Copyright © 2002 Silicon Plains Technologies, Inc. Enterprise Content Management Think Big, Start...
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Copyright © 2002 Silicon Plains Technologies, Inc. Enterprise Content Management Think Big, Start Small, and Build on Success Presented by John Lockard Vice President Silicon Plains Technologies, Inc. http://www.sptech.com
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Copyright © 2002 Silicon Plains Technologies, Inc. SPTech Experience Member of both the IBM Data Management and Cross Brand Advisory Council Author “The Enterprise Information portal Cookbook”
Transcript of Copyright © 2002 Silicon Plains Technologies, Inc. Enterprise Content Management Think Big, Start...
Copyright © 2002 Silicon Plains Technologies, Inc.
Enterprise Content Management Think Big, Start Small,and Build on Success
Presented byJohn LockardVice PresidentSilicon Plains Technologies, Inc.http://www.sptech.com
Copyright © 2002 Silicon Plains Technologies, Inc.
CompanyBackground
Vice President of Silicon Plains Technologies
A VAR and Consulting Company Specializing in Content Management and e-Business Solutions
IBM Distinguished Partner of the Year for North America, 2001
Copyright © 2002 Silicon Plains Technologies, Inc.
SPTech Experience
• Member of both the IBM Data Management and Cross Brand Advisory Council
• Author “The Enterprise Information portal Cookbook”
Copyright © 2002 Silicon Plains Technologies, Inc.
AIIM Definition of ECM
• Enterprise Content Management
Copyright © 2002 Silicon Plains Technologies, Inc.
Session Theme
• Think Big… Think Enterprise• Start Small• Build on Success
Copyright © 2002 Silicon Plains Technologies, Inc.
What is Content Management
Computer generated output, and incoming electronic documents
Incoming paper documents
Collaboratively produced PC documents
Capture
Store
Manage
Distribute
Retrieve
Workflow
Multi-media objects E-mail
Copyright © 2002 Silicon Plains Technologies, Inc.
What is a BIGECM system
• Core Document Capture System• OCR or DB Lookups for Indexes• Fax Server• Web Self Service• Web grows to Portal• Web Content Management• Document Management - Word
Processing Documents• Digital Assets
Copyright © 2002 Silicon Plains Technologies, Inc.
What is a BIGECM system (cont.)
• Videos• Voice• E-mail archive• LOB Integration• Workflow• Print Stream (Cold/ERM)• Report Distribution• CAD
Copyright © 2002 Silicon Plains Technologies, Inc.
Multiple Locations
Copyright © 2002 Silicon Plains Technologies, Inc.
Success Factors • End User Involvement• Identify Training Issues Early
– Document prep, scan, and index• Keep on schedule
– Allow Time for unplanned issues• Evaluation Criteria• Test, Test, Test• Manage end-user expectations• Start Small, Build on Success
Copyright © 2002 Silicon Plains Technologies, Inc.
Where to Start?
• Look for areas with the greatest inefficiencies
• Don’t start too small• Look for ROI• Departmental• Technology Buy-in
Copyright © 2002 Silicon Plains Technologies, Inc.
Case Studies
• Customer with an outdated ECM Solution
• Customer without an ECM Solution (First Implementation)
Copyright © 2002 Silicon Plains Technologies, Inc.
Questions?
Thanks!
