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![Page 1: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/1.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Statewide Websites: An Integrated Access to Justice
Perspective for Legal Aid Project Directors
Richard Zorza
![Page 2: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/2.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Outline• The Website Vision• The Revolutionary Context• Beginnings and Gaps • Court Partnerships in Action• Models for Partnership• Perspectives and Conclusion
![Page 3: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/3.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
The Statewide Website Vision and Strategy
• One Integrated Site Per State
• Data Interchange Between States
• A Gateway to the System
• A Spine for Innovations
• Understanding the Grant Conditions
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
The Context: Revolutions in Courts, Legal Aid, Bar and Community
Organizations
• The Role of Courts
• The Role of Legal Aid
• Perceptions of Community Organizations and Agencies
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Courts
• Vision and Role
• National Conversations
• State Beginnings
• Issues and Constraints
• The Basis for Partnership
![Page 6: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/6.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Legal Aid
• The Power and Potential
• Broad Range of Beginnings
![Page 7: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/7.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
An Overall Vision: A System that Supports 100% Access
• The Pyramid / Cheapest and Best Use• Not Just the Poor• Not Just Salaried Lawyers• Court System Change• Towards a Right of Access• Coordination• Diagnosis• Differences in Perspective
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Some Beginnings: Technology
• Websites
• Document Assembly
• Remote Access
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Other Beginnings
– Information and Court Preparation Models– Brief Services– Hotlines– Self Help Packets (not automated)– Unbundling
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
A Reminder: The Limits and The Gaps
• Limits to Technology
• Limits to Court Based Programs
• Limited Resources
• Limited Modes of Service Delivery
• Limited to Prior to Court
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
What is Needed
• Leverage Technology
• Leverage Community
• Leverage Courts
• More Intermediate Models
• Diagnosis and Allocation
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Models, Partnerships, and a Spine in Bridging the Gaps
• Helping with the Technology
• Moving Access Points into the Community
• Mixed Access (Web and Phone) Tools
• Documents and Support
• The Websites as the Spine of the System
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Partnerships in Action
– Alaska– Idaho– California– Illinois
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
More Court and Legal Aid Models and Ideas on Which to Partner
• TexasLawHelp.org Stakeholder Committee is an official subcommittee of the Texas ATJ Commission.
• Washington State AOC is giving grants to NJP to develop family law and other content for WashingtonLawHelp.org. AOC staff now serves on web site Stakeholder Committee.
• Chief Justice's Pro Bono Initiative Commission in Virginia using VALegalAid.org to disseminate new content to the public
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
New York Court System received a State Justice Institute grant to partner with LawHelp/NY to create the “Find a Court” channel. NYC court personnel have received training on how to upload information into LawHelp/NY in order to maintain the information going forward.
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Georgia Court System received a SJI grant to partner with GLSP/ALAS to collect user feedback on the LegalAid-GA.org site to help better understand pro se litigants needs when they come to court.
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
![Page 18: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/18.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
![Page 19: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/19.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
![Page 20: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/20.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
![Page 21: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/21.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Serving a National and International Network
Information Flow for Self Help and Advocate Portals
Content and Resource Providers
Portals
Users
Legal InformationSelf Help Portal
Legal AdvocateDesktop Portal
Policy andAdvocacy Groups
State Back-upCenters
Low andMiddleIncome
(80 million)
CourtInformation
LocalPrograms
Civil Rights andAdvocacy Groups
Senior Groups
UnionPlans
Court Users(10 million)
UnionMembers
(16.5million)
Nonprofit, andCommunityAdvocates(1 million)
Lawyers(800,000)
Law Students(50,000)
Legal Services(5,000)
SeniorCitizens
(32 million)
Law Schools andClinic Programs
![Page 22: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/22.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Access Through Intelligent Forms Preparation
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Assembled Document
![Page 24: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/24.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
The Latest Video Version for Court Preparation
![Page 25: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/25.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Electronic Filing
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Supporting Holistic Problem Solving
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Specific Models and Issues
• Does it get us volume at cost?
• Does it create a new model of access?
• Does it meet the actual needs?
![Page 28: Copyright Zorza Associates, 2004 (Certain screens may be copyright the author/organization) Statewide Websites: An Integrated Access to Justice.](https://reader033.fdocuments.in/reader033/viewer/2022051819/5514d0bb550346b0478b4f76/html5/thumbnails/28.jpg)
Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Perspectives on How To Think About Innovations
• Can I find a Way to Leverage this Way?
• Where Can Our Services Fit into 100% Access
• What Stakeholders Can We Attract to the 100% Vision
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Varied Roles in the Revolution and How They Link to the Websites as
the Spine of the New System
• Librarians• Community Organizations• Judges• Court Staff• Legal Aid• Bar
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Copyright Zorza Associates, 2004(Certain screens may be copyright the author/organization)
www.zorza.net
Conclusion
• Look Back on Today’s Innovations as a Tipping Point
• “What!!”