Conversion Optimization PubCon 2011 WiderFunnel
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Transcript of Conversion Optimization PubCon 2011 WiderFunnel
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
How to Use Conversion Optimization for Marketing Insights
(and huge revenue lift!) Plus, two special announcements
Chris Goward Co-Founder & CEO WiderFunnel @chrisgoward
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
What do we do? • Conversion Optimization Testing
– Planning, copywriting, design & coding
• Landing Page Optimization • Web Analytics & AdWords Audits
Guaranteed Results • You will get conversion rate or revenue lift
The Conversion Optimization Agency
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Who’s Getting Results?
Clients globally: US, UK, Canada, Spain, Sweden, Israel, Australia, Japan
Our Clients:
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Let’s start with a little warm-up!
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Lead Generation Landing Page
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Which Paid Search Landing Page Won?
B
vs.
A
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
20% Conversion Rate
Lift!
B
Test Result
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
B
Test Result
Marketing Insight!
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Following “Best Practices” Doesn’t Work!
Green buttons work best… Red buttons work best… No, use orange buttons…
Minimize form fields… Minimize clicks to conversion…
Emphasize security icons… Security icons raise anxiety…
Sex sells… Always include a smiling person...
Never include people… Use long copy landing pages…
Minimize your copy length… Lead with benefits… Lead with features…
Etc…
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization Has Been Undersold
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Let’s Correct Some Misconceptions
Conversion Optimization is NOT…
Not Multivariate Testing
(Can you spot the difference?)
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
The False Promise of Testing Technology
Weak Ideas Brilliant Results
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…
Not Design Testing
(Please, no more button tests!)
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Conversion Optimization is NOT…
Not Before & After Testing
Old Page
[ New Page
[ Conversion Rate
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Real Conversion Optimization is…
Persuasion Marketing
Experience Design
Scientific Method
Conversion Optimization
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
How? Create Powerful Hypotheses
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
What Makes a Great Hypothesis?
1. Testable
2. Seeks to solve conversion problems
3. Aims at improving Marketing results
4. Builds on Marketing Insights
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Use a Systematic, Repeatable Process
2 Hypothesis
Creation 3
Funnel Experiment
Map
5 Technical
Install
4 Graphic Design &
Copy
6 Experiment
Launch
1 LIFT
Analysis
7 Results Analysis
Kaizen Plan
For more, google: “WiderFunnel white paper”
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Special Announcement #1
ConversionSkills.com beta for PubCon
ConversionSkills.com/beta
• Test your Conversion Skills • View more case studies • Find out what really works
Go to:
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Free Offer: Custom Landing Page Evaluation
Interested in a Free Landing Page Evaluation? – 10 time slots are available – Scheduled on a first-come, first-served basis
To qualify:
1. Email to: [email protected]
2. Tell us the URL of the web page you’d like evaluated
3. Minimum 30,000 unique visitors per month
Special Announcement #2
© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward
Remember, for free evaluation… • Email to: [email protected]