DeclarationDeclaration on IP (Intellectual Property) Right:This Excel file as well as relatedhave presentation been developed based on Six Sigma and other quality materials collected from different sources online. I tried to keep the original sources but often it was not possible due to lack of info of creator.Under FAIR use policy of IP we ONLY can use this presentation for our individual or group learning purpose but not for commercial usages!Purpose of this presentation to provide awareness and encourage jump start on process improvement event.

Charter

Kaizen Event Charter

Process to be TargetedStarting DateEnd Date

Team Leader

Objective/Target of EventTeam Members

Brief Process Description

FacilitatorCoach

Boundaries of the Defined ProcessProcess Excludes

Resources for Event (if any)

Affinity Diagram

MoMMEETING SUMMARY

MEETING INFORMATIONTEAM MEMBERS ATTENDING

DATE4/2/03KarenxTomxHelenxPREPAREDPatPatBobx FACILITATORJerry Barron PLACESirrine Cinference Room

SUMMARYTo present our findings and proposed future states to Dr. Scott and determine next steps for eport and prsesentation.

DECISIONS and AGREEMENTSAfter getting some feedback from Dr. Jerrold, the group has decided to base our futrue state on the design of the system using the budget fomrs that Helen presented. It will be further discussed and adjusted to meet the nees of the facility manager

ACTIONS TO BE TAKENBY WHOM?WHEN?

1. Document meeting with area contacts and submit those to HelenAll9-Apr

2. Area teams should be sure to meet before next meeting and establish risk considerations for executive summary.Area team scribesContinuous

3. Submit any information that you would like included in the PowerPoint presentation to Tom before next meeting.Area teams9-Apr

4. The next meeting will be held in the library conference room 101 on April 9th.Area teams9-Apr

WeeklyPlanFive Day Focused Improvement Event - AGENDA

SundayMondayTuesdayWednessdayThursdayPlanning DayDoing DayDoing DayChecking DayActing Day8:30 amKick-Off Event MeetingCore Team SharingCore Team SharingCore Team SharingCore Team Sharing9:00 amw/ Site LeaderAdditional Training as needed9:30 amTeam Picture10:00 amCharter Review - Why are we here?Prioritize IssuesChange DayValidationPreparing Report Out10:30 amKaizen OverviewImplementingVerifying new11:00 amBrainstromingBrainstormMethodsFinal Report Out11:30 amTry StormingRefining+ attendance at report out12:00 noonAffinity DiagramPotential Solutions12:30 pm1:00 pmLunchLunchLunchLunchLunch1:30 pm2:00 pmPerato2:30 pmDiscoveryContinue ChangeValidation3:00 pmVSM As-is3:30 pmCurrent State4:00 pmVSM New4:30 pmMoMLeader Event Report-OutLeader Event Report-OutLeader Event Report-Out5:00 pmWeekly Plan

Be prepared to stayBe prepared to staylate tonight!late tonight!

VSM IntroFollow these instructions to complete a Value Stream Map (VSM)To construct a new VSM:Step 1:Goto the 'VSM Symbols' tabStep 2:Click on the object required for the VSMStep 3:Copy the objectStep 4:Goto the 'VSM Template' tab and paste the objectStep 5:Repeat steps 1 - 4 for all required objectsStep 6:Goto the 'VSM Template' tab and complete the data boxesStep 7:Complete the Lead Time ladderTo delete an existing VSM:Step 1:Goto the 'VSM Template' tabStep 2:Select one of the objectsStep 3:Select CTRL + AStep 4:Select the Delete key

VSM As-is120028000140015000Lead Time46000100100100100Cycle Time400

VSM New120028000140015000Lead Time46000100100100100Cycle Time400

VSM SymbleProduction PullOpportunity for ImprovementProduction PushFrequency

Manual Information FlowKanban Card Box

FrequencyElectronic Information Flow

Data TableInventory

Frequency

Go SeeCustomer or Supplier

Frequency

Timeline ElementsEmergency Stock

Frequency

Process Step

Inventory Withdraw

LEADTIME (s)0VALUETIME (s)0Load Leveling Box

OperatorBatch Kanban CardParts StorgaeFirst In - First outProduce Part - Kanban CardTransportationTransfer Part - Kanban Card

ParetoPareto Analysis [Herff Jones ][Brief Project Description][Date][42]The first 3 Causes cover 87.96% of the Total DefectsCumulative Percentage Cutoff:80%#CausesDefectsCumulative%Vital FewUseful ManyCut Off %1Glue5046.3%5080%2Binding3074.1%3080%3Button1588.0%1580%4Pressure Applied592.6%580%5Cause # 5395.4%380%6Cause # 6297.2%280%7Cause # 7198.1%180%8Cause # 8199.1%180%9Cause # 91100.0%180%10100.0%080%11100.0%080%12100.0%080%13100.0%080%14100.0%080%15100.0%080%Insert new rows above this line

&8 2009 Vertex42 LLC&8Templates by Vertex42.com

Instructions:

- Enter the causes and the number of defects in descending order. You can enter the values and then use the Data > Sort feature to place the values in descending order.- You can change the value for the Cumulative Percentage Cutoff.- The axis labels in the chart are linked to the column headers in the table below the chart. Change the column headings in the table as needed (e.g. "Problems"/"Frequency" or "Products"/"Sales" instead of "Causes"/"Defects").

- Deleting Rows: You can delete rows without messing up the formulas.- Adding Rows: To add additional items to the table and chart, copy an existing row (columns A-K or the entire row) and INSERT it somewhere BELOW the first line in the table (position #2) or ABOVE the last row in the table (position #14) so that the ranges stretch appropriately.

HistroGramAs-isNEWDifferrenceLead Time46000460000Cycle Time4004000

FishBoneQuality Tools

Cause and Effect Diagram

DescriptionMeasurementMaterialsMethod

This template illustrates a Cause and Effect Diagram, also called a Fishbone or Ishikawa Diagram. A detailed discussion of Cause and Effect Diagrams can be found at www.ASQ.orgLab ErrorRaw MaterialsAnalytical Procedure

AnalystH 2 ONot Followed

Improper CalibrationCityCalibration

Learn About C and E DiagramsCalculationPlant SystemInstructions

Enter the Problem Statement in box provided. Solvent ContaminationLab Solvent ContaminationSampling

Brainstorm the major categories of the problem. Generic headings are provided.SupplierSupplierIron ToolsProblem Statement

In labIn labDirty BottlesIron in ProductWrite the categories of causes as branches from the main arrow.

Learn MoreRust Near Sample PointInexperienced AnalystMaterials of Construction

To learn more about other quality tools, visit the ASQ Learn About Quality web site.Exposed PipeRusty Pipes

Learn About QualityToolsMaintenanceAt Reactor

Opening LinesAt Sample Point

Iron ToolsHeat Exchanger Leak

E470

E583

EnvironmentManpowerMachine

SIPOC

SupplierInputProcessOutputCustomerEnd UserTrouble Ticket (TT)Resolved TTEnd UserOpen TTHRDHD SupervirosrHRDIT Assistants

VendorHD Software

MetricsMetricsMetricsResponse TimeLoging TT < 10 MinResolution or Restoration TimeAnalysing TT < 2 Min2 Yrs Exp. Of HD SupervisorAssigning Support Engineer TT < 1 MinWorkarround / Permanent fixITIL FoundationP1 Troubleshooting < 2 Hr P2 Troubleshooting < 8 Hr 99% Availability of HD SoftwareP3 Troubleshooting < 16 Hr P4 Troubleshooting < 5 Business days P5 Troubleshooting < 30 Business days Closing TT < 1 Min

Log TTAanlyseAssign Support EngineerTroubleshoot Close TT

CE Matrix

Change ManagementRating importance to Customer (from VOC) -->10560 = No Relationship 3 = Moderate Relationship 1 = Minimal Relationship 9 = Significant RelationshipOoutput1 - Great TasteOoutput2 - Not over cookedOutput3 - Topping capabilityTotalSl#Process Step/ FishboneProcess Input from VSM1ManOvercooked patty9901352MachineUnder cooked patty111833MaterialDirty319894MaterialOvercooked patty139795MethodNot prepared for topping11121Those rows with high scores are the ones that indicate important, high-leverage input factors. You can effectively ignore the low scores from further consideration.Each of the row needs to be varified again with Pareto Chart too. Then finalize the inputs that is more important to take care 1st.

Cause & Effect Matrix Linking to Fishbone and SIPOC

Flow Chart NewQuality Tools

Flow Chart

DescriptionInstructionsLearn More

This template allows the user to develop a process flow chart, also called process flow diagram. A detailed discussion can be found at www.ASQ.orgBegin the flow chart with a Start/End symbol. All symbols snap to the grid for easy alignment.To learn more about other quality tools, visit the ASQ Learn About Quality web site.

Connectors link process steps and automatically snap to symbols.Learn About QualityLearn About Flow ChartsEnd with a Start/End symbol. The delete key will remove a selected symbol

Re-set the print area for larger charts

Receive OrderEnter Order in SystemCredit CheckOK?Refuse OrderCheck InventoryOK?Check Materials NeededYesNoYesNoOK?Order MaterialTextTextTextTextTextTextYesNo

TrainingSl#NameAttened in Training (Y/N)