CONTROLLING

Definition

Harald Koontz: Controlling is the measurement and correction of performance in order to make sure that enterprise objectives and the plan devised to attain them are accomplished.

Characteristics of the Control

Pervasive Function

Review of Past Events

Forward Looking

Action Oriented

Continuous Process

Dynamic Process

Significance

Coordination

Corrective Action

Decision making

Better Planning

Decentralization Of Authority

Effective Supervision

Limitations

No Control Over External Factors

Costly Affair

Resistance From Employee

Difficulty in Setting Qualitative Standards

Requirement Of A Good Corrective Plan

Emphasis On Objective

Efficiency Of Control Techniques

Responsibility Of Control

Direct Control

Flexibility

Control By Exception