Corona Virus & Insurance Trends ሰላምታ

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willistowerswatson.com 2 willistowerswatson.com Managing Risk & Opportunity Corona Virus & Insurance Trends Aviation Africa 2020 Addis Ababa, 4-5 th March 2020 © 2019 Willis Towers Watson. All rights reserved. Simon Knechtli | Executive Director Willis Towers Watson | Aerospace ሰላምታ

Transcript of Corona Virus & Insurance Trends ሰላምታ

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Managing Risk & OpportunityCorona Virus & Insurance Trends

Aviation Africa 2020Addis Ababa, 4-5th March 2020

© 2019 Willis Towers Watson. All rights reserved.

Simon Knechtli | Executive Director

Willis Towers Watson | Aerospace

ሰላምታ

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Growing in an Era of Expected Challenges & ComplexityFuture of the Airline Industry 2035 (IATA)

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• Alternative Fuels & Energy Sources• Alternative Modes of Rapid Transit• New Aircraft Designs• Modes of Consumption• Geospatial Technology

• Global Population Growth (Africa/Asia)• Middle Class Growth (China/Asia)

• Geopolitical (in)stability• Terrorism• Anti-Competitive Decisions• Resource Nationalism• Strength & Volatility of Global Economy• Air Industry Supply Chain Integration

• Price of Oil• Personal Carbon Quotas• International Regulation of

Emissions/Pollution

• Internet of Things• Cybersecurity• Tensions between Data Privacy

& Surveillance

• Extreme Weather Events• Human-Controlled Weather• Rising Seal Levels/Reclaimed Land

• Infectious Disease & Pandemics

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Non Aircraft Damage EventsSignificant Disruption & Cost

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Worst freezing weather since 2010 costs UK economy £1bn a day.

Volcanic ash-cloud costs an airline US$80m+

Airlines facing fuel rationing from oil depot fire.Extra stops on long-haul flights

Monsoon Floods cost Airline US$100m

Sources:AtwonlineTelegraphIATAThe Lancet

US$2.50bnAirline revenue lost due to 2015 terrorism events in Europe

Covid-19

20% of an African Airline’s Revenue

Summer Strikes & HK Disruption

Cancellations, Reputation Damage

Cost to an EU Airline €155m

Airlines Budgeting for Shocks?Public keen to travel when risk diminishes?

SARS cost one airline $340m

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COVID-19

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Impact on Aviation Industry

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IATA has warned that collective airline losses attributable to the global COVID-19 outbreak are likely to reach:

US$30 billion

If realised airlines would lose more than

x4as much revenue as they did during

2003 SARs epidemic$

$2003 SARs

COVID-19

World Wide:

-8.2%Revised contraction for

2020

4.8%Regional projected growth

2020

13%Year on Year fall in PAX

numbers

$30bnFall in revenues

$12.8bnChina’s Domestic Market

Asia Pacific Airlines:African Airlines:

$40mDecrease in Revenue

“Slashed passenger demand by

20%”

“A big shock”

Europe:

“Flybe: Coronavirus pushes airline to brink

of collapse”

“BA slashed more than 400 flights between

March 16 and March 28”

“Ryanair is reducing frequencies on some routes by up to 25%”

* Reuters, 04/03/2020 * FT, “Corona virus pushes aviation sector into ‘crisis zone’ 04/03/2020

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COVID-19Insurance

§ The ultimate cost - in lives and dollars - remains unclear§ Risk & Insurance Managers may well be asked for their business continuity and indemnity

strategies to now perform?

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§ Basic insurance policies offering adequate cover?

Covered?

§ Vehicles used to transfer the risk of the inevitable loss of revenue?

Loss of Revenue?

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§ Protects airlines against claims for bodily injury or property damage caused by an ‘occurrence’

Liability

Standard Hull & Liability policies are not designed to respond to financial losses.

For those, the aviation sector traditionally has turned to alternative markets.

COVID-19Insurance

§ The ultimate cost - in lives and dollars - remains unclear§ Risk & Insurance Managers may well be asked for their business continuity and indemnity

strategies to now perform?

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§ Responds to physical damage to the aircraft, spares & equipment

Hull

Standard Hull & Liability Policy

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COVID-19Insurance

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§ International airline liability is predominantly regulated by the Montreal Convention 1999

Set standards for the required response to epidemics, which cover best practices such as:§ screening of passengers, § tracking customers who may have been exposed to any virus, § and minimum requirements for crew resources and training, etc.

§ When followed, an airline only would be liable to passengers and 3rd parties if the sickness were proven to be the result of an accident that happened onboard the aircraft or during embarking or disembarking.

§ There must be an external event that causes the person to contract the sickness, such as a failure to screen passengers when boarding

However:

§ It would be very difficult for a passenger to prove airline cause

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COVID-19Could a policy holder make a claim against an airline?

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‘AVN60A’ – personal injury extension

§ Standard aviation liability contracts

§ A policy holder has liability cover for passenger claims made against them for claims of non-physical ‘injury’ stemming from:

§ the quarantine or detention of passengers

§ having been denied boarding.

§ Standard airline hull and liability cover is not designed to offer airlines protection for non-damage business interruption from global health

threats such as COVID-19

§ having been denied boarding.

§ This could come into play if an over-zealous employee at the gate refused boarding or detained someone purely based on their ethnicity, rather than in line with the mandated protocols for passenger screening.

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Insurance CommunityNews & Opinion

© 2019 Willis Towers Watson. All rights reserved. 9Source: Insurance Insider | 4 March 2020

Standard Life & Health Insurance§ Infectious diseases are typically covered§ 3,200 Covid-19 deaths to date

- hundreds of thousands killed by Swine Flu in 2009§ Insurers will be bracing for losses

CFO, Swiss Re, 20 Feb 2020“Believes the coronavirus would not have a material impact on either Swiss Re or the wider property/casualty or life and health insurance industries.That could change but [the outbreak] needs to be put in perspective - observing that 290,000-650,000 people are killed by severe influenza each year.A more immediate concern is the effect on insurers’ investment portfolios, with stock market volatility.“We are taking a strong look at how we continue to invest our own money to make sure we are not caught off guard.”

Traditional Business’ Insurance § Infectious diseases are generally excluded§ Non-life insurance industry will side-step most of the

financial impact rippling through the global economy

Munich Re, 28 Feb 2020February 28, Munich Re revealed it writes around €500m ($555.7m) of reinsurance for event cancellation policies that include pandemics coverage.

04 March 2020Analysts predict the coronavirus outbreak is likely to trigger payouts of $132.50 million from the World Bank’s pandemic catastrophe bonds.

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COVID-19Can you purchase indemnity for loss of revenue due to a pandemic?

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§ Relatively mature - specialist market - dedicated epidemic/pandemic solution

§ Predominantly targeted at the hospitality sector, this parametric solution offers cover for non-damage-related revenue

losses once pre-set triggers have been met

- Pre COVID-19, no airlines had ever bought this solution

- Since the outbreak, it is not being offered for Covid-19

- Challenge is buying sufficient limit

§ Parametric Solution option – contracts that feature a pre-agreed list of primary triggers, such as:

- Natural perils

- Terrorism

- Pandemics, etc.

§ When the trigger occurs, these respond based on a pre-agreed index, which, for airlines, could be a

drop in passenger numbers, for example

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Historical Future

Parametric Insurance PrinciplesDemonstrate Pax Cost - Significant Data Exchange - Tailored - Always based on Indemnity

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Upper Threshold

Lower Threshold

Event

Index

Index & triggersMeasure Pay-out

Limit LevelPassenger Numbers

0%

75%

100%

Projected Passenger numbers Actual Passenger numbers

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Parametric InsuranceBusiness Interruption Events - In Future

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Recent BI Events

Earthquakes

Volcano

Cyber

Pandemic

§ Airlines’ low interest in transferring non-traditional risks

§ For airlines, the challenge is always to design underlying indices and triggers that

address the primary risk-transfer needs of a specific carrier’s often complex global

business

§ Finding that formula takes time, a commitment to collaboration between the airline

and its insurers

§ Shift of focus to a broader strategy of enterprise-risk management

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Inter-related Risks Require an Integrated ResponseUnderstand Potential Impact | Mitigate | Seize Opportunity

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Covid-19 through 6 lenses

People Risk (employees and families)

§ Health, safety and security issues

§ Loss of labour, absenteeism, reduced technical/management capacity & stranded employees

Investment and Return§ Exposure across multiple geographies means

diverse geopolitical drivers of risk

§ Business closure

§ Loss of consumer confidence

§ Supply chain shortages

§ Diversity of risk critically considered and appropriate risk management tools deployed

Business resilience and Value chain§ Importance of implemented business continuity practices

§ Understanding and mapping supply chain dynamics

§ Alternate supply chain agreements in place

Climate and Environmental§ Quantify environmental events and physical asset risks to

property and people

§ Tracking animal-person-person spread

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Corporate Vigilance & PreparednessConcurrently emerging risks

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Reputation Risk§ Impacts on brand and reputation can affect a company’s ability to attract customers, recruit talent or even to gain

an operating license in a country§ Trust and the duty-of-care to customers § The tourism and hospitality have broad exposure§ Trust between nations, industry and consumers as citizens are repatriated and quarantined

Cyber Risk§ Ever-present geopolitically driven cyber risk§ Malicious actors have taken advantage of anxiety around Covid-19 to spread malware files in spoof documents§ Phishing attacks - fear of infection§ Hackers are always on the lookout for vulnerabilities to exploit

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Understanding ‘Shock’ Risk and Cost Risk Appetite & Strategy for Risk Transfer

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§ Multi-line insurance partners

§ Capital market support

§ Provide execution strategy- Limited Pandemic capacity - Coinsurance | IntelCap- Appetite: non-pandemic

risks

Business Interruption

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§ Understanding any regulatory requirements

§ Duty of Care to employees

§ Business continuity planning- Impact of absenteeism- Manager resource

Regulatory &

Duty of Care

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§ Establishing your Risk Appetite

§ Identifying the most effective and cost efficient risk transfer

§ Can you sufficiently transfer the entire cost of risk

Risk Transfer 3

§ Understanding your risk exposures

§ Costing risk events

§ Highlighted and reviewed on your Risk Register

Risk Assessment1

2 1 11 5

1

-2

0

2

4

6

-4 1 6

Like

lihoo

d

Impact

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2019-20 Airline Market Trends

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Margin After Estimated CostsOps costs $300m – Illustration30% of 2017 premium income

+ $708 + $716Underwriting Result

Loss Ratio

The airline insurance market is driving changeOver a ten-year period, insurers reduced premium to a level that only covers attrition and hull claims.

© 2020 Willis Towers Watson. All rights reserved. 17

1,9602,100 2,050

1,8251,600 1,650

1,3001,100 1,100

1,325

1,725

0

500

1,000

1,500

2,000

2,500

Written Premium (in US$ Millions)

2,263 2,123

1,3421,109

1,774 1,848 1,7421,596

1,191

1,615

2,000

1,9602,100 2,050

1,8251,600 1,650

1,3001,100 1,100

1,325

1,725

0

500

1,000

1,500

2,000

2,500

Total Claims (in US$ Millions)

Written Premium (in US$ Millions)

Underwriting Profit

Underwriting Loss

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

115%101%

65% 61%

111% 112%134% 145%

108%122% 116%

- $303 - $23 - $174 - $198 - $442 - $496 - $91 - $290 - $275

-24%-13%

25% 30%

-23% -23%-36% -42%

-26% -31% -25%-60%-40%-20%

0%20%40%

Underwriting Result10 Years

Cumulative Underwriting Profit

USD1,424 Mln

Cumulative Underwriting Loss

USD2,292 Mln

Cumulative ResultNETT LOSSUSD868 Mln

Source: Willis Towers Watson

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2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

750

800

850

900

950

1,000

1,050

1,100

1,150

1,200

AFV in US$ (Billions)

3,000

3,500

4,000

4,250

3,750

3,250

Passengers (Millions)

Net Premium US$(Billions)

2.00

1.50

1.00

1.75

1.25

Global Airline PerformancePremium/Rate & Exposures

Rates (Cost per Unit)

����

����

����

Exposures

Premium

Significant Reduction in Insurance CostsIndustry Growth Absorbed at No CostExtra Coverage Added at No Cost

Global Airline Industry

Source: Willis Towers Watson

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CapacityTheoretical

Exiting

Consolidation

New

UW Restrictions

Working Capacity

Evolution of the Airline Market’s Insurers Radically reduced capacity through M&A and market exits

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Lines

lips

(2014-2018)

(2010-2018)

(2006-2018)

15%

10%

5%

0%

(2014-2018)

Convex

Helveti

aAIG

Starr

XL Catl

inAllia

nz

Chubb

GAUMLR

A

Munich

Re

Swiss R

e

USAIG ARPAXA

Elseco GIC

MS AmlinTalb

ot

Interh

anno

ver

ACR

Farada

y

StarSton

e

Beazle

y

Partne

r Re

Aspen Brit

Chauc

er

Hiscox

Sirius

Sompo

Travele

rsApo

lloAtriu

m IRB

MAPFRE

New In

dia NOAPIC

C

Pritcha

rd

TM Kiln

Antares

ADNIC

Genera

li

Libert

y Mutu

al

Nation

al (N

IG)

Korean

Re

Cathed

ral

FAIR Av

Aviabe

lAXIS Misr

Oman

Tokio

Marine

Fidelis

-15%

-5%-4%

-2.5% -2% -1.5%-3% -3% -3%

MergerMerger

Merger Merger

Berkley

Exited Aviation Insurance

+10%

+5%+3%

188% to 242%

-15%

-5%

-2.5%

+10%+15%+18%

-5%

-5%

-4%

-1%

130% to 140%

-20%-24%-27%-30%-33%-35.5%

-15%-10%-14%

-7.5%-15%-17.5%-22.5%-24.5%

-2%

-37.5%-39.5%-41%

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Poor 2019 Aviation Market Performance2019 & Factors Influencing 2020

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Factors Influencing Rise in Risk Pricing§ Insurers withdrawing from aviation risk classes

§ Reduction in capacity & competition

§ Underwriting discipline on risk quality evaluation and technical pricing

§ Frequency of major hull claims & hull war risk events

§ Aircraft repair & liability award inflation

§ Airline catastrophe claims

- JT610 & ET302 & related Boeing claims§ Manufacturer grounding & liability claims

- Boeing (B737Max), R-R, P&W Engines, Airbus helicopter

grounding

§ Increased cost of treaty reinsurance protection

Plus ET DHC8, Ethiopia

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Simon Knechtli Executive DirectorAerospace, UK

M +44 7771 892 [email protected]

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