COPS Training Claro Nicaragua

CELCITE COPS TRAINING MODULE

CLARO Nicaragua

Alberto [email protected]

[email protected]

2Celcite Proprietary & Confidential 2Presented to XXXXXX

Introduction

COPS TRAINING MODULE – CONTAINS :

Module 1 – COPS Basic Functionality (Basic-Level 1) COPS Overview

Overview & Installation Basic User Interface layout

Map Audit Report

Module 2– COPS Network Performance Monitoring (Level 2) Network Health Monitoring (MCUBE) Automatic Intelligent Correlator Analysis and Recommendation Implementation KPI Trending Analysis Parameter Discrepancies Neighbor Optimization (WNCS) GPEH Regular Activities : Daily, Weekly and Monthly


MODULE 1

• COPS Basic Functionality


Module 1 – COPS Basic Functionality (Basic) COPS Overview

Overview & Installation Basic User Interface layout

Map Audit Report

Introduction


OSS PERFORMANCE

MEASUREMENT RECORDING

O & MALARM & TROUBLE TICKET (REMEDY)

KPI PERFORMANCE REPORT

How Long ?

Parameter DumpNeighbor Relation

AuditDiscrepancies

CELL PLANNING DATABASE

Daily ReportWeekly Report

COPS

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COPS TAKING YOU FORWARD

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COPS Overview

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How Cops Works ?


COPS Overview

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Installation of COPS?

Hardware Requirement- 2GB RAM

- COPS Setup (Installer Package)

Installation Process- COPS Setup Wizard

STARTING COPS- License Activation- Serial Key Copy &

Send email to :[email protected]

Project Assignment- New User


Basic User Interface Layout

• Left Side Menu Bar• Map/Report Tab Screen

• Menu Selection Bar• Menu Tool


MAP / REPORT TAB SCREENLEFT MENU BAR

MENU SELECTION BAR


Map/Report Tab Screen


The side data enables you to view the GSM and UMTS site hierarchy. Expanding the database directory and then right-clicking on a particular sector provides a menu.

find the sector on the map

shows the planning and latest configuration for the selected sector

Left Side menu Bar


Menu Selection

MAIN 2G GSM 3G UMTS TOOLS MAP HELP

. Change Project

. Data Availability

. Create New Map

. AIC

. Application

. Analysis

. Performance Management. ConfigurationManagement.COPS Live

. AIC

. UMTS Application. Analysis. Performance Management. ConfigurationManagement. COPS Live

. Engineering Zone. OSS Server Setting. Preferences. Export Data. CTS Ticket Configuration . OSS VS Planning Tools

. MAP Tools

. Neighbor Tools

. Theme

. Ericsson Tools

. NSN Tools

. ALU Tools

. Help Manual

. Support


Main Menu

Change Project

Data Default Setting

Create New Map


3G UMTS

The Automatic Intelligent Correlator (AIC) module performs diagnosis for cells with poor/degraded voice CS Retainability, PS Accessibility, CS Accessibility and HSDPA . The AIC provides analysis and suggests possible solutions for resolving poor performance. You can run the AIC for the poorest-performing (worst) of a group of cells, a BSC, a user-defined engineering zone, or the entire network

AIC

Audit, Report&

Analysis

Audits:Audits are meant for engineers to check any discrepancies and non compliant items that exists in the network. Reports:Report functionalities are meant as a “For Your Information” kind of report so that engineers can use the information exported for other uses and checks. Useful information includes exporting network configuration or hardware configuration.

Analysis (by vendor name):Analyses are results that are generated after some engineering rules have applied in order to drill down to specific problems in the network.

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3G UMTS

Trending shows the trend of GSM or UMTS KPIs for multiple numbers of days for cells, RNC/BSC, Zone, or market.

MCubeThe MCube is an easy self managed tool that has all compliance reports as well as trending and tickets. Mcube is available for all vendors of GSM and UMTS.

Single Cell View

Carrier Comparison

Single Cell view is design to help engineers diagnose any one sector more efficiently.

Carrier Comparison allows users to compare a collocated multi-carrier site and their performance in any of the KPIS that COPS have

Trending

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3G UMTS

UMTS configuration management provides the capability to generate scripts for various functions in Specifics Vendor systems

ConfigurationManagement


COPS Live

Cops live module allows the user to connect through to the OSS at real time and pull out site status by running commands in through different interfaces

3G UMTS


Engineering Zone

OSS Vendor Setting

Preferences

Export Data

CTS Ticket Configuration

Unmatched Cells

COPS support analysis and audits that can be performed for a group of user defined cells or BSC(s) called Engineering Zones. You can create an engineering zone manually in a drop-down menu, or import pre-defined engineering zones into COPS. You can also create engineering zones separately for GSM or UMTS

The Ericsson Menu is used to setup the various the 2G and 3G OSS settings that COPS uses throughout the software

This function is used to export Neighbor data in Ericsson as well as NSN in a CSV.

Using this menu one can set various user preferences, General Setting, MAP Unit ,Email Setting, Vendor Selection, Scheduled Report, Terrain Height File, Pilot Pollution, Script and GPEH Enable

To have COPS Live function properly, engineers must setup install Remedy and have their user ID and password here. If this not setup properly, COPS Live will not return any CTS tickets.

This will generate a report for 2G or 3G for sectors that are in the OSS and not in the planning tool and vice versa

Tool Menu Overview


Site File Update

When a new site file has been downloaded from COPS server during COPS start up, a notification will be displayed on the top right hand corner of the tool.After the notification disappears there will be a small red exclaimation mark on the menu bar to notify users that a new site file downloaded.

Site File


Tool – Engineering Zone

1. Click Create/Edit2.Click New Zone to add sites, cells, or a BSC to the new zone. COPS will highlights your choice of specific sites, BSC, or cells. 3. Click Save. A Save Zone window displays in which you can name the new engineering zone.

Create New Zone


Tool – Engineering ZoneImport /Export and Audit

Select a zone file and then click Open. The format for the text or .csv file is as follows:MSCNAME,BSCNAME,SiteID,Sec_IDCOPS generates the new engineering zone

Import Zone File

This will allow the user to audit sites listed under zones.The audit returns two tabs, sites in multiple zones and sites not in any zones

Audit Zone

Export Zone

Selecting the Export GSM/UMTS Zones option in the Export menu exports engineering zones from COPS that another COPS installation can use


Tool – Preferences

Vendor Selection

GPEH GEO Location

MAP Unit

General Setting

Email Setting


COPS Functionality Module

- Map- Ericsson UMTS Map


MAP – Overview

The Map module contains a variety of basic icons

Basic Search Function

Show Neighbor Function to show all its current neighbor relations

The Theme filter module enables you to color sectors on the map thematically, based on selected KPIs or Parameters and their values

The tools for specific Vendor to plot certain Measurement Recording in to the MAP


Map Screen

The Layer shows what site files are currently being displayed on the map. Toggling the site layers will allow users to view any particular technology/band/UARFCN.


MAP – Map Module


MAP – Basic Search Function


MAP – Show Neighbor

Similarly click on same band, cross band or IRAT neighbors will only show you specific neighbor relations. IRAT neighbors will only show if both GSM and UMTS site files are enabled in the layer map menu


MAP – Theme Filter


MAP – Theme Threshold Setting


MAP – Label UMTS Sites

By Right Click on Sector Map , The Layer shows what Label site are currently being displayed on the map.


By Right Click on Sector Map , We can RUN AIC for particular sector.

MAP – RUN AIC


By Right Click on Sector Map , We can get KPI Trending Information for particular sector.

MAP – KPI Trending


By Right Click on Sector Map , We can get site information for particular sector.

MAP – Sector Information


MAP – Ericsson UMTSPropagation Delay

Users can select Propagation Delay (Latest Date) or (Custom Date) to run the arc of propagation on the map. Simply click on the sector that you wish to see and the detail information on each bin of propagation delay is available on the map and on the information tab of the map


MAP – Ericsson UMTSPSC Retune

Click on the PSC Retune button and then click on any sector for which the PSC needs to be modified.An alternate PSC along with the Existing PSC shows up on the right side of the screen. Click Try Me to see all other sectors having the same PSC as the alternate PSC. The alternate PSC is just a recommendation and cannot be changed. Users must first edit the PSCHannelGroup.txt file located in the C:\COPS folder



UMTS COPS Common Audits


3G UMTS – AUDIT

Audits:Audits are meant for engineers to check any discrepancies and non compliant items that exists in the network. Ideally the audits should show as few results as possible. There are common audits in COPS as well as special audits that are available only to specific vendors. Some audits allow users to generate script directly from the discrepancies in order to fix these. Engineers need to verify results before fixing these discrepancies.

Reports:Report functionalities are meant as a “For Your Information” kind of report so that engineers can use the information exported for other uses and checks. Useful information includes exporting network configuration or hardware configuration. There are common reports in COPS as well as special reports that are available only to specific vendors




3G UMTS – AUDIT


3G UMTS AuditIRAT Config

the UMTS Radio Topology file and the CNAI export are compared, with the UMTS to GSM relationship considered as valid. This audit creates three reports on separate tabs GSM to UMTS, GSM cell Config to UMTS and UMTS to GSM

UMTS TO GSM

GSM TO UMTS

GSM CELL CONFIG TO UMTS


3G UMTS Audit Parameter Discrepancy Check

This audit will create two tabs: The UMTS Parameter Audit Results and the Sector Non-Compliance Report

This audit checks any parameters that are not set to a default value. The default values are managed for the network through layer management parameters and areas.


3G UMTS Audit Parameter Discrepancy Check

Audit - Sector Non-Compliance Report

the audit displays all sectors/Node B with parameters that deviate from a market established default values


3G UMTS Audit Configuration Change Audit

This audit shows the users what configuration changes have been made in the past number of days or weeks. The changes that gets captured includes all neighbor or parameter changes. It also captures any E1 active or defined changes.User can also input a defined date range. This will be helpful for the user to determine changes in the network that may or may not be carried out by the user.


3G UMTS Audit Parameter Distribution Analysis

This audit was created to easily find any single vendor parameter easily and displays their value that corresponds to the user defined area.The Graph features allow the user to quickly tell any discrepancies of the parameter set in the user defined area.


3G UMTS Audit Distant Neighbor Check

Selecting the Distant Neighbor Check option in the UMTS Audits menu enables COPS to reports neighbors of cells that are located beyond a user-selectable distance limit. For example, for a limit set to 15 miles, COPS reports neighbors for a cell that are located beyond 15 miles. This provides a convenient check to search for far away neighbors


The non-mutual neighbor check identifies UMTS neighbor relationships that are one ways. The KPIs, handover count and handover failure count are provided (if available) to enable the engineer to decide if the relationship should be deleted or added. There are also columns that give the current number of neighbors for the source and the target so the engineers will know right away if there are room to add required relationships.

3G UMTS Audit Non-Mutual neighbor Check


3G UMTS Audit Neighbor and SIB Utilization

The neighbor list count provides the engineer with the total number of UMTS neighbors, and the sub-division of neighbor counts in the same and different bands.Sectors with high number of neighbors should be analyzed for overshooting; too few neighbors indicate an issue that may need to be checked also such as incomplete data translation. There is also a column for Cell State to identify cells that are not on air if too few neighbors are found


3G UMTS Audit Halted Cells

This will bring up the cell state audit for sectors to show halted (by admin state) and cell reserved within the selected area. The report shows status for UMTS cells at 6am



UMTS Ericsson Specific 3G Audits


Inter Frequency Load Sharing

Inter Frequency Handover

Power Audit

Iub Config Audit

3G Ericsson Audit


3G Ericsson AuditInter Freq Load Sharing & Handover

This audits checks for any sectors where the parameter “loadSharigCandidate” is set to 0

This audit checks whether the neighbors defined have the parameter interfreqFddMeasIndicator turn on or off. If it is not on, then the IFHO will not happen.

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3G Ericsson AuditPower Audit

The Ericsson power audits performs 4 consistency check power auditing:1. Check for maximum transmission power higher than RBS capability.2. It also performs a check where there are no HS Resources defined3. Check if sum of common channel power is higher than sector’s max TX power4. Check if sum of common channel power is less than sector’s power admission limit.


Iub Config audit attempts to find any IMA mismatches between the Node B and the RNC.

3G Ericsson AuditIub Config Audit



UMTS COPS REPORT


UMTS Reports enables you to generate reports for a set of cells (i.e., engineering zone), a selected RNC, or the entire network. You can sort, filter, or rearrange the results in a user-friendly report format and have the results emailed or exported to Microsoft Excel

UMTS Report Overview

• Report Wizard• Ericsson Report

• Radio Topology• PSC Reuse• Neighbor Handover Report• Alarms, Cell Down & E1 Report• Propagation Delay CDF• Propagation Delay Band Comparison• Hardware Configuration Report• IUB Congestion Report• Power Utilization Report


UMTS Reports enables you to generate reports for a set of cells (i.e., engineering zone), a selected RNC, or the entire network. You can sort, filter, or rearrange the results in a user-friendly report format and have the results emailed or exported to Microsoft Excel

UMTS Report WizardSpecific vendor


UMTS ReportRadio Topology Export

The radio topology export creates multiple tabs of information based on the selection of available MOs. It takes it from the radio topology file that was exported from the OSS.These MOs have information on parameters at RNC, Node B and Sector level


UMTS ReportPSC Reuse

This report is a tabular format of PSC reuse for source cells in a specific RNC or engineering zone. It also provides the closest sector with the same PSC and its distance from the source cell.In the Networks Options window that displays, select the area. Then click OK.


After selecting from network options (note we don’t recommend entire network because the file will be very large), you will be prompted with the number of days to gather the handover data.The report shows data of neighbor relationships for same bands. The RL attempts are averaged over the user selected period for increase accuracy.

UMTS ReportNeighbor Handover


The report generates a table and a chart to show the amount of alarms, cell down or any T1 issues that has occurred in the past up until the specified date

UMTS ReportAlarm, Cell Down & E1 Report


The report generates a table and a chart to show the amount of alarms, cell down or any T1 issues that has occurred in the past up until the specified date

UMTS ReportE1 Configuration Report


UMTS ReportPropagation Delay CDF

This report gives the propagation delay of sectors at CDF values of 50%, 95% and 99%. Overshooting analysis is calculated for UMTS this way.


UMTS ReportHardware Configuration

The report shows the number of RAXs, TXs and their corresponding channel elements so user can investigate how many CEs are already on a site if congestion occurs.


UMTS ReportIUB Congestion

IuB congestion report shows any sites suffering from congestion by displaying the KPIs of AAL2 success and TN Blocking.


UMTS ReportPower Utilization

This report shows all the sites in the selected area and their power utilization distribution. It shows power used in HS and non HS in % as well as in dbm. The last column shows which hour the max power utilization occurs..



PERFORMANCE MANAGEMENT


Trending: Opens a tab to trend graphically a RNC, zone, site or sector for up to the last 45 days as a daily statistical trend. It also allows users to do hourly trends on certain KPIs. Hourly trends are only available up to the last three days.Mcube: Opens a tab that shows what the network health is like for a selected RNC or Zone. All Kpis are already processed and ran for the previous day. This view not only shows the latest KPI as of yesterday but also the compliance issues that engineers usually look at on a daily level. Here the user can run COPS reports directly from Mcube because most of the compliance can be drilled down and opened in a report format the same way as through the menu.Single Cell View: Opens a tab that allows users to drill down on any one particular sector of the network. The single cell view provides trends of KPIs and failure reasons as well as useful information from the automatic intelligent Correlator (AIC) about all the symptoms that were found during that one day.Carrier Comparison: Opens a comparison graph for any site in the network to compare different KPIs on collocated multi carrier sites.

UMTS Performance Management Overview

• TRENDING• MCube• Single Cell View• Carrier Comparison





UMTS Performance ManagementMCube

Allows user to change between different vendors and technology to update results in MCube

MCube : Manage, Monitor & MitigateThe thematic on the dials including the ranges can be modified via this icon

Users can change the dials to view different KPIs by clicking this icon

This icon allows the user to zoom in on particular sections

Network Health: These are Kpis that are shown in the form of dials

KPI Trends: The first and second columns are the actual KPIs and their values for the selected day. In the next column, the up and down arrows represent the change behavior from the previous day.

Top Offenders: In here we show the cells sorted by top offender criteria under the geo selected area.

Compliance: These are the custom compliance report for each technology/vendor. It shows the most important issues in the network and how many sectors falls into these issues. Users can click on the arrows to trend particular compliances

AIC Root Causes. The root cause column in the AIC is shown in a pie chart view. In addition, the user can see a better pie chart after zooming in. AIC can also be ran from the zoomed in Pie chart

Open Tickets: Any operations tickets will be shown here. Users can click this section to trend the tickets opened progress.


UMTS Performance ManagementTrending (1)

The trending tool in COPS allows the user to view various KPIs in charts. Each chart can display two KPIs; the KPI selection button is located at the top right of each chart. The thematic for each KPI is editable and can be saved


UMTS Performance ManagementTrending (2)

DATE/KPI TYPE/FREQUENCY AIC TOGGLE THEMATIC SAVE

SITE/AREASELECTION

AIC WORST CELL

ORDER

TREND CHART

KPI SELECTION


UMTS Performance ManagementTrending – KPI Selection

We can also change the KPI that you want to display by clicking the icon in the top right corner of each graph to display the KPI Selection window.

We can also change the KPI Threshold by clicking the icon in the top right corner of each graph to change KPI Threshold Selection window both GSM and UMTS. Note : some KPI Threshold value could be change in Network Level, RNC and Cell Level.


UMTS Performance ManagementTrending – KPI and Counter drill down Analysis

Actual counter and the formula that is used for the KPI will be displayed here

From any trending, users can click on any KPI to display the worst cell view. There is a tab


UMTS Performance ManagementCarrier Comparison

Carrier Comparison allows users to compare a collocated multi-carrier site and their performance in any of the KPIS that COPS have.



Automatic Intelligent Correlator


AIC Overview

Presented to XXXXXX

The Automatic Intelligent Correlator (AIC) module performs diagnosis for cells with poor/degraded voice CS Retainability, PS Accessibility, CS Accessibility and HSDPA . The AIC provides analysis and suggests possible solutions for resolving poor performance. You can run the AIC for the poorest-performing (worst) of a group of cells, a BSC, a user-defined engineering zone, or the entire network

CS Retainability: AIC finds and diagnose sectors offenders in the network that has high voice drop call rates.PS Accessibility: AIC finds and diagnose sectors offenders in the network that has low PS accessibility.CS Accessibility: AIC finds and diagnose sectors offenders in the network that has poor voice accessibility. HSDPA: AIC finds sectors suffering from low HS throughput and attempts diagnose these sectors


AIC sub-modules

Selection Criteria

AIC Result /Information


AIC sub-modulesSelection Criteria

Entire Network/BSC/Engineering Zones: Engineers may select the area in which the AIC will run for the sites. Date Box: AIC will run the analysis on the data collected from the date box. Top Offenders: This check box returns different results depending on its selection. When the checkbox is not ticked, AIC will return the highest offenders based Retainability %, Accessibility % or Data throughput for the three sub modules respectivelySingle Cell: Users can pick any cell in particular and run AIC just for this one cell. No. of cells: Specifies how many cells the AIC will analyze and return. This is not how many cells the AIC will process, which is determined by the geographic selection.Threshold: Absolute (%): This will show only sectors below this threshold. Threshold: Relative (%): Deterioration of Avg of last 7 days means it will be based on the average of last week’s stats and finds cells that are worse than that.Filter: Opens custom filter selection to better determine what cells to process by the AIC

Custom Filter


AIC sub-modulesAIC Report

The report is consisted of two tabs. • The AIC information tab • The AIC Result tab

The AIC information tab has all the major KPIs and drop causes pegged by the OSS of the sectors found

The AIC Result tab is the platform that the engineers will find most useful


AIC sub-modulesAIC Result tab (1)


AIC sub-modulesAIC Result tab (2)



AIC- Advance AIC drill down and analysis


AIC sub-modulesAIC Right Click

Users can drill down and do advance analysis from the AIC page directly. Right click on any of the row to reveal the following menu


EXPORTING TO EXCEL


SEND TO TRENDING

If users select send to trending functionality then this will open up a cell level trending for the last 30 day of the selected sector

This will export not only the AIC results and information but also the alarms, faults and Config change on different tabs


SEND TO MAP


SECTOR CONFIGURATION

Sector configuration will quickly show the engineer all the latest configuration of the sector

This function is the same as other report send to map where the user can see in the map the location of the sector highlighted and neighbors shown.


SECTOR PERFORMANCE


NEIGHBOR PERFORMANCE

engineers can also see all the neighbors and their respective performance for the previous day on selected major KPIs

Engineers can select sector performance to see all KPI for the selected sector



AIC- Advance ways of running AIC


Advance ways of running AIC

WAYS OF RUNNING AIC

From M-Cube

From Worst Cell View

From Trending

From MAP


FROM MCUBE

FROM WORST CELL VIEW


FROM TRENDING

FROM MAP

When a user clicks on any KPI columns on any of the top 4 graphs, the bottom chart will populate with the worst cell view for that area and its KPI. The functionality here is the same as worst cell view where user can click on the column to run AIC for each individual sector

Users can run AIC directly from the map itself on any sectors. After user finds the particular sector that they wish to drill down on. Click on the select functionality and right click on any sectors on the map to reveal the above screenshot. Follow the “Run AIC” towards the sector and the AIC module that the user wishes to run. It will also prompt for a date selection and then it will run the AIC for that date on that sector


THANK YOU

COPS Training Claro Nicaragua

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Transcript of COPS Training Claro Nicaragua