Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training...

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Copyright © 2013 Human Workflows, LLC SUCCESSFUL COMMUNICATIONS AS A SCIENTIST Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013

Transcript of Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training...

Page 1: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

SUCCESSFUL COMMUNICATIONS AS A

SCIENTISTLarry Petcovic, MS2 and Randy Ribaudo, PhD

SciPhD Training ProgramsNY Academy of Sciences

October 19, 2013

Page 2: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications

Page 3: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Bring Out Your Brain !

Page 4: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

ALL COMMUNICATION HAS 3 DIMENSIONS

1. Words, Content, Technical Stuff, Data, Information …

2. Affective, Emotional Context & Nonverbal Reinforcement

3. Social meaning of 1 & 2 based on Social Relationship (Role)

Page 5: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

3 Social Relationship Roles

1. Institutional

2. Professional

3. Person

Page 6: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Bring Out Your Brain !

Page 7: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Science Communication Rules

All science is both content and social impact

All science is content and relationship oriented

All science is both personal and global

All science is either advocacy or nonadvocacy in its purpose

Page 8: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Advocacy vs. Nonadvocacy

Advocacy Def success when

you agree with me

Tell, Sell, Persuade

Expert

Nonadvocacy Def as helping you

make decision with due process and no evaluation on my part

Facilitate, Learn, Coach, Support

Trusted nonadvocate communicator

Page 9: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence Social Intelligence

Page 10: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy

Prepare a 20 sec description of your recent research in the most technical, jargon based

and exclusive language possible.

Page 11: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy

Thank You!

Now description of your recent research in

7 Words

Page 12: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility

Extrovert vs. Introvert

Page 13: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility

Extrovert vs. Introvert Big picture vs. Concrete and specific

Page 14: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility

Extrovert vs. Introvert Big picture vs. Concrete and specific Logical, Data driven vs. Social impact

Page 15: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility

Extrovert vs. Introvert Big picture vs. Concrete and specific Logical, Data driven vs. Social impact

Page 16: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility

Extrovert vs. Introvert Big picture vs. Concrete and specific Logical, Data driven vs. Social impact Understanding vs. Solve problem

Page 17: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence Social Intelligence

Page 18: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence -

definition

Page 19: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence – definition

Taking responsibility for your own emotional reaction to

communication situations … low or high road!!

Page 20: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Your Brain on Science

Who controls communication process?Expert answering questions?Asking questions?

Page 21: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Your Brain on Science

Asking questions is your FIRST EI technique!!!

GET OVER BEING THE EXPERT AND BE THE LEARNER!

Page 22: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence

Shift to learner role and ask questions What emotions drive defensiveness,

anger, fear???

Page 23: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence

Shift to learner role and ask questions What emotions drive defensiveness,

anger, fear???

That “feeling” is your TRIGGER to …….

Page 24: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence

Shift to learner role and ask questions What emotions drive defensiveness, anger,

fear???

That “feeling” is your TRIGGER to ……. Take a deep breath, wait 5 seconds and take the

high road! Shift role from expert to learner, coach, partner …

Page 25: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence – required

to advance to SI Social Intelligence (SI)

Page 26: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence Social Intelligence - communicating

in a manner that relates to your audience needs and interest (requirements)

Page 27: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Communications Competencies

Technical Literacy Style Flexibility Emotional Intelligence Social Intelligence - communicating

in a manner that relates to your audience needs and interest (requirements)

Seeking shared ownership relationship

Page 28: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Bring Out Your Brain !

Page 29: Copyright © 2013 Human Workflows, LLC Larry Petcovic, MS 2 and Randy Ribaudo, PhD SciPhD Training Programs NY Academy of Sciences October 19, 2013.

Copyright © 2013 Human Workflows, LLC

Lets take a break…