Accelerate loan approvals, mitigate credit risks, and

deliver more responsive customer service

Optimize Corporate Credit Approval Process

Corporate credit approval is a very complex process, which requires careful evaluation of the financial standing of the

prospective customer. Before extending any type of credit, banks and other lending institutions assess the potential

borrowers based on their financial performance, credit ratings and debt exposure. Further, commercial loans require

extensive supporting documentation which is routed through multiple decision points before approval.

When a business needs financing, a time-consuming and complicated credit approval process might translate into lost

business opportunities. Despite this fact, most lending institutions are still hampered by inefficient processes for

corporate credit approval, leading to inevitable delays and customer dissatisfaction.

Multiple, disparate and usually incompatible systems are involved in the corporate credit approval process, each

performing a specialized function. This leads to limited managerial visibility and control across the loan approval

process, high operational expenses, and processing delays. With multiple points of data entry and multiple databases,

data integrity can never be guaranteed and delays and errors become routine. To expedite the flow of loan applications

through various stages, lending organizations need an automated solution that enables automation and control over

the corporate credit approval process from deal structuring through booking.

Overview

Local Scanning of Documents

Figure 1: Corporate Credit Approval Process

Solution Features!

with third party applications such as Moody, T24 (CBS), Treasury system, fax server, mail server, etc.

! Automated workflow-based movement of paperless credit notes through multiple decision points with real-time exception handling; parallel distribution of credit proposals

! Internal risk scoring model and integration with external credit rating agencies/credit bureaus

! Electronic document capture and management enable digital storage and transmission of documents ensuring integrity of the document throughout the loan life cycle; Supports data capture for individual and corporate applicants, for commercial as well as SME loans

! Improved strategic and tactical decision‐making with an efficient reporting mechanism - financial statements upload,

physical performance capturing and analysis, financial ratios generation

! Centralized database enables updating of information in real time and distribution of operations over the Intranet/Internet; User-defined investigation types and fields

! A powerful rules engine enables robust validation checks throughout the loan origination process

! Powerful product management module

! Substantially minimized credit risk due to automation and standardization of the review and approval processes - online credit evaluation of applications, blacklist check, custom credit score, de-duplication, risk-based grading and pricing

! End-to-end process visibility allowing banks and lending institutions to drive their business according to KPIs and SLAs

! Comprehensive audit trail for all work-steps

A single unified desktop on top of the core applications for analysis and generation of proposal through integration

Newgen's corporate loan approval process automation solution enables banks to reduce loan origination cycle times,

while facilitating sound credit decisions and improved loan documentation. The solution enables streamlined

processing, ensuring responsiveness, timeliness and customization in turning around loan applications. A rules-based

systematic approach reduces risk by reinforcing credit policy, providing a comprehensive audit-trail of the approval

process, handling operating exceptions in real time, and ensuring completion of all documentation requirements.

Newgen's Solution

An integrated and comprehensive corporate credit approval solution helps lenders to mitigate risks, speed-up lending,

increase customer satisfaction, and improve process visibility and control, while enhancing profitability. Some of the key

factors necessitating automation of the corporate credit approval process include:

Key Business Drivers

Process Efficiencies

! Centralization of operations

! Streamlined processing of corporate loans

! Faster response times to credit requests

Risk & Compliance

! Credit risk mitigation

! Enhanced visibility and control over the process

! Adherence to standards

Growth & Profitability

! Enhanced revenues

! Reduced operational expenses

Enhanced Customer Experience

! Faster credit availability

! Service differentiation

Figure 2: Corporate Credit Application Screenshot

! Quick disbursement ensuring that assets begin accruing revenue quickly

! Transparent and risk-based pricing

! Consistent risk-assessment and decisioning process

! Proactive, analytical and predictive risk management

! Compliance with regulations for process security, transparency, and auditability

! Electronic archival of loan documents with extensive search capabilities for instant access

! Real-time process monitoring capabilities, controlling risks and preventing loan ;defaults

! Easy review/renewal process

Newgen's corporate credit approval product suite comprises:

TM! OmniFlow - Business Process Management Suite

TM! OmniDocs - Enterprise Content Management Suite

TM! OmniScan - Production and Distributed Scanning Suite

Solution Benefits

The client is a leading bank in the Middle East region, serving high net-worth individuals and successful business

corporations with innovative banking solutions. The bank has achieved progressive growth, which has been mainly due

to its continuing efforts to improve.

Challenges

The bank experienced challenges in handling the Corporate Credit Approval Process which involved processing of a

large number of voluminous data entry forms. Further, the bank observed that the current process involved movement

of documents through multiple decision points, resulting in high turnaround times (TAT).

Ÿ Processing large number of detailed data entry forms with redundant data in several fields

Ÿ Data was managed using Word and Excel file formats

Ÿ Multiple decision points led to high TAT

Ÿ Need to generate summarized report of the various processes for improved visibility and better decision making

by senior management

Ÿ No mechanism for tracking applications

Overview

Automation of corporate credit approval processfor a leading bank in EMEA

Newgen's Solution

Newgen provided the bank with a highly automated solution for corporate credit approval process based on its proven

enterprise BPM platform. The solution enabled streamlined processing of corporate credit applications allowing the bank

to better organize business processes, reduce administrative costs, and close more business faster.

Ÿ End-to-end automation of the corporate credit approval process for streamlined processing

Ÿ Streamlined data entry operations with elimination of redundant data fields

Ÿ Rule-based routing of work

Ÿ Dashboard for real-time process monitoring

Ÿ Efficient reporting mechanism

Ÿ Solution based on open standards and compatible with the existing infrastructure of the bank

Benefits

Newgen's solution for corporate credit approval process automation helped the bank to deliver enhanced customer

experience with faster turnaround times and better service options. Newgen helped the bank streamline loan approval

process, eliminating redundant and non-value-adding tasks. The key benefits accrued to the bank include:

Ÿ Loan process centralization

Ÿ On-demand access to information

Ÿ Efficient search functionality drastically reducing the query processing time

Ÿ Reduced TAT

Ÿ End-to-end process visibility and monitoring

Ÿ Improved operational performance

Ÿ Faster and improved decision-making with reports generated at various stages of the process

Business Process Management Suite

OmniFlow is a platform-independent, scalable Business Process Management

Suite (BPMS) that enables automation of organizational business processes.

OmniFlow is designed to ease the creation, deployment, modification and

management of Business Processes. Built using open technologies, it has

seamless integration abilities allowing it to be introduced into any IT

infrastructure.

™

OmniDocs is an Enterprise Content Management (ECM) Suite for creating,

capturing, managing, delivering and archiving large volumes of documents and

content. OmniDocs manages Scanned Document Images, Electronic

Documents and Emails as records. It also supports seamless integration with

other enterprise applications.

Enterprise Content Management Suite

™

OmniScan is a production scanning engine for document image capture. It

enables scanning of different type of documents in different properties

without human intervention using powerful scripts. The inbuilt export and

integration feature allows using it as a scanning workstation with any

Document Management and Workflow system.

Production and Distributed Scanning Suite

™OmniReports stores trillions of computer-generated output pages and

reports in a highly compressed form. It has a high-speed ingestion process

with simple interactive definitions, enables instant access to terabytes of

reports independent of business application, and is fully searchable at

field/row/page levels. OmniReports is ideal for sun-setting of business

applications as well as optimizing core system performance by purging

historical reports.

Enterprise Reports Management and Archival

™

Newgen's Omni Output Management System (O2MS) delivers smarter and

targeted communications for better customer experiences. It offers the

capability of leveraging prime paper space for customer-centric inline

advertisement and consolidation across multiple products. It enables secure

communication on improved templates with rich designs and graphical

representation of analytics across multiple distribution channels. In addition

easy archival & retrieval of correspondences for presentment, and efficient

customer request resolution are achieved using this enterprise application.

Customer Communication Management

™

Newgen's Invoice Processing System, with automatic data verification and

validation capability, is a solution for automatic data capture from semi-

structured invoice documents. It also supports seamless integration with SAP

and other ERP's.

Invoice Processing System

™

OmniExtract is the data capturing solution which extracts business-critical

information from image documents and forms. It can extract hand-printed/

handwritten characters, optical marks, barcode, machine-printed characters

and MICR fonts.

Forms Processing Engine

™

Governance, Risk & Compliance

Compliance Manager is an integrated solution for Governance, Risk and

Compliance that's geared to ensure compliance with standards, best practices

and guidelines of various regulatory acts.

™

Newgen's ChequeFlow is an image based Cheque Processing solution for

inward and outward clearing. Advanced and highly configurable sub-systems

for Automatic Signature Verification, FOREX Cheque Processing, PDC

Management, ECS/ACH mandates, add-ons for Cheque Deposit Machine/

Kiosks.

Image-Based Check Clearing & Payment

™

Newgen's cloud solutions, provides a process platform on cloud to the

customers. Developed using Newgen's enterprise class Enterprise Content

Management (ECM) & Business Process Management (BPM) suites it

leverages the company's deep domain expertise and industry best practices to

derive quick quantifiable business values to customers. The solutions are

available on both public and private cloud to create dynamically scalable and

highly reliable enterprise application.

NewgenCloud Solutions

Distributed Capture Solution

ZapIn is a highly secure application that helps a banking executive on-the-

move, to capture customer information and instantly initiate its processing at

the back-office. ZapIn is available both on Mobile phones and Tablets. The key

to the application is our advanced image processing that ensures high quality

images and minimal size making it viable to be transferred over a GPRS/3G/4G

networks.

Mobile Capture Application

Newgen’s Product Portfolio

About Newgen

• Leading Global Provider of Business Process Management (BPM), Enterprise Content Management (ECM) & Customer

Communication Management (CCM)

• 900 installations across 50 countries

• Solutions for Banking, Insurance, Healthcare, BPO/SSCs, Telecom and Government

• Credited with some of the world's largest implementations

• Innovative culture, consistent R&D investments, 35 patents

• Employee strength 1100+

• Certified for ISO 9001:2008, ISO 27001:2005 and CMMI Level3

SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT

India

A-6, Satsang Vihar Marg,

Qutab Institutional Area,

New Delhi - 110 067 INDIA

Tel: +91-11-4077 0100,

+91-11-2696 3571, 2696 4733

Fax: +91-11-2685 6936

Email: corpmktg@newgensoft.com

For Sales Query: +91 11 40773769

Newgen Software Technologies Ltd.

OFFICES

Europe, Middle East & Africas

Newgen Software Technologies Ltd.

Off No: 314, Building No: 3

P O Box. 500297,

Dubai Internet City, Dubai, UAE

Tel: +971 44541365

Fax: +971 44541364

Email: emea@newgensoft.com

For Sales Query: +44 (0) 2036 514805

+973-1-619-8002

Americas

Newgen Software Inc.

1364 Beverly Road, Suite 300

McLean, VA 22101

Tel: +1-703-749-2855

Tel: +1-703-439-0703

Email: usa@newgensoft.com

For Sales Query: +1 (202) 800 7783

Asia Pacific

Newgen Software Pte Ltd.

146 Robinson Road #03-00

Singapore 068909

Tel: +65 6221 8432

Fax: +65 6221 6923

Email: asiapac@newgensoft.com

For Sales Query: +65 3157 6189