contract & specialist cleaning services, delivering a fully ......Essex, Norfolk, Suffolk,...

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contract & specialist cleaning services, delivering a fully rounded bespoke service

Transcript of contract & specialist cleaning services, delivering a fully ......Essex, Norfolk, Suffolk,...

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contract & specialist cleaning services, delivering a fully rounded bespoke service

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Contract Cleaning ..................................................................... 4

Window Cleaning ...................................................................... 6

Specialist Cleaning ................................................................. 8

Biohazard Cleaning ............................................................. 10

Janitorial Supplies & Services ............................12

CONTENTSPAGE

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Monthind. 45 years of cleaning.Monthind Clean is a commercial cleaning provider delivering specialist cleaning services throughout the East of England.

Our dedicated team takes great pride in delivering an expert, professional service for every customer. We believe Monthind is unique in providing the management and audited procedures associated with larger, national organisations alongside the 24/7 care and personal touch more synonymous with a small local business.

This level of service is managed through good relationships, innovative processes, and investment in our people.

Expansion in Cambridgeshire

Thanks to our 2016 acquisition of Cambridge-based commercial cleaning contractor Atkins Gregory, we are delighted to house the capability to deliver an exceptional range of services throughout the Cambridgeshire area.

Being based in close proximity to the prestigious Cambridge Science Park, we deliver laboratory cleaning services to some of the country’s foremost research and bio-medical companies. Pharmaceutical and research companies alike trust us to provide a thorough cleaning service to their most valuable and sensitive assets.

Monthind: Introduction

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At Monthind, we are immensely proud of our people and invest heavily in training and support to ensure our workforce is capable of consistently delivering the industry-leading standards our customers expect from us in every area of our work.

• We work at the forefront of cleaning technology to equip our cleaning operatives with the most effective, up-to-date and environmentally friendly cleaning methods

• We regularly audit and review our compliance procedures, and update our staff via training, to ensure constant best practice in our delivery

• From training to implementation, we are dedicated to the highest standards of Health & Safety compliance to ensure our staff always work in a safe environment

• Unrivalled service portfolio, delivered by dedicated, specialist staff and always coordinated by your contract management team. Monthind has the experience and processes in place to provide a fully managed solution for all your cleaning requirements

Discuss your cleaning requirements with the East of England’s leading independent cleaning provider today

Monthind offer a bespoke service that can be tailored to the specific requirements of your business. Our expert team is able to deliver our extensive range of professional cleaning services on a contractual or ad-hoc basis.

Speak to one of our team today on 01206 215300 to find out how Monthind can deliver their expert cleaning services to your property, premises or facility.

Monthind’s team of Cleaning Operatives

Monthind: About Us

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Why Use Monthind Clean?

• Transparent pricing and free consultations

• Real people available to speak to 24-hours a day

• Dedicated Business Services Team ready to deal with any concerns or issues

• Extensive Health and Safety expertise and accreditations

• ISO Accredited Environmental Management System

• Unrivalled supervisor presence across the East of England

• Specialist bio-hazard cleaning and decontamination service

• All our services are provided by Monthind cleaning operatives, each of whom receives ongoing training in all necessary areas of their role

• Ourhard-workingstaffarededicatedtodeliveringfirstclassstandardstoeverycustomer, and we are proud to say that our team includes many long-serving employees

Monthind: About UsMonthind: About Us

Always Delivering a Green Clean

To facilitate the highest quality cleans, whilstminimisingdetrimentaleffectsonthe environment, our operatives only use industry-leading machinery, products, and cleaning methods, in line with Monthind’s ISO14001:2015 accreditation.

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As the East of England’s leading independent cleaning company, Monthind Clean gives you access to an extensive, established network of highly valued and highly trained cleaners who deliver consistently high-level performance. In a contract cleaning or facilities management setting, it is crucial to have staff with integrity, resilience, and self-discipline. Our team is long-serving and committed, and we never sub-contract our cleaning services, so much so that many of our clients consider Monthind as an extension to their own staff.

Our contract cleaning service prides itself on excellence through our highly motivated staff and dedicated management teams. We have a real care for our clients, their business and its environment.

Monthind is SafeContractor approved and we are proud to hold a range of industry-leading certifications including British Safety Council (BSC), Alcumus SafeContractor, The Contractors Health and Safety Assessment Scheme (CHAS), SMAS Worksafe and The British Institute of Cleaning Science (BICSc).

Easy to Manage, Tailored to You

We believe that working with an external cleaning contractor shouldn’t be another job, that’s why at Monthind we strive to make our services incredibly easy to manage, thanks to our dedicated Business Services team. Monthind’s supervisor presence is unrivalled across the Eastern region and our phone operators are available for your calls 24 hours a day.

We dedicate resources to getting to know our customers, working with them closely to ascertain their needs and tailor our services according to their specific cleaning requirements. Because we take the time to get to know our clients and understand their needs, we can provide the right levels of cleaning to maintain stringent compliancy in any number of settings, always working around your business needs to deliver a clean, healthy and hygienic environment. We even look at long term strategies to ensure we deliver excellent return on investment, including prolonging the lifespan of assets such as carpets and office equipment.

To make things easier for you, we keep our prices transparent and our consultations free. Get in touch today on 01206 215300 for your free consultation from a Monthind Clean expert.

Why use Monthind’s Contract Cleaning Services?

Monthind: Contract Cleaning

Professional, reliable contract cleaning services

We deliver Contract Cleaning services to;

• Commercial Sector

• Public Sector

• Education Sector

• Manufacturing and Warehouse Operations

• Transport Sector

• Retail and Leisure Industry

• Power and Energy Sector

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Monthind: Contract Cleaning

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We achieve fantastic results by using LESS WATER

What makes Monthind the East of England’s leading window cleaning specialist?

Monthind Clean delivers efficient, safe and professional window cleaning services to numerous commercial, public sector and facilities management clients in Essex, Norfolk, Suffolk, Cambridgeshire, Bedfordshire and Hertfordshire .

As an exacting and potentially hazardous area of operations, window cleaning presents a variety of unique challenges. Thanks to our vast experience, dedicated training and top-level equipment, Monthind holds the required specific expertise to meet every challenge and deliver fantastic results for interior and exterior glass.

Pure Water for an Environmentally Conscious Clean

Every drop of water used by Monthind’s window cleaning operatives is produced at our Colchester and Norwich depots using reverse osmosis filtration. This process removes all contaminants and minerals from the water, enabling our window cleaning teams to achieve an easily maintained smear-free finish.

Using pure water in the window cleaning process lifts the dirt and grime off your glass, and is safe for use on adjacent surfaces which can be damaged when detergents or other chemicals are used.

Less water, same great finish

An additional benefit of Monthind’s pure water window cleaning service is that we deliver consistently excellent results while reducing the amount of water used during the process.

Effective, Eco-Friendly, Window Cleaning

Monthind: Window Cleaning

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We’re always cleaning windows. Here’s how we do it…

Monthind’s ground operated Reach and Wash Window Cleaning systems are the safest way of effectively cleaning windows at heights of up to 60 feet (18.3 metres). Using our reach and wash system in combination with water filtration technology, Monthind’s expert team is capable of delivering the high-quality results we pride ourselves on. Our array of brushes enables us to clean your window surrounds, cladding, building trims or fabrications at the same time as your glass.

Monthind’s window cleaning team is fully qualified to deliver our services from the full range of Mobile Elevated Work Platforms (MEWPs), giving us the capability to deal with any and all window cleaning challenges. Our access to MEWPs allows Monthind’s specialist window cleaning operatives to access the awkward areas where poles just can’t reach.

In some high-rise buildings, Rope Based Access & Descent Systems are the only solution for our expert window cleaners. This highly technical work is carried out by skilled and experienced professionals.

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Health and Safety Conscious

Whether we are using Reach and Wash, Rope Based Access or MEWP, our expert window cleaning team will find a way to clean even the most inaccessible windows. Due to our dedication to the best health and safety practices, our clients can be confident that our operatives are always fully trained to use the required equipment, and work is only undertaken after a risk assessment and method statement has been drawn up, approved and received a commitment from all parties.

Safe, risk-reducing approach

• IOSH-Accredited managers

• NEBOSH General certification

• Federation of Window Cleaning

• Contractors Safety Certificate Scheme staff

Easy administration

Monthind’s contract managers provide you with a single point of contact and a single, consolidated invoice for all services.

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From biohazard emergencies to restorative deep-cleans, solar panel cleaning and graffiti removal to end of tenancy and void property cleaning, Monthind delivers a comprehensive range of professional specialist cleaning services in every type of environment to a range of public and private clients.

Our dedicated team of cleaning operatives take great pride in consistently delivering a professional service within the agreed timescale, regardless of the challenge faced, and always with Monthind’s trademark high level of customer care as standard.

Specialist Training for Specialist Cleaning

Monthind works at the forefront of cleaning technology to support the development of the most effective new products and techniques. Therefore, training remains an ongoing process for our specialist cleaning operatives. Our dedicated team are continually expanding their knowledge and skillset through training and on-the-job experience, while always staying up-to-date with evolving compliance and health and safety best practices.

An annual deep clean might be cheaper than you think, and could save you thousands of pounds in renovation costs

Many of our deep clean customers had previously invested thousands of pounds in full refurbishments of toilet and kitchen facilities, sometimes as often as

every five years, in an effort to meet the standards expected by their customers.

Monthind’s deep clean services present the opportunity to maintain and restore, rather than replace facilities which appear to have reached the point of no return. A single deep clean per year, carried out by Monthind’s specialist cleaning operatives, extracts and removes dirt to deliver an effective, hygienic clean, allowing our customers to maintain hygiene compliance and extend the lifespan of facilities for a fraction of the cost of renovation.

Have your carpets ever benefited from a deep clean?

Monthind’s professional flooring and upholstery cleaning services restore your surfaces to their former glory, helping you save hundreds, or even thousands of pounds on the replacement of damaged carpets. Our customers are consistently impressed by the high level of restoration achieved by our specialist team.

Professional Carpet Cleaning and Restoration

Monthind’s specialist cleaning operatives deliver first class results on cleaning and restoration jobs of any size. We ensure your carpets are treated with only the most effective and efficient techniques, products and equipment, including; Dry Foam Extraction, Hot Water Extraction, Crystallisation and Shampoo and Bonnet Buffing.

To minimise disruption, our flexible workforce can work around your schedule, including providing cleaning out of hours at weekends or evenings.

Why use Monthind’s Specialist Cleaning Services?

Monthind: Specialist Cleaning

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Professional Hard Surface Maintenance and Restoration

Monthind has built up extensive experience in restoring and maintaining hard surface flooring over many years. We work with leading suppliers of floor care products and technology to support the development of the best new products, techniques and services to ensure our customers always receive the most effective restoration service on the market, regardless of the surface.

Our experienced team also provides an expert maintenance service for all hard flooring surfaces, including:

• Stripping to remove all dirt, grease and contaminants from all types of surface.

• Deep scrubbing to remove persistent layers of grime or past finishes

• Sealing to protect the refurbished surface

• Polishing and buffing to provide lasting protection and a pleasing visual finish

All Monthind’s Carpet, Hard Floor and Upholstery services are available on an ad hoc basis or as part of an ongoing programme of works.

Monthind: Specialist Cleaning

More of our Specialist Cleaning Services:

• Solar Panel Cleaning

• End of Tenancy and Void Property Cleaning –Maximiseyourpropertyprofitswithoutcontaminating you and your family

• GraffitiRemoval

• Fire and Flood Damage

• External Building Clean including MEWP

• Builders Cleans

• IT and High Tech Environments Cleaning and IT Asset Disposal

• Laboratory and Biotech Cleaning

For more information, or a detailed quote, contact our experienced team today on 01206 215300.

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Monthind Clean has been delivering biohazard cleaning services across the East of England for many years, for numerous clients in the private and public sectors including local authorities, facilities and property managers and various public agencies – including police forces. We also regularly complete work on behalf of all major UK property insurers.

Monthind’s biohazard team has vast experience of dealing with all four categories of biohazard, from domestic incidents involving blood spillage to crime scene, trauma and major incidents. Our bio engineers ensure any public health risk is nullified and your reputation remains intact.

What is a Biohazard?

In short, any situation where bodily fluids are involved. A biohazard situation can arise anywhere from a school or lease property to a road traffic accident (RTA) or crime scene. biohazard situations are separated into four categories, ranging from the most serious Category 1 incidents such as a plane crash or bomb blast, to Category 4 incidents such as a minor injury requiring blood clean-up.

The implications of a less than professional biohazard clean can be far-reaching, not just from a health risk perspective, but also from a confidentiality and sensitivity standpoint.

How do we train our Bio Engineers?

First-class training is paramount to prepare Monthind’s bio engineers for the physical, technical and emotional challenges posed daily by biohazard and trauma cleaning.

The guidelines and regulations surrounding biohazard or trauma cleaning are strict, due to the potential risk to human health. Whether it is a crime scene, a traffic accident, train crash, or suicide, the possibility of infection from bodily fluids is high and the need for ongoing training for cleaning operatives is paramount.

Monthind’s biohazard team is staffed with experienced bio engineers, each of whom carries Biosafe certification and undergoes a comprehensive training programme, regardless of previous experience.

This includes training in cleaning processes, such as the safe removal and disposal of contaminated materials, safe removal of sharps and prevention of cross-contamination, prevention of injury and self-contamination, and use of personal protection equipment (PPE). Plus, our bio engineers also receive extensive training in areas we believe are essential to ensuring the professional management of a biohazard situation, including diplomacy in sensitively handling emotive situations and compliance with confidentiality procedures.

Biohazard Cleaning and Decontamination Services

Monthind: Biohazard Cleaning

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Who can legally decontaminate a Biohazard situation?

Bioengineer with a Primary QualificationLegally certified to work on decontamination of biohazard Categories 1, 2, 3, 4

Bio first aider with a Secondary QualificationLegally certified to work on decontamination of biohazard Categories 3 and 4 without the supervision of a bioengineer. Able to assist in decontamination of Category 1 and 2 incidents under supervision of a bioengineer.

Our professional, discreet, highly trained biohazard team consists of certified bioengineers and bio first aiders, who are able to deal with biohazard incidents of any severity from Category 4 through to the most severe Category 1 incidents.

We’re always bio safe

All biohazard work we undertake is risk assessed, prior to work commencing, and is carried out in compliance with the Health and Safety at Work Act 1974 and the Control of Substances Hazardous to Health Regulations 2002. Our safe systems of work are regularly reviewed and audited to ensure continued best practice.

Monthind’s biohazard cleaning operatives have extensive training and vast experience in taking the correct precautionary measures to protect themselves from contamination. Taking these measures allows Monthind’s biohazard engineers to safely decontaminate any biohazard situation, creating a safe and sterile environment.

For more information, or a detailed quote, contact our experienced team today on 01206 215300.

Monthind: Biohazard CleaningMonthind: Biohazard Cleaning

Supporting our staff

Weunderstandthedifficultiesourstaffmayhaveto face as a result of dealing with the aftermath of an unexpected death or a violent crime scene. We haveanin-houseHealthandSafetyOfficerwhosupportsstaffinallaspectsofmentalhealthfirstaid,andhaveaprocessinplacetooffercounsellingto members of our team.

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Monthind provides a single source of supply, delivery and management for an extensive range of quality products and complementary janitorial services.

Janitorial Supplies and Services from an established network of proven suppliers.

Full range of Washroom Supplies including minimum 90% recycled fibre paper towels and dispensers, cold-water-soluble bulk pack toilet paper, fully water-soluble and degradable Hand Wash Dispensers, Hand Dryers and Roller Towels. Automatic Air Fresheners on either a rental basis, fully maintained and serviced, or as an outright purchase.

Refuse and Clinical Waste Disposal including Clinical & Medical Waste Bins and baby care facilities management including Nappy Disposal Bins and Collection Services, and Sharps Containers produced to BS7320:1990 standards enabling environmentally acceptable incineration. Due to potential for injuries and passing on of blood-borne viruses, if not dealt with correctly, sharps should never be a part of general refuse disposal. In providing these sensitive services on your behalf, Monthind operates with full legislative compliance and removes the risk for your in-house staff.

All-in-One Janitorial Service

Supporting you with Sanitary Waste Disposal

Under the 1992 Health, Safety and Welfare Regulations every organisation or business is required by law to provide suitable sanitary waste disposal facilities in each washroom likely to be used by females.

Through our trusted janitorial partners, Monthind can coordinate the supply and management of all required sanitary products. By handling the entire process on your behalf, we ensure that your company avoids the dangers involved with the correct disposal of sanitary waste, and its associated legislature.

Sanitary Bins, Vending Machines and Collection Service. Units are sterilised at 130°C at our dedicated service centre and our operatives discreetly utilise special carriers when removing or relocating bins from your facility.

Dedicated Supply and Management coordinated by your cleaning contract management team.

Buy into our Buying Power Gain access to the discounts gained by our considerable buying power with our janitorial supplies’ partners. It’s you, our customers, who give us our benefit-of-scale buying power, so we think it should be you who benefits.

Monthind: Janitorial Supplies & Services

All your Janitorial Services and Supplies from a single, trusted source.

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Our Supply Partners

Bunzl Cleaning & Hygiene Supplies (CHS)

Leaders in innovation, Bunzl CHS delivers expertise, sustainability and an unbeatable range of products for Monthind customers. Bunzl CHS supplies the most innovative sustainable products available in the UK alongside cleaning solutions that harness friendly bacteria and enzymes to clean effectively without the unnecessary use of chemicals.

Liberty Hygiene

Liberty Hygiene provides washroom hygiene services throughout the South of England. Boasting 30 years of experience, Liberty Hygiene provides a consistently high standard of washroom and feminine hygiene products and services to Monthind customers.

Essity

Stemming from the words “essential” and “necessities”, Essity is a leading global hygiene and health company that develops, produces and sells personal care, consumer tissue and professional hygiene products and solutions. As the world’s second largest supplier of consumer tissue, Essity is perfectly placed to deliver quality and consistency for Monthind’s consumer tissue customers, which includes toilet paper, hand towels and facial tissues.

Monthind: Janitorial Supplies & ServicesMonthind: Janitorial Supplies & Services

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monthindclean.co.uk

@monthindclean

@monthindclean

@monthind-limited

ColchesterMonthind House 91 London Road Copford Colchester Essex, CO6 1LG

01206 215300

NorwichUnit A6 Abbey Farm Commercial Park Horsham St Faith Norwich Norfolk, NR10 3JU

01603 710101

GorlestonHumberstone House 47 Englands Lane Gorleston Norfolk NR31 6BE

01493 603175

Cambridge Atkins Gregory Limited Dencora Business Centre Nuffield Road Cambridge CB4 1TG

01223 438118