CoppinState

University

Enterprise Portal – Lessons Learned / Demonstration

November 11, 2005 @ 8:30 a.m.

USM Regional Conference

Towson, Maryland

CoppinState

University

Session Overview

Session will cover the following:

1. Lessons Learned and Experiences

2. Demonstration

3. Questions and Answers

CoppinState

University

Lessons Learned

• Account Migration (User Profiles)– Missing roles

• Example – Financials roles

– Multiple primary email accounts• From HR/SA – business

• From Financials – work

– Missing ID type• Set to ‘None’

CoppinState

University

Lessons Learned

• Content Provider Changes– Remove password controls from HR/SA and

Financials– Remove functionality to change password /

email addresses / forgot password & hint questions (HR/SA and Financials)

– Increase inactivity timeouts to match Portal inactivity timeouts

CoppinState

University

Lessons Learned

• Navigation– Included existing navigation (self-service)– Missing portal links for self-service (student)

• Additional student testing

CoppinState

University

Lessons Learned

• Account Signon Utility– Users entering correct username/password to 3rd

party systems• Example – user enters PS user id and password

instead of user name and password for SkillSoft

CoppinState

University

Lessons Learned

• Patches and Fixes– PeopleTools upgrade (Financials)

• Test single signon and application messaging

– Application updates (HR/SA)• Plan to make Portal unavailable during those times

CoppinState

University

Questions?

Chris Kennedy

Sr. PeopleSoft Systems Admin/Analyst

Coppin State University

2500 W. North Avenue

Baltimore, MD 21216

ckennedy@coppin.edu

CoppinState

University

Lessons Learned

• EagleLinks website– Web team developed interface to track usage

and ip address of users