y’s
goal
to
wo
rk w
ith
SM
Es t
o r
aise
awar
enes
s o
f b
enef
its
of
dig
ital
te
chn
olo
gy a
nd
imp
rove
th
e sk
ills
of
thei
rem
plo
yee
s.
O
utl
ines
th
e ev
iden
ce b
ehin
d h
ow
mu
ch m
ore
pro
du
ctiv
e d
igit
ally
cap
able
SMEs
are
in r
elat
ion
to
rev
enu
e gr
ow
th, c
reat
ing
job
s, e
xpo
rtin
g, in
no
vati
on
and
hav
ing
a m
ore
div
ersi
fied
cu
sto
mer
bas
e.
O
SBC
ou
tlin
es t
he
NSW
Go
vern
men
t’s
com
mit
men
t to
th
is s
ame
amb
itio
nth
rou
gh it
s d
igit
al a
dvi
sory
ser
vice
fo
r sm
all b
usi
nes
ses
to s
up
po
rt t
hem
to
enga
ge in
th
e d
igit
al e
con
om
y an
d in
crea
se d
igit
al a
nd
on
line
tech
no
logy
ski
llsan
d k
no
wle
dge
. Th
e O
SBC
en
cou
rage
s th
e C
ity
to c
on
nec
t sm
all b
usi
nes
ses
toth
is a
dvi
sory
se
rvic
e.
O
SBC
ou
tlin
es r
esea
rch
th
ey a
re c
on
du
ctin
g in
rel
atio
n t
o c
yber
sec
uri
ty a
nd
risk
s fo
r sm
all b
usi
nes
ses.
Th
e d
ata
is c
urr
entl
y b
ein
g an
alys
ed a
nd
res
ou
rces
dev
elo
ped
fo
r sm
all b
usi
nes
s to
bet
ter
un
der
stan
d a
nd
man
age
cyb
er s
ecu
rity
N
ote
d
Th
is is
a g
reat
exa
mp
le o
f h
ow
th
is p
rio
rity
is b
ein
gim
ple
men
ted
an
d s
ho
wca
ses
wh
y p
artn
ersh
ips
are
crit
ical
ly im
po
rtan
t.
C
ity
off
icer
s h
ave
dis
cuss
ed t
his
wo
rk w
ith
OSB
C a
nd
will
keep
info
rmed
ab
ou
t p
rogr
ess
in o
rder
to
ass
ess
wh
eth
er t
his
mig
ht
be
inte
grat
ed w
ith
th
e C
ity’
s se
rvic
esin
fu
ture
.
N
ote
d
N
ote
d. I
nco
rpo
rate
d t
his
evi
den
ce f
rom
th
e D
elo
itte
Acc
ess
Eco
no
mic
s R
epo
rt C
on
nec
ted
Sm
all B
usi
nes
s2
016
into
th
e SM
Es s
ecti
on
of
dig
ital
str
ateg
y.
Th
e C
ity
will
co
nta
ct O
SBC
to
en
sure
th
is s
erv
ice
isp
rom
ote
d v
ia o
ur
com
mu
nic
atio
ns
net
wo
rks
wit
h S
MEs
.
N
ote
d. T
he
Cit
y lo
oks
fo
rwar
d t
o s
eein
g th
e re
sult
s o
fth
is s
tud
y an
d w
ill e
nsu
re a
ny
reso
urc
es d
evel
op
ed a
red
istr
ibu
ted
via
ou
r co
mm
un
icat
ion
s n
etw
ork
s w
ith
SM
Es.
2
ATT
AC
HM
ENT
A:
Dra
ft D
igit
al S
trat
egy
– S
um
mar
y o
f Su
bm
issi
on
s O
rgan
isat
ion
K
ey m
atte
rs
Re
spo
nse
risk
s. T
he
OSB
C e
nco
ura
ges
the
Cit
y to
wo
rk w
ith
th
em a
nd
th
e N
SW
Go
vern
men
t to
co
nn
ect
bu
sin
ess
bu
sin
esse
s w
ith
th
ese
reso
urc
es.
In r
esp
on
se t
o p
rio
rity
5 –
act
ivel
y p
arti
cip
ate
in t
he
dig
ital
urb
an r
en
ewal
of
Syd
ney
: su
pp
ort
s th
e C
ity
pla
n t
o im
ple
men
t an
op
en a
nd
acc
essi
ble
Wi-
Fi
net
wo
rk in
mo
re p
lace
s in
th
e ci
ty.
OSB
C a
ckn
ow
led
ges
the
stra
tegy
pro
vid
es a
str
on
g fr
amew
ork
fo
r d
igit
al
tran
sfo
rmat
ion
an
d w
elco
mes
th
e o
pp
ort
un
ity
to w
ork
wit
h t
he
Cit
y to
mak
e
the
chan
ges
nec
ess
ary
to k
eep
pac
e w
ith
th
e d
igit
ally
tra
nsf
orm
ing
wo
rld
.
Staf
f w
ill s
ho
rtly
be
calli
ng
for
Exp
ress
ion
s o
f In
tere
st f
or
the
pro
visi
on
of
free
pu
blic
Wi-
Fi in
th
e ci
ty.
No
ted
Sup
po
rt n
ote
d
Dat
a 6
1
Exp
ress
ed s
up
po
rt t
hat
th
e st
rate
gy is
on
th
e ri
ght
trac
k an
d b
elie
ves
the
sco
pe
to b
e go
od
in t
hat
it c
ove
rs d
igit
al in
clu
sio
n, i
s p
eop
le f
ocu
sed
an
d p
rom
ote
s th
e d
evel
op
men
t o
f an
inn
ova
tio
n e
cosy
stem
wo
rkin
g w
ith
par
tner
s an
d t
he
com
mu
nit
y.
Sugg
ests
nex
t st
eps
cou
ld in
clu
de
wo
rkin
g to
lift
Syd
ney
’s r
anki
ng
on
th
e G
lob
al
Inn
ova
tio
n E
cosy
stem
an
d a
ckn
ow
led
ges
this
re
qu
ires
a c
om
bin
ed e
ffo
rt b
y in
du
stry
wo
rkin
g w
ith
all
laye
rs o
f go
vern
men
t.
Qu
esti
on
s w
het
her
th
e p
rop
ose
d m
ain
stre
am t
he
imp
lem
enta
tio
n o
f th
e st
rate
gy t
o a
bro
ader
man
agem
ent
team
an
d w
ork
ing
gro
up
s w
ill c
reat
e th
e n
ece
ssar
y m
om
entu
m r
equ
ired
to
mak
e a
larg
er im
pac
t an
d p
roje
ct S
ydn
ey t
o
a le
ader
ship
po
siti
on
wit
hin
Au
stra
lia a
nd
inte
rnat
ion
ally
. Su
gges
t th
e n
eed
to
a
dig
ital
ch
amp
ion
is im
po
rtan
t as
th
ere
nee
ds
to b
e co
nce
ntr
ated
eff
ort
on
Sup
po
rt n
ote
d
The
Cit
y sh
ares
th
is a
mb
itio
n a
nd
is w
ork
ing
wit
h t
he
Stat
e G
ove
rnm
ent
un
der
its
stra
tegi
c p
artn
ersh
ip w
ith
th
e st
ate
to
imp
lem
ent
the
stat
e go
vern
men
t In
no
vati
on
St
rate
gy. A
par
ticu
lar
amb
itio
n o
f th
is p
artn
ersh
ips
it t
o
lift
the
ran
kin
g o
f Sy
dn
ey in
th
e C
om
pas
s G
lob
al S
tart
up
Ec
osy
stem
ind
ex.
No
ted
. Th
e C
ity
is h
as r
ece
ntl
y ap
po
inte
d a
Ch
ief,
Dat
a an
d In
form
atio
n a
nd
is c
urr
entl
y re
cru
itin
g a
Ch
ief,
Te
chn
olo
gy a
nd
Dig
ital
Ser
vice
s. B
oth
ro
les
hav
e ke
y re
spo
nsi
bili
ties
to
ch
amp
ion
an
d d
rive
th
e im
ple
men
tati
on
of
the
dig
ital
str
ateg
y. T
he
add
itio
n o
f se
nio
r d
igit
al le
ader
ship
has
bee
n n
ote
d in
en
ablin
g
3
ATT
AC
HM
ENT
A:
Dra
ft D
igit
al S
trat
egy
– S
um
mar
y o
f Su
bm
issi
on
s O
rgan
isat
ion
K
ey m
atte
rs
Re
spo
nse
bu
ildin
g an
d le
vera
gin
g w
ider
par
tner
ship
s as
th
e ke
y to
su
cces
s.
Po
ses
the
qu
esti
on
“ca
n S
ydn
ey d
evel
op
th
e w
orl
d’s
lead
ing
op
en d
ata
pla
tfo
rm t
o h
elp
mak
e S
ydn
ey a
bet
ter
city
as
wel
l as
enab
le a
th
rivi
ng
inn
ova
tio
n e
cosy
stem
.” S
ugg
ests
th
is is
po
ssib
le t
hro
ugh
har
nes
sin
g e
xist
ing
init
iati
ves,
co
mb
inin
g o
pen
dat
a in
itia
tive
s fo
r th
e A
ust
ralia
n G
ove
rnm
ent,
NSW
G
ove
rnm
ent
and
co
mb
ined
loca
l go
vern
men
ts a
cro
ss S
ydn
ey. T
his
wo
uld
in
clu
de
leve
ragi
ng
op
en d
ata
po
rtal
s, li
ve d
ata
rep
ort
ing
das
hb
oar
ds,
in
tera
ctiv
e m
aps,
hac
k ev
ent
and
inn
ova
tio
n c
hal
len
ges.
Mak
e th
e o
ffer
to
co
ntr
ibu
te h
elp
ing
the
Cit
y w
ith
nex
t st
ep
s, in
clu
din
g ac
cess
ing
cap
abili
ties
wit
hin
Dat
a61
.
acti
on
on
e. H
ow
ever
, th
e C
ity’
s am
bit
ion
is t
o e
mb
ed a
d
igit
al p
ract
ice
righ
t th
rou
gho
ut
the
org
anis
atio
n’s
o
per
atio
ns,
rat
her
th
an le
avin
g it
to
a s
ingl
e ch
amp
ion
.
No
ted
. Th
is is
an
inte
rest
ing
amb
itio
n f
or
Syd
ney
as
a w
ho
le a
nd
po
ses
an o
pp
ort
un
ity
for
the
Cit
y to
dev
elo
p
its
wo
rk o
n o
pen
dat
a in
par
tner
ship
wit
h o
ther
s. T
his
is
con
sist
ent
wit
h t
he
stra
tegy
’s p
rio
rity
six
to
inn
ova
te in
th
e in
form
atio
n m
arke
tpla
ce a
nd
en
ablin
g ac
tio
n t
wo
to
w
ork
in p
artn
ersh
ip. T
his
will
be
follo
wed
up
by
rele
van
t C
ity
staf
f as
ou
r w
ork
on
op
en d
ata
pro
gres
ses.
Off
er n
ote
d. C
on
tact
wit
h D
ata6
1 w
ill b
e m
ain
tain
ed a
s th
e C
ity’
s w
ork
in t
his
are
a p
rogr
esse
s.
Geo
ffre
y Sm
ith
-
Res
iden
t
Ou
tlin
es s
om
e p
rob
lem
s an
d f
rust
rati
on
s w
ith
usi
ng
the
Cit
y’s
on
line
bu
sin
ess
serv
ices
in r
elat
ion
to
ren
ewin
g a
par
kin
g p
erm
it.
Exp
ress
es t
he
view
th
at t
he
dig
ital
str
ateg
y n
eed
to
incl
ud
e h
ow
th
e C
ity
can
re
spo
nd
to
use
rs q
uic
kly
incl
ud
ing
rep
airi
ng
syst
em e
rro
rs q
uic
kly
and
u
nd
erst
and
ing
issu
es f
rom
a n
on
-Co
un
cil p
ersp
ecti
ve. H
e b
elie
ves
this
will
hel
p
pro
tect
th
e C
ity’
s re
pu
tati
on
an
d u
rges
th
e C
ity
to n
ot
rep
eat
the
auto
mat
ed
pra
ctic
es o
f th
e D
epar
tmen
t o
f C
om
mu
nit
y Se
rvic
es.
No
ted
(an
d a
ctio
ned
via
ou
r cu
sto
mer
ser
vice
en
qu
iry
pro
cess
)
No
ted
. A p
rio
rity
of
the
stra
tegy
is t
o c
reat
e p
eop
le-
cen
tred
dig
ital
se
rvic
es w
hic
h w
ill in
clu
de
revi
ewin
g w
hic
h p
roce
sses
may
nee
d t
o b
e im
pro
ved
in t
his
re
gard
. Th
is w
ill b
e a
key
focu
s o
f th
e C
hie
f, D
igit
al a
nd
Te
chn
olo
gy S
ervi
ces.
Syd
ney
Yo
ur
Say
Dig
ital
G
ues
t B
oo
k En
trie
s
2 c
on
trib
uti
on
s e
xpre
sse
d g
ener
al s
up
po
rt f
or
the
stra
tegy
1 c
on
trib
uti
on
req
ues
ted
th
at t
he
focu
s o
f in
vest
men
t b
e o
uts
ide
the
cen
tral
Sy
dn
ey a
rea.
Sup
po
rt n
ote
d
Wh
ile it
is n
ot
po
ssib
le f
or
the
Cit
y o
f Sy
dn
ey t
o d
irec
tly
inve
st o
uts
ide
of
the
LGA
, co
llab
ora
tio
n, s
cala
bili
ty,
shar
ed p
rob
lem
so
lvin
g an
d in
tero
per
abili
ty a
re a
ll ke
y fe
atu
res
of
the
succ
essf
ul i
mp
lem
enta
tio
n o
f in
itia
tive
s.
In e
nab
ling
acti
on
tw
o (
par
tner
ship
s), t
he
str
ate
gy n
ote
s
4
ATT
AC
HM
ENT
A:
Dra
ft D
igit
al S
trat
egy
– S
um
mar
y o
f Su
bm
issi
on
s O
rgan
isat
ion
K
ey m
atte
rs
Re
spo
nse
1 c
on
trib
uti
on
cal
led
fo
r C
ou
nci
l ses
sio
ns
to b
e st
ream
ed d
igit
ally
1 c
on
trib
uti
on
cal
led
fo
r ch
eap
er in
tern
et a
cce
ss a
t h
om
e to
allo
w m
ore
peo
ple
to
mo
ve t
o h
om
e au
tom
atio
n
2 c
on
trib
uti
on
s ca
lled
fo
r fr
ee W
i-Fi
in t
he
Cit
y
1 c
on
trib
uti
on
cal
led
fo
r th
e d
igit
isat
ion
of
par
kin
g p
roce
sses
in t
he
Cit
y (e
g ca
shle
ss p
arki
ng,
sca
nn
ing
of
licen
ce p
late
s)
1 c
on
trib
uti
on
exp
ress
ed c
on
cern
th
at t
he
adve
nt
of
smar
t ci
ty in
itia
tive
s is
a
“dir
ect
chal
len
ge t
o c
itiz
ens’
dem
ocr
acy”
an
d c
alle
d f
or
mo
re d
etai
l.
1 c
on
trib
uti
on
ack
no
wle
dge
d p
rio
rity
6 (
inn
ova
te e
thic
ally
in t
he
info
rmat
ion
m
arke
tpla
ce)
as t
ran
sfo
rmat
ive
and
th
e re
st a
s “i
ncr
emen
tal i
mp
rove
men
ts”.
that
th
e C
ity
will
act
ivel
y se
ek o
pp
ort
un
itie
s to
wo
rk w
ith
o
ther
s fo
r m
etro
po
litan
ou
tco
me
s.
No
ted
.
No
ted
, ho
wev
er t
he
Cit
y d
oes
no
t h
ave
resp
on
sib
ility
fo
r th
e p
rovi
sio
n o
r co
st o
f h
om
e in
tern
et s
erv
ices
This
is in
clu
ded
in t
he
stra
tegy
un
der
pri
ori
ty 5
– a
ctiv
ely
par
tici
pat
e in
th
e d
igit
al u
rban
re
new
al o
f Sy
dn
ey. S
taff
w
ill s
ho
rtly
be
calli
ng
for
Exp
ress
ion
s o
f In
tere
st f
or
the
pro
visi
on
of
free
pu
blic
Wi-
Fi in
th
e ci
ty.
No
ted
. Th
e st
rate
gy is
no
t id
enti
fyin
g sp
ecif
ic p
roje
cts
to
be
un
der
take
n. A
s a
pri
nci
ple
s b
ased
fra
mew
ork
, it
is
inte
nd
ed t
o g
uid
e o
ur
app
roac
h a
s w
e im
ple
men
t p
rio
rity
pro
ject
s o
ver
the
com
ing
year
s.
No
ted
. Th
is is
incl
ud
ed u
nd
er p
rio
rity
6 –
inn
ova
te
eth
ical
ly in
th
e in
no
vati
on
mar
ketp
lace
.
No
ted
. Th
e o
ther
pri
ori
ties
als
o h
ave
the
po
ten
tial
to
be
tran
sfo
rmat
ive.
As
a p
rin
cip
les-
bas
ed f
ram
ewo
rk, t
he
stra
tegy
can
be
app
lied
in s
mal
l in
crem
ents
or
larg
e st
ep-
chan
ges,
dep
end
ing
on
th
e p
arti
cula
r in
itia
tive
or
pro
ject
b
ein
g im
ple
men
ted
.
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