Corcoran Michael - CV - Short

39 Spy Glass LaneWhitbyPorirua

Phone +64-4-234-1703Mobile 027-275-8091E-mail [email protected]

Michael CorcoranSummary Skilled and multi-talented Business Systems Analyst with over 28 years’

experience in the Wellington IT market. Adept at quickly and clearly defining the opportunity and/or problem to immediately focus effort and start producing results. Experience has been gained across a wide range of businesses, including Accounting & Financial Management, Human Resources, Payroll, Corrections, Education, Health, Housing, Print & Mail, IT Service Contract Management, Telecommunications, Utility Management & Billing, Sales & Marketing, DIA Identity Services, Risk & Assurance and at the office of the GCIO

Key Skills / Expertise Problem and opportunity definition

Solution analysis and selection Project specification and initiation Business Case development (for NZ Govt model) Procurement specification and delivery (RFI/RFP for NZ Govt model) Procurement response planning, evaluation and management Business impact analysis Business change management Business process design and implementation 3rd party vendor engagement and on-boarding to a Govt. Agency Business operations definition and cost modelling Cost modelling to support executive analysis of technical programmes The full array of the business analysis skill set – requirements, use cases,

testing & reporting A wide array of technical skills and experience to support my business

analysis practice – excel, visio, sql, scripting plus database and system administration

Current Assignment

Since: March 2016

With: ICT AssuranceOffice of the Government Chief Information OfficerDepartment of Internal Affairs

Role: Business Systems Analyst

Project: Responsible for analysis and identification of opportunities to map the supplier service chain across government, in support of system wide supplier assurance. The aim is to visualise the relationships of ICT Suppliers, the ICT services they offer, the business applications the technology supports and the business services the applications enable. Having now successfully demonstrated the potential of network relationship modelling in the ICT Supplier Assurance space, including the development of a prototype modelling data and toolset, I have delivered an approved project business case, project plan and the supporting project initiation document set for presentation to the first Project Board meeting.

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mailto:[email protected]



Michael CorcoranPrior Assignments

Organisation: Department of Corrections

The Department of Corrections is a major public agency responsible for the effective management of New Zealand’s public prisons and the reduction in re-offending among sentenced offenders

Position: Consultant Business Analyst -contract

Reported to: Manager Consultant Services

Dates: January 2016 – March 2016

Responsibilities: Procurement & Delivery of IT Professional Services

On-boarding of two additional Application Development Service Providers. The work has focused on defining the roles and responsibilities of multiple vendors operating in the same space, plus the BAU handover of application deliveries from development to a 3rd party Application Support Provider.

Dates: December 2014 – December 2015

Responsibilities: Capital Project Initiation

Provision of project consultant resource to the initiation and/or delivery of a number of capital IT projects. Responsibilities included the full range of problem and business analysis documentation and project management documentation as defined by the Department’s IT Project Lifecycle methodology. The project have included:

IT Strategic Plans professional services procurement programme Service Cost modelling for the migration from private Infrastructure as

a Service into the public cloud. Business implementation of corporate mobile applications Technical infrastructure for the Public Protection Order (civilian

detention) Centre SAP Mandatory Infrastructure and Software Upgrade Project Opportunity analysis of Telemedicine (AVL) Services in Prisons Expansion of the Oracle Exadata Platform Corrections EDRMS Upgrade Project Upgrade of the Departments Web Content Management System Facilitation of the implementation of Enterprise Chrome Books into the

Department.

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Michael CorcoranDates: June 2012 – September 2014

Responsibilities: Workforce Time Management (WFTM) Project

Initially the troubleshooting and resolution of delays in provision of business requirements specification on the WFTM Project – the introduction of an online shift rostering solution that integrated to payroll.

Then, on formal assignment to the project, the design and documentation of; evolved business process, change impact analysis for the business community, functional system/user guides, user security model, technical and operational support models, data migration design and plan plus the go-live approach and planning.

As part of the implementation work stream, the Change Impact analysis work stream including engagement with the business representatives at each rollout site, facilitating workshops to discuss the rollout and business process impacts the new system would have on each site then documentation of the site specific processes and implementation plan for acceptance and sign off.

Dates: March 2011 – June 2012

Responsibilities: Corrections Kiosk Tender Process

The Corrections Prison Services (PS) Group identified a need to replace the computer Kiosks located in each prison for Prisoners access to information on services, rights and obligations. Responsible for the facilitation of the Corrections Kiosk tender process that included drafting the Procurement Plan, ROI and the RFP, plus the evaluation processes.

Specialised IT Services RFP

The Corrections IT Group identified an on-going need for a range of specialised IT services. Responsible for the facilitation of the Specialised IT Services panel tender process that included drafting the RFP, responding to questions raised by respondents, drafting the evaluation plan and facilitating the evaluation and managing the contract negotiations with the successful respondents.

Prison Services – Health Services Incident Reporting (HSIR)

The HSIR project addresses a national healthcare standard that requires a solution to support the recording, management & reporting of any health related incident that occurs within a prison. Responsible for process analysis, requirements gathering, solution analysis and selection plus business case development prior to the successful technical implementation.

Investigation of Geospatial Technology

Following the September 2010 Christchurch Earthquake, assigned to lead the detailed investigation of the potential for introducing GIS technology into the Department. On completion of an extensive business process and functional design programme, the Department recognised that it did not currently have the business service justification for what would be an extensive business

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Michael Corcoranchange programme. As such the project did not proceed to delivery.

Employment History: continued in summary

November 2010 – February 2011 – KiwiBank – Retail TechnologiesBusiness Analyst – Post Centre Plus - Pilot

May 2008 – October 2010 – CCDHB / HIQ LtdTeam Leader Business Analysis

September 2007 – April 2008 – Department of CorrectionsLead Business Analyst – Offender Management

February 2007 – August 2007 – Housing New Zealand CorporationFinancial Systems Analyst

September 2006 – February 2007 – Department of Internal AffairsSenior Business Analyst – Identity Services

March 2005 – September 2006 – Department of Corrections Senior Business Analyst – Offender Management

January 2003 – March 2005 – New Zealand Qualifications AuthorityInformation Centre Manager / Business Systems Support

May 2002 – December 2002 Open Polytechnic of New ZealandSenior Business Analyst

April 2002 Datamail LtdSenior Test Consultant

April 2001- March 2002 Datamail LtdBusiness Systems Consultant / Team Leader

November 2000 - March 2001 Datamail LtdSenior Test Consultant

July 2000 - October 2000 NZ Post LtdBusiness Change Consultant

November 1999 – June 2000 Datamail LtdSenior Business Analyst

May 1999 – November 1999 Datamail LtdSenior Test Consultant

February 1999 – May 1999 TransAlta LtdSenior Test Consultant

June 1998 – January 1999 NZ Post LtdSenior Test Consultant

March 1995 – May 1998 Fujitsu NZ LtdSenior Business Analyst

March 1988 – March 1998 Telecom NZ Ltd of 5




Michael CorcoranBusiness Analyst

Personal Information Preferred name: Michael Nationality: New Zealand Industry experience: 28 years +

[email protected] 027-275-8091

https://nz.linkedin.com/in/michael-corcoran-a3a13123

References If professional referees are required you may contact;

Jamie McPhail – Project Director Personal Cellphone: 021-364-226Project Director Project Manager Projects DirectorWFTM Project Finance Group Projects GroupCorrections HNZC HIQ LtdWellington Wellington Wellington

Cheryl Kelly – Project Manager Personal Cellphone: 021-772-750Senior Project ManagerIT Project Delivery GroupDepartment of CorrectionsWellington

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https://nz.linkedin.com/in/michael-corcoran-a3a13123


Corcoran Michael - CV - Short

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