Corporate Banking User Manual - equitasbank.com
Transcript of Corporate Banking User Manual - equitasbank.com
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 1
Corporate Banking User
Manual
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 2
Disclaimer
No part of this document may be reproduced, stored in a retrieval system, adopted or
transmitted in any form or by any means (electronic, mechanical, photocopying, recording,
scanning or otherwise), translated into any language or computer language, without the prior
written permission of Equitas Small Finance Bank Ltd.
Due care has been taken to make this document as accurate as possible. However, Equitas Small
Finance Bank takes no responsibilities for the contents hereof and shall not be responsible for
any loss or damage caused to the user by the direct or indirect use of this document.
Furthermore, Equitas Small Finance Bank reserves the right to modify or otherwise change in any
manner the content hereof, without obligation to notify any person of such revision or changes.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 3
Contents Introduction ............................................................................................................................................ 6
Purpose ............................................................................................................................................... 6
Audience ............................................................................................................................................. 6
Summary ............................................................................................................................................. 7
Features .............................................................................................................................................. 7
1. LOGIN ............................................................................................................................................ 10
2. HOME / DASHBOARD .................................................................................................................... 11
3. Account Summary ......................................................................................................................... 12
3.1 ACCOUNTS .............................................................................................................................. 12
3.1.1 Mini Statement ................................................................................................................ 13
3.1.3 Periodic Statement .......................................................................................................... 13
3.2 DEPOSITS ................................................................................................................................. 14
3.2.1 Create New Deposit ......................................................................................................... 15
3.2.2 View list of existing deposits ............................................................................................ 19
3.2.3 Redeem Deposit ............................................................................................................... 20
3.2.4 TDS Enquiry ...................................................................................................................... 24
3.2.4 TDS Exemption ................................................................................................................. 25
3.2.5 Update maturity Instructions ........................................................................................... 26
4. TERM LOANS ................................................................................................................................. 27
4,1 LIST OF TERM LOANS .............................................................................................................. 27
4.2 LOAN TRANSACTION DETAILS ................................................................................................. 27
4.3 LOAN STATEMENT ................................................................................................................... 27
5. OVERDRAFT / CASH CREDIT .......................................................................................................... 27
5.1 LIMIT DETAILS ......................................................................................................................... 27
6. TRANSFERS .................................................................................................................................... 27
6.1 ACCOUNT TRANSFERS ............................................................................................................. 28
6.1.1 OWN ACCOUNTS .............................................................................................................. 28
6.1.2 Within Bank ...................................................................................................................... 30
6.1.3 Other Bank (NEFT/RTGS/IMPS) ........................................................................................ 32
6.1.4 Transfers – P2U ................................................................................................................ 35
6.1.5 Transfers – P2M ............................................................................................................... 35
6.1.6 Transfers – P2P................................................................................................................. 35
6.1.7 Query MMID .................................................................................................................... 35
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6.1.8 Checker Process for Authorizing Transfers ...................................................................... 36
6.2 Multi Transfers ........................................................................................................................ 38
6.3 Add Payee ............................................................................................................................... 42
6.3.1 Add Payee – Within Bank ................................................................................................. 42
6.3.2 Add Payee – Other Banks ................................................................................................. 45
6.4 View Payee .............................................................................................................................. 49
6.5 Transfer History ....................................................................................................................... 55
6.5.1 Fund Transfer History....................................................................................................... 55
6.5.2 Multi Fund Transfer History ............................................................................................. 57
6.6 Transfer Timings: ..................................................................................................................... 58
7. Bill Payments ................................................................................................................................. 59
7.1 Add / View Biller ..................................................................................................................... 59
7.1.1 Add Biller .......................................................................................................................... 59
7.1.2 List Biller ........................................................................................................................... 60
7.1.3 View Pay Bills ................................................................................................................... 60
7.1.4 Pay Biller ........................................................................................................................... 61
7.2 Instant Biller Payment ............................................................................................................. 62
7.3 History ..................................................................................................................................... 63
8. GST Payments ............................................................................................................................... 63
8.1 GST Payments – Manual Transfer ........................................................................................... 63
8.2 GST Payments – Upload Challan ............................................................................................. 66
8.3 GST Payments – Checker Process ........................................................................................... 70
8.4 GST Reports ............................................................................................................................. 72
9. Recharges ...................................................................................................................................... 74
9.1 Mobile Recharge ..................................................................................................................... 74
9.2 DTH Recharge .......................................................................................................................... 76
9.3 Data Card Recharge................................................................................................................. 78
9.4 Recharge History ..................................................................................................................... 81
10. Bulk Upload ................................................................................................................................. 81
10.1 Bulk Upload – Download Format .......................................................................................... 81
10.2 Bulk Upload – Maker Process ............................................................................................... 82
10.3 Bulk Upload – Checker Process ............................................................................................. 85
10.4 Bulk Upload History .............................................................................................................. 87
10.5 Bulk Upload – CRITICAL POINTERS ........................................................................................ 88
11. Services ....................................................................................................................................... 89
11.1 Debit Card ............................................................................................................................. 89
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11.1.1 Reset Debit Card Pin ...................................................................................................... 90
11.1.2 Debit Card permanent Blocking ..................................................................................... 92
11.1.3 Temporary Block / Unblock CARD control ..................................................................... 93
11.1.4 Debit Card Limit Management ....................................................................................... 96
11.2 Cheque Book services ........................................................................................................... 97
11.2.1 Cheque stop Pay ............................................................................................................ 98
11.2.2 Cheque Book Request .................................................................................................. 100
11.2.3 Cheque Status .............................................................................................................. 104
11.2.4 Add Positive Pay ........................................................................................................... 104
11.2.5 View / Modify Positive Pay .......................................................................................... 106
11.3 Service Request List ............................................................................................................ 107
11.4 Door Step Services .............................................................................................................. 108
11.4.1 Cash Pickup Request .................................................................................................... 108
11.4.2 Cash Delivery Request.................................................................................................. 111
11.5 Limit Renewal / Enhancement request ............................................................................... 114
11.6 Stock Statement Upload ..................................................................................................... 114
11.7 Stock Insurance Upload ...................................................................................................... 115
11.8 Audited Financial Statement Upload .................................................................................. 115
11.9 Track Cheque Book / Debit Card Status .............................................................................. 115
12. Settings ...................................................................................................................................... 116
12.1 Password Reset ................................................................................................................... 116
12.2 Security Questions .............................................................................................................. 117
12.3 Secure Image Access ........................................................................................................... 118
12.4 Change CIF ........................................................................................................................... 119
12.5 Update Nick Name .............................................................................................................. 120
13. Favourites .................................................................................................................................. 121
14. Logout ....................................................................................................................................... 122
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 6
Introduction
PURPOSE
Corporate internet banking by Equitas Small Finance bank is an application for a corporate customer
to operate on their accounts in corporate banking digitally.
In the sections that follow, the user manual aims at providing the reader an insight into how they
can go about using the application and understand its salient features.
AUDIENCE
Users who have already registered for the corporate internet banking facility are the intended
audiences of this document.
The detailed steps for enabling corporate internet banking access as follows:
For User Signup Request, Corporate should fill & submit the below Documents to their Home Branch
User Sign Up Application Form – In Corporate Letterhead
Corporate Net banking Terms & Conditions (Corporate Letterhead Not Mandatory)
Certified Board Resolution (Pvt Ltd or Ltd Company) - In Corporate Letterhead
Certified Partnership Letter (Partnership Company) - In Corporate Letterhead
Request Letter from Proprietor mentioning “Maker” & “Checker” details (Proprietorship) - In
Corporate Letterhead
TASC(Trust/Association/ Society and Club) AOP/ Body of Individuals/ Cooperative Bank –
Resolution
Government clients holding Savings account with ESFB - Declaration for CIB Access for
Government Entities
Corporate to choose online delegation matrix and select between:
o Transactions Maker + Checker (or) o Maker + Checker + Releaser
Maker Role can be assigned to Authorised Signatory / Non Account
Holder
Checker Role can be assigned only to Authorised Signatory
Releaser Role can be assigned only to Authorised Signatory
Viewer Role can be assigned only to Authorised Signatory / Non Account
Holder
If it is a proprietorship A/c, Corporate to nominate proprietor as CHECKER and proprietor can
nominate any one of the employee as MAKER by providing Declaration in company letterhead
and KYC of the maker to Home Branch.
For Non Account Holder (only applicable for Maker / Viewer access roles), CRF Form and KYC of
customer to be obtained. UCIC will not be created for the customer and details of the customer
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to be captured in Account Based Operating Instructions as “<<Customer Name>> - Only Maker
Role Rights for Corporate Internet Banking”.
Mobile number and Email ID mentioned in Equitas Corporate Internet Banking User Signup
Request can differ from details registered with bank records.
For every additional CA opened under the same Corporate UCIC, CIB activation request has to be
raised separately.
Note: On successful registration of Corporate on Corporate Internet Banking Access, Login ID & password of CIB users would be send to Email ID’s of respective users i.e. Email ID mentioned in Equitas Corporate Internet Banking User Signup Request.
SUMMARY
Corporate internet banking portal is browser based and currently not provided as a standalone app
for mobile installation. Users are required to use browser to access.
Channel Browser
Desktop Mozilla, Chrome, IE
FEATURES
The following are the services/features covered as part of the corporate internet banking application
for corporate customers.
Features
Login Page
Detailed Dashboard with Quick Navigation, Relationship Overview & Account Summary
Maker / Checker / Releaser Concept on every transaction for Safe & Secured services
Accounts – Savings and Current Accounts, Summary, Statements & Periodic Statement Download.
Deposits Open Deposit
Redeem Deposit
Term Loans List of Term Loans
Loan Transaction Details
Loan Statement
Overdraft / Cash Credit
Transfer Instant activation of Newly
added Beneficiary for Funds
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Transfer without any Cooling
Period
Own Account with no limits
Within Equitas
NEFT
RTGS – 24X7
IMPS P2A
Transfer History
Query MMID
Multi Transfers
Add Payee
View Payee
Transfer History
Transfer Timings
Bulk Upload Bulk NEFT Upload
Bulk RTGS Upload
Bulk Intra Bank Upload (For
Salary Purpose)
Bulk Upload History
GST Payments Manual Transfer
Upload Challan
Reports
Cheque Services Cheque Book Requests
Stop Cheque Request
Cheque Status
Positive Pay Confirmation
Debit Card Services Reset PIN
Card Hot listing (Permanent
Block)
Temporary Card Block and
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Unblock control
Debit Card Limit Management
Door Step Services Cash Pickup Request
Cash Delivery Request
Recharges Mobile Recharge
DTH Recharge
Data Card Recharge
Recharge History
Bill Payments Add Biller
View Biller
Pay Bill
Instant Bill Payment
Payment History
Settings Password Reset
Security Questions
Secure Image Access
Favourites
Logout
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1. LOGIN
User can login to the application through the login page which would then display the Home page.
For logging into the application user would enter user ID and click on Next.
Enter password, select the secure access image, and click on login
On successful authentication, user will be directed to Home Page/Dashboard screen
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2. HOME / DASHBOARD
After successfully logging in, user will be directed to the home page of the application.
Following are the menu options available for the user and would be explained in detail in the further
sections
Dashboard
Account Summary
Term Loans
Overdraft / Cash Credit
Transfers
Bill Payments
GST Payments
Recharge
Bulk Upload
Services
Settings
Favourites
Logout
Maker Home Page
The logged in username, last login date and time would be displayed at the top left corner.
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Checker Home Page
The dashboard provides a complete overview of user’s profile.
Relationship Overview > Bar diagram representation of your Accounts held under the
corporate ID
Account Summary> Consolidated summary of your Accounts held under the corporate ID
Pending Tasks> Applicable for user with authorization rights. List of all the pending tasks for
authorization.
3. ACCOUNT SUMMARY
This menu provides user to view the Account details, Balance, Mini Statement, periodic statements
and download periodic statement in required formats for Accounts and Deposits.
3.1 ACCOUNTS
This screen displays list of accounts available/mapped under the customer id.
The Accounts can be searched with the search space provided. Search can be based on account
number or by type.
Filter is available to display only the accounts based on preference
All the accounts listed under the user are given with the following particulars
Account Number
Account type
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Account Opening date
Available Balance
3.1.1 MINI STATEMENT
Click on the account number from list to view the mini statement.
3.1.3 PERIODIC STATEMENT
To view/download the periodic /detailed statement of the account
Accounts Summary > Accounts > Account number > Periodic Statement
Select from date & to date or Select option as last 1 month, 2 months or 3 months
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Click View Statement to view the records
Transaction date
Reference Number
Description
Credit / Debit
Transaction Amount
Available Balance
Click excel icon to download in Excel
Click adobe pdf icon to download in PDF
3.2 DEPOSITS
In this menu, user can do the followings:
Create new deposit
View list of existing deposits
View existing deposit details
Redeem deposit
TDS Enquiry
TDS Exemption
Update maturity Instructions
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3.2.1 CREATE NEW DEPOSIT
Create New Deposit - Maker Process:
Account Summary -> Deposits -> Create New Deposit
Click on “Create New Deposit” in Deposits, create new deposit screen will be displayed.
Select the “From Account”
Select “Deposit Type” (Fixed Deposit & Recurring Deposit), deposit product
Enter “Amount”
Enter “Tenor in days/ Tenor in months”
Select the maturity instruction, renewal options if applicable
Click on “Create”
The Pop-up consolidates transaction information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Deposit creation initiation success details will be displayed
The request goes to the Authorization matrix and the deposit will be created once Checker is
authorized the transaction.
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Create New Deposit - Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks.
The Pop-up consolidates transaction information of the “Create Deposit” to be authorized.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject the
transaction.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Authorization successful message will be displayed with
transaction reference number and details.
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3.2.2 VIEW LIST OF EXISTING DEPOSITS
Account Summary -> Accounts
Click on the Deposit Number to view deposit details
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Click “Download Advice” to download the deposit advice copy.
3.2.3 REDEEM DEPOSIT
Redeem Deposit - Maker Process:
Click on “Redeem Deposit”
Select “Deposit Number”
Enter “Redeem Amount”
Select “Credit Account”
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Click “Redeem” button.
The Pop-up consolidates transaction information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Redeem deposit initiation success details are displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized the transaction.
Redeem Deposit - Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
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The Pop-up consolidates transaction information to be authorized.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Transfer Authorization successful message will be
displayed with transaction reference number and details.
3.2.4 TDS ENQUIRY
Using this facility user can do the TDS enquiry
Click on TDS enquiry tab in deposits.
All the processed TDS exemptions would be displayed.
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TDS Enquiry consists of following details
Branch Name
Interest earned
Total Tax Refunded
Interest Waived
3.2.4 TDS EXEMPTION
Using this facility user can process the TDS exemption
Click on TDS Exemption tab in deposits.
List of deposits would be displayed
Select the deposit account, upload the required document
Click on Submit. The TDS exemption request should be submitted to cbs for processing.
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Following are the Field details:
Account Number > select the row deposit account number (view only)
Date> Deposit date (view only)
Amount > Deposit amount (view only)
Upload Document > Click to upload a document
Submit > Click to submit
3.2.5 UPDATE MATURITY INSTRUCTIONS
Using this facility user can update maturity instructions for a deposit.
Click on update maturity instruction tab and select the deposit account to be updated.
Select the maturity instruction and renewal options.
Click on update.
Confirmation screen is launched for user to confirm the transaction
User confirms the transaction
OTP verification screen is launched. OTP is sent to user registered mobile number
User enters the OTP and clicks on submit.
Transaction is sent for authorization.
Authorization
Transaction is displayed in authorizer dashboard>pending tasks to take action
User clicks on the transaction ref no in pending tasks
Application displays the transaction, user verifies it.
Click on authorize to authorize the transaction.
OTP verification screen is launched.
User verifies the OTP and clicks on submit.
Transaction is sent to CBS for processing.
Authorizer> Click on Reject to reject the transaction
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4. TERM LOANS
In this menu, user can view the list of term loans, loan transaction details and Loan statement.
4,1 LIST OF TERM LOANS
Click “List of Term Loans” to view the loan account details.
4.2 LOAN TRANSACTION DETAILS
Click “Loan Transaction Details”
Select “Loan Account Number” from the drop down list.
Choose the from date and to date
Click “View Transaction Details” button to view the Transaction details.
4.3 LOAN STATEMENT
Click “Loan Statement”
Select Loan Account Number from the drop down list.
Select the Transaction period
Click “View Statement” button to view the Statement.
Click excel icon to download in Excel
Click adobe pdf icon to download in PDF
5. OVERDRAFT / CASH CREDIT
5.1 LIMIT DETAILS
6. TRANSFERS
In this menu, user can be able to do the followings:
Account Transfer
Multi Transfer
Add Payee
View payee
Transfer History
Transfer Timings
View Scheduled transaction status
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6.1 ACCOUNT TRANSFERS
User would be able to do the following under transfer menu:
Own Accounts
Within Bank
Other Bank (NEFT/RTGS/IMPS)
Transfers – P2U
Transfers – P2M
Transfers – P2P
Query MMID
6.1.1 OWN ACCOUNTS
Transfers -> Account Transfers -> Own Account
To transfer funds between the customer's own accounts (if have multiple accounts)
Select “From Account”
Select “To Account”
Enter the “Amount”
Enter “Description”
Click “Transfer” to proceed or Cancel to cancel the current operation
The Pop-up consolidates transaction information of the payment to be done.
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User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Transfer initiation success details are displayed
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorised the transaction.
Note: No transaction limits are applicable for Own Account Transfers.
6.1.2 WITHIN BANK
Transfers -> Account Transfers -> Within Bank
To transfer funds between the accounts within the Bank
Select “From Account”
Select “Payee Name”
Enter the “Amount” You wish to transfer
Enter “Description” for the transfer
Select “Execution Date” (In case Execution date is a future date, Priority a Unique Number
starting from 1 needs to be given for i)t.
Click on the Terms & Conditions Tick box
Click “Transfer” to proceed or Cancel to cancel the current operation
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The Pop-up consolidates transaction information of the payment to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Transfer initiation success details are displayed
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
Note: The transaction limits are applicable as configured
6.1.3 OTHER BANK (NEFT/RTGS/IMPS)
Transfers -> Account Transfers -> Other Bank (NEFT/RTGS/IMPS)
To transfer funds to other bank accounts.
Select “From Account”
Select the “Payee Name”
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Select “Transaction Type” from list down.
o NEFT / RTGS / IMPS
Enter the Amount You wish to transfer
Enter Description for the transfer
Click on the Terms & Conditions Tick box
Click “Transfer” to proceed or” Cancel” to cancel the current operation
The Pop-up consolidates transaction information of the payment to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Transfer initiation success details are displayed
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
Note: The transaction limits are applicable as configured.
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6.1.4 TRANSFERS – P2U
Coming Soon!!!
6.1.5 TRANSFERS – P2M
Coming Soon!!!
6.1.6 TRANSFERS – P2P
Coming Soon!!!
6.1.7 QUERY MMID
In this menu, user can find out the MMID associated with the account which can be used for P2M or
P2P transfers of IMPS
Transfers -> Account Transfers -> Query MMID
Select “Account Number”
MMID would be displayed
Click “Send Email”, if you need to share it with someone
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6.1.8 CHECKER PROCESS FOR AUTHORIZING TRANSFERS
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
The Pop-up consolidates transaction information of the payment to be authorized.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Transfer Authorization successful message will be
displayed with transaction reference number and details.
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6.2 MULTI TRANSFERS
In this menu, user can transfer funds to multiple accounts simultaneously.
Transfers -> Multi Transfer
Multi Transfer - Maker Process:
Select "From Account"
Select "Transaction Type"
o NEFT
o RTGS
o IMPS P2A
o Within Bank
Click "Include Payee" icon to include a row to select payee
Select the "Payee Name"
Enter the "Amount" You wish to transfer
Enter "Description" for the transfer
Click "Include Payee" icon to include another row to select payee
Click Delete icon to remove the row
Click "Transfer" to proceed or "Cancel" to cancel the current operation
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The Pop-up consolidates transaction information of the payment to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the
current operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Transfer initiation success details are displayed
The request goes to the Authorization matrix and the transfer will be completed once Checker is
authorized the transaction.
Multi Transfer - Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
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The Pop-up consolidates transaction information of the payment to be authorized.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Transfer Authorization successful message will be
displayed with transaction reference number and details.
6.3 ADD PAYEE
In this menu, user can do the followings:
Add Payee – Within Bank
Add Payee – Other Bank
6.3.1 ADD PAYEE – WITHIN BANK
Transfers -> Add Payee -> Within Bank
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To add payee within Bank
Enter “Payee Nick Name”
Enter “Payee Account Number”
Re-Enter “Payee Account Number”
Click “Add Payee” to proceed or "Cancel" to cancel the current operation
The Pop-up consolidates request information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, add payee – New Payee initiation success details will be
displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized.
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6.3.2 ADD PAYEE – OTHER BANKS
Transfers -> Add Payee -> Other Banks
To add other Banks payee.
Enter “Payee Name”
Enter “Payee Nick Name”
Select “Account Type”
Enter “Payee Account Number”
Re-Enter “Payee Account Number”
Enter “IFSC Code” Or You can Search for the correct IFSC by using the IFSC finder
Click “Add Payee” to proceed or "Cancel" to cancel the current operation
Check and click “Confirm” to proceed or "Cancel" to cancel the current operation
The Pop-up consolidates request information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, add payee – New Payee initiation success details will be
displayed
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 47
Checker Process for Authorizing Add Payee:
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
The Pop-up consolidates request information.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Authorization successful message will be displayed with
transaction reference number.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 49
6.4 VIEW PAYEE
In this menu, user can view the followings:
View Payee – Within Bank
User can view the within beneficiary details, delete beneficiary & initiate transfer.
View Payee – Other Bank
User can view the other banks beneficiary details, delete beneficiary & initiate transfer.
Transfers -> View Payee
Select “Within Bank” to view the within bank payee list
Select “Other Bank” to view the other banks payee list
User can use search space to search particular payee using account number / nick name.
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Delete Payee – Maker Process:
If user wants to delete Payee details, click on the delete icon to remove the beneficiary details from
list.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Delete payee initiation success details will be
displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized.
Delete Payee – Checker Process:
Login into Corporate Internet Banking Application by using checker credentials.
On Successful Login, home page will be displayed.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
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The Pop-up consolidates transaction information.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the request.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, Authorization successful message will be displayed with
transaction reference number.
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Quick Pay:
If user wants to initiate quick pay (Transfer), click on the fund transfer icon to initiate
transaction.
On Clicking “Fund Transfer Icon”, user will be directed to “Transfer Menu”.
User can follow the transfer process.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 55
6.5 TRANSFER HISTORY
In this menu, user can view the followings:
Fund Transfer History
Multi Fund Transfer History
6.5.1 FUND TRANSFER HISTORY
Transfers -> Transfer History -> Fund Transfer History
To view Fund Transfer History
Click “View” to see all records
Select “Status” and click “View” to view particular status of records
o Success
o Failure
o Rejected
o Pending for Authorization
Select a Particular Account alone to filter the results accordingly
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Copyright © 2021 Equitas Small Finance Bank. All rights reserved 57
6.5.2 MULTI FUND TRANSFER HISTORY
Transfers -> Transfer History -> Multi Fund Transfer
To view Multi Fund Transfer History
Click “View” to see all records
Select “Status” and click “View” to view particular status of records
o Success
o Failure
o Rejected
o Pending for Authorization
Select a Particular Account alone to filter the results accordingly
*BULK upload transfer option covered separately on this note.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 58
6.6 TRANSFER TIMINGS:
In this menu, user can view the Transfer Timings.
On clicking “Transfer Timings”, use will be redirected to the Equitas bank website page to view the
updated “Transfer timings”.
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7. BILL PAYMENTS
User would be able to do the following under bill payments menu
Add/View Billers
Instant Bill Payment
History
7.1 ADD / VIEW BILLER
User would be able to do the following under add/view biller menu
Add Billers
View Billers
Pay Bill
7.1.1 ADD BILLER
Bill Payments -> Add/View Biller -> Add Biller
To add a new biller
Select “Category”
Select “Biller”
Enter “Nick Name”
Click Confirm to proceed or Cancel to cancel the current operation
The request goes to the Authorization matrix and the transfer will be completed once the
final leg is completed.
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7.1.2 LIST BILLER
Bill Payments -> Add/View Biller ->List of Biller
Will display the list of billers
List of biller screen display the following details:
Biller ID
o Biller Nickname
o Biller Account ID
Click Add Biller to proceed to Add Biller section.
Click Pay Biller to proceed to View Pay Bills section.
7.1.3 VIEW PAY BILLS
Bill Payments -> Add/View Biller -> Pay Biller -> View Pay Bills
To view the pay bills
List of biller screen display the following details:
o Biller Name
o Biller Nickname
o Biller Due Date
o Biller Amount
Click Add Biller to proceed to Add Biller section.
Click Pay Now to proceed to Pay Biller section.
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7.1.4 PAY BILLER
Bill Payments -> Add/View Biller -> Pay Biller -> View Pay Bills -> Pay Now
To pay a biller
View the Nickname
View the Bill Date
View the Bill Due Date
View the Bill Amount (Can edit if needed)
Select the Account Number
Click Confirm to proceed or Cancel to cancel the current operation
The request goes to the Authorization matrix and the transfer will be completed once the
final leg is completed.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 62
7.2 INSTANT BILLER PAYMENT
Bill Payments -> Instant Bill Payment
To pay a biller instantly
Select the “Biller”
Enter the “Biller details”
Click “Get Bill” to fetch bill details or click cancel to cancel the current operation
View the Biller, Mobile Number, Bill Date, Bill Due Date
View the Bill Amount (Can edit if needed)
Select the Account Number
Click Pay Now to proceed or Cancel to cancel the current operation
The request goes to the Authorization matrix and the transfer will be completed once the
final leg is completed
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 63
7.3 HISTORY
Using this screen user can view the bill payment history
Bill Payments -> Payments History
Click History to see all records
Select From Date and To Date
Select Payment Type
o Instant Bill Payment
o Bill Payment
Or Select a Particular Account alone to filter the results accordingly
8. GST PAYMENTS
In this menu, user can transfer GST Payments in following ways.
Manual Transfer
Upload Challan
8.1 GST PAYMENTS – MANUAL TRANSFER
GST Payments -> Manual Transfer
Select “From Account”
“Account Type” & “IFSC Code” will be displayed by default
Select “Transaction Type”
o NEFT
o RTGS
Enter “CPIN Number”
Re-Enter “CPIN Number”
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Enter “Amount”
Enter “Mobile Number”
Enter “Email-ID”
Enter “Remarks”
Accept the Terms and Conditions and check the ‘I have read the above terms and conditions’
Click “Transfer” to proceed or "Cancel" to cancel the current operation
The Pop-up consolidates transaction information of the payment to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 65
Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, transfer initiation success details will be displayed.
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 66
8.2 GST PAYMENTS – UPLOAD CHALLAN
GST Payments -> Upload Challan
Select “From Account”
“Account Type” & “IFSC Code” will be displayed by default
Enter “Remarks”
Select “Transaction Type”
o NEFT
o RTGS
Accept the Terms and Conditions and check the ‘I have read the above terms and conditions’
Click “Click to add multiple files’ to upload multiple challans
Click Choose File. Select Challan PDF from your computer
Displays file name, Click Upload button
Enter “ Mobile Number” and “Email ID”
Click “Transfer” to initiate the transfer request or click “Cancel” to cancel the current
operation
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The Pop-up consolidates transaction information of the payment to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Transfer initiation success details are displayed
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 70
8.3 GST PAYMENTS – CHECKER PROCESS
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks.
The Pop-up consolidates transaction information of the payment to be authorized.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Transfer Authorization successful message will be
displayed with transaction reference number and details.
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8.4 GST REPORTS
In this menu, user can view & download the GST reports based on either a pre-defined month range
or a particular period.
Select “From Date” & “To Date” / “Transaction Period“
Select “Account Number”
Click “View Statement”
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Select “Download Type”
Click “Download”
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9. RECHARGES
In this menu, user can do the following recharges:
Mobile Recharge
DTH Recharge
Data Card Recharge
Recharge History
9.1 MOBILE RECHARGE
Select Recharges -> Mobile Recharge
Enter “Prepaid Mobile Number”
Select “Operator”
Select “Location”
Enter “Amount”
Select “Account Number”
Click “Browse Plan” to view the plans
Accept the “terms & conditions”
Click “Proceed to recharge” to proceed or "Cancel" to cancel the current operation
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 75
The Pop-up consolidates transaction information of the recharge to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, recharge initiation success details will be displayed.
The request goes to the Authorization matrix and the recharge will be completed once
Checker is authorized the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 76
9.2 DTH RECHARGE
Recharges -> DTH Recharge
Enter “Subscriber ID”
Select “Operator”
Select “Location”
Enter “Amount”
Select “Account Number”
Click “Browse Plan” to view the plans
Accept the “terms & conditions”
Click “Proceed to recharge” to proceed or "Cancel" to cancel the current operation
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The Pop-up consolidates transaction information of the recharge to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, recharge initiation success details will be displayed.
The request goes to the Authorization matrix and the recharge will be completed once
Checker is authorized the transaction.
9.3 DATA CARD RECHARGE
Recharges -> Data Card Recharge
Enter “Data card Number”
Select “Operator”
Select “Location”
Enter “Amount”
Select “Account Number”
Click “Browse Plan” to view the plans
Accept the “terms & conditions”
Click “Proceed to recharge” to proceed or "Cancel" to cancel the current operation
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The Pop-up consolidates transaction information of the recharge to be done.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, recharge initiation success details will be displayed.
The request goes to the Authorization matrix and the recharge will be completed once
Checker is authorized the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 81
9.4 RECHARGE HISTORY
In this section, user can see the recharge history.
Recharges -> Recharge History
Select “From date” and “To date”
Select “Recharge Type”
o Mobile Recharge
o DTH Recharge
o Data Card Recharge
Click “History” button to view the recharge history.
10. BULK UPLOAD
In this menu, user can initiate transfers in bulk.
Bulk Upload – Download Format
Bulk Upload – Maker Process
Bulk Upload – Checker Process
Bulk Upload History
Bulk Upload – Important notes
10.1 BULK UPLOAD – DOWNLOAD FORMAT
In this menu, user can download the Sample upload file in excel and file formats.
Select “Bulk Upload” option for New Bulk Upload
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Select “Transfer Type”
o NEFT
o RTGS
o Intra Bank (Within Equitas)
Select “format”
o Excel
o Text
Sample format file will be downloaded by selecting format.
10.2 BULK UPLOAD – MAKER PROCESS
Select “Bulk Upload” option for New Bulk Upload
Select “Transfer Type”
o NEFT
o RTGS
o Intra Bank (Within Equitas)
Select “From Account”
Click Browse and select the file or Drag and drop it
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 83
Once the File is uploaded successfully, Total amount and Number of records will be
automatically fetched and displayed in the screen.
Accept the terms & conditions
Click Upload to proceed or Cancel to cancel the current operation
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 84
The Pop-up shows the transaction details.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
On Clicking “Confirm”, OTP verification screen will be launched, OTP is sent to user
registered mobile number
Enter the OTP received which was sent to the registered mobile number in OTP field
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 85
Upon successful verification of OTP, bulk upload initiation success details will be displayed.
The request goes to the Authorization matrix and the transfer will be completed once
Checker is authorized the transaction.
10.3 BULK UPLOAD – CHECKER PROCESS
Login into Corporate Internet Banking Application by using checker credentials.
On Successful Login, home page will be displayed.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
The Pop-up shows the transaction details.
Checker can verify the details and click “Authorize” to proceed or "Reject" to reject the
current transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 86
On Clicking “Authorize”, OTP verification screen will be launched, OTP is sent to user
registered mobile number
Enter the OTP and click on submit.
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Upon successful verification of OTP, transfer confirmation details are displayed
Click CLOSE to return to home page
The User (Checker) can make note of the reference number for future references.
10.4 BULK UPLOAD HISTORY
Bulk Upload -> Bulk Upload History
To view the bulk upload history
Select a date range to filter the records or select a particular account alone
The result gives a summary of
o File Name
o Reference Number
o File Upload status
o No. of Records
o Amount
Click on Download icon to download the uploaded file.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 88
10.5 BULK UPLOAD – CRITICAL POINTERS
Ensure to download sample file given by us before you make your first bulk upload
transaction.
Allowable file formats are EXCEL (XLS/XLSX) and TEXT (TXT) files.
Once file uploaded successfully, Total amount and Number of records will automatically be
fetched.
In Bulk file, all rows and columns format type should be in “TEXT” format only.
Account number column is formatted as TEXT, You can enter account number starting with
zero ( Ex: 012345)
Amount column in NEFT bulk upload format can also include decimals.
NEFT columns should not carry any special characters except - :.
'SMS' or 'EML' will be valid values for creditResponseEmailId. Based on the values provided,
SMS or Email will be triggered.
Avoid using comma (,) in any of the columns in the template file (e.g., Amount, Address,
etc.,).
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 89
Recommended number of records in each file should not exceed 500 line items as this may
lead to performance issues
Once file is prepared & saved, user is advised not to reopen for changes before uploading.
Prior beneficiary registration is not required when initiating transfer/s to beneficiaries through Bulk upload
OTP triggered to the mobile number of Maker, Checker – Mobile number mentioned in Equitas Corporate Internet Banking User Signup Request. Maker to authenticate by entering OTP (received on registered number) post successful upload of excel. Likewise, Checker to authorize transaction by entering OTP (received on registered number)
Bulk transfers – IMPS is not available
File Naming Conditions:
The filename should be in NNNNNN_YYYYMMDD_NN format where
NNNNNN should be the corporate customer ID
YYYYMMDD should be today's date.
NN should be sequence number.
The extension of the file should be .xls,.xlsx,.txt
Ex: If the Corporate UCIC of a CA is 12345 , file name should be 12345_20191211_01 if you are
uploading a file today.
11. SERVICES
In this section, user can use following services:
Debit Card
Cheque Book
Service Request List
Request DD
Door Step Services
Limit Renewal / Enhancement request
Stock Statement Upload
Stock Insurance Upload
Audited Financial Statement Upload
Track Cheque Book / Debit Card Status
11.1 DEBIT CARD
In this section, user can do the following debit card services:
Reset Debit Card Pin
Debit Card Hotlist
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Block Debit Card
Debit Card Limit
11.1.1 RESET DEBIT CARD PIN
In this menu, user can reset the Debit Card PIN.
Services -> Debit Card -> Reset Debit Card PIN
Select the “From Account”
Select the “Debit Card Number”
Select the “Expiry Date (Month & Year)”
Enter the “CVV”
Click “Verify” to proceed or “Cancel” to cancel the current operation
If user remember his password, click on “Yes”
If user did not remember his password, click on “No”
Enter “New Pin”
Confirm “New Pin”
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Debit Card Reset PIN successful message will be
displayed
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 92
11.1.2 DEBIT CARD PERMANENT BLOCKING
In this menu, user can Hotlist the Debit Card.
Services -> Debit Card -> Debit Card Hotlist
Select the “From Account”
Select the “Debit Card Number”
Select the “Reason”
Enter the “Description / Remarks”
Click “Hotlist Card” to proceed or “Cancel” to cancel the current operation
Upon successful verification of OTP, Debit Card Hot-listed message will be displayed.
Note: Once the Debit Card is hot-listed, it can be unblocked.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 93
11.1.3 TEMPORARY BLOCK / UNBLOCK CARD CONTROL
In this menu, user can Block / Unblock the Debit Card.
Services -> Debit Card -> Block Debit Card
To Block Debit Card
Select “Service Type” as Block Card
Select “From Account”
Select “Debit Card”
Select “Reason”
Enter “Description / Remarks”
Click “Confirm” to proceed or “Cancel” to cancel the current operation
Enter the OTP received which was sent to the registered mobile number in OTP field
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 94
Upon successful verification of OTP, Debit Card Blocked Successfully message will be
displayed.
To UnBlock Debit Card
Select “Service Type” as UnBlock Card
Select “From Account”
Select “Debit Card”
Enter “Description / Remarks”
Click “Confirm” to proceed or “Cancel” to cancel the current operation
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Debit Card Blocked Successfully message will be
displayed.
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11.1.4 DEBIT CARD LIMIT MANAGEMENT
In this menu, user can manage Debit Card Limits.
Services -> Debit Card -> Debit Card Limit
Select the “Account Number”
Select the “Debit Card Number”
Select the ATM limit from Slider
Select the POS limit from Slider
Click Submit to proceed or Cancel to cancel the current operation
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 97
Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Debit Card Limit updated successfully message will be
displayed
Note: Debit Card Limit modification is permitted only once in a day.
11.2 CHEQUE BOOK SERVICES
In this section, user can do the following Cheque Book services:
Stop Cheque Pay
Cheque Book Request
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Cheque Status
Add Positive Pay
View / Edit Positive Pay
11.2.1 CHEQUE STOP PAY
Services -> Cheque Book -> Stop Cheque Pay
Select “From Account”
Select “Reason”
Enter “Start Cheque number”
Enter “End Cheque Number” (if only one, this field can be blank)
Click “Stop Payment of Cheque” to proceed or “cancel” to cancel the current operation
The Pop-up consolidates request information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
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Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Stop Cheque payment initiation success details will be
displayed.
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11.2.2 CHEQUE BOOK REQUEST
Services -> Cheque Book -> Cheque Book Request
Cheque Book Request – Maker Process:
Select “Account Number”
Select “Dispatch Flag”
Select “No. of Cheque Book”
Enter “No. of Cheque Leaves”
Click "Submit" to proceed or "Cancel" to cancel the current operation
The Pop-up consolidates request information.
User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current
operation.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 101
Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Cheque Book initiation success details will be displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 102
Cheque Book Request – Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks
The Pop-up consolidates request information.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 103
Enter the OTP received which was sent to the registered mobile number in OTP field
Upon successful verification of OTP, Authorization successful message will be displayed with
reference.
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11.2.3 CHEQUE STATUS
Services -> Cheque Book -> Cheque Status
Select “Account Number”
Enter “Cheque Number”
Click “Submit” to proceed or “Cancel” to cancel the current operation.
11.2.4 ADD POSITIVE PAY
In this menu, user can submit Cheque details for Positive Pay.
Services -> Cheque Book -> Add Positive Pay
Select “Equitas Account Number”
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Enter “Cheque Number”
Select “Cheque Date”
Enter “Cheque Amount”
Enter “Transaction Code”
Enter “Drawee Bank MICR Code”
Enter “Short Account Number”
Enter “Payee Name”
Enter “Payee Mobile Number”
Accept the Terms and Conditions and check the ‘I have read the above terms and conditions’
Click “Submit” to proceed or "Cancel" to cancel the current operation
Upon submission, confirmation will be displayed.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 106
11.2.5 VIEW / MODIFY POSITIVE PAY
In this menu, user can view / modify Positive Pay details.
To View Positive Pay details:
Services -> Cheque Book -> View / Modify Positive Pay
Select “Equitas Bank Account”
Click “Fetch positive Pay Data”
To Modify Positive Pay details:
Services -> Cheque Book -> View / Modify Positive Pay
Select “Equitas Bank Account”
Click “Fetch positive Pay Data”
Click “Edit”
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 107
User can edit wherever required to modify the positive pay details.
Accept the Terms and Conditions and check the ‘I have read the above terms and conditions’
Click “Submit” to proceed or "Cancel" to cancel the current operation
Upon submission, confirmation will be displayed.
11.3 SERVICE REQUEST LIST
Services -> Service Request list
To view he Service request initiated list
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 108
User can view the following in this section
SR Number (SR - Service Request)
Category
SR Sub Category
Service Type
Status
11.4 DOOR STEP SERVICES
In this menu, user can raise the followings service requests.
Cash Pickup Request
Cash Delivery Request
11.4.1 CASH PICKUP REQUEST
Services -> Door Step Services -> Cash Pickup Request
Cash Pickup Request – Maker Process:
Select “Account Number”
Enter “Transaction Amount”
Enter “Mobile Number”
Click on the Terms & Conditions
Click “Confirm” to proceed or” Cancel” to cancel the current operation
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 109
Cash pick up request initiation success details will be displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized.
Note: This Service is available only for the Doorstep banking registered customers.
Cash Pickup Request – Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 110
The Pop-up consolidates request information.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
Enter the OTP received which was sent to the registered mobile number in OTP field
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Upon successful verification of OTP, request submission successful message will be displayed
with SR Number.
11.4.2 CASH DELIVERY REQUEST
Services -> Door Step Services -> Cash Delivery Request
Cash Delivery Request – Maker Process:
Select “Account Number”
Enter “Transaction Amount”
Enter “Cheque Number”
Enter “Mobile Number”
Click on the Terms & Conditions
Click “Confirm” to proceed or” Cancel” to cancel the current operation
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 112
Cash Delivery request initiation success details will be displayed
The request goes to the Authorization matrix and the request will be completed once
Checker is authorized.
Note: This Service is available only for the Doorstep banking registered customers.
Cash Delivery Request – Checker Process (Authorization):
Login into Corporate Internet Banking Application by using checker credentials.
After Successful Login, user (checker) will be directed to the home page of the application.
Click “Fetch Pending Task” to view pending tasks.
Click on the transaction ref no in pending tasks.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 113
The Pop-up consolidates request information.
User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject
the transaction.
Enter the OTP received which was sent to the registered mobile number in OTP field
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 114
Upon successful verification of OTP, request submission successful message will be displayed
with SR Number.
11.5 LIMIT RENEWAL / ENHANCEMENT REQUEST
In this menu, user can enhance limit renewal date and limit amount.
11.6 STOCK STATEMENT UPLOAD
In this menu, user can upload the Stock Statement.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 115
11.7 STOCK INSURANCE UPLOAD
In this menu, user can upload the Stock Insurance.
11.8 AUDITED FINANCIAL STATEMENT UPLOAD
In this menu, user can upload the Audited Financial Statement.
11.9 TRACK CHEQUE BOOK / DEBIT CARD STATUS
In this menu, user can track Cheque book / debit card status.
Services -> Track Cheque Book / Debit Card Status
Select “Account Number”
Select “Request Type”
Debit Card
Cheque Book
Both
Click “Submit” to proceed or “Cancel” to cancel the current operation.
Note: Shipments can be tracked for period of last 90 days from current date.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 116
12. SETTINGS
In this menu, user can do the followings:
Password Reset
Security Questions
Secure Image Access
Change CIF
Update Nick Name
12.1 PASSWORD RESET
In this menu, user can reset login password.
Settings -> Password Reset
Enter “Old Password”
Enter “New Password”
Enter “Confirm New Password”
Click “Submit” to proceed or “Cancel” to cancel the current operation.
User would get the confirmation message on the screen.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 117
12.2 SECURITY QUESTIONS
In this menu, user can change his security questions used when he forgets his password and tries to
reset his password without logging in.
Security Questions
Select “Security Question1”
Enter “Your Answer1”
Select “Security Question2”
Enter “Your Answer2”
Select “Security Question3”
Enter “Your Answer3”
Click “Submit” to proceed or “Cancel” to cancel the current operation.
Copyright © 2021 Equitas Small Finance Bank. All rights reserved 118
User would get the confirmation message on the screen.
12.3 SECURE IMAGE ACCESS
In this menu, user can change his secure access mage which would be displayed in the logging
screen for confirmation and user has to select /confirm it so that he does not enter his details in a
wrong browser.
Settings -> Secure Image Access
Password Details
Select the required image.
Click “Submit”.
Image would be updated successfully.
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12.4 CHANGE CIF
In this menu, user can change his corporate ID.
Settings -> Change CIF
Select the “CIF” from the list
Click “Submit”
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User would get the confirmation message on the screen.
12.5 UPDATE NICK NAME
In this menu, user can update his nick name.
Settings -> Update Nick Name
Enter “Nick Name”
Click “Update” to proceed or “Cancel” to cancel the current operation.
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User would get the confirmation message on the screen.
13. FAVOURITES
In this menu, when user doing a transaction can mark as favourite. This section displays the list of
favourites and can re-initiate the transaction
This section displays the followings:
Nick Name o Transaction type
Click Delete icon to delete the transaction from favourite
Click on the Nickname to re-initiate the transaction
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14. LOGOUT
If user wants to logout from the application, please click “Logout”
Click on “Yes” in popup to logout.
Click on “No” to go back to Home Page