Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line...

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International Conference on Public Policy Singapore 28 June 2017 Coordinating services for older people Adam Graycar Flinders University, Australia [email protected] 1

Transcript of Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line...

Page 1: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

International Conference on Public Policy Singapore 28 June 2017

Coordinating services for older people

Adam Graycar Flinders University, Australia

[email protected] 1

Page 2: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

PERCENT OF POPULATION AGED 60+ (2015 AND 2030)

Source: United Nations, Department of Economic and Social Affairs, Population Division (2015). World Population Prospects: The 2015 Revision;

http://www.un.org/en/development/desa/population/publications/pdf/ageing/PopulationAgeingAndDevelopment2015.pdf

12.3 11.6

15.2

17.9

8.9

33.1

7.9

4.5

20.4

28.6

16.5 17.2

25.3

30.7

12.5

37.3

9.9

4.8

24.6

36.6

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

40.0

World Asia China Singapore India Japan Egypt Nigeria Australia Italy

Percent of population aged 60+

2015 2030

2

Page 3: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

PERCENT OF POPULATON AGED 80+ (2015 AND 2030)

1.7 1.4

1.6

2.4

0.9

7.8

0.8

0.2

3.9

6.8

2.4 2.1

2.9

5.3

1.3

12.7

1.0

0.2

5.7

9.7

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

World Asia China Singapore India Japan Egypt Nigeria Australia Italy

PERCENT OF POPULATION AGED 80+

2015 2030

3

Source: United Nations, Department of Economic and Social Affairs, Population Division (2015). World Population Prospects: The 2015 Revision;

http://www.un.org/en/development/desa/population/publications/pdf/ageing/PopulationAgeingAndDevelopment2015.pdf

Page 4: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

DEPENDENCY RATIO (PER 100 PERSONS AGED 15-64)

[email protected] 4 Source: Profiles of Ageing 2015,

https://esa.un.org/unpd/popdev/Profilesofageing2015/index.html

WORLD ASIA

CHINA SINGAPORE

Page 5: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

DEPENDENCY RATIO (PER 100 PERSONS AGED 15-64)

[email protected] 5

Source: UN Profiles of Ageing 2015

https://esa.un.org/unpd/popdev/Profilesofageing2015/index.html

EGYPT NIGERIA

Page 6: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Policy drivers • Greater life expectancy at birth & later

• Declines in age specific mortality

• High rates of chronicity

• Surplus of women at higher age groups

• Women with no spouse

• Smaller families

• Greater urbanisation and relocation for work

• Changing nature of work and technology

[email protected] 6

Page 7: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Policy challenges (selection only)

• Income - adequacy and equity

• Accommodation for poorest elderly

• Ethnicity and ageing (migration issues}

• Health care - what sorts of interventions?

• Home care services

• Transport policies

• Consumer issues

[email protected] 7

Page 8: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Basics

• Tangible resources

• Effective services

• Close companionship

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Page 9: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Who provides these?

• Government

• NGOs

• Commercial sector

• Families

[email protected] 9

Page 10: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Parliament Acts

The Commissioner for the Ageing Act (1984)

Objectives:

Foster integration; create social structures; create social ethos; understand multicultural issues

Functions

Advise; monitor; promote interests; compile data; communicate; consult; assist in coordination

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Page 11: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Policy questions

• What is the problem?

• Who owns the issue?

• What evidence base for policy?

• What policy instruments are used?

• What stakeholder engagement?

• What implementation issues?

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Page 12: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

What we did

• Policy development

• Research and evaluation

• Stakeholder outreach

–community,

–industry,

–other parts and levels of government

–media

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Page 13: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Doing it

• What bureaucratic arrangements?

• Political/ bureaucratic interface

• How did federal/ state relations play out in this field

• Are older people better off today than they were all those years ago?

[email protected] 13

Page 14: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Outcomes

• Legislation

• Guidelines

• Programs/ services

• Information

(political benefit??)

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Page 15: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Legislation

• Abolition of mandatory retirement age

• Retirement Villages Act 1987

• Licensing of supported residential facilities

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Page 16: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Guidelines

• Planning and design guidelines for purpose-built accommodation - having these incorporated into planning codes

• Standards for new technology and equipment used by and with older people (in conjunction with the Standards Association of Australia)

• Investment advice – voluntary code in SA

[email protected] 16

Page 17: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Programs/ services (1)

• Transport – Access cabs

– Mini buses

– Petrol reimbursement for volunteers

– Public transport concessions (Seniors Card)

• Electricity – Prevention of automatic disconnection if bill not paid

– Concessions

• Insurance package for older volunteers

[email protected] 17

Page 18: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Programs/ services (2)

• Home Maintenance and Security Scheme

• Continence Advisory Group

• University of the third age

• Employment services (DOME)

• Numerous other health and home service programs

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Page 19: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Information

• Research and info on elder abuse

• Crime prevention and safety guidelines

• Nursing Homes and Hostels Inquiry Service

• Age Line (phone information service)

• Age Pages (health information - also translated

into numerous community languages)

• Demographic information

• Hundreds of speeches and presentations

[email protected] 19

Page 20: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Federal issues

• Retirement Income

• Nursing Homes

• Aged care services – Home care and support

– Residential services

– Flexible care

• Medicare/ Pharmaceuticals/ Veterans

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Page 21: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Lessons for today & beyond contextual issues

• Identifying future needs and issues

• Legitimacy of claims - claim shift

• Older people change - from grateful to entitled

• Challenges for public administration and revenue

• Policy ownership

• Core business and by-products

[email protected] 21

Page 22: Coordinating services for older people•Nursing Homes and Hostels Inquiry Service •Age Line (phone information service) •Age Pages (health information - also translated into numerous

Lessons for today & beyond policy and program issues

• Income issues/ pensions/ superannuation • Residential care/ quality/ cost/ care

workforce shortages/ carer skills • Safety & security/ elder abuse • Employment and workforce exclusion • Housing/ affordability/ homelessness/

design issues And that’s only the beginning

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