CONTENTS

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BENEFITS & SALARY TRACKING REPORT 2019

SECTION I : INTRODUCTION

• Preface • Survey Methodology • Job Grade Classification • How To Read The Report • Participant Companies • Companies Profile

SECTION II : EXECUTIVE SUMMARY

• Market Summary

SECTION III : JOB DIRECTORY

SECTION III : COMPENSATION DATA

• Automotive - AU• Construction Material - CM• Commerce & Personal Product - CO• Food & Beverage – FB• Information & Communication Technology - IC• Industrial Materials & Machinery - IM• Petrochemicals & Chemicals - PC• Property Development – PD• Transportation & Logistics - TR

SECTION IV : BENEFITS DATA

1. WORK HOUR• Working Days and Hours• Shift Allowance

2. TIME OFF• Annual Vacation Leave • Accumulation of Annual Vacation Leave• Sick Leave• Personal Leave• Maternity Leave• Monkhood Leave• Others Leave

3. PAY POLICY • Annual Salary Increase• Promotion Adjustment• Special Adjustment • Hiring Rate for New Graduate (Green Horn)• Special Starting Rate for New Graduate with Special Competence and Skill• Probation Period

4. NON-BASE/OTHER CASH SUPPLEMENTS• Bonus Rate 2015• Position Allowance • Professional Allowance • Stand by Allowance• Up-country Allowance• Housing Allowance • Relocation Allowance• Other Allowance

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274275276277278279

280281282283284285286287

5. LOANS

6. RETIREMENT • Retirement Age• Hiring After Retirement

7. TRAVELING • Per diem• Meal• Accommodation• Air Fare• Others

8. MEDICAL BENEFITS 8.1 Medical Benefits Scheme8.2 Out-patient8.3 In-patient8.4 Dental

9. HR INDEX• Total Vacancy (by Degree)• Recruiting & Hiring• Employee Turnover Rate• Absenteeism• People Cost• Benefit Cost (per person per year)• Benefit Cost vs. Total Pay• Variable Pay vs. Salary Pay• Man-Day (Categorized by Job Level)• Employee Development Cost (THB) : Person : Year (by Job Level)• Cost of Training : Employee (THB)• Cost of Training : Total Base Salary• Total Relocation : Total Employee• Total Promotion• Total Re-hiring• HR Staffs per Total Employees• Talent/High Performer Employee : Total Employee• Resigned Talent/High Performer Employee : Total Employee

10. MANPOWER • Percentage of Manpower by Role in Each Business Sectors• Percentage of Manpower by Level in Each Industry• Percentage of Manpower by Role in Each Level

11. HR TECHNOLOGY• The Readiness for Changes in

HR Management in The Digital Era• Plan to Use New Technology for HR Management• The Usage of New Technology in HR Management• The Usage of AI New Technology in Headcount Calculation• The Usage of AI New Technology in Recruitment• The Use of Robot• The Usage of Employee Data Collection Profram• The Usage of Face Scan System• Online Leave System• The Availibility of The System that Allow Employee to Work Everywhere• The Availibility of HR Application• The Use of AR/VR in Employee Development• The Use of Gamification• The Availibility of Online Data of Salary Base• The Availibility of Evaluation on Mobile Phone• The Availibility of Online Relationship Survey• The Availibility of Online Happiness Evaluation• The Availibility of Chatbot

Copyright © 2019 TMA.All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher.

TRACKING REPORT 2019 TRACKING REPORT 2019

PREFACE SURVEY METHODOLOGY TMA has been conducting Compensation and Benefits Survey annually in order to provide our members and non-members with reliable information on compensation and benefit practices among a cross section of leading employers in the country.

In 2019, we have garnered the significant information necessary for defining the direction of human resources management, especiallyin the part of compensation and welfare. The compensation and benefits output shown in this report are represented by the employees in different level of positions from the leading organizations in Thailand, which are the driving force of the country’s whole economics, and are covering 12 major industries as follows:-

This annual survey studies the 2019 compensation and benefits scheme of 68 employers, the majority of whom are among the top 1,000 companies in Thai business community. The survey is undertaken with a view to collecting reliable data from the participating companies, with benchmark jobs being matched specifically among each industrial sector. Reporting relationship of the mentioned jobs is shown in section III for the convenience of your comparison.

Raw data were collected to ensure optimum accuracy. The report on compensation analyzed, by industrial category and jobs level, the annual base and total compen-sation as shown in Section III. Please note that this survey reports compensation data of incumbents holding a minimum of vocational onward only.

Data were trated and reported in the following statistical format

1 Automotive2 Construction Materials3 Commerce & Personal Product4 Energy & Utility5 Food & Beverage6 Health Care Services7 Information & Communication Technology8 Industrial Materials & Machinery9 Insurance10 Petrochemicals & Chemicals 11 Property Development12 Transportation & Logistics

The report also includes

The well consolidated information of 68 medium and large enterprises.

The benchmarking data comprises of more than 12 major positions, including the pay-rate for the new grads categorized by skills and education levels.

The gatherings of significant types of compensation and benefits with drilled-down details.

TMA wishes to express our sincere appreciation to the contributing companies, with-out their full support and cooperation this project would have never been possible. Our sincere gratitude is also extended to those who have contributed the articles on their perspectives with regard to human resources management and how it helps their organizations to grow without limit.

Table 1 : Explanation on Statistical Terminology

Term Explanation

Min (Minimum) The value that is the lowest of observation data.

P25 (Percentile 25)The 25th percentile or the first quartile is the value that divides the lowest 25

percent from the remaining 75 percent of data points or observations.

P50 (Percentile 50)The 50th percentile of median is the value that divides the top 50 percent from

the remaining 50 percent of data or observations.

P75 (Percentile 75)The 75th percentile or the third quartile is the value that divides the top 75

percent from the remaining 25 percent of data points or observations.

Ave (Average)The arithmetic mean of the data values that takes into account the proportional

relevance of each component, rather than treating each component equally.

Max (Maximum) The value that is the highest of observation data.

Age Average age of incumbents in each line.

Eleven major items of benefits are collated, summarized and reported in details separately in Section IV.

TRACKING REPORT 2019 TRACKING REPORT 2019

JOB GRADE CLASSIFICATIONJob Grade Definition of Roles

Vice President(VP)

- Person who is Head of function in middle - large size of companies (approximately with revenue more than THB 5,000-10,000 per year)- Person who holds the highest position (Managing Director) in a middle size companies (approximately with Revenue betweenTHB 1,000-5,000 per Year)- Responsible for multi functions or a function which covers many companies within the group- Is fully experienced in overall management of entire divisions- Set policies and strategies in order to achieve company goals- Position Examples: Executive Vice President, Vice President, CFO, COO, Managing Director(conglomerate) etc.

Senior Manager(SM)

- Person who is in the high/executive position in a middle size companies (approximately with revenue between THB 1,000-5,000 per Year)- To be responsible for the overall management of a division- Set policies and strategies in order to achieve company goals- Position Examples: Assistant Vice President, Director, Division Manager, Senior Manager etc.

Middle Manager(MM)

- Person who assists in managerial scopes /a mastery or expert in each functional head- To be responsible for the day-to-day management of a department/ being as a professional consultant- Set policies and strategies within a department in order to achieve division and company goals- Is responsible for the day-to-day management of project or department function budgets- Reports directly to the senior managers or executives- Is fully experienced (more than 10 years)- Position Examples: Department Manager, Manager, Assistant Vice President etc.

Junior Manager(JM)

- Person who assists the middle manager in managerial scopes (department)- Is responsible for the day-to-day management of project or business plan that supports the company’s business strategy- Has responsibility for all staff in his own department as well as a number of supervisors- Reports directly to the middle manager- Is fully experienced (more than 7 years)- Position Examples: Section Manager , Junior Manager, Assistant Manager etc.

Supervisor(SUP)

- Person who inspects and supervises technical or professional work activities/daily work routines and also assists in the day-to-day management- Provide consultancy, advice, coaching to department staff as well as solving the ongoing problem- Reports directly to the junior manager or middle manager- Is fully experienced (4-5 years)- Position Examples: Specialist, Supervisor, Senior Officer etc.

Officer(OFF)

- Person who performs technical or professional work activities/ daily work routines- To be responsible for a broad range of technical or professional work activities/ daily work routines- Reports to the supervisor, senior officer, assistant manager or manager- Is a relatively new entrant to the profession. Will have either a degree in a related subject, or relevant experience- Usually experienced around 0-3 years- Position Examples: Engineer, Accountant, Officer etc.

Senior Staff(SST)

- Operate daily work routine by following the manual- To be responsible for job required technical skills learing from experiences.- Report to the supervisor, assistant manager or manger- Is a relatively experienced workforce with higher vocational- Usually experienced around 4-5 years.- Position Example : Technician, Accountant, Personnel Clerk etc.

Staff(ST)

- Operate daily work routine by following the manual under and monitoring and supervised by supervisor.- To be responsible for skilled work- Reports to the supervisor or assistant manager. - Is a new entrant to the profession who has higer vocational.- Usually experienced around 0-3 years.- Position Example : Technician in line operation , Accountant Clerk, Personnel Clerk etc.

TRACKING REPORT 2019 TRACKING REPORT 2019

Annual SalesTurnover (MB)

Number of Employee Size Weighted Ave. Size

Under 1,000 Under 300 1 1.0 – 1.6 1 (S)

1,000 – 10,000 300 – 1,000 2 1.7 – 2.3 2 (M)

Over 10,000 Over 1,000 3 2.4 – 3.0 3 (L)

Please refer to Table 3 when comparing your company with the data in this report.

SAMPLE CALCULATION

Size by Turnover 3 x 0.70 = 2.10Size by No. of Employees 1 x 0.30 = 0.30 Total weighted ave. = 2.40

Match with Table 2 Size 3 (L)

JOB CORRELATION STRUCTURE HOW TO READ THE REPORT

Job Grade Large size of company(Revenue 5,000-10,000 MB)

Middle size of company(Revenue 1,000-5,000 MB)

Vice President (VP)

Senior Manager (SM)

Middle Manager (MM)

Junior Manager (JM)

Supervisor (SUP)

Officer (OFF)

Senior Staff (SST)

Staff (ST)

Second Level

Second Level

Function Manager

Assistant Manager / Section Manager

Bachelor’s degree with minimum 4-5 years experience

New graduated in bachelor’s degree with 0-3 years experience

High vocational with 3-5 years experience

New graduated in high vocational with 3 years experience

First Level

This report on compensation data analyzes the monthly base and total compensation by industrial sector and by job level. The company size is categorized by taking into account both the company turnover and employees number data. Seventy percent (70%) of the turnover size and thirty percent (30%) of employment size were taken into consideration when we assigned the size to each participating company.

Table 2 : Identifying Company Size

TRACKING REPORT 2019 TRACKING REPORT 2019

• Fixed Bonus • Variable Bonus • Cost of Living Allowance • Professional Allowance • Position Allowance

• Average Commission • Provident Fund (Company Contribution) • Social Security (Company Contribution) • Car Perk

This sample table will read, as follows:

1. In the position of Finance Manager (AC03) an incumbent in a senior manager (SM) Level of Food & Beverage (FB)

sector gets an average of Bt. 172,268 base pay and an average of Bt. 207,775 /monthly total pay. The average

age of incumbent in this industry is 48 years old.

2. When considering the percentile figure, the P25 figure is Bt. 131,360/month, which means that 25% of the samples

in this SM Level receive less than Bt. 131,360/month. In the same manner, 50%, and 75% of the samples in the SM

Level receive less than Bt. 211,344/month. Likewise, it reads in the same manner for total pay.

3. As the level of the incumbents in each position varies, the report shows data classified by job grades to help

user with holistic picture of comparison.

Sample : Table1Business Sector : Food & Beverage - FB

Jobgrade

n Basic Salary Total PayAge Avg.

2019 Min P25 P50 P75 Max Ave Min P25 P50 P75 Max Ave

VPTM01 6 400,000 400,000 506,809 541,059 541,059 482,623 560,333 560,333 610,840 759,616 759,616 643,596 57

TM02 8 212,000 212,000 212,000 241,750 253,915 222,614 366,462 377,167 391,000 483,746 509,130 417,614 52

SM

AC03 6 125,000 131,360 165,000 211,344 245,000 172,268 125,000 160,475 211,561 261,556 266,225 207,775 48

BD02 16 115,508 130,051 149,083 163,778 190,191 148,757 138,027 161,255 190,112 210,023 238,383 189,309 45

BD04 5 110,960 112,135 132,000 157,545 159,455 134,272 146,041 147,814 164,500 260,389 312,007 196,181 48

IT02 8 115,901 129,316 153,952 171,243 200,000 153,497 154,209 172,905 192,308 222,605 300,000 201,929 44

MM

AC06 5 80,156 83,310 86,932 95,244 102,062 88,808 106,959 111,286 115,657 126,904 135,914 118,407 42

AC09 4 70,800 78,025 102,350 110,250 112,000 96,875 90,079 98,391 126,638 140,782 144,392 121,937 38

BD03 29 68,689 84,850 91,464 100,284 117,661 92,157 85,000 107,034 120,405 142,550 219,322 123,955 42

EN03 5 69,400 73,600 82,500 89,600 91,600 81,780 92,881 94,620 106,813 124,145 140,031 108,868 43

EN06 6 74,180 74,529 89,500 98,730 104,505 88,189 90,000 95,743 103,403 129,924 137,473 109,891 46

HR07 6 75,000 81,977 84,966 99,478 103,626 88,492 75,000 99,823 112,348 129,082 135,128 111,665 40

OT04 6 73,400 75,875 82,925 94,225 107,200 85,508 89,050 92,144 99,501 119,536 131,325 104,693 46

PS05 17 67,275 84,234 99,378 110,061 132,540 97,872 79,524 109,444 125,344 138,390 183,436 125,618 44

JMBD03 5 46,582 51,618 61,071 62,462 63,663 57,846 74,750 80,475 88,659 91,704 92,407 86,603 49

MK11 16 43,947 57,081 66,903 72,205 90,126 66,734 53,588 72,315 79,952 84,021 109,988 80,186 45

SUP

AC11 21 25,000 31,768 36,106 42,900 56,830 37,782 31,250 39,710 47,020 52,046 71,038 46,738 43

BD05 17 22,672 30,140 36,001 42,877 50,534 36,676 26,998 34,705 41,595 49,147 57,486 42,497 35

BD06 6 34,820 35,675 47,905 56,948 61,200 47,220 38,845 43,107 58,566 69,318 72,631 56,892 35

PD06 12 36,477 39,075 43,227 46,996 57,675 43,987 54,585 61,252 66,745 70,266 81,407 66,902 50

OFF

AC11 84 12,285 18,576 21,556 24,951 31,191 21,950 15,356 20,979 25,526 30,750 39,469 26,408 34

AC12 7 16,000 16,925 18,760 21,055 22,270 18,737 18,667 18,900 21,005 23,911 27,838 21,778 37

BD05 7 18,281 21,252 25,720 30,000 33,320 26,125 22,397 23,349 32,721 37,500 41,207 31,687 33

BD06 11 15,500 17,370 20,787 31,200 33,823 23,550 16,087 18,335 24,922 35,474 38,570 26,907 28

EN03 9 21,000 23,844 24,354 26,246 26,938 24,545 42,000 47,688 48,708 52,492 53,876 49,091 34

HR10 1 35,732 35,732 35,732 35,732 35,732 35,732 45,157 45,157 45,157 45,157 45,157 45,157 48

HR11 27 15,000 16,089 17,061 24,150 33,260 19,688 21,313 30,067 32,178 34,122 49,324 32,568 32

IT11 26 19,000 23,000 27,047 29,820 36,000 26,976 19,000 28,716 33,050 38,630 48,596 33,984 28

MK08 32 21,000 22,098 24,365 26,298 40,040 24,963 34,000 38,316 43,444 45,825 62,832 42,929 37

MK22 34 15,900 17,593 17,710 23,418 31,735 20,240 25,787 34,400 68,892 70,518 77,259 55,673 34

MK24 5 18,380 19,473 20,750 29,795 34,660 23,857 20,524 23,981 27,706 35,582 43,325 29,366 33

PD06 32 18,502 23,519 28,356 29,832 35,390 27,270 28,756 41,099 46,210 49,803 57,475 45,446 42

SST

AC11 7 10,102 10,201 10,246 28,937 30,366 15,760 12,645 13,198 14,558 37,321 39,516 20,725 31

OT08 38 10,000 10,797 11,405 26,362 31,812 16,759 10,913 13,160 15,807 36,873 51,208 23,209 33

OT11 4 10,000 10,182 10,805 11,184 11,284 10,724 12,258 12,351 12,769 13,357 13,506 12,825 28

ST

AC12 10 12,380 13,443 15,095 16,673 19,630 15,239 14,000 16,512 20,948 25,082 26,872 20,681 42

EN08 56 10,500 12,174 14,818 17,388 19,770 14,867 11,725 15,353 18,822 21,703 24,642 18,712 33

HR09 5 10,500 11,398 14,585 16,425 18,150 14,046 14,000 15,197 19,447 21,900 24,200 18,728 28

MK29 8 13,805 13,905 15,933 19,528 19,905 16,543 15,906 17,262 21,127 26,352 30,509 21,947 40

MK30 16 10,450 12,015 12,240 12,768 13,815 12,275 15,869 19,332 20,421 21,192 21,991 19,815 39

OT08 31 9,677 10,340 11,534 13,567 17,551 12,172 10,325 13,039 13,633 16,764 20,924 14,750 39

SampleHeading

JG (Job Grade)

NBase Salary

Total PayMinP25P50P75MaxAve

Age Avg.

(a)

(b)

(c)

(d)

(e)

(f)

(g)

(h)

(i)

(j)

(k)

The classification of levels regarding to a range of tasks / responsibilities ranked from lowest to highest (Please refer to Job Grade Classification)

Number of incumbents in each position and industry

Fixed annualized monthly in each position and industry

Refers to basic pay plus other cash supplements in baht per month

The value which is the lowest of observation data.

Percentile 25 (Please refer to Table 1)

Percentile 50 (Please refer to Table 1)

Percentile 75 (Please refer to Table 1)

The value which is the highest of observation data.

The arithmetic mean of the data values that takes int account the proportional relevance of each component, rather than treating each component equally.

Average age of incumbents in each line.

Table 3 : Cash Supplements used in Total Pay Calculation

TRACKING REPORT 2019 TRACKING REPORT 2019

PARTICIPATING COMPANIES COMPANIES PROFILEParticipating companies by business sector

Automotive - AU- Air International Thermal Systems (Thailand) Ltd.- Mitsubishi Electric Thai Auto - Parts Co., Ltd- Sammitr Motors Manufacturing PCL.- Thai Arrows Product Co., Ltd.

Construction Material - CM - Bangkok Crystal Co., Ltd.- Carpets International Thailand PCL.- Diamond Building Products PLC.- JWS Construction Co., Ltd.- Magotteaux Co., Ltd.- POSCO-Thainox PCL.- The Siam Industrial Wire Co., Ltd. - Tmt Steel PCL.- Tata Steel (Thailand) PCL.

Commerce & Personal Product - CO- Moong Pattana International PCL.- Better way (Thailand) Co.,Ltd.- Premier Marketing PCL.- Thai Agro Exchange Co., Ltd.- International Laboratories Corp.,Ltd- Rohto-Mentholatum (Thailand) Co.,Ltd.- Techno Medical PCL.- Hitachi Consumer Products (Thailand), Ltd.

Energy & Utilities - EU- Glow Company Limited

Food & Beverage - FB- Ajinomoto Co., (Thailand) Ltd.- Green Spot Co., Ltd.- Khon Kaen Sugar Industry PCL.- Khonburi Sugar PCL.- Lucky Union Foods Co, Ltd.- MC - Towa International Sweeteners Co, Ltd.- Mitr Phol Sugar Corp., ltd.- MK Restaurant Group PCL.- S&P Syndicate PCL.- Saha Pathanapibul PCL- Siam Toppan Packaging Co., Ltd.- Thai Beverage PCL.- ZEN Corporation Group PCL.

Health Care Services - HC- Wattanavej Co.,Ltd

Information & Communication Technology - IC- General Electronic Commerce Services Company Limited- Yipintsoi & Co., Ltd.- Information Technology Group Co., Ltd- Professional Computer Co.,Ltd.- Charoen Cable TV Network Co., Ltd.

Industrial Materials & Machinery - IM- BEUMER Group (Thailand) Co., Ltd.- SCI Electric PCL.- Nikkei Siam Aluminium Limited - Siam Compressor Industry Co., Ltd.- Sanmina - SCI Systems (Thailand) Ltd.- Min Sen Machinery Co., Ltd.

Insurance - IN- Bangkok Insurance Public Company Limited- Toyota Leasing (Thailand) Co., Ltd.

Petrochemicals & Chemicals- UAC Global PCL.- Thai DNT Paint MFG Co.,Ltd.- Thai Central Chemical PCL.- Terragro Fertilizer Co., Ltd.- Sahaikaset Agrochemicals Co., Ltd.- Qfac Co., Ltd.- ZI-Techasia Solutions Ltd.- I C P Ladda Co.,Ltd- Huhtamaki (Thailand) Ltd.- TPBI PCL.

Property Development – PD- Pruksa Real Estate PCL.- The Erawan Group PLC.- Amata Corporation PCL.- Sansiri PLC.- The Platinum Group PLC.- Eastern Star Real Estate PCL.

Transportation & Logistics - TR- KTB General Services and Security Co., Ltd. (KTBGS)- Bangkok Expressway PCL.- Yusen Logistics (Thailand) Co., Ltd.

12 major industries with total turnover of Million Bt. 789,104 and covering 125,430 employees are included in this survey. They will be referred to as 2-digit letter code as shown below.

A total of 68 companies provide both the compensation and benefits data among their employees of Thai nationality. Altogether, 125,430 incumbents are involved in the survey.

Number of Companies by Business Sector

1. Automotive

2. Construction Material

3. Commerce & Personal Product

4. Energy & Utility

5. Food & Beverage

6. Health Care

7. Information & Communication

8. Industrial Material & Machinery

9. Insurance

10. Petrochemicals & chemicals

11. Property Development

12. Transportation & Logistics

AU

CM

CO

EU

FB

HC

IC

IM

IN

PC

PD

TR

4

9

8

1

13

1

5

6

2

10

6

3

Automotive : 6%

68 All Business Sectors : 100%

NO. Of Companies

Transportation & Logistics : 4%

Petrochemicals & chemicals : 15%

Property Development : 9%

Insurance : 3%

Construction Material : 13%

Commerce & Personal Product : 12%

Energy & Utility : 1%

Food & Beverage : 19%

Health Care : 1%

Information & Communication 7%

Industrial Material & Machinery9%

TRACKING REPORT 2019 TRACKING REPORT 2019

MARKET SUMMARY2019 DATA AND CHARTS

ALL INDUSTRIES

EXAMPLE

EXAMPLE

PAY POLICYAnnual Salary Increment in 2018

Effective Timing % Remark

Yearly : ปีละ 1 ครั้ง 99%

2 Times A Year 0%

Others : อื่นๆ 1% - 1 company based upon company’s turnover rate

Total 100%

Annual Salary Increment Status %

Yes : มีการขึ้น 96%

No : ไม่มีการขึ้น 3%

N/A 1%

All Business Sectors 100%

Effective on Month %

January 54%

February 6%

March 6%

April 21%

May 0%

June 3%

July 6%

August 0%

September 0%

October 1%

November 1%

December 1%

All Business Sectors 100%

TRACKING REPORT 2019 TRACKING REPORT 2019

Retirement Age

Overseas Local

% Ave. % Ave.

Actual 61% 1,075 48% 125

Limit Rate 39% 52%

Total 100% 100%

TRAVELING

Retirement Age

Overseas Local

% Ave. % Ave.

Actual 18% 3,410 2% 400

Limit Rate 82% 98%

Total 100% 100%

Per Dium

1 USD = 31 THB (as of 1 August 2019)

Meal

RateManagerial Level Supervirory Level Operational Level

% % %

First Class 3% 0% 0%

Business Class 48% 4% 2%

Economy Class 48% 96% 98%

Total 100% 100% 100%

Airfare

EXAMPLE

EXAMPLE

Availability No. of Company %

Yes : มีการกำ หนดอัตราการจ้างผู้จบใหม่ 42 62%

No : ไม่มีการกำ หนดอัตราการจ้างผู้จบใหม่ 13 19%

N/A 13 19%

All Business Sectors 68 100%

HIRING RATEFOR NEW GRADUATE

Special Starting Rate for New Graduate with Special Competence and Skills

StatusNo. of Com-pany

%

Yes 11 16%

No 45 66%

N/A 12 18%

Total 68 100%

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