Continuity of Operations Plan - WashingtonDOL will use this Continuity of Operations Plan (COOP) to...

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DOL COOP DocuSign Envelope ID: 049B527B-7AD8-4697-857A-98C9E7800092 COOP Continuity of Operations Plan August 2014, Version 2.1

Transcript of Continuity of Operations Plan - WashingtonDOL will use this Continuity of Operations Plan (COOP) to...

Page 1: Continuity of Operations Plan - WashingtonDOL will use this Continuity of Operations Plan (COOP) to make sure mission essential functions continue after emergency incidents, natural

DOL COOP DocuSign Envelope ID: 049B527B-7AD8-4697-857A-98C9E7800092

COOP

Continuity of Operations Plan

August 2014, Version 2.1

Page 2: Continuity of Operations Plan - WashingtonDOL will use this Continuity of Operations Plan (COOP) to make sure mission essential functions continue after emergency incidents, natural

DocuSign Envelope ID: 049B527B-7AD8-4697-857A-98C9E7800092

DOL COOP

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Emergency Telephone Numbers ANNEX–A

Emergency Response Group Org Chart Incident Response Checklist

HLB Connex Inventory

Authorities and References

Evacuation, Incident Commander Checklist

ANNEX-B ANNEX-C

ANNEX-D

ANNEX-E

TABLE OF CONTENTS COOP Approval……………………………………………………………………………. 3 Document Revision History……………………………………………………………….. 3

Document Distribution…………………………………………………………………. ....................... 3

Executive Summary……………………………………………………………………. ........................ 4

Purpose……………………………………………………………………………………… 5

Applicability and Scope……………………………………………………………………. 6

Assumptions………………………………………………………………………………… 6

Planning Constraints……………………………………………………………………. ...................... 6

Roles and Responsibilities…………………………………………………………………. 7

Implementing the COOP

Succession………………………………………………………………………………... 9

Activate Emergency Response Group…………………………………………………… 10

Determine NIMS Positions Needed…………………...…………………………………. 10

Determine Mission Essential Functions Needs ……...……………...…………………… 10

Notify Mission Essential Staff …………………..……………………..…………….….. 10

Identify Alternate Facilities ……………………………………………………………... 10

Communicate...…………………………………………………………………………... 11

Return to Normal Operations

Terminating the COOP….……………………………………………………………….. 12 After-action Review……………………………………………………………………… 12

Maintaining COOP Readiness COOP Hardcopy Locations……………………………………………………………… 13 Training and Exercises…………………………………………………………………… 13

COOP Review……………………………………………………………………………. 14

ANNEXES

APPENDIX’S Severe Weather/Winter Storm Action Plan APPENDIX 1 Response to Bombs, Bomb Threats and Suspicious Items APPENDIX 2

Evacuation, Incident Commander Checklist

Bomb, Bomb Threats and Suspicious Objects Checklist

Suspicious Powder (Material) Checklist

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COOP APPROVAL

Executive Sponsor Signature Date

Director

Pat Kohler

8/21/2014

Deputy Director

Teresa Berntsen

8/20/2014

Assistant Director, ASD

Tami Dohrman

8/18/2014

Chief Administrative Officer, ASD

Jairus Rice

8/15/2014

DOCUMENT REVISION HISTORY

Version # Date Description

2014 v.1.1 4/4/14 Revisions made to reflect organizational changes and

lessons learned from December 2013 exercise.

2014 v.1.1 5/29/14 Revisions made to reflect organizational changes, added

language for Director exceptions during a Governor’s

proclamation.

2014 v.1.1 6/2/14 Revisions made to Annexes, emergency contact lists and

added Appendix’s 1 and 2.

2014 v.2.1 5/24/14- 6/25/14

Changes made to organization structure, essential staff,

(bomb) appendix added, comparison changes to storm

appendix, new checklist attachments.

2014 v.2.1 7/1-14/2014 Changes to format, appendix format and development of

essential function call list.

DOCUMENT DISTRIBUTION

Date When

Distributed

Version Distributed to:

11/15/2013 2013 v.1 Placed on agency intranet

11/15/2013 2013 v.1 Hard Copies delivered to Locations List

11/15/2013 2013 v.1 Electronic version sent to Military Department,

Emergency Management Division

4/7/2014 2014 v1.1 Chief Administrative Officer for review

6/25/2014 2014 v.2.1 Chief Administrative Officer for review and to obtain

signatures

6/25/2014 2014 v.2.1 Electronic version to Military Department, Emergency

Management Division

7/22/2014 2014 v.2.1 Return to Chief Administrative Officer with changes

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EXECUTIVE SUMMARY

DOL will use this Continuity of Operations Plan (COOP) to make sure mission essential

functions continue after emergency incidents, natural disasters or any catastrophic event. The

framework of this COOP follows State, Federal Emergency Management Administration

(FEMA) and the Office of Homeland Security plans. The COOP is part of the agency’s

Comprehensive Emergency Management Plan (CEMP).

The COOP affects all agency staff, and depending on the nature of the incident, may affect other

Washington state agencies, municipalities, third-party providers and customers. Regardless of

the size or complexity of the event, DOL will implement COOP when an incident threatens to, or

interrupts agency business.

Washington is a natural disaster rich state where many threats exist and disasters have occurred.

Earthquakes, volcanic eruption, flooding, wildfires, landslides, severe winter storms, terrorism,

cyber attack and other events threaten our continuity of business.

The DOL COOP is mandated by law, and necessary to protect and direct staff, and to enhance

our ability to serve our customers. Identifying mission essential functions, agency succession,

alternate work location, and staff roles will allow DOL to quickly re-establish business

operations during an event.

DOL Staff must:

Have access to the COOP

Be familiar with its contents

Be trained periodically

Participate in exercises to test the plan to make sure it is adequate when implemented

during an event.

The DOL Executive Leadership Team must:

Understand their role

Be able to follow the Incident Command System in order to provide leadership, and

Identify agency priorities until demobilization can occur.

DOL will use the National Incident Management System (NIMS) to plan for, respond to and

recovery from events. DOL will use the Incident Command System (ICS) to manage planned or

spontaneous events.

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PURPOSE

DOL developed this COOP Plan in conjunction with activities conducted by the State of

Washington Emergency Management Department (EMD) to create an enterprise response to

hazard threats. This plan establishes procedures to restore mission critical functions to assist the

State of Washington in meeting citizen needs. This plan outlines the procedures DOL will use to

respond to incidents or events which cause business disruptions requiring the need to restore

critical operations and services to full capacity.

This plan complies with Governors Directive 13-02, RCW 38.52 Emergency Management and

RCW 42.14 Continuity of Government Act.

This plan:

1. Prepares the agency to respond, recover from and mitigate the impacts after an incident,

natural disaster or catastrophic event.

2. Guides management during immediate aftermath of an incident or event that has impacted

agency staff, facilities or information technology.

3. Makes sure DOL can deliver ongoing mission essential functions and essential support

functions.

4. Serves as a guideline to respond to communications from the World Health Organization

(WHO) and the Center for Disease Control (CDC) as part of Washington State’s enterprise

hazard response.

5. Helps DOL leadership during an event to manage the agency’s response and recovery with

key stakeholders.

6. Prioritizes procedures to follow to recover operational capabilities relative to the event.

7. Facilitates the return to normal agency operating conditions as soon as possible based on the

size and complexity of the event.

8. Makes sure the agency’s COOP is viable, operational, and remains compatible with

Washington’s Comprehensive Emergency Management Plan (CEMP).

9. Reduces the exposure of the state of Washington to revenue loss and citizen non-

conformance to law because of the event.

10. Directs effective and efficient recovery from an event.

11. Schedules training and testing to make sure the plan is suitable for agency operations.

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APPLICABILITY AND SCOPE

This plan applies to all Washington State Department of Licensing (DOL) regions, divisions,

programs, staff and contractors. This plan pertains to all facilities (owned and leased), systems

and vehicles.

The plan is developed to:

Be flexible and responsive

Be executed with little or no warning

Address a range of different events and considers each event’s size and complexity

Focus on the continuity of mission essential functions and priorities.

ASSUMPTIONS

1. Essential personnel will be available.

2. DOL can recall key positions to carry out the mission’s essential functions.

3. Co-location with other divisions or agencies will be possible.

4. Some employees will have the capability of working from home.

5. A representative Human Resources Office will be available to provide guidelines on

employee leave and collective bargaining agreements.

6. DOL will be able to purchase or contract for essential equipment and services to support

emergency operations.

7. DOL should be able to perform mission essential functions within 24 hours.

8. DOL will use and depend on information from local health departments.

9. DOL has successfully tested and put the Information Technology Disaster Recovery Plan

into place. The agency IT Security Plan contains guidelines to protect valuable data.

PLANNING CONSTRAINTS

1. The agency has 60 facilities located throughout the state. Planning for alternate locations

will be limited.

2. IS will follow their “Incident Response Flow Chart” located in the IS Disaster Recovery

Plan. Operational recovery times are dependent on the EDRC matrix. The Chief

Technology Officer will advise the Incident Commander or the EOC Manager of back-up

system or recovery times.

3. Employees may experience difficulties with internet connectivity at home or work during an

incident.

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Director:

ROLES AND RESPONSIBILITIES

Has ultimate responsibility and provides policy for all phases of emergency management

Will report agency status and activity to the Governor’s Office

Will work in collaboration with the State Emergency Management Division’s Emergency

Operations Center for large regional events, and

Can choose to assume the role of Emergency Operations Center (EOC) Manager him/herself,

or delegate that responsibility to a member of the Emergency Response Group.

May seek exemptions from the Governor to waive fees for services, records, licenses or

indenticards for citizens or response entities effected by or supporting a State or Federal

Declared Emergency. An exemption may also be sought from the Governor to grant a 60

day waiver to expiration of licenses and indenticards.

Emergency Response Group:

Includes all of the Executive Leadership Team

Gathers at a location determined by the Director at the implementation of the COOP

Members are responsible for advising the Director in policy decisions

Members take direction from the EOC Manager, and

Members may be assigned to a NIMS position by the EOC Manager.

Emergency Operations Center (EOC) Manager: The EOC Manager is responsible for:

Organizing and directing activities of the Emergency Response Group

Making sure information is passed to internal and external stakeholders

Liaison with other agencies participating in the incident

Providing support to the Incident Commander, and

Tracking the status of issues and corrective action measures.

Incident Commander Typically, the Incident Commander is the highest ranking qualified person on site most capable of managing the incident response. A higher ranking person arriving at an incident, may assume

command, maintain command as-is, or transfer command to a third party. In all events, an

Incident Commander will have authority to make decisions to direct and resolve incidents. The

Incident Commander:

Provides overall on-site leadership

Takes policy and direction from the Emergency Operations Center Manager/designee

Maintains incident safety

Ensures information is passed to the Emergency Response Group, and

Directs the development of the Incident Action Plan

NIMS Positions Public Information Officer – Creates/disseminates messages to internal & external stakeholders. Liaison Officer – Coordinates with other organizations in support of incident response.

Safety Officer – Identifies and assesses safety threats.

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Logistics Section Chief – Locates/deploys supplies and facilities in support of incident response.

Operations Section Chief – Directs efforts and tracks the status of incident response activities.

Planning Section Chief – Directs planning efforts and documents activities of the Emergency

Response Group.

Finance Section Chief – Organizes and tracks the financial aspects of incident response.

Mission Essential Staff Mission Essential Staff are identified in advance as required to make sure the agency can complete its mission essential functions (See Page 10). They are the employees most capable of

completing tasks associated with the Mission Essential Function they are listed with.

Essential Function Essential Staff

Records availability for Law Enforcement

CIO Melissa Spencer

Drivers Tech Svc Mgr, Keturah Knutson

PSD AD, Julie Knittle

PSD Deputy AD, Josh Johnston

Driver & Vehicle Records Administrator, Judy Groezinger

Safety and support for DOL employees

HRD AD, Laurie Milligan

ASD AD, Tami Dohrman ASD Chief Administrative Officer, Jairus Rice

Facilities Assist. Administrator, Lynn Stullick

Emergency Management Administrator, Jocelyn “J” Hofe

Payroll operations ASD AD, Tami Dohrman

HRD AD, Laurie Milligan

Comptroller, Cindy Cavanagh

Fiscal Analyst, Pam Benjamin

Fiscal Analyst, Cheyni Langston

Revenue operations ASD AD, Tami Dohrman

Comptroller, Cindy Cavanagh

Revenue Officer, Denise Carr

Fiscal Analyst, Mieke Pearson

Fiscal Analyst, Wendy Harris

Accounts payable ASD AD, Tami Dohrman

Comptroller, Cindy Cavanagh

Disbursement Manager, Mart Francis

Fiscal Analyst, Doug Thomas

Emergency Management Administrator The Emergency Management Administrator is responsible for updating the COOP as needed. The Emergency Management Administrator will assist with agency response and Emergency

Operations Center management.

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IMPLEMENTING THE COOP

A decision to implement the COOP is triggered by an incident, event or disaster which affects

DOL normal business operations, or at the direction of:

Washington Military Department

Governor’s Office

Center for Disease Control (CDC)

Personnel on the succession roster can implement the necessary actions identified in the COOP.

Individuals in successive authority must first attempt contact with the higher authority before

taking action.

An Incident Commander has authority to take initial steps to preserve life safety and direct

response activities. The Incident Commander will contact the Director or designee as soon as

possible.

Succession Conditions for succession of responsibilities are any inability to contact, communicate or direct agency activity.

Director

Deputy Director

Assistant Director, Customer Relations Division

Assistant Director, Administrative Services Division

Assistant Director, Programs and Services Division

Assistant Director, Human Resources Division

Assistant Director, Business and Professions Division

Office of Performance and Accountability Director

Chief Information Officer

Communication and Education Director

Policy and Legislative Director

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Activate Emergency Response Group The Director or designee will activate the Emergency Response Group by contacting the individuals in the group and designating a rally location. The Director will identify an

Emergency Operations Center Manager.

Determine NIMS Positions Needed The Director or designee will determine what, if any NIMS positions are needed to better coordinate response to the incident. The type, size and complexity of the event will determine the

need for certain NIMS positions. Once determined, the Director will assign those positions to

members of the Emergency Response Group. (See Roles and Responsibilities for list and

description of NIMS positions)

Determine Mission Essential Function Needs The Director or designee will ensure the following mission essential functions are addressed in priority. Which, if any, functions are threatened will depend on the type, size and complexity of

the event.

Priority DOL Mission Essential Functions

1 Records availability for Law Enforcement

2 Safety and support for DOL employees

3 Payroll operations

4 Revenue operations

5 Accounts payable

DOL’s Vital Records and Data Systems needed to perform essential functions are captured in the

IS Incident Response Flow Chart from Disaster Recovery Plan. That plan is confidential and

held separately by ISD.

Notify Mission Essential Staff The EOC Manager or designee will contact Mission Essential Staff (identified in Roles and Responsibilities) to address disruptions to or threats of disruption to the Mission Essential

Functions listed above.

Identify Alternate Facilities Movement of staff may be required based on the type, size and complexity of the event. In some cases, mission essential personnel can operate from their home utilizing a laptop. Some mission

essential personnel may be required to operate from a functioning state office location. The EOC

manager will determine the location of the site by the size, complexity and location of the

incident. The EOC manager will also identify the alternate work locations when notifying

essential or critical staff.

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Two facilities in the Olympia area can serve as an alternate location for mission essential work.

After facility assessments are conducted, the EOC manager will select one of the predetermined

sites or another alternate location. The EOC manager will use the priorities identified in the plan

to determine which essential functions to conduct at specific locations. The locations are:

Tumwater Warehouse, 8000 River Road, Tumwater, WA

Lacey Field Office, 645 Woodland Square Loop SE, Lacey WA

During large or complex events, the Department of Enterprise Services (DES) is responsible for

finding and assigning appropriate locations for state agencies to relocate. DES will base

assignments on priorities of the incident as directed by the Governor’s Continuity of Government

(COG).

Communicate Notifying Personnel - Executive Leadership Team will have the following numbers and methods available to notify key personnel:

Work phone

Cell phone

Home phone

Text

Supervisors will make sure they have immediate access to the emergency telephone contact lists

for their staff at all times. The person at the top of the list will activate the phone tree. If that

person is unavailable, the next person will make the calls. Callers must:

Make contact with all staff, and

Make note of no contact calls and try until successful.

The caller will provide the following information:

1. Nature of incident

2. That the COOP is activated and their resulting role if applicable

3. When and where to assemble

4. Status of facilities

5. Known transportation and communication limitations, and

6. Actions necessary before assembling. (For example: bring supplies (overnight, food),

make phone calls)

Emergency Phone Lists - Responsible individuals will update their Emergency Phone List each

quarter. The following staff will maintain emergency phone lists:

Director’s Executive Assistant will maintain the Executive Leadership Team (ELT) list.

Executive Assistants will maintain ELT members’ direct reports list.

Manager and supervisors or their designee will maintain their direct reports list.

ELT members will develop a list of customers, vendors and other stakeholders intricate to their

program’s business to contact during business interruptions. During an event or incident, the

EOC manager or designee will make sure information is communicated to them when required.

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DOL Emergency Line - The Chief Administrative Officer of the Administrative Services

Division is responsible for maintaining the DOL emergency line messages to provide updates

during an event. Staff can call the DOL Emergency Line 1-866-449-9911 to obtain incident

information and direction. Supervisors are to ensure their employees understand that they can

call this number for during an event.

Government Emergency Telecommunication Service (GETS) – The GETS card allows priority

calling during an emergency incident. The Emergency Management Manger is the point of

contact for ordering and issuing GETS cards. Staff assigned GETS cards will test them semi-

annually. Staff departing the agency or who no longer need their card will turn it in to the

Emergency Management Administrator.

The Emergency Management Administrator will issue GETS cards to the following staff:

Executive Leadership Team

Mission Essential Staff

Campus Communications – The Department of Enterprise Services (DES) will communicate

with Capitol Campus agencies using 400mg radios or mass e-mails via mystateusa. Notifications

sent by mystateusa are one way messages generated by DES or the Washington State Patrol. Not

all DOL employees receive these e-mail alerts. Recipients are limited to ELT and Emergency

Response Group members, the alert information should be shared as necessary. Radios provided

by DES offer two-way communications with them and other campus agencies. Two radios are

assigned and monitor by users in HLB, an additional radio is monitored by Facilities staff at the

Tumwater Warehouse.

RETURN TO NORMAL OPERATIONS

Terminating the COOP The Incident Commander will collaborate with the EOC Manager to demobilize from the COOP and return to normal operations as soon as practical and when safe facilities are available.

ELT and supervisors will follow phone tree contact list procedures to notify all staff of the date

and time of return to normal operations.

After-action review As soon as practical, upon resumption of normal operations, the Emergency Management Administrator will convene members of the Incident Command Post and Emergency Operations

Center to conduct an after-action review. The Emergency Management Administrator will

facilitate and catalog lessons learned for revision or addition to this plan and report outs to the

Governor’s Office or the Military Department.

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MAINTAINING COOP READINESS

ELT members and Emergency Response Group members will know the location of, and have

access to, a hard copy or electronic COOP at all times. Hard copies of the plan are available at

the following locations:

COOP Hardcopy Locations Highways-Licenses Building (HLB) 1

st Floor Reception Desk

4th

Floor Director’s Office # 414

4th

Floor Deputy Director’s Office #415

4th

Floor AS Chief Administrative Office #4E11

4th

Floor Assistant Director ASD Office #420

4th

Floor Chief Information Officer Office #410

4th

Floor Director C&E Office #417

4th

Floor Director Policy and Legislative Office #411

4th

Floor Office of Performance and Accountability Office #400

3th

Floor Assistant Deputy Director PSD Office #302

2nd Floor Emergency Management Administrator 2W46

Black Lake 1 1st

Floor Human Resources Administrators Office #1108

1st Floor Assistant Director HRD Office #1107

Black Lake 2 2nd

Floor Assistant Director BPD Office #2206

3rd

Floor Deputy CIO Office #2306

3rd

Floor Chief Tech Officer Office #2304

Black Lake 3 1st

Floor Customer Service Administrator Office #3167

2nd

Floor Administrative Assistant

Tumwater Warehouse 1st

Floor Unit D, Facilities Assistant Administrator #142

1st

Floor Emergency Supply Container

2nd

Floor Breakout Room (#208)

Bristol Court 2nd

Floor PRFT Administrator #324

Lacey LSO Office Manager

Mobile Eight District Managers

Training and Exercises The Emergency Management Administrator will plan and coordinate sustainable COOP exercises and training. Agency policy will require the following training and exercises:

Training

The Emergency Management Administrator will provide ELT a COOP refresher briefing

annually.

ELT members will provide their Leadership Teams a COOP refresher briefing annually.

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The Emergency Management Administrator will notify ELT and COOP Committee

Members of COOP amendments as required.

Supervisors will inform new employees of the existence and location of the agency’s

COOP. New employees will review the COOP within 30 days of employment.

All employees will review the COOP annually.

Exercises

The Emergency Management Administrator will schedule and oversee a tabletop exercise for

ELT annually.

The agency will conduct a full-scale exercise to test the COOP annually.

Emergency Phone lists will be tested by the person responsible for maintaining them

semi-annually.

The Emergency Management Administrator will solicit feedback and lessons learned from

exercises to incorporate into the COOP. The Emergency Management Administrator will also

report the agency’s exercise compliance with the Military Department’s Emergency Management

Division.

COOP Review

The COOP is a living document that will continue to change as the need arises and as the agency

matures in the process. (See Page 3 for specifics on revisions)

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Non-Confidential Emergency Telephone List ANNEX A

CONTACT NAME TELEPHONE NUMBER

WSP – Emergency (police) 9-911

Emergency (Fire, EMS) 9-911

B&G Customer Service Center (DES) (360) 725-0000

City of Olympia (all utilities) Department of Public Works

(360) 753-8263 / after 5 p.m. only (360) 753-8362 / business hours

National Weather Service (206) 526-6087

Olympia Police Department / Non-Emergency (360) 753-8300

WSP – Capitol Detachment / Non-Emergency (360) 753-2191

Olympia Fire Department / Non-Emergency (360) 753-8348

Washington Poison Center 1-800-222-1222

Safe Place (24 hours) 786-8754 – business hours 754-6300 – after business hours

Crisis Clinic (24 hours) (360) 586-2800

St. Peters Hospital (360) 491-9480

Capital Medical (360) 754-5858

DOL Emergency Information Line 1-866-449-9911

AGO Reception (360) 753-6200

WA State Emergency Management Division(EMD),

Emergency Operations Center (EOC), 24 Hour Duty

Officer

1 800 258-5990 or (253) 912-4901

Cami Feek, AGO Facilities & Office Service Manager

(360) 586-4079

Shelley Rohr, AGO HLB Bldg Manager (360) 586-0363

Patrick Colvin, AGO, HLB Safety Committee Chair (360) 664-0092

Nicole Ochsner-Klegman, AGO, HLB Safety Committee Chair

(360) 753-1466

PHYSICAL ADDRESSES: Highways Licenses Building (HLB), 1125 Washington Street SE, Olympia 98501

Black Lake 1, 421 Black Lake Blvd. SW, Olympia 98502

Black Lake 2, 405 Black Lake Blvd. SW, Olympia, 98502

Black Lake 3, 2000 4th

Ave West, Olympia, 98502

Bristol Court, 2424 Bristol Court SW, Olympia 98502

Tumwater Warehouse, 8005 A River Drive SE, Tumwater, 98501

IS Field Office, 8005 B River Drive SE, Tumwater, 98501

Lacey Field Office, 645 Woodland Square Loop SE, Lacey WA

COOP Emergency Telephone Lists – ANNEX A

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Non-Confidential Emergency Telephone Lists Annex A

DOL LEADERSHIP TEAM PHONE LIST

NAME OFFICE HOME CELL Brad Benfield 902-3723

Teresa Berntsen 902-0191

Angela Cherry 902-3602

Pamela Davis-Taggart, 664-1453

Tami Dohrman 902-4044

Kathleen Drew 664-1452

Myke Gable 902-0150

Julie Knittle 902-3763

Pat Kohler 902-3603

Diane McDaniel 753-2747

Laurie Milligan 664-1591

Tony Sermonti 902-3609

Melissa Spencer 664-6534

Karla Thomas 902-3604

Fred Wade 902-0108

EXECUTIVE SUPPORT TEAM

NAME OFFICE HOME CELL DIVISION Angela Cherry 902-3602 DO

Nikki Cope 902-0164 PSD

Jerrielyn Danielson 902-3804 DO/C&E

Patty Danner 902-3719 CR

Samantha Trotter 664-1464 HR

Karen Main 664-1443 BPD

Kimberly Mathis 902-0118 DO/PLU

Karisa Duffey 664-6579 IS

Karla Thomas 902-3604 DO

Jacob Thompson 664-6541 DO/PMO

Nancy Williams 902-0107 DO/OPA

Jhenifer Morfit 902-3606 ASD

COOP Emergency Telephone Lists – ANNEX A

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Non-Confidential Emergency Telephone Lists Annex A

Olympia Area Building Emergency Telephone Contact List

Use these contacts when it is necessary to notify or relay information about an emergency in these buildings. If warranted,

call 911 first before these contacts are made.

LOCATION NAME NUMBER SPECIAL INSTRUCTIONS

Bristol Court Sandy Madsack (360) 664-1822 If unanswered opt out to “0” during business hours

All Black Lake Buildings General Line (360) 664-1440 Always answered during business hours

Tumwater Warehouse Pam Parsons (360) 292-4524 If unanswered opt out to “0” during business hours

Highway and Licenses Building

Jocelyn Hofe (360) 902-4022 During business hours, If unanswered call the next person

Jairus Rice (360) 902-3961 If unanswered opt out to “0” or call the next person on this list

Jhenifer Morfitt (360) 902-3606 If unanswered opt out to “0” or call the next person on this list

Julie Knittle (360) 902-3850 If unanswered opt out to “0”

To Report Building Emergencies

(360) 292-4510 Always answered 24/7

DES Dispatch (360) 725-0000 Always answered 24/7

ATTORNEY GENERAL’S OFFI CE Contact Numbers for Highways Licenses Building (HLB)

NAME TITLE NUMBER COMMENTS

Mamie Marcuss

Chief of Staff Office 360-586-0729 During and after

business hours

Dave Horn

Chief Deputy Office 360-664-2476 During and after

business hours

Shirley Battan

Deputy Office 360-586-2563 During and after

business hours

Cami Feek Facilities & Office Service Manager

Office 360-586-4079 During and after business hours

Shelley Rohr

HLB Bldg Manager Office 360-586-0363 During and after

business hours

Patrick Colvin HLB Safety Committee Chair

Office 360-664-0092 During and after

business hours

Nicole Ochsner-Klegman HLB Safety Committee Chair

Office 360-753-1466 During and after business hours

COOP Emergency Telephone Lists – ANNEX A

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Essential Function Essential Staff

Records availability for Law Enforcement

Name Title Telephone

Melissa Spencer CIO 360-664-6534 (Office)

Keturah Knutson Drivers Tech Svc Mgr 360-664-6739 (Office)

Julie Knittle PSD Asst. Director 360-902-3763 (Office)

Josh Johnston PSD Dep. AD 360-902-4084 (Office)

Judy Groezinger Driver & Vehicle Records Administrator

360-902-3840 (Office)

Safety and Support for DOL employees

Name Title Telephone

Tami Dohrman ASD Asst. Director 360-902-4022 (Office)

Laurie Milligan HR Asst. Director 360-664-1591 (Office)

Jairus Rice ASD Chief Admin. Officer 360-902-3961 (Office)

Lynn Stullick Facilities & Mail Asst. Administrator

360-292-4506 (Office)

Jocelyn “J” Hofe Emergency Mgmt. Administrator

360-902-4022 (Office)

Payroll Operations

Name Title Telephone

Tami Dohrman ASD Asst. Director 360-902-4022 (Office)

Cindy Cavanagh Comptroller 360-902-7415 (Office)

Pam Benjamin Fiscal Analyst 360-664-1459 (Office)

Cheyni Langston Fiscal Analyst 360-664-1475 (Office)

Laurie Milligan HR Asst. Director 360-664-1591 (Office)

Revenue Operations

Name Title Telephone

Tami Dohrman ASD Asst. Director 360-902-4022 (Office)

Cindy Cavanagh Comptroller 360-902-7415 (Office)

Denise Carr Revenue Officer 360-902-7414 (Office)

Mieke Pearson Fiscal Analyst 360-902-7461 (Office)

Wendy Harris Fiscal Analyst 360-902-7429 (Office)

Accounts Payable

Name Title Telephone

Tami Dohrman ASD Asst. Director 360-902-4022 (Office)

Cindy Cavanagh Comptroller 360-902-7415 (Office)

Mart Francis Disbursement Manager 360-902-7419 (Office)

Doug Thomas Fiscal Analyst 360-902-7467 (Office)

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Emergency Response Group Org Chart Annex C

COOP Emergency Response Org Chart – ANNEX C

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HLB Connex Inventory List Annex D

AMOUNT DESCRIPTION EXPIRATION

2 AQUA TAINERS - FULL/7 GALLONS

2 AXES

1 BAGS/PKG

1 BANDAIDS

96 BATHROOM TISSUE

17 BATTERIES "D" May-16

12 BLANKETS

1 BLEACH-182 OZ BOTTLE

2 BUCKETS 5 GALLON SIZE

1 CAMP TABLE

3 CAMPING CHAIRS

3 CASES OF GARBAGE CAN LINERS (100 EACH)

4 CASES OF WASHING WATER

5 CASES OF WATER (24 EACH) August-12

7 1/2 CASES OF WATER PACKETS May-16

2 CAUTION TAPE

5 COLD PACKS

7 CONTACT LENS HOLDERS

2 DIGGING BARS

3 DRY ERASE BOARDS

1 DRY ERASE ERASER

5 DUCT TAPE

10 ELASTIC BAND

2 ELECTICAL TAPE

4 EMERGENCY BACKPACKS--EMPTY

3 EMERGENCY BLANKETS

4 EMERGENCY VESTS

1 EXACTO KNIFE

2 FIRE EXTINGUISHERS

1 FIRE STARTERS

2 FIRST AID KITS

11 FLASHLIGHTS--EACH TAKES 2 "D" BATTERIES

1 FOLDING CAMP TABLE

6 FOLDING CHAIRS

1 FOLDING FLUORESCENT LANTERN--TAKES 4 "D" BATTERIES

2 GARBAGE CANS FULL OF RATIONS (MRE)

5 GLOVES HEAVY DUTY/PAIR

1 GLOVES-MEDIUM 6PACK

1 GLOVES-SMALL 6 PACK

1 GREEN HAT

1 GURNEY

1 HAMMER

5 HAND SANITIZER/BOTTLE

1 HAND WARMERS/7 HOURS

1 HAND WARMERS/BOX OF 12

2 HEAD LAMPS (NEED BATTERIES-AA)

12 INDIVIDUAL WORK GLOVES

5 INDIVIDUAL WORK GLOVES-YELLOW

1 MALLET

1 MANUAL PUMP FOR BOTTLED WATER

1 MASKING TAPE

2 MAXI PADS BOXES

2 MEAL REPLACEMENT/BOXES

4 MEDICAL FIRST AID KITS

1 MEDICAL SCISSORS

2 ORANGE SAFETY VESTS

1 PACK OF WOOD

2 PLASTIC CUPS/50 EACH BAG

53 PONCHOS

2 PRIVY SHELTERS

1 REAM OF PAPER

40 RED BIOHAZARD BAGS

1 RED HAT

6 RESCUE BLANKETS

1 ROLL CLEAR TRANSPARENT--4 MIL--250 SQ FT ???

ROPE (BUCKET FULL)

4 SAFETY GLASSES

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2 SCISSORS

2 SHOVELS

2 SOLAR RADIOS

1 STANLEY STAPLER

1 STAPLES

1 STETHESCOPE

2 TABLETS FOR EASELS

3 TALL KITCHEN BAGS-- BOX/13 GALLON SIZE

1 TAMPAX/BOX OF 500

8 TARPS-11x15 FT

1 TENT

8 TENT STAKES

1 TOOL KIT/7 PIECE

3 TRAFFIC CONES

24 TUBE SOCKS /PAIR (IN PACKAGE)

8 TUBE SOCKS /PAIR (NOT IN PACKAGE)

1 TWEEZER

2 UMBRELLAS

4 WALKERS

1 WATER TABLETS/BOTTLE

1 WOUND WIPES-BOX OF 10

1 WRECKING BAR

1 ZIPLOCK BAGGIES

COOP Connex Inventory List – ANNEX D

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Authorities and References Annex E

HSPD5 Homeland Security Presidential Directive 5 – Management of Domestic Incidents

HSPD6 Homeland Security Presidential Directive 6 – National Preparedness

Governor Directive 13-02 Continuity of Government Operations Preparation

Proclamation by the Governor National Incident Management System

RCW 38.52 Emergency Management

RCW 42.14 Continuity of Government Act

COOP Authorities and References – ANNEX E