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Andrea Cook 4500 NW 57th St Kansas City, MO 64151 M 816 651 1840 [email protected] www.linkedin.com/pub/andrea-cook/72/874/a85/ SUMMARY As a lifelong learner, my experience has ran the gamut of education. I started out as a substitute teacher in the Kansas City, Missouri School District teaching students computer applications. At that time, I fell in love with technology and began to spend more of my free time learning new applications. I returned to school to finish my bachelor’s degree. Once the degree was completed, I started working as a transportation coordinator for a company called Meridian IQ. In this position, I learned how to schedule shipments for fortune 500 companies via air, truck and sea. I enjoyed learning about shipping but yearned to learn more about technology. I then started working as a teaching assistant with special needs students. SKILLS Blackboard LMS Desire2Learn LMS Google for Education Microsoft Office Suite iMovie Muvee Technologies Webmaster Instructional Design Social Networking Teaching Transportation 3PL Freight Forwarding Training Customer Service Special Education
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Transcript of CopyofResume-Creative
Andrea Cook4500 NW 57th St
Kansas City, MO 64151
M 816 651 1840
[email protected]/pub/andrea-cook/72/874/a85/
SUMMARY
As a lifelong learner, my experience has ran the gamut of
education. I started out as a substitute teacher in the Kansas
City, Missouri School District teaching students computer
applications. At that time, I fell in love with technology and began
to spend more of my free time learning new applications. I
returned to school to finish my bachelor’s degree. Once the
degree was completed, I started working as a transportation
coordinator for a company called Meridian IQ. In this position, I
learned how to schedule shipments for fortune 500 companies via
air, truck and sea. I enjoyed learning about shipping but yearned
to learn more about technology. I then started working as a
teaching assistant with special needs students. I taught students
how to handle their overwhelming feelings and was also the
website administrator for the school. In my free time, I became a
website administrator for Park Hill South High School. In three
short years, the website was ranked number 62 throughout the
country of high school sites and had over 1 million hits
www.ihigh.com/phs . I created videos, wrote articles, and took
pictures for the site on a voluntary basis. A company called
Amateur Sports Network noticed my work and hired me to do the
same for them. I knew that I had finally found my passion,
technology and education. I returned to college to complete a
SKILLS
Blackboard LMS
Desire2Learn LMS
Google for Education
Microsoft Office Suite
iMovie
Muvee Technologies
Webmaster
Instructional Design
Social Networking
Teaching
Transportation
3PL
Freight Forwarding
Training
Customer Service
Special Education
MANDT Certified
Master’s degree in Educational Technology.
EXPERIENCE
Teacher Assistant, Russell Jones Education CenterKansas City, MO— 2009-Present
Teacher Assistant in a day treatment facility at the Russell Jones
Education Center in the Park Hill School District. The district is
located on the northwest side of Kansas City, Missouri and has
over 10,000 students. The Russell Jones Education Center has
40 students that range in grades K-12 with mental health needs
who are exhibiting problematic behaviors. I directly work with the
middle school students. The students receive a heavy dose of
therapy and are slowly transitioned back to their home schools
once strategies have been put in place to help the students deal
with their overwhelming feelings. In my class, there are seven
students; 2 eighth graders, 1 seventh grader, and 4 sixth graders.
Also, there are 2 teaching assistants (including myself) and 1
teacher. One of our students requires his own personal room so
all three of us take turns teaching him directly while the other 2
teach the remaining students.
Accomplishments
● 2014 Spirit Award Winner
● Technology Integration Group Member
Webmaster, Amateur Sports NetworkPlatte City, MO — 2011-2013
Created websites and solicited new business from high schools
across the country. Trained website administrators how to
market their websites for optimal performance. Created articles,
videos, and took pictures for the company website. Videographer
for the Missouri National Wrestling Team during the 2011
Asics/Vaughn National Wrestling Tournament in Fargo, North
Dakota.
Accomplishments
EDUCATION
University of Central Missouri,
Warrensburg, MO Master’s
Degree Educational Technology,
2015
University of Central Missouri,
Warrensburg, MO. B.A.
Liberal Arts, 2004
Ruskin High School, Kansas City,
MO. Diploma 1989
REFERENCES
Stephanie Amaya
Dr. Odin Jurkowski
Becky Bledsoe
Dr. Tara Kalis
Gretchen Crilley
Dr. Lance MIller
Gidget Cathy
Dr. Zinna Bland
Felicia Morley
● Responsible for 70% of the new business created.
● Provided a live streaming broadcast of a National
Wrestling Tournament.
Customer Service Representative, AT&TBirmingham, AL — 2007-2008
Worked with new and existing customers to rectify billing issues
and to upsell products.
Accomplishments● Top 10 in selling mobile devices.
● Employee of the month
Freight Broker, JB Hunt TransportationRemote — 2007
Secure Carriers to handle shipments. Monitor shipments from
inception to delivery. Monitor daily progress of shipments in
transit. Obtain and update necessary paperwork required from
Carrier. Post available loads to Freight Matching Providers as
needed. Update Customers with current load status information.
Cold calling to prospective Companies and Carriers to gain New
Business and Carrier Support. Review Carrier and Customer
Invoices for rating accuracies.
Freight Forwarder, Meridian IQ a Yellow Roadway Company2004 — 2007
Book loads with current client base. Secure carriers to handle shipments. Monitor shipments from inception to delivery. Negotiate rates with current Customers and Carriers. Monitor daily progress of shipments in transit. Obtain and update necessary paperwork required from Carrier. Post available loads to Freight Matching Providers as needed. Update Customers with current load status information.
Accomplishments● Promoted from customer service to the Dedicated
Equipment Group within three months of start date. The
Dedicated Equipment Group handled the most time
sensitive shipments. Each shipment had a guaranteed
timeline that had to be met or the shipping cost was free.
Long Term Substitute, Kansas City Missouri School District1999— 2002
Taught Pre-Algebra and Microsoft Office Products to middle school students. Each year, I had over 120 students. I created lesson plans, MAP tested, and also ran an after school computer class.
Accomplishments● Taught students and some of their parents how to use
computer applications.
International & Domestic Customer Service, Emery Worldwide1996— 1999
Book loads with current client base. Ensure on time delivery by tracking shipments from pickup to delivery
Accomplishments● Highest average intake of calls from customers.
