Recognised Warranted Contractor’s

Applicable to NIHE grant aided work’s for

NIHE / FOLD / STAYING PUT/ GABLE

FIND A CONTRACTOR HELPLINE

02870325980

NORTHERN IRELANDS

LEADING CONSTRUCTION

CONSUMER PROTECTION

SCHEME

Contractors Insurance Guarantee Services (NI) Limited. Whitehall Chambers, 43 New Row, Coleraine, Co Londonderry. BT52 1AE.

Tel: 02870325980 Fax: 02870343641 EMAIL: cigs@wallace-group.co.uk

PROFESSIONALISM SMALL WORKS CONTRACT LEGAL PROTECTION

CUSTOMER INSURANCE WARRANTY

CUSTOMER DISPUTE CONCILIATION SERVICE

Contractors Insurance Guarantee Services Limited.

06 NOV 2015

Select a C.I.G.S. registered “Warranted Contrac-

tor” then verifies his registration status with the

scheme office (02870325980) or online at

www.searchni.co.uk

Outline, discuss and agree the

schedule of works you want

undertaken

Agree a Contract Price

Sign a Small Works Contract to for-

malise the agreement

Receive your Insurance Warranty for

the works

Your Insurance Warranty continues

for two years after completion

A TYPICAL EXAMPLE OF THE SCHEME PROCESS

CHECK THAT A WARRANTY APPLIES TO YOUR PROJECT

If you fall out with the contractor call on the

C.I.G.S dispute conciliation service

INTRODUCTION TO THE SCHEME BENEFITS

CONTRACTORS INSURANCE

GUARANTEE SERVICES (NI) LIMITED

Over recent years there has been growing pressure on Government and Local Authorities to protect householders from the unscrupu-lous element within the construc-

tion industry. For far too long the genuine professional contractor and the reputation of the Construction In-

dustry, as a whole, has suffered at the hands of the "Cowboy Contractor". It is therefore important that, you the consumer has protection and that the Contractor you appoint is a genuine professional firm.

CONSUMER AND CONTRACTOR PROTECTION

Contractors Insurance Guarantee Service (NI) Ltd (C.I.G.S.) has been born out of this real need in Northern Ireland to provide a method to protect the consumer from the failure and misbehaviour of the unscrupulous contrac-tor.

THE NORTHERN IRELAND HOUSING EXECUTIVE The success of the scheme was recognised when The Northern Ireland Housing Executive announced, in March

1988, that grants will only be paid on condition that the work be carried out by a contractor who is Registered with an approved Warranty Scheme and who will provide

an Insurance backed Warranty. Since 1988 Contractors Insurance Guarantee Services (NI) Ltd has been a Warranty Scheme that is recognised by the Northern Ireland Housing Executive in its provision of a Province wide register of “Warranted Contractors" for

grant applicants. WHAT IS A "REGISTERED CONTRACTOR"? A registered contractor with Contractors Insurance Guar-

antee Services (NI) Ltd is a contractor where the scheme has been satisfied that..

the contractor's management and administra-

tion structure is adequate for his activities.

the contractor has had adequate experience in

the construction industry.

the contractor has adequate financial resources

to fund his operation.

the contractor has suitable Employers and Public

Liability insurances.

the contractor's previous contracts have been

completed to the satisfaction of all parties.

the contractor will encourage excellence and pro-

vide honourable practice in the conduct of his business and abide by the scheme code or con-duct (copy available on request).

the contractor will maintain a high standard of

workmanship relative to his trade. Compliance with this basic criteria is in itself an assurance to the consumer that the C.I.G.S. registered contractor is worthy of his status.

THE BASIC SCHEME PRINCIPALS EXPLAINED

HAVE CONFIDENCE IN YOUR CONTRACTOR

A construction project can be one of the bigger financial decisions anyone can consider. The stress and worry of selecting a contractor can be daunting to most and as such this scheme exists to relieve you of that pressure. Price is important, but so is the confidence you have in the selec-tion of the contractor. A C.I.G.S. “Warranted Contractor” is vetted for you and can provide the benefits outlined in this

booklet. IDENTIFY A C.I.G.S. WARRANTED CONTRACTOR Having been accepted to the scheme the Contractor, can

promote himself as a professional “Warranted Contractor”.

using the recognised logo and scheme promotional litera-ture. You can verify the contactors registration status by telephoning the scheme office (02870325980) or visiting our internet site at www.searchni.com. LEGAL PROTECTION: SMALL WORKS CONTRACT

The “Warranted Contractor” uses the scheme’s procedures and small works contract to legally bind his relationship with his customer thus protecting both parties’ interests and this will be referred to in a dispute, as the basis of the relationship.

CUSTOMER INSURANCE WARRANTY

The Customer can, as part of the Small Works Contract, be provided with an Insurance Company backed warranty for the period of the contract and two years thereafter. DISPUTES CONCILIATION

On warranted projects both The “Warranted Contractor” and Customer have access to the scheme’s professional conciliation procedure to resolve disputes via amicable dia-logue and negotiated consensus.

CONTACT THE SCHEME OFFICE FOR FURTHER EXPLANATION

Find a contractor telephone Helpline 02870325980

Or visit : www.searchni.co.uk

BT04 2GE MAGILL CONTRACTS 96 Circular Road Belfast 02890 760225 07802 453202 BT05 7SS Crosby Windows 11 Manns Road Belfast 02890 448250 07710 196929 BT06 8JU Robert McKenzie Bldg Contr 2A Ravenhill Crescent Belfast 02890 458660 07711 690162 BT07 3FH Bury Glass 29 Ailesbury Road Ormeau Road 02890 642183 07860 481981 Belfast BT09 5EP Mr John A Glackin 7 Hillside Gardens Stranmillis 028 90280410 07710 151603 BELFAST BT09 7ET Beechhill Development Co. Ltd Unit 1 Musgrave Park Ind. Estate 02890 665639 07973 663424 Stockmans Way Belfast BT11 8BN Belfast Building Company 144 Glen Road Belfast 02890 618828 07802 960824 BT11 8GD Mr John Rooney 16 Fruithill Park Belfast 02890 431969 07831 260063 BT11 9DN Mr Kieran McCann Roofing & Building 26 Riverdale Park Drive 028 90586451 07968 347762 Belfast BT12 6DT J & A Cooke 48 St. James Park Belfast 02890 294334 07791 345807 BT12 6HX Mr Paul Martin 102 Broadway Donegal Road 02890 242911 07050 606671 Belfast BT12 7DZ Property Pres. Bldg.Contr.Ltd Farset Enterprise Park Unit 1-2 02890 310522 07803 272489 638 Springfield Road Belfast BT15 3PU Disability Needs Ltd Unit 3 1 York Road 028 90745333 07711 176974 Belfast BT19 1YR Darren Sterrett Joinery & Building 9 Lord Wardens Green 07881 870300 07881 870300 Bangor Co. Down BT22 1JH James H. Hughes Ltd 2 Upperballygelagh Road Ardkeen 02842 738728 07771 594783 Newtownards Co. Down BT22 1JR Coulter Construction 11 Ballyrusley Road Portaferry 028 42728604 07720521799 Newtownards Co. Down BT22 1RD Mr Anthony McCallum 23 Ballyphilip Road Portaferry 02842 771559 07742 423699 Newtownards Co. Down BT22 2HF Mr Peter Christie 2 Kilbright Road Millisle 02891 861231 07802 567781 Co. Down BT22 2LZ Unit Developments Ltd C/O Jim Speers 239 Ballywalter Road 02891 861650 07771 521272 Millisle Co. Down BT23 4EA O Miskelly Limited Unit 23A Crawfordsburn Road Industrial Estate 02891 812431 07711 812431 Newtownards Co. Down BT23 4UU Cantley Construction Ltd 1 Mountain Park Newtownards 028 91815387 07970 481894 Co Down BT24 8YJ Hanna Const. B'nahinch Ltd 172 Old Belfast Road Ballynahinch 07703 622504 07703 622504 Co Down BT25 1NT D. Ferguson & Son 7 Barronstown Road Dromore 028 92699367 07860 800267 Co. Down BT28 3XQ CDW Homes 26B Sheepwalk Road Lisburn 028 92648042 07802297093 Co Antrim BT30 7RQ M P Contracts 1 Denvir Court Downpatrick 028 44881199 07725 569904 Co. Down BT30 8AU Patrick Trainor 217 Ballynoe Road, Downpatrick 02844 841929 07710 157801 Co. Down. BT31 9DG John McCartan Ltd 34 Main Street Castlewellan 02843 770990 07710 800843 Co. Down BT32 5LY Mr John McAleenan 12 Ballyshiel Road Katesbridge 028 40671276 078011 87691 Banbridge Co. Down BT33 OLA Lomac Construction Ltd 86 Ballagh Road Newcastle 02843 722139 07739 490570 Co Down BT34 1SY Aidan McParland 35 Barr Hill Road Ballylough 02830 821515 07771 808086 Newry Co. Down BT34 2HJ LMC Contracts 40 Hilltown Road Mayobridge 02830 851937 07880966828 Newry BT34 2LY McGovern Construction NI Ltd 14 Bettys Hill Road Ballyholland 02830 267010 07760 490719 Newry Co. Down BT34 2TB Seamus & Brendan Grant 7 Carney Grove Mayobridge 02830 851815 07710 078985 Newry Co. Down

POSTCODE CONTRACTOR/TELEPHONE & MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

BT34 3PY Mallon & Fitzpatrick 61 Corrags Road Warrenpoint 02841 772843 07768 170829 Newry Co. Down BT34 4HN JDL Contracts Ltd 23 Dougans Road Kilkeel 028 417 65164 07710 458403 Co Down BT34 4HY Mr Clifford Hanna 26A Leitrim Road Kilkeel 028 417 63358 07803173333 Co Down BT34 4JB J. A. Graham & Son 146a Ballinran Road Kilkeel 02841 764233 07835 152569 Newry Co. Down BT34 4JZ B Cousins Contracts Ltd Oaklodge 211 Newry Road 02841 765057 07710 092193 Kilkeel, Newry Co. Down BT34 4PU R. G. Graham & Sons Ltd 96 Head Road, Ballymartin, 02843 768615 07818 437437 Kilkeel, Co. Down. BT34 4RZ HJ Contracts (NI) Ltd 118 Tullyframe Road Kilkeel 02841 765250 07980 253308 Co Down BT34 4UR Mr James Alex Martin 54 Sabbath Hill Ballymartin 02843 768430 07710 444795 Annalong Co. Down BT34 5NB Jim Hollingsworth & Son Ltd 5 Drumarkin Road Rathfriland 02840 630422 07721 882131 Newry Co. Down BT35 6QN Cairns Builders 18 Blackbridge Road Poyntzpass 02838 318690 07899 950681 Newry Co Down BT35 7PZ Mr Joseph McCann 49 Carricknagavna Road Belleeks 02830 878769 07815 150588 Newry Co Down BT35 7QH FAB Construction Ltd 16 Carrowbane Road Drumilly 028 30838842 07715102164 Belleek Co Fermanagh BT35 8RD Mr Patrick McDonald 73 Seavers Road Ballinliss 02830 848514 07801133141 Killeavey Co. Down BT35 8RD Mr Patrick McDonald 73 Seavers Road Ballinliss 02830 848514 07801133141 Killeavey Co. Down BT35 8RQ Doran Contracts Limited 12 Ayallogue Road Killeavey 02830 848402 07831 720912 Newry Co. Down BT35 9HL Martin Brothers 20 Dundalk Road Crossmaglen 02830 861347 00353 876868741 Newry Co. Down BT35 9LY P. Murphy & Sons 36 Carnally Road Silverbridge 02830 861000 00353 8761 31182 Newry Co. Down BT35 OBE W Park & Son 20 Markethill Road Newtownhamilton 028 30878491 07904 242036 Newry Co. Down BT36 4SY Kenny Construction 15B Ballyvesey Road Newtownabbey 028 90343787 07831 599666 Co. Antrim BT36 7QW Cliftonville Construction 255 Antrim Road Newtownabbey 028 90841312 07763 886900 Co Antrim BT36 7SZ B. Creighton Contracts 15 Glenwell Gardens Glengormley 02890 587362 07708 452025 Co. Antrim BT38 8TP Shaun Owens T/as SOS Building 52 Station Road Greenisland 02890 869596 07808 404229 Co Antrim BT39 9TX Mr John Agnew 52 Templepatrick Road Ballyclare 07850 957298 Co Antrim BT39 9UG Mr Samuel Fee 196 Ballycorr Road Ballyclare 02893 341090 0795 161 5899 Co Antrim BT39 ODN Mr. Charles Jamison 3 Newmill Road Templepatrick 028 93340772 07836770318 Ballyclare BT40 1PL Dunboyne Developments Ltd 2 Dunboyne Grove LARNE 0777 4172 572 0777 4172 572 Co Antrim BT40 2RG Mr. James Connolly, 414 Old Glenarm Road Larne 02828 583706 07870170883 Co Antrim BT41 2NF LENAGH CONSTRUCTION 35 Lenagh Road, Randalstown, 02894 473363 07850 736309 Co. Antrim. BT41 3ST Aughrim Building Company Ltd Aughrim Buildings, Aughrim Hse Aughrim Lane 02879 659666 07912580545 Creagh, Toomebridge Co. Antrim BT41 3TP P. McErlain Limited 60 Loughbeg Road Toomebridge 02879 659445 07710 016002 Co Antrim BT42 4NT Mr John Dunlop 148A Carnalbanagh Road Broughshane 02825 684488 07780 995580 Ballymena Co. Antrim BT43 5PG McKay Bros & CSM Developments 20 Ballyclosh Lane Old Cullybackey Road 07710 944917 07710 944917 Ballymena Co. Antrim BT43 7LF J & A Smyth 17 Knowehead Road Broughshane 02825 862794 07709 432550 Ballymena

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

BT43 7LX Mr Paul O'Loan 53 Glens Brae Road Martinstown 02821 758302 07740 910222 Ballymena Co. Antrim BT44 8BU Norman Gordon & Sons Contracts 9 Aughnahoy Road Portglenone 02825 822696 07710 932662 Co. Antrim BT44 8NW Mr Gerard McPeake 183 Moyagall Road Portglenone 02825 821695 07736 128352 Co. Antrim BT44 8SZ McMullan & McAtamney 110 Bann Road Rasharkin 02829 571350 07801 336832 Ballymena Co. Antrim BT44 9JQ Mr Gerard McCann 173 Corkey Road Loughgiel 02827 641513 07889 922859 Ballymena Co. Antrim BT44 9RB Robert McIntyre & Son 56 Springmount Road Glarryford 02825 685283 07710 564712 Ballymena Co. Antrim BT44 OQD PMC Construction 24 Clady Road Cushendun 02821 761393 07815 862542 Co Antrim BT45 5GW Collins Contracts Ltd 19 Mullaghboy Glen Magherafelt 02882 898665 0784 3270840 Co Londonderry BT45 6JA Canavan Construction Ltd 133a Shore Road Ballyronan 02879 418081 07979 504419 Magherafelt Co. Londonderry BT45 6LS E C Construction Limited 138 Shore Road Ballyronan 02879418312 07960969738 Magherafelt Co Londonderry BT45 6NB R L Scott 41 Ballynagarve Road Magherafelt 02879 418605 07974 755041 Co Londonderry BT45 7AX J McGoldrick Contracts 82 Glenelly Villas Draperstown 02879 386010 07720 382310 Co Londonderry BT45 7SD Rea Joinery 23A Tullynagee Road Moneymore 02886 748715 07802 660971 Co. Londonderry BT45 7SS Mr Derek Wilson 50 Loup Road Moneymore 02886 747032 07748 451725 Magherafelt Co. Londonderry BT45 8JQ Seaview Developments Limited 4 Tamlaghduff Road Bellaghy 028 79387310 07801 299270 Co Londonderry BT45 8PF Hall Construction 10 Hall Lane Mayogall 028 7964 3312 07718 643293 Magherafelt Co. Londonderry BT46 5LF Mr William Nelson 46 Brackaghreilly Road Maghera 02879 549812 07713 398039 Co. Londonderry BT46 5ND Mr Gerard John McNeill 33 Ranaghan Road Carrowmena 02879 549317 07736150926 Maghera Co. Londonderry BT46 5PR B J Construction 23 Grillagh Hill Maghera 02879 642817 07752 384645 Co. Londonderry BT46 5RB DSK Contracts Ltd 6A Gortinure Road Maghera 02879 645738 07703 123107 Co. Londonderry BT46 5TN Mr William Arbuthnot 4 Culnady Road Upperlands 02879 642410 07885 432750 Maghera Co. Londonderry BT47 2EF C F Construction 4 Tamneymore Park Waterside 02871 345816 07712 647530 Derry City BT47 3AX Gary Lynch Builders 21 Clon Road Eglinton 02871 810022 07711 822289 Co. Londonderry BT47 3EH JFC Construction Limited 40 Lime Road Greysteel 02871 811477 07866 936276 Londonderry BT47 3HL Edward Watson Construction 81 Brockagh Road Eglinton 028 71812179 07714096102 Co Londonderry BT47 3XS J & R Snodgrass 2 The Beeches Drumahoe 028 71301156 07803143855 Co Londonderry BT47 4AS Craigview Developments Ltd 113 Slievebouy Road Claudy 02871 338130 07547 646266 Co. Londonderry BT47 4BY Kercon Construction Ltd Hawthorn House 1 Kincul Road 02877 781102 07879 413336 Claudy Co. Londonderry BT47 4DX Tuohy Construction Ltd 14 Braefield Claudy 028 71 337 544 0771 8910582 Co Londonderry BT47 4PU Saldec Limited 255 Drum Road Dungiven 02877 740065 07891 913357 Co Londonderry BT47 4SP Carnanbane Bldg Contr. Ltd 78 Magheramore Road Dungiven 028 777 42239 0754 8137378 Co Londonderry BT47 4TW Sperrin Construction Ltd 53a Glenedra Road Feeny 02877 781375 07808 718157 Co. Londonderry BT47 5NZ Mr Gareth Irwin 1 Dorchester Park Derry City 0788 0524955 0788 0524955 Co Londonderry

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

BT48 0AE Armstrong Construction 2 Pennyburn Pass Londonderry 02871 263588 07885505284 Co. Londonderry BT48 0LY Foyle View Builders Ltd Site 8 Springtown Industrial Estate 02871 264589 07886227750 Derry BT48 6RG Northbrook NI Ltd 9 Artillery Street Londonderry 02871 366862 BT48 7QQ J P Contracts 3 Maybrook Mews Londonderry 02871 358646 07970 918817 Co Londonderry BT48 7TE Mr Fred Jones 50 Gleneagles Derry 02871 352757 07875 435730 Co. Londonderry BT48 8JL A & G Construction 206 Culmore Road Culmore, 02871 351902 07808 968403 Londonderry BT48 8SL J. J. Joinery & Construction 132 Elmvale Londonderry 02871 357940 07812 654547 BT48 OLY AMS Ltd (Build & Main Contr) Unit 3, 4 Springtown Road Springtown Industrial Estate 02871 262220 07740 484931 Londonderry BT49 9NB Mr Sean Donaghy 37 Laurel Road Glack 02877 765186 07740 121895 Limavady Co. Londonderry BT49 ONL Devlin Building Services Ltd 37 Terrydremont Road Limavady 028 77762190 07720307547 Co. Londonderry BT51 3SJ John Arthur Joinery 78 Moneybrannon Road Aghadowey 02870 868529 07712 864718 Coleraine Co. Londonderry BT51 5BY O'Kane Construction Ltd 23 Glen Road Garvagh 028295 58321 07801 416654 Co Londonderry BT52 2PB Mr Ivan Morrell 16a Gateside Road Coleraine 07736230581 07736230581 Co Londonderry BT53 6DB Holgar SpecialistGuttering Ltd 1 Beech Hill Ballymoney 028 276 63133 07715041600 Co. Antrim BT53 6NQ Mr Craig Cusick 94 Knock Road Ballymoney 02827 666700 07801 248366 Co Antrim BT53 8QS A. Kane Construction 85 Lisnagat Road Liscolman 07736009591 07736009591 Ballymoney Co. Antrim BT53 8RP Armoy Homes Ltd 78 Ballykenver Road Armoy 02820 751815 07730 658287 Ballymoney Co. Antrim BT53 8TA Mr Bryan McBride 41 Carrowreagh Road Armoy 02820 751497 07763 047610 BT54 6AU Mr Gerard McAuley 27 Glentaise Drive Ballycastle 02820 769519 07413 606111 Co Antrim BT57 8QI H & A McAlister 30 Castlecatt Road Bushmills 02820 731789 07710047656 Co Antrim BT60 1TL Stanley Lockhart Building Serv 20 Dunesmullan Road Markethill 02837 552835 07754 603937 Armagh Co. Armagh BT60 2AU SL McNiece Building Contrs Ltd 70 Ennislare Road Ballynagalliagh 028 37523421 07802530457 Armagh BT60 2RX Carr Construction Ltd 78 Granemore Road Keady 02837 539550 07761 268145 Co Armagh BT60 3NZ Manor Contracts Limited Callan House 49 Hill Street 02837 511444 07850 370370 Milford Co. Armagh BT60 3NZ Manor Contracts Limited Callan House 49 Hill Street 02837 511444 07850 370370 Milford Co. Armagh BT60 4NL Allen Brothers, 24 Knappagh Road Killyleagh 02837 568947 07803 798206 Caledon Co. Armagh BT60 4TA FMN Contracts 115 Coolkill Road Tynan 02837 569777 07831 589736 Co Armagh BT61 7HR MAMO CONTRACTS LTD Building Maintenance Civil Engineering 02837 526331 07754 395334 Unit 1-4 Lonsdale Ro ARMAGH BT62 1NL Mr. William G. Neill, 9 Eglish Road, Portadown, 02838 851405 07801 266596 Co. Armagh. BT62 1QZ D & J.R Construction 2 Farra Road Portadown 02838 356450 07774 742498 Craigavon Co. Armagh BT63 5LT Mr. Ronald Forbes, 28 Breagh Road, Portadown, 02838 336933 07850 461290 Co. Armagh. BT63 5NT O'Dowd Contracts Ltd 31 The Slopes Ballydougan 02838 345325 07884072128 Portadown BT63 5RT Bell Building 14 Tarsan Lane Portadown 02838 335291 07850 629067 Co. Armagh

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

BT66 6DN Pitchline Limited 24a Francis Street Lurgan 07761836738 07761836738 Craigavon Co. Armagh BT67 0NY Robert Sloan Building Contract 4 New Helmsley Blackwood Road 02892 612273 07707 900845 Moira, Craigavon Co Armagh BT67 9DW KMC Construction 61 Allenhill Drive Lurgan 028 38328746 07766 657528 Craigavon Co. Armagh BT69 6HE R S Parr 105 Rehaghy Road Tannagh 02885 557341 07801 158608 Aughnacloy Co. Tyrone BT70 3BW Mr Paul Holland 128 Gortlenagham Road Dernaseer 02887 767953 07801 845667 Dungannon Co. Tyrone BT70 3LG J.P.S. Construction 8 Derraghadoan Road Dungannon 07833 946271 07833 946271 Co. Tyrone BT70 3NG Mr David Davidson 69 Old Caulfield Road Dungannon 02887 761564 07801 447595 Co Tyrone BT71 4QU Icon Const. Management Ltd 59 Ferry Road Dungannon 028 87747318 07752857984 Co. Tyrone BT71 4QZ Mr. Michael McVeigh 25 Annaghmore Road Coalisland 02887 740019 07710 377147 Dungannon Co. Tyrone BT71 5DS Quinn Utilities (NI) Ltd 225 Washingbay Road Coalisland 02887 740960 Co Tyrone BT71 6BZ Mr Adrian Johnston 11 Belvedere Park Dungannon 028 87726408 07720 179513 Co Tyrone BT71 7PL Mr Maurice Daly 19 Crubinagh Road Eglish 07811 206759 07811 206759 Dungannon Co. Tyrone BT74 4GG K & C Building Contractors 15 Mullaghmeen Road Enniskillen 028 66324830 07541391372 Co Fermanagh BT75 OQU Mr. William Adams, 62 Clabby Road, Fivemiletown, 02889 521535 07831 495330 Co. Tyrone. BT78 1PD Borne Builders Limited 2 Coolnagard Drive Cannonhill 02882 250609 07879 416203 Omagh Co. Tyrone BT78 1PX Baxter Properties Ltd 35 Drum Road Omagh 028 82240551 07761668251 Co Tyrone BT78 1QQ Mr Thomas Armstrong 91 Tullycunny Rd Seskinore 02882 841409 07787 790372 Omagh Co. Tyrone BT78 1RG Mr Michael Quinn 4 Coolnagard Lane OMAGH 02882 246859 07712 498065 Co Tyrone BT78 1RU Mr Niall Darcy 38a Oldfort Road Omagh 07841 977762 07841 977762 Co Tyrone BT78 2BJ Peter Mullan & Son 10 Kiln Street Fintona 02882 841879 07788 560437 Co Tyrone BT78 2BN Cochrane Brothers Ltd 10 Craigavon Road Fintona 02882 841035 07771 987019 Omagh Co. Tyrone BT78 2EY Loane Constr & Carpentry Ltd 81 Kilnahushogue Road Fintona 0744 9311 225 0744 9311 225 Co Tyrone BT78 2EZ Mr Gerry Mellon T/as Mellon Construction 20 Kilnahushogue Road 02882 841713 07798 946307 Fintona Tyrone BT78 3DS Mr Kieran Bresnahan 7 Crosshill Heights Dromore 02882 898223 07788 184038 Co. Tyrone BT78 3PP McGrenaghan Contracts 32 Glengeen Road Trillick 02889 561397 07810 501397 Omagh Co. Tyrone BT78 3TP BOA Homes Ltd Peter Teague & Gerard Carrigan 51 Crossan Road 028 89561386 07775 701001 Trillick Co. Tyrone BT78 4HR R.G. & G. Sproule 17 Letterbin Road Newtownstewart 02881 662879 07710 513456 Omagh Co. Tyrone BT78 4LB Mr Charlie McMullan 64 Deerpark Road Newtownstewart 02881 661966 07771 728224 Co. Tyrone BT78 4LX Walker Brothers 1 Kilstrule Road Ardstraw, Newtownstewart 02881 670759 07798 894650 Omagh Co. Tyrone BT78 5QH G.A. Adams Roofing 1 Mullaghmena Avenue Gillygooley Road 02882 251471 07703 565239 Omagh Co. Tyrone BT79 7ND Provincial Dev. & Services Ltd 1 Hawthorn Road Omagh 02882 247090 07967 559247 Co. Tyrone BT79 9BP James J Rafferty Limited 165 Camlough Road Carrickmore 02887 758211 07775 921471 Sixmilecross Co. Tyrone BT79 9NZ A Owens T/as AMO Contracts 87 Tullyneil Road Sixmilecross 028 80757123 07788 677311 Omagh Co. Tyrone

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

BT79 OPU Christopher Clarke 5 Riverview Road Omagh 02882 247625 07710 067524 Co Tyrone BT80 8NL R S Greer 15 Lime Kiln Lane Cookstown 028 86762919 07710 600557 Co. Tyrone BT80 9ER Mr Gerard Joseph McKernan 19 Keenaghan Road Cookstown 02887 758978 07831 256842 Co Tyrone BT80 9NX Scallagh Limited 79 Dunnamore Road Cookstown 02886 751521 07754 475297 Co Tyrone BT80 OAS McOsker Contracts 62 Ballygillen Road Ballinderry Bridge 02879 418564 07711 233895 Cookstown Co. Tyrone BT81 7BE Patrick & Gibson 47 Upper Strabane Road Castlederg 02881 671873 07711 874597 Co. Tyrone BT81 7JL Mr. Samuel Barclay, 32 Grahamstown Road, Castlederg, 02881 670228 07810 356536 Co. Tyrone. BT81 7RX D. Roulston & Sons 21 Learmore Road Castlederg 02881 679250 07764 830086 Co. Tyrone BT82 0SN Balcon Construction Ltd 117 Carrickayne Road Dunamanagh 028 71398019 07989178866 Co Tyrone BT82 9DH T C Builders 68 Lisnafin Park Strabane 07523234153 07523234153 Co. Tyrone BT82 9GB Kane&McHughPlumbing&HeatingLtd 22 Glenfinn Park Strabane 028 7138 3555 07919381800 Co Tyrone BT82 9HB WS Building Contractor 7 The Terrace Sion Mills 028 816 58749 07754568055 Co Tyrone BT82 9QZ Carlin Const. & Joinery Ltd 1 Somerville Road Strabane 02871 886555 07736 348023 Co. Tyrone BT82 OED Mr William Young 293 Victoria Road Strabane 02871 841642 07714 409327 Co. Tyrone BT82 OHP William H Donnell 71 Berryhill Road Artigarvin 028 71880126 07803 719631 STRABANE Co Tyrone BT92 2DZ P. McAuley & Sons Derryhowlaght West Five Points Bellanleck 02866 348115 07968 162881 Enniskillen Co. Fermanagh BT92 4BU Mr Tony Malanaphy 56 Corrameen Road Kinawley 02867 748623 07989 569630 Enniskillen Co. Fermanagh BT92 7HF S & A McAloon 12A Drumshancorick Road Aughnashammer, Roslea 02867 751532 00353 861727275 Enniskillen Co. Fermanagh BT92 9FT Francis Drumm Ltd 26 Drumetta Road Aghalane 028 6774 8805 07812 139088 Enniskillen Co Fermanah BT93 3EP Mr Michael McGarrigle 100 Commons Belleek 028 68659006 07793 083376 Enniskillen Co. Fermanagh BT93 4AE James H. Doherty & Sons The Plantings Knockaraven 02868 658164 Not provided Garrison Co. Fermanagh BT93 5EX Paul McAloon & Sons Limited 27 Loughview Drive Belcoo 02866 386607 07778 000865 Enniskillen Co. Fermanagh BT93 5FX Mr Gareth McGrath 171A Boho Road Belcoo 02866 386143 07773 610576 Enniskillen Co. Fermanagh BT93 6GA Mr Donal Corrigan 31 Knockmore Road Drumary, Derrygonnelly 02868 641826 07767 816848 Enniskillen Co. Fermanagh BT93 6GF Peter Murphy & Son Ltd 81 Knockmore Road Keaden 028 6864 1449 07979 534235 Derrygonnelly Co Fermanagh BT93 6HL McConnell and Dundas 14 Tonagh Road Derrygonnelly 02868 641777 07768 244640 Enniskillen Co. Fermanagh BT93 6JN Mr Kevin Gallagher 461 Derrygonnelly Road Derryvarymore 02868 641236 07775 698977 Enniskillen Co. Fermanagh BT93 6JN Mr Kevin Gallagher 461 Derrygonnelly Road Derryvarymore 02868 641236 07775 698977 Enniskillen Co. Fermanagh BT94 3FJ Mr Gerald Foy 31 Clanagh Road Tempo 028 89541733 07918 667644 Enniskillen Co. Fermanagh BT94 3FJ Mr Gerald Foy 31 Clanagh Road Tempo 028 89541733 07918 667644 Enniskillen Co. Fermanagh BT94 3LU McCarron Brothers Ltd 2 Enniskillen Road TEMPO 02889 541208 07759 156477 Enniskillen Co. Fermanagh

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

POSTCODE CONTRACTOR/TELEPHONE/MOBILE CONTRACTORS ADDRESS (List current at date on front cover)

Find a contractor telephone Helpline 02870325980

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THE SMALL WORKS CONTRACT

PROVISION OF A CUSTOMER WARRANTY (Insurance Company backed protection) For full peace of mind a “Warranted Contractor” registered

with this scheme can provide an Insurance backed war-ranty underwritten by HCC International Insurance Com-pany Plc., for contracts up to £150,000 (Plus V.A.T.). Lar-ger contracts will be considered if required. WHAT COVER DOES THE WARRANTY PROVIDE?

The scheme warranty relates to building works and allied trades carried out in connection with the renovation, repair, extension and construction of housing for the period of the works plus two years thereafter (As agreed in Small Works Contract and summarised on the Warranty Certifi-cate).

APPLYING FOR A WARRANTY Prior to the commencement of the works the "Warranted Contractor" and his client must sign and agree a Small Works Contract (SWC). Each SWC has a unique reference number.

A contract for this purpose is supplied by Contractors Insurance Guarantee Services (NI) Ltd. Alternatively a standard construction J.C.T. contract can be used in re-placement of the scheme Small Works Contract. The Small Works Contract is designed to clearly set out

the responsibilities of both parties and in particular the

details of the contract, the agreed price of the works, method of payment, commencement date and period of the contract. If the contract involves a Housing Executive grant, the

"Warranted Contractor" has the right for the Grant pay-ment to be assigned to him as part payment of the total contract price. A form of assignment is provided by Con-tractors Insurance Guarantee Services (NI) Ltd for this purpose. A copy of the Small Works Contract and premium is sent

by the "Warranted Contractor" to the C.I.G.S. office, who

then issue a Warranty Certificate for the contract.

A single Warranty Certificate is issued for the agreed pe-riod of the works, as specified on the Small Works Con-

tract and for two years thereafter. The Warranty Certificate is sent to the client with copies sent to the "Warranted

Contractor" and other involved parties (e.g Housing Execu-tive, Bank if applicable). If the original period of the works set out in the Small Works Contract is to be amended or extras have occurred either party can request in writing giving the reason for the change. If agreed an amendment will be applied to the

Warranty. The scheme will contact the client, contractor and/or Housing Executive (if applicable) at stages up to completion of the works to monitor the project progress.

CONFIRMATION OF WARRANTY COVER

Warranty cover is only in force once the customer is in possession of a valid Warranty Certificate issued by Con-tractors Insurance Guarantee Services Limited (NI) Lim-ited. The sending of a Small Works Contract and warranty premium payment is not in its self confirmation of the is-sue of Warranty Cover. A contractor must be "Registered" with the scheme to enable a warranty to be issued.

THE COST OF A WARRANTY If a warranty is required, the "Warranted Contractor" will include a modest fee in his Contract Price for the insurance

backed warranty. The warranty premium is calculated on the Total Contract Price (inclusive of V.A.T.). (Usually

around 1%). The "Warranted Contractor" will outline this when completing the Small Works Contract. If the contract is Housing Executive Grant aided this may be allowed as part of the Grant Payment. LEGAL RIGHTS

Contractors Insurance Guarantee Services (NI) provides protection in addition to, but does not replace, consumer’s common law or statutory rights.

THE BASIS OF AGREEMENT

CUSTOMER INSURANCE WARRANTY

(A) PRIMARY WARRANTY COVER PERIOD

PERIOD OF THE WORK IN PROGRESS

Ai) The warranted contractor will be responsible, at his

own expense to rectify any proven defects or snagging provided for in relation to the works specified in the con-tract documents. Aii) If the warranted contractor is still trading and re-fuses to rectify the proven defect/s the complaint must

be referred to the scheme "Complaints Conciliation Procedure" (See page 5) . If a decision is reached in favour of the insured and the contractor continues to refuse to carry out and complete the works the scheme will issue a Default Notice specifying a notice period after which the scheme will assist in the appointment of another regis-

tered contractor to undertake completion of the works. The

insurer will indemnify the Certificate Holder up to an amount being the proven additional cost of completing the Works beyond the original contract price, in a man-ner equal to but not better or more extensive than that provided for in the contract documents and not exceeding the limit of indemnity stated on the Warranty Certificate

(Maximum £15000). Aiii) However, in the event of the warranted contractor no longer trading having failed to complete the works because of death, insolvency or ceasing to trade the complaint must be referred to the scheme "Complaints Conciliation Procedure" to verify the contractors status. If a decision

is reached in favour of the insured the scheme will assist

in the appointment of another registered contractor to undertake completion of the Works and the insurer will indemnify the Certificate Holder up to an amount being the proven additional cost of completing the Works, beyond the original contract price, in a manner equal to

but not better or more extensive than that provided for in the contract documents and not exceeding the limit of in-demnity stated on the Warranty Certificate. Subject to the Insurer General Terms & Conditions

(B) SECONDARY WARRANTY COVER PERIOD

AFTER COMPLETION Bi) When the Works are completed by the warranted contractor he will be fully responsible for any proven de-fect/s arising before the expiry date set out on the War-

ranty Certificate due to proven faulty workmanship or ma-terials and he will rectify it at the earliest possible moment and will bear the cost of this. Bii) However, if the warranted contractor is still trading and refuses to rectify the proven defect/s the dispute

must be referred to the scheme "Complaints Concilia-tion Procedure". If a decision is reached in favour of the

insured and the contractor continues to refuse to rectify the defect/s the scheme will issue a Default Notice speci-

fying a notice period after which the scheme will assist in the appointment of another warranted registered contrac-tor to undertake correction of the defect/s. The insurer will indemnify the Certificate Holder up to an amount being the proven additional cost of completing the Works, beyond the original contract price in a manner equal to but not better or more extensive than that provided for in the

contract documents and not exceeding the limit of indem-nity stated on the Warranty Certificate. Subject to the in-surer General Terms & Conditions Biii) However, in the event of the warranted contractor no

longer trading having failed to complete the works because

of death, insolvency or ceasing to trade the complaint must be referred to the scheme "Complaints Conciliation Proce-dure" to verify the contractor’s status. If a decision is reached in favour of the insured the scheme will assist in the appointment of another registered contractor to un-dertake correction of the proven defect/s and the insurer will indemnify the Certificate Holder up to an amount be-

ing the proven additional cost of completing the Works, beyond the original contract price, in a manner equal to but not better or more extensive than that provided for in the contract documents and not exceeding the limit of indemnity stated on the Warranty Certificate. Subject to

Insurer policy terms and conditions. YOU AND YOUR CUSTOMER

(A) Communication: Many disputes arise due to the failure of both parties to communicate their requirements. It is essential that instructions start with the completion

of the Small Works Contract which clearly sets out the contract documents and cost for the works. Any variations thereafter must be in writing thus avoiding any misunder-standing. Additional work can cause problems if not dealt with cor-

rectly. The Contractor should at all times obtain agreement

with his customer with regards the reason and type of ad-dition including any additional cost. Such should be con-firmed in writing to void any ambiguity in relation to such changes. The Contractor must ensure correct invoicing/statements are issued to his customer. Invoices should clearly identify the work it relates to under the agreement or identified as an extra agreed during the contract period.

(B) Professional Supervision: It is always preferable that, the customer have their own Builders Surveyor or Architect supervising the Contractors work and for that person to approve the payment/stage

payment to the Contractor. For the Contractor to have another professional person to talk to who is working for the Applicant avoids many difficulties that can arise. It is, however, recognised that the customer does not al-ways have or can afford professional supervision and as such good communication and paperwork (See A Above)

is essential between both parties.

CUSTOMER “PEACE OF MIND”

DISPUTES CONCILIATION

If a dispute should arise under the contract and a valid warranty has been arranged the following "Complaints

Conciliation Procedure" is available to both “Warranted Contractor” (Contractor) and customer (The Insured)..

COMPLAINTS CONCILIATION PROCEDURE Private Negotiation: Initially it will be the duty of the in-sured and contractor to try to resolve any problem that may arise by means of private negotiation through ami-cable dialogue.

Scheme Notification: Should a complaint remain unre-solved through private negotiation the insured must formally write to the scheme summarising the circum-

stances of the complaint together with details of any alleged defective workmanship and/or materials and for-

ward a copy to the contractor. The insured may also contact the scheme by telephone to discuss and provide details of the complaint quoting the Warranty Certificate reference. Notification must be within a reasonable time of occurrence (maximum allowance is 30 days of such occurrence) and within the "warranty pe-

riod". Scheme/Insurer officer appointed: Once the scheme receives notification they appoint a scheme/insurer officer to the complaint whose remit is to impartially investigate

the allegations thoroughly. It is a condition of this war-ranty that the officer must receive full co-operation in

respect of all aspects of his investigations: * The Insured The officer will review the information already provided but may request the insured to provide further documen-tation and/or details regarding the complaint. The offi-

cer will also require full financial/payments details in rela-tion to the project. He may also be required to visit the insured, independently and/or jointly with the contractor at the site address to obtain additional material which may include a photographic record. If the architect of the project has a supervisory role they may wish to provide

additional supporting information on behalf of the insured.

If the insured is not a professional within the construction industry and the Architect only has provided a design function, due care by the insured must be made in presenting allegations of defective workmanship and/or materials. The officer may require the insured to attend a formal site meeting, chaired by him, with other parties.

* The Contractor The officer will contact the contractor and/or (if required) arrange to meet him, independently and/or jointly with the insured at the site address, to obtain further details of the contract and a statement of the nature of the com-

plaint from his (the contractor’s)

prospective. Additionally the offi-cer will review the contractor’s attempts to resolve the com-plaint with the insured through personal negotiation and the reasons why that approach failed. The officer may require

the contractor to attend a for-mal site meeting, chaired by him, with other parties.

* Other parties The officer will request information or representation

from any other organisation he considers will assist with the resolution of the complaint. These representatives

may also be invited, by the officer, to attend a formal site meeting, chaired by him, with other parties.

COMPLAINTS CONCILIATION PROCEDURE: RESOLU-TION NOTICE After assessing the information provided and dis-cussing the complaint independently or collectively with each party the officer will co-ordinate continued dia-

logue to try to formulate a satisfactory amicable resolution to the complaint. After continuous assessment of the in-formation provided and opinions of the parties involved the officer will, even if consensus cannot be reached, issue one of the following scheme FORMAL RESOLUTION NO-

TICES...

COMPLAINT: RESOLUTION NOTICE A The scheme finds in favour of the insured and instructs the original warranted contractor to address the complaint, under this resolution at his own expense and an agreed time frame for completion.

Or COMPLAINT: RESOLUTION NOTICE B The scheme finds in favour of the warranted contractor and instructs the insured of their obligations/requirements under this resolution and an agreed time frame for completion..

Or COMPLAINT: RESOLUTION NOTICE C The scheme finds in joint favour of the insured and contractor when joint responsibility is identified and instructs both parties of their obligations / requirements under this resolution and an agreed time frame, for both parties for completion.

Or COMPLAINT : FORMAL CLAIM / DEFAULT If following a Notice by the Scheme under resolution A or C above there is not satisfactory resolution of the matter

(which is subject of Conciliation)

within the agreed timescale then the Scheme will issue a Default Notice specifying a notice period after which the provisions of this Policy will apply and an alterna-tive contractor will be appointed to complete the outstanding

work. Subject to Warranty Policy Terms and Conditions.

CONCILIATION BY NEGOTIATED CONSENSUS