Continuous improvement EPA THESSALY Dott. G. Toaff.
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Transcript of Continuous improvement EPA THESSALY Dott. G. Toaff.
Continuous improvementEPA THESSALY
Dott. G. Toaff
DEPA(gas import, gas sales to distribution companies and eligible customers)
DEPA(gas import, gas sales to distribution companies and eligible customers)
EDA(Owner of fixed assets )
EDA(Owner of fixed assets )
EPA THESSALY(Gas distribution and sales)
EPA THESSALY(Gas distribution and sales)
EPA THESSALONIKI(Gas distribution and sales)
EPA THESSALONIKI(Gas distribution and sales)
ENIENIENIENI
49% 49%51%
100%
CORPORATE EPA’S STRUCTURE
GREEK GAS DEMAND BY SECTOR 1990-2020
EPA DISTRIBUTION NETWORK AND GAS SALES 2000-2010
Km
100
200
300
400
500
600
700
800
900
<19bar =19bar
2000 2005 2010 2000 2005 2010
Mil
lio
n N
m3
20
40
60
80
100
120
140
160
180
ACTIVATED CUSTOMERS ACTIVATED BY CATHEGORIES (2007)
10.000
20.000
30.000
40.000
50.000
2001 2007 2010
Cooking & hot w ater -Individual & Centralheating
Low consumptioncommercial activity
High consumptioncommercial activity
Small - mediumenetrprise - Industries
for organization
GENERAL MANAGER
PUBBLIC RELATIONS’UNIT
TECHNICAL UNIT
PROCUREMENT & GENERAL SERVICES
UNIT
COMMERCIAL UNIT
INTERNAL AUDIT / QUALITY UNIT
LEGAL UNIT
ADMINISTRATION UNIT
FINANCIAL UNIT
NEW EPA ORGANIZATION STRUCTURE
for organization
CONSTRUCTION LOGISTICSTECHNICAL PLANNING
AND CONTROL
PLANNING, CARTOGRAPHY AND
ASSET MANAGEMENT
ENVIRONMENT, SAFETY, QUALITY AND
TECHNICAL REGULATIONS
CONDUCTION, MAINTENANCE AND
EMERGENCY SERVICES
TECNICAL DEPARTMENT
NEW EPA ORGANIZATION STRUCTURE
BILLING AND CREDIT MANAGEMENT
CUSTOMER SERVICE
GAS PURCHASINGMARKET DEVELOPMENT
AND MEDIUM/BIG CLIENTS MANAGEMENT
COMMERCIALDEPARTMENT
for safety
TRAINING
TOGETHER WITH EMERGENCY PROFESSIONISTS•Crisis management•Etc.
TECHNICAL TRAINING TO NEW HIRED PEOPLE
for safety
SCADA AND GIS
Supervisory Control And Data Acquisition
Geographic Information System
for safety
CROSS COMPETENCES
Monitoring and risks prevention
CrisisManagement
Restoring
•Warnings
•Accidents
• Input for actions
•Feedbacks
for safety
CROSS COMPETENCES – WHO LEED THE OPERATIONS?
Pro
toco
ls o
f co
mm
un
icat
ion
•Management of emergency service requests, priorities, etc.
•Management of recovery plans
•Coordination of working teams
for more energy