Copy Of Design Brochure
19
For the Customer Of Tomorrow
description
Overview of Design Transportation Services, Inc.
Transcript of Copy Of Design Brochure
For the Customer
Of
Tomorrow
Thank you for taking time to review our brochure,
At Design Transportation we strive to be the best at what we do when it comes to moving our customer’s freight. We have been extremely fortunate over the past several years to add quality customers, thus allowing us to continue to exceed growth projections year after year. Our growth is due in part to the attention we give to our customer’s freight and our level of performance our staff provides once a load is tendered to us.
Our organization promotes best practices for the highest level of transportation services that companies demand in today’s competitive market. Our focus at Design Transportation is to promote reliability, improve communications and provide a successful truckload transportation program to fit the needs of our customers. Further, we understand the importance of the transportation process when it comes to supply chain management thus, improving your product flows, inventory and vendor management.
Our objective with our customers is to provide a lower overall cost through improved transit times and communications, and ease of administration. We believe shipping is not an event but, a repeat business process which we demonstrate our value to you on a consistent basis. That is why companies such as Container Stores in (2002,2003,2004,2005,2006,2007, 2008) and Genpak (2006,2007,2008) have awarded us with their “Truckload Carrier of the Year” award.
Please, take a moment to review the attached information about Design Transportation. This will give you some additional insight into our company and the areas we service.
If you have any additional questions about Design Transportation, please do not hesitate to call me.
Sincerely,
Mike SisnerosPresidentDesign Transportation Services
About Us : Company History
Design Transportation opened in 1989 with a single truck and a single driver. Twenty years later, Design has grown stronger and larger with 350 tractors and over 710- 53' air ride trailers. Design's success lies in its loyal drivers along with a commitment to excellent customer service and superior fleet management. By constantly developing new accounts to increase lane density, improving operating efficiency and enhancing equipment utilization, Design will continue to grow and prosper with the help of our drivers, staff, customers and vendors.
Tractors: Design is known throughout the industry for having one of the newest fleets (average age 2.5 years)
of late model, satellite equipped tractors with the latest amenities offering our drivers comfort and safety.
We operate International 9400i & Pro Star (Clean Air Idle) trucks exclusively equipped with: Condo sleepers Air ride suspension All the latest amenities
This modern fleet coupled with excellent preventative maintenance results in professional looking trucks with maximum cargo capacity and minimal service issues related to breakdown or equipment failure. Design continues to update and grow it's modern fleet to attract and retain qualified, professional drivers.
Satellite communication systems Preventative maintenance performed every 15,000 miles
Trailers: Design trailers are an average age of 4.5 years providing dependable capacity for our shippers. The
cargo capacity is complemented with an air ride system which provides a safe and efficient means of travel for the freight our customers entrust us with.
E-Track Systems 53’ L x 102” W 4,087 cubic feet of cargo space Over 710 trailers
Corporate Offices/ Customer Service-Operations:
3818 Irving Blvd. Dallas, TX 75201 Customer Service, Operations and Shop are centralized in our Dallas offices
Operating Territory:48-States with a heavy concentration of capacity in the following areas East Coast Region- NY, NJ, MA, CT, PA, DE Mid-Atlantic Region- MD, VA Southeast Region- NC, SC,GA, FL Western Region- CA, NV,UT, WA, OR Southwest Region- TX, AZ, OK Midwest Region- OH, IN, MI, MO, KY Bold States- represents heavy inbound areas
Driver Base: 350- Company Drivers 329- Company 21- Owner Operators
On-Time Percentage: 99.3%
Company Profile
Design Transportation is a privately held Texas corporation and additional financial information will be furnished upon request.
Revenue: 2005 97.5% O/R 2006 96.3% O/R 2007 92.7% O/R 2008 92.9% O/R
Dunn & Bradstreet:79-432-0648
Federal ID #75-2400419
Operating AuthorityMC-246474USDOT- 486924
Safety RatingSatisfactory
Company Data
DESIGN TRANSPORTATIONSERVICE MAP
TN
AL GA
SC
NC
VAWV
KY
FL
LA
AR
TX
OK
KSMO
NM
CO
AZ
UTCA
OR
NV
WA
ID
MT
WY
ND
SD
NE
MN
IA
WI
IL
MI
IN OH
PA
NY
ME
VTNHMA
RI
NJ
CT
DE
MD
MS
•PRIMARY LANES
•SECONDARY LANES
• THIRD TIER LANES
Customer Service
At Design, customer service is paramount. We are focused on the importance of identifying and responding to each and every customer's unique requirements. Our emphasis today, tomorrow and always will be to pick up
and deliver the freight entrusted to us safely and on-time, every time. As Design grows, so does opportunity. We are committed to providing superior service to our
customers and business partners.
Our People Make The Difference
TX
OK
KS
NE
SD
NDMN
IA
MO
AR
LA
WI
IL
TN
KY
OH
MI
INCA
NV
AZ
OR
NM
UT
CO
IDWY
WA MT
MS
FL
AL
GA
SC
NC
VA
WV
ME
DE
NJCT
RI
MA
PA
NY
VT NH
MD
Northeast- Region
Diana Davern: Ext.-6906
NC, SC , OK, S. Texas
Operations Manager
Jeanette Nunez: Ext. 6920
West Coast Region
Trish Kelly: Ext. 6918
Midwest –Southeast Region
Sondra Phillips Ext. 6916
DFW-Metro:
Adam Bailey: Ext. 6912
DFW-Metro
OFFICE NUMBERS
Toll Free: 877-631-7217
Direct: 214-688-6900
Fax: 214-688-6901
CUSTOMER SERVICE CONTACT INFORMATION
TOLL: 877-631-7217- MAIN: 214-688-6900- FAX: 214-688-6901
Jeanette Nunez X-6920 [email protected] Operations ManagerTrish Kelly X-6918 [email protected] Western RegionSondra Phillips X-6916 [email protected] Midwest RegionDiana Davern X-6906 [email protected] Northeast RegionAdam Bailey X-6912 [email protected] Dallas-Metro RegionMaria Nunez X-6914 [email protected] Customer Svc. SupportPam Harris X-6972 [email protected] Brokerage
Fleet Management
Design Transportation is committed to making our drivers feel the importance of their role. The Fleet Managers at Design are trained to get to know each and every driver and recognize that they are far more important to the success of our business than any other aspect. Our drivers are the most precious cargo we could ever be entrusted with. We understand the importance of being home and spending time with your family, yet we are trained to promote the importance anddiligence of providing excellent service to our customers.
Our Drivers Are The Best Of The Best
I have been here for 9 years, I plan on retiring here. I am able to make a living while maintaining a home life as well. Design is able to mix the two together in a way that does not make you feel like an OTR driver."
Bob Evans-Company
I came here as an O/O. After selling my truck I stayed on as a company driver. In my 42 years of driving I have found my ideal workplace. From the top to the bottom everything I have looked for in a company I have found here."
William Turner-Company"As team drivers for Design, John has been here 14 years, with my 5th coming up. Design understands running out here 24/7 is hard and how important home time is. If there ever has been a problem they work with you, not against you. Our office and dispatch personnel are the best, you never fear going directly to them and you are always treated like a person, not a machine."
Clovis & Tommie Allen- Team
Ricky Sykes-Company
I have been at Design for 8 years as a company driver. At Design starting new goals is not the end of the finish line, you can always start new ones. I am able to start new goals everyday, making my job less tedious of the typical day to day. I am one of the few drivers here that love to go to NYC and they send me anytime I ask. After 8 years I feel like a king on the throne and to do 8 or more until I retire will be nothing."
Technology/Communications
Design Transportation utilizes proven technology to make sure both drivers and customers get the very best. Qualcomm systems increases our operating efficiency and constantly monitors our fleet and freight location. Design’s Fleet Management is highly trained to use the Omnitracs System to communicate directly with drivers. Load position updates every 30 minutes allow us to accurately estimate pick up and delivery times. Design will continue to enhance access to important information for our customers and drivers.
Design Transportation recently updated software programs to TMW's Power Suite Transportation. Implementing this software has increased our abilities and efficiencies tremendously. Design also offers "eStat" through the use of this Web site allowing customers to access track loads and acquire other information relative to their shipments.
Design Transportation can engage in complete Electronic Data Interchange (EDI) with your company and we can handle 204’s, 214’s, 210’s as well as 990’s transactions and offer the potential for paperless transactions and we utilize Kleinschmit as our VAN.
Logistic GroupPam Harris Toll Free 1-877-631-7217 ext 6972 or Direct Dial [email protected]
At Design Transportation we understand what drives business today and that is Service. This was the reason we established our own in house Brokerage Department, to provide our customers the extra truck capacity when they need it.
By utilizing our Brokerage Department for additional truck capacity your company can provide seamless service to your customer. We Give you, our customer the ability to track and trace your loads as if they were being transported on Design trucks.
With our vast network of quality partner carriers we have the ability to find the right carrier to fit your company’s transportation needs.
Freight Mix
Retail 60 %
Consumer Goods 15%
Manufacturing 12%
Beverage 13%Retail
Consumer
BeverageMfg.
The Container Store (Preferred/Core Carrier) Genpak (Preferred/Core Carrier) Garden Ridge Store (Preferred/Core Carrier) Tuesday Morning (Preferred/Core Carrier) MarMaxx (Core Carrier) Neiman Marcus (Preferred/Core Carrier) Madix Store Fixtures (Preferred/Core Carrier) Stage Store (Preferred/Core Carrier) Plastipak Packaging (Preferred/Core Carrier) ICL Performance Products (Preferred Carrier) Ross Stores (Preferred Carrier) FedEx Freight (Preferred Carrier)
Valued Partnerships
Design Transportation was again voted "Genpak National Carrier of the Year " for 2008. Design also won this award in 2006 and 2007, making this the third year in a row they have taken home this honor. Design also took home awards for 2008 "Regional Carrier of the Year" for Genpak's Longview, TX and Carthage, TX locations. Genpak's regional awards are usually not awarded to the carrier who wins the overall "National Carrier" award, but Design's scores were so much higher than their competition that they were an undeniable choice and caused Genpak to break from tradition.
These current and past awards are extremely well deserved and based on Design's unrivaled level of service in their industry. While most carriers are looking out for themselves and their bottom line, Design always puts the customer first. Dependability is Design's foundation and their staff, from the drivers, to dispatch personnel, to customer service, to their president, and all those in between prove this over and over again every day. Without Design, Genpak could not maintain our expected high level of service to our customers.
Genpak has been doing business with Design Transportation since 2004 and is proud to call them a Partner and our #1 Carrier! Design is at the top of their game and being part of an industry struggling to survive, they are a bright shinning star hanging high above their competition. Genpak offers a big " Congratulations" on the awards they have won this year as well a huge " Thank You" for the unmatched level of service they provided us again in 2008!
-- Paul Haviland Genpak LLC
"Design Transportation has become a valuable logistics partner to The Container Store ensuring that we're able to maintain our high standards ofcustomer service in our stores from coast to coast. For more than 11 years they have provided unsurpassed service and dedication to our company resulting in the highest on-time delivery record. Their flexibility and attention to detail contribute to them being consistently awarded as "Carrier of the Year". The personnel at Design are always looking for ways to help The Container Store improve our logistics solutions as they truly understand the criticalness of on-time deliveries to our stores and they work meticulously around the clock to ensure the merchandise arrives at the exact scheduled delivery time. This successful delivery service ensures that our customers can always find the exact storage and organization solution they are looking for at The Container Store".
--Mike Hoover-Transportation Director
Testimonials ::Our Customers
We pledge to our customers and the industry to conduct our business with the utmost in both ethics and integrity. We will continually strive to recognize and provide new and innovative services by offering the right equipment at the right time, every time and most importantly "on time."
Our Commitment
CONTACT INFORMATION
Mailing Address:3818 Irving Blvd.Building TwoDallas, TX 75247
Toll Free: 877-631-7217Local: 214-688-6900Fax: 214-688-6901
Mike Sisneros President [email protected] Locke EVP/Sales & Marketing [email protected] Perry VP of Operations [email protected] Prater VP of Finance [email protected]
![[double b] design + copy capabilities brochure](https://static.fdocuments.in/doc/165x107/5886c8781a28abcc7d8b6a07/double-b-design-copy-capabilities-brochure.jpg)
