Conversion Optimization PubCon 2011 WiderFunnel

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© 2007-2011 WiderFunnel Marketing Inc. How to Use Conversion Optimization for Marketing Insights (and huge revenue lift!) Plus, two special announcements Chris Goward Co-Founder & CEO WiderFunnel @chrisgoward

Transcript of Conversion Optimization PubCon 2011 WiderFunnel

Page 1: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

How to Use Conversion Optimization for Marketing Insights

(and huge revenue lift!) Plus, two special announcements

Chris Goward Co-Founder & CEO WiderFunnel @chrisgoward

Page 2: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

What do we do? •  Conversion Optimization Testing

–  Planning, copywriting, design & coding

•  Landing Page Optimization •  Web Analytics & AdWords Audits

Guaranteed Results •  You will get conversion rate or revenue lift

The Conversion Optimization Agency

Page 3: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Who’s Getting Results?

Clients globally: US, UK, Canada, Spain, Sweden, Israel, Australia, Japan

Our Clients:

Page 4: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Let’s start with a little warm-up!

Page 5: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Lead Generation Landing Page

Page 6: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Which Paid Search Landing Page Won?

B

vs.

A

Page 7: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

20% Conversion Rate

Lift!

B

Test Result

Page 8: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

B

Test Result

Marketing Insight!

Page 9: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Following “Best Practices” Doesn’t Work!

Green buttons work best… Red buttons work best… No, use orange buttons…

Minimize form fields… Minimize clicks to conversion…

Emphasize security icons… Security icons raise anxiety…

Sex sells… Always include a smiling person...

Never include people… Use long copy landing pages…

Minimize your copy length… Lead with benefits… Lead with features…

Etc…

Page 10: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Conversion Optimization Has Been Undersold

Page 11: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Let’s Correct Some Misconceptions

Conversion Optimization is NOT…

Not Multivariate Testing

(Can you spot the difference?)

Page 12: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

The False Promise of Testing Technology

Weak Ideas Brilliant Results

Page 13: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Conversion Optimization is NOT…

Page 14: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Conversion Optimization is NOT…

Not Design Testing

(Please, no more button tests!)

Page 15: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Conversion Optimization is NOT…

Not Before & After Testing

Old Page

[ New Page

[ Conversion Rate

Page 16: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Real Conversion Optimization is…

Persuasion Marketing

Experience Design

Scientific Method

Conversion Optimization

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© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

How? Create Powerful Hypotheses

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© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

What Makes a Great Hypothesis?

1.  Testable

2.  Seeks to solve conversion problems

3.  Aims at improving Marketing results

4.  Builds on Marketing Insights

Page 19: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Use a Systematic, Repeatable Process

2 Hypothesis

Creation 3

Funnel Experiment

Map

5 Technical

Install

4 Graphic Design &

Copy

6 Experiment

Launch

1 LIFT

Analysis

7 Results Analysis

Kaizen Plan

For more, google: “WiderFunnel white paper”

Page 20: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Special Announcement #1

ConversionSkills.com beta for PubCon

ConversionSkills.com/beta

•  Test your Conversion Skills •  View more case studies •  Find out what really works

Go to:

Page 21: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Free Offer: Custom Landing Page Evaluation

Interested in a Free Landing Page Evaluation? –  10 time slots are available –  Scheduled on a first-come, first-served basis

To qualify:

1.  Email to: [email protected]

2.  Tell us the URL of the web page you’d like evaluated

3.  Minimum 30,000 unique visitors per month

Special Announcement #2

Page 22: Conversion Optimization PubCon 2011 WiderFunnel

© 2007-2011 WiderFunnel Marketing Inc. | widerfunnel.com | @chrisgoward

Remember, for free evaluation… •  Email to: [email protected]