Copyright Myprofile 2006

The best organisations

have the best people

Presentation to the Christian City Church21st June 2006

By Nathan Chanesman

www.myprofile.com.au

►What makes people different

►How to build a Ministry based on “the right people in the right job”

►How to become a leader and develop potential

Discover

You’re in the people business and the better your people skills the

more successful your Ministry will be.

Drivers

Analysers

Four Primary Behavioural Styles

Promoters

Supporters

CHOLERIC SANGUINE

MELANCHOLY PHLEGMATIC

►Each style has strengths and weaknesses not shared by other styles.

►Each style has characteristics that other styles find irritating and which can cause conflict.

►Each style is best suited to jobs that match that style

►Each of us has all four styles but only one or two are dominant and influence the way

we behave.

At least three of every four people you meet

are likely to have a different style than yours.

You need to know how to communicate &

relate to each style.

25,000 profiles in Australia have resulted these percentages for each style.

D = 21%

P = 18%

S = 31%

A = 30%

D P = 39%

A S = 61%

D A = 51%

P S = 49%

D

A

Lets meet the 4 Styles

P

S

DDrivers

Want immediate results

Action oriented & fast paced

Assertive & competitive

Solve problems

Decisive & want control

Like new opportunities & challenges

Take risks & want rewards

DDrivers“I like being my own boss”

“I know what I want and I go after it”

“I enjoy taking charge”

“I like new challenges and opportunities”

PPromotersWant to be noticed

People oriented & positive

Animated & emotional

Fast paced & spontaneous

Enthusiastic, creative, active

Prefer working with others

Persuasive & enthusiastic

Need positive feedback

PPromoters“I enjoy telling stories and entertaining people”

“I get fired up about things”

“I like freedom from control and detail”

“I make new friends easily”

“I like to be recognised by others”

SSupporters

Want to get along with everyone

People oriented team players

Want to help others & solve conflicts

Informal & friendly

Supportive & cooperative

Loyal & patient

Slower paced & risk averse

SSupporters

“I like working with people who get along”

“I enjoy helping people”

“I can be counted on to get the job done”

“I need to plan ahead”

“I am reserved when I’m around new people”

AAnalysers

Want to get it right

Accurate & meticulous

Logical & systematic

Slower paced & deliberate

Detail oriented & cautious

Consider options

Analysers

“I enjoy analysing things”

“I prefer facts to emotions”

“I enjoy working with people who are organised and have high standards”

“I like to know what others expect of me”

A

Secondary Styles

Driverdirectornew opportunities

Driver Promoteradventurerdominance & independence

Driver Analyserpioneerdirect tasks

Driver Supporterproducerbigger & better

Analyser Drivermaster-mindpersonal accomplishment

Analyserthinkerdesire to be correct

AnalyserPromoterassessoraccomplishing goals with excellence

AnalyserSupporterperfectorpredicable results

PromoterDriverenthusiastInfluencing people

Promotersocialisersocial approval

PromoterAnalyserimpresserwin with flair

PromoterSupporterhelperfriendship

SupporterAnalyserspecialistto specialise

SupporterDrivergo-gettersteady flow of moreaccomplishments

SupporterPromoterharmoniser approval from helping others

Supporterrelaterpersonal stability

Shared Characteristics

D P

SA

• Less responsive• Task oriented• More disciplined

• More responsive• Relationship oriented• More emotive and intuitive

• More assertive• Fast paced• Action oriented

• Less assertive• Slower pace• Detail oriented

DFaster pace & directAction oriented & exert more pressureMore assertive, decide quicker“Tell” rather than “ask”Less patient & more confrontationalMore competitiveExpress opinions readilyMore risk orientedSpeak louder, more often, more rapidly

P

Drivers & Promoters faster, less patient, more direct

www.associateprofile.com

ASlower paceAsk more than directLess assertive & less confrontationalMore patient & cooperativeReserved & privateMore formal & properSpeak slower, less often and softerLess risk orientedDecide slower

S

Supporters & Analysers, slower, cautious, less demanding

D

A

Task & information oriented

Less emotional

Less responsive

More disciplined & controlled

Prefer things in writing

Use facts more

Prefer working alone

Don’t disclose feelings

Thinkers

Drivers & Analyser, task and information focused

P

S

People related

More emotive & responsive

More intuitive

Talkative

Express feelings

More friendly

Concerned for others

Prefer working with people

Use stories & anecdotes

Promoters & Supporters, people related

www.associateprofile.com

Four - a magic number

4 seasonsSummer, Spring, Autumn, Winter

4 points of a compassNorth, South, East, West

4 major blood groupsA, B, O, AB

4 elementsFire, Water, Earth, Air

4 gospelsMathew, Luke, John, Mark

D P

A LukeJesus Son of ManGenealogy back to AdamMan of prayerLord’s humilityFull account of virgin birth

MatthewJesus Son of DavidKing of the JewsSermon on the mountUse of quotations from old testamentRoyal genealogy back to David

MarkJesus servant of GodNo genealogyAccounts of miraclesDeeds of service

JohnJesus Son of GodDivine relationshipLifts us above the earthHigh spirituality, Theological

Four Gospels – a complete picture

S

D SWALLS •Achievement awards•No posters or slogans•Charts

DESK•Work related•Cluttered

CONTACT•Brisk

WALLS•Motivation posters •Slogans

DESK•Cluttered•Disorganised

CONTACT•Open•Friendly

WALLS•Posters•Family photos•Personal items

DESK•Neat•Functional

CONTACT•Open, •Friendly

AWALLS•Diplomas•Achievement awards

DESK•Organised•Work oriented

CONTACT•Business like

Office Style

P

Motivating Your Team

►Ministry is about building teams and team work makes the dream work.

D Drivers

1.Support their goals and objectives

2.Keep your relationship business like

3.If you disagree argue facts not personal feelings

4.Recognise their ideas not them personally

5.To influence decisions, provide alternative actions

6.Be precise, efficient and well organised

Drivers motivated by: Achievement

P Promoters

1.Support their ideas, opinions and dreams

2.Don’t hurry the discussion

3.Try not to argue – you’ll seldom win

4.Agree on the specifics of any agreement

5.Summarise in writing who will do what

6.Be entertaining and fast moving

7.Use testimonials and incentives

Promoters motivated by: Recognition & reward

S Supporters

1.Support their feelings, show personal interest

2.Assume they’ll take everything personally3.When you disagree, discuss personal

feelings4.Allow them time to trust you5.Move along in an informal slow manner6.Minimise risk and change7.Provide personal assurances

Supporters motivated by: Stability & participation

A Analysers

1.Support their organised and thoughtful approach

2.Demonstrate through actions rather than words3.Be systematic, exact, organised and prepared4.List pros and cons of any plan or proposal5.Provide solid, tangible, factual evidence

Analysers motivated by: Correctness & systems

D

A

P

S

Balancing the ministry bicycle

Back wheels are yourKnowledge, experience

Front wheels are yourPeople skills

To be a successful organisation each style must be present

PromotersFront person

DriversAction person

SupportersPeople person

AnalysersThought person

Peter Drucker: Management, Tasks, Responsibilities, Practices - 1973

Typical business model

Marketing – PromoterSales – DriverService – SupporterAdministration - Analyser

LEADERCredibility Level200 - 500 members

DRIVERS - CHOLERIC

Strategic, decisive, productive, practical, self-confident

13%

PREACHEREstablishing level75 – 200 members

PROMOTERS - SANGUINE

Warm, friendly, enthusiastic, charismatic, promotion

34%

PASTORALBirthing LevelLess than 75 members

SUPPORTERS - PHLEGMATIC

Likeable, easygoing, diplomatic, sociable, relatable

51%

PROPHETICFruitful LevelOver 500 members

ANALYSERS - MELANCHOLY

Visionary, intuitive, holistic, analytical, reflective

2%

Leadership Styles and Levels of Church Dr Gordon Moore

D P S A

D

D

D

D

Fractal Leadership Method

Successful Ministry is done in teams.

1. The first step is to divide the tasks into four parts.

2. Then identify four people whose style matches the work and who will each lead one part.

3. Each begins their assignment by dividing the work into four parts and identifying four people who will take ownership of each part.

Finding the right people

Profile the job to know who you are looking for then,

ENLIST

ASSIGNTasks – insure that the people developing as leaders have an experienced teacher or counsellor to help equip them

ALLOWEmpower responsibility, step aside and let them get on with it

Golden rule of employment

HIRE YOUR WEAKNESS

FASTLeadership recruitment plan

F

A

S

T

Faithful – demonstrate a commitment to taking responsibility

Available – prepared to invest time

Spirit filled – they seek after God

Teachable – they are willing to learn and be taught

Church Life Cycle

Birth

InfancyChildhood

Adolescence

Prime (adulthood)

Maturity

Empty nest

RetirementOld age

DeathV

R P

MMissionDreamEnergyPurposeLeadership

The relationship process by which, people are brought to faith, become connected and have opportunities for spiritual growth and leadership skills.

MinistriesServicesActivitiesTraining

AdministrationPolicyStructureResourcesDecision-making

Re-inventing yourself

Birth

InfancyChildhood

Adolescence

Prime (adulthood)

Maturity

Empty nest

RetirementOld age

Death

V

R P

M

Nathan Chanesman

nathan@myprofile.com.au