Coordinated Intake

Continuum of Care Board3/31/2015

Background

• HUD Mandate• Coordinated Entry Policy Brief

• Local Planning• 3 year local planning process• “A New Front Door for Homeless

Services”

• Consultation with CC St. Paul Minneapolis• Have been doing Coordinated Intake for

2 years

System Requirements

Standardized

Assessment

Easy Client Access

Low Barrier

Geographic Coverage

No Wrong Door

Approach

Special Populations:

Youth, Veterans, Domestic Violence

Trained Staff

Vulnerability Based

Coordinated Intake Staffing

• Brendan Ward: Senior Manager of Operations

• Doreen Best: Program Manager for Coordinated Intake

• Karissa White: Mobile Intake Assistant

• OPEN: Lead Crisis Case Manager

• OPEN: Part-time Mobile Intake Assistant

Process

Phase 1

Pre-Screening• 211, HOST, Walk-

in to Agency or Coordinated Intake staff

• Assessing Homeless Status (Literally Homeless vs. At-Risk of Homelessness)

Initial Assessment

• Initial Assessment (VI-SPDAT)

• Assess criminal background, physical health, mental health, substance abuse, length of time homeless, etc.

• Appointment made for deeper assessment by CI staff

Phase 2

SPDAT Assessment done by CI Staff

Shelter Waiting List & Case Management Housing Referrals

Phase 2

Housing Referrals

• 1-4: Resolve Homelessness with little intervention

• 5-9: Rapid Re-Housing

• 10+: Permanent Supportive Housing

Phase 3

Shelter and Housing Placement

Waiting list based on vulnerability status

Once bed is available & referral is made agencies have 24 hours to accept or deny

Case Conferencing

Next Steps

•HMIS and ETO complete set-up

•Hiring Lead Crisis Case Manager

•Re-set Coordinated Intake Advisory Meeting

•Policy & Procedure Approval by CoC Board

Questions?