Continuous Improvement in Marketing ROI
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Transcript of Continuous Improvement in Marketing ROI
© Foresight ROI, Inc. 2015
ROI
Decisions Outcomes
Link Decisions to Outcome with ROI
Measurement & Forecasting
© Foresight ROI, Inc. 2015
Continuous Marketing Improvement with
Plan-Do-Learn-Change
Do
LearnChange
Plan
1. Establish objectives, strategies & tactics to deliver the results
2. Set action plans forecasted to deliver the results
1. Execute action plans
2. Monitor execution and budget
1. Measure to learn what works
2. Compare actual results to forecast
1. Develop performance improvement plan
2. Raise results targets based on expected improvements
© Foresight ROI, Inc. 2015
Optimize Resource Allocations &
Plan Marketing that Deliver Targeted Results
Fund your best customers, brands, platforms
Plan activities forecasted to deliver target results
© Foresight ROI, Inc. 2015
Measure what you need to learn for better
decisions & compare actuals to forecast
Forecast Actual Diff.
Performance
SM ROI 1.10 1.20 0.10
Category Trend Impact 0.0% 1.2% 1.2%
Total Volume 430k 450k 20k
Trade Lift Volume 90k 110k 20k
% Contribution 21% 24% 4%
SM Volume Lift 32k 35k 3k
% Contribution 7% 8% 0%
Profit Lift from SM $220k $240k $20k
Drivers
Spend $200k $200k $0
% of Revenue 1.6% 1.6% 0.0%
Coupon Redemptions 1,000 1,000 0
% Redemption 10.0% 10.0% 0.0%
Pre-store Reach 8.3 M 8.3 M 0
% Reach 4.5% 4.5% 0.0%
In-store Reach 4.3 M 4.3 M 0
% Reach 12.0% 12.0% 0.0%
© Foresight ROI, Inc. 2015
Continuous improvement through
Plan-Do Learn Change,
raising the bar as you learn what works
LearnChange
Learn
Change
MROI
Plan Do
Learn
Change
Plan Do
Learn
© Foresight ROI, Inc. 2015
Continuous Marketing Improvement with
Shopper Planner
Shopper Planner Event Planning
Fiscal Year Select
Retailer Select
Spend
Reach
Measure Reach Cost Rate
CPM
4-tile
Lift
Volume ROI
ROI
4-tile PTP Int Rel Reco Spend Reach Cost Rate
Lift
Volume ROI
Event 1 Select $6,500 692 1.40 $5,500 692 1.65
Coupons Tactic 1 $1,000 Redemptions 900 $1.11 /redem 72 0.95 Repeat $1,000 900 $1.11 /redem 72 0.95
Brand 1 540 43 540 43
Brand 2 360 29 360 29
Pre-store Tactic 2 $2,500 Impressions 400,000 $6.25 CPM 180 0.96 Revise $1,500 400,000 $3.75 CPM 180 1.60
Brand 1 200,000 100 200,000 100
Brand 2 200,000 80 200,000 80
In-store Tactic 3 $2,000 Stores 200 $0.40 CPM 350 2.33 Repeat $2,000 200 $0.40 CPM 350 2.33
Brand 1 100 200 100 200
Brand 2 100 150 100 150
Tactic 4 $1,000 Stores 20 $2.00 CPM 90 1.08 Remove $1,000 20 $2.00 CPM 90 1.08
Brand 1 20 90 20 90
New Tactic Revise $1,000 20 $2.00 CPM 120 1.44
Brand 1 20 120
Actual Recommendation Simulation
Do
LearnChange
Plan