Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for...

7
Page 1 of 7 DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013 Contents 1.0 Version History ................................................................................................................ 1 2.0 Scope ............................................................................................................................... 1 3.0 Work Preparation ............................................................................................................. 2 4.0 Rebooting Sleds (Systems) .............................................................................................. 4 1.0 Version History Date Version Change Description Reference Section(s) Author yyyy/mm/dd thru yyyy/mm/dd 0.0 thru x.x All Various July 19, 2012 1.0 Initial Draft All Vu Nguyen December 17, 2013 1.1 Moved document to new template, edited for readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide instructions on how to reboot the sleds (systems) in each Nucleon as well as the chassis in the Azure cabinet using command line interface. Use this document in conjunction with its companion checklists at DCS Restart-Shutdown Checklist . companion checklists for Decommissions and Migrations . Keith Gipson (Secur…, 12/17/13 11:44 AM Keith Gipson (Secur…, 12/17/13 11:33 AM Deleted: Instructions Comment: Future Keith, check this sample is a checklist, to confirm the text introing the checklist is right.

Transcript of Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for...

Page 1: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Page 1 of 7

DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Contents 1.0 Version History ................................................................................................................ 1

2.0 Scope ............................................................................................................................... 1

3.0 Work Preparation ............................................................................................................. 2

4.0 Rebooting Sleds (Systems).............................................................................................. 4

1.0 Version History

Date Version Change Description Reference Section(s)

Author

yyyy/mm/dd thru yyyy/mm/dd

0.0 thru x.x

All Various

July 19, 2012

1.0 Initial Draft All Vu Nguyen

December 17, 2013

1.1

Moved document to new template, edited for readability, added DCS and Procedure to title for consistency

All Keith Gipson

2.0 Scope The purpose of this document is to provide instructions on how to reboot the sleds (systems) in each Nucleon as well as the chassis in the Azure cabinet using command line interface. Use this document in conjunction with its companion checklists at DCS Restart-Shutdown Checklist.

companion checklists for Decommissions and Migrations.

Keith Gipson (Secur…, 12/17/13 11:44 AM

Keith Gipson (Secur…, 12/17/13 11:33 AM

Deleted: Instructions

Comment: Future Keith, check this sample is a checklist, to confirm the text introing the checklist is right.

Page 2: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 2 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

Keith Gipson (Securit…, 12/17/13 5:13 PM3.0 Work Preparation 3.1 Collect Required Materials

3.1.1 Laptop 3.1.2 USB-to-serial adapter (female)

3.1.3 Serial adapter (male)-to-RJ45 (straight-thru) cable

3.1.4 PuTTY

3.2 Setup Materials

3.2.1 Go to the PuTTY Download Page. 3.2.2 Click putty.exe for Windows on Intel x86 (see Figure 1).

Deleted: Version number

Deleted: Month dd, yyyy

Keith Gipson (Secur…, 12/17/13 11:52 AM

Keith Gipson (Secur…, 12/17/13 11:52 AM

Keith Gipson (Secur…, 12/17/13 11:52 AM

Keith Gipson (Secur…, 12/17/13 11:36 AM

Keith Gipson (Secur…, 12/17/13 11:53 AM

Keith Gipson (Secur…, 12/17/13 11:53 AM

Keith Gipson (Secur…, 12/17/13 11:38 AM

Keith Gipson (Secur…, 12/17/13 11:53 AM

Keith Gipson (Secur…, 12/17/13 11:53 AM

Keith Gipson (Secur…, 12/17/13 11:39 AM

Keith Gipson (Secur…, 12/17/13 12:13 PM

Keith Gipson (Secur…, 12/17/13 12:03 PM

Keith Gipson (Secur…, 12/17/13 12:16 PM

Keith Gipson (Secur…, 12/17/13 12:01 PM

Keith Gipson (Secur…, 12/17/13 12:11 PM

Keith Gipson (Secur…, 12/17/13 12:11 PM

Deleted:

Deleted:

Deleted: dongle

Comment: Content owner: suggest deleting this image, or if it’s really a concern, replacing it with a better image. Is this an image of a female adapter? It looks like both ends are male.

Deleted:

Deleted:

Comment: Content owner: suggest the same as the last image.

Comment: Content owner: please explain, what about PuTTY? Is this referring to getting the application or a computer with the application or either? Since the next section explains how to get PuTTY, this seems redundant.

Deleted: tty

Comment: Content owner: please explain, what’s this image for? What’s it supposed to explain about using PuTTY?

Comment: Content owner: please review, has this website been cleared by LCA? There’s a lot of disclaimers and qualifiers.

Deleted: Download Putty to your laptop

Comment: Content owner: please explain, there’s another section, below the Binaries section, that also reads For Windows on Intel x86. Do we need to distinguish between them? And there’s no need to click or by FTP or any other option, right?

Deleted: <#>http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

Select Deleted: “

Deleted: ”

... [1]

... [2]

Page 3: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 3 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

Figure 1 Image of the PuTTY website with the putty.exe link marked

3.2.3 Connect the USB-to-serial adapter cable to the laptop.

Note In some instances it is necessary to install drivers for the USB-to-serial adapter cable.

3.2.4 Open Control Panel, and then click Hardware and Sound, and then click Devices and Printers.

3.2.5 Verify the COM port the cable is connected to (see Figure 2).

Figure 2 Example of a cable appearing in the Devices and Printers page

3.2.6 Open PuTTY Configuration. 3.2.7 Check the correct COM port is in the Serial line, and Serial is selected

under Connection type (see Figure 3).

Deleted: Version number…Month dd, yyyyUnknownFormatted: Border:: (Single solid line,Auto, 0.5 pt Line width)Keith Gipson (Secur…, 12/17/13 12:28 PMFormatted: Keep with next

Keith Gipson (Secur…, 12/17/13 12:28 PMFormatted: Caption, Indent: Left: 1.5"Keith Gipson (Secur…, 12/17/13 12:31 PM

Keith Gipson (Secur…, 12/17/13 12:29 PM

Keith Gipson (Secur…, 12/17/13 12:29 PMFormatted: Font:BoldKeith Gipson (Secur…, 12/17/13 12:31 PMFormatted: Normal, Indent: Left: 1.5",Pattern: Clear (Background 1)Keith Gipson (Secur…, 12/17/13 12:34 PM

Keith Gipson (Secur…, 12/17/13 12:35 PMFormatted: Font:BoldKeith Gipson (Secur…, 12/17/13 12:36 PM

Keith Gipson (Secur…, 12/17/13 12:36 PMFormattedKeith Gipson (Secur…, 12/17/13 12:37 PM

Keith Gipson (Secur…, 12/17/13 12:37 PMFormatted: Font:BoldKeith Gipson (Secur…, 12/17/13 12:43 PM

UnknownFormatted: Border:: (Single solid line,Auto, 0.5 pt Line width)Keith Gipson (Secur…, 12/17/13 12:43 PMFormatted: Keep with nextKeith Gipson (Secur…, 12/17/13 12:43 PMFormatted: Caption, Indent: Left: 1.5"Keith Gipson (Secur…, 12/17/13 12:46 PMFormatted: Font:BoldKeith Gipson (Secur…, 12/17/13 12:45 PM

Keith Gipson (Secur…, 12/17/13 12:46 PM

Deleted: … …your

Deleted: Please note i…you will…ed… …

Deleted: Verify which COM port the cable is connected to by going to

Deleted: \

Deleted: \

Comment: Content owner: suggest deleting this image. Unless there’s really a concern a tech. won’t understand what to look for in the Devices and Printers page, this is just distracting and taking up space.

Deleted: tty…,…make sure

Deleted: “…”… and that you have the correct COM port

... [3]

... [4]

... [5]

... [6]

... [7]

... [8]

Page 4: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 4 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

Figure 3 Example of the PuTTY Configuration window with the COM port and Serial button marked

3.2.8 Connect the cable to the serial port on the Nucleon (see Figure 4).

Figure 4 Example of a Nucleon switch with the serial port marked

3.3 Send Notifications

3.3.1 Notify the ticket requestor before the work is starts or as instructed in the ticket.

3.3.2 Notify the MOC to suppress the alerts for the switch that is a part of the nucleon to be rebooted; in some cases the ticket requestor has already notified the MOC.

4.0 Rebooting Sleds (Systems) 4.1 Reboot Sled (Systems)

4.1.1 Open PuTTY Connection. 4.1.2 Press Enter. If no login prompt appears:

Deleted: Version number…Month dd, yyyyKeith Gipson (Secur…, 12/17/13 12:50 PMFormatted: Keep with next

Keith Gipson (Secur…, 12/17/13 12:50 PMFormatted: Caption, Indent: Left: 1.5"Keith Gipson (Secur…, 12/17/13 12:56 PM

Keith Gipson (Secur…, 12/17/13 12:55 PM

Keith Gipson (Secur…, 12/17/13 12:59 PMFormatted: Keep with nextKeith Gipson (Secur…, 12/17/13 12:59 PMFormatted: Caption, Indent: Left: 1.5"Keith Gipson (Securit…, 12/17/13 1:13 PM

Keith Gipson (Securit…, 12/17/13 1:14 PM

Keith Gipson (Securit…, 12/17/13 1:19 PM

Keith Gipson (Securit…, 12/17/13 1:24 PM

Keith Gipson (Securit…, 12/17/13 1:26 PM

Keith Gipson (Securit…, 12/17/13 4:20 PM

Keith Gipson (Securit…, 12/17/13 5:23 PM

Keith Gipson (Securit…, 12/17/13 5:23 PMFormatted: Font:BoldKeith Gipson (Securit…, 12/17/13 4:42 PM

Keith Gipson (Securit…, 12/17/13 4:42 PM

Keith Gipson (Securit…, 12/17/13 4:42 PMFormatted: Font:BoldKeith Gipson (Securit…, 12/17/13 4:42 PM

Comment: Content owner: please explain, the Nucleon what? Is this a switch or a drive or something else?

Deleted: your

Deleted: you are…about to

Comment: Content owner: please explain, the nucleon what? What’s the larger system that contains the switch, the chassis? And isn’t nucleon a proper name? Shouldn’t it be capped?

Deleted: that is getting…,

Comment: Content owner: please explain, is systems another way to say sleds? Which one is more understood?

Deleted: s…s

Deleted: Perform …r…of …s…s

Comment: Content owner: please explain, is PuTTY Connection different from PuTTY Configuration?

Deleted: tty…c

Deleted: Hit …“

Deleted: ” once

... [9]

... [10]

... [11]

... [12]

... [13]

... [14]

... [15]

Page 5: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 5 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

4.1.2.1 Check the connection to the nucleon is ok (that is, the PuTTY application connects to another nucleon).

4.1.2.2 Reseat the node controller (see Figure 5).

Figure 5 Example of a node controller, marked

4.1.3 Log in.

4.1.3.1 Enter the user name root. 4.1.3.2 Enter the password calvin. 4.1.3.3 If the user name and password does not work, try:

1. Enter the user name Root1. 2. Enter the password Pas$.

4.1.4 If starting cli_parser:PID… does not appear: Type cli_parser (see Figure 6).

Note This command line times out in 2 minutes.

4.1.5 Turn off sleds (systems).

4.1.5.1 At the nicli_root# line, type nicli –poweroff –a. 4.1.5.2 If a sled (system) does not turn off, reseat it.

3. Sled 1 starts from the bottom left and goes up to sled 12.

Note If there is no sled (system) in a slot, the message llc is not connected, is displayed.

4. Sled 13 starts from the bottom right and goes up to sled 24.

Deleted: Version number…Month dd, yyyyKeith Gipson (Securit…, 12/17/13 5:33 PM

Keith Gipson (Securit…, 12/17/13 5:34 PM

Keith Gipson (Securit…, 12/17/13 5:10 PM

Keith Gipson (Securit…, 12/17/13 5:39 PM

Keith Gipson (Securit…, 12/17/13 5:34 PM

Keith Gipson (Securit…, 12/17/13 5:34 PM

Keith Gipson (Securit…, 12/17/13 5:42 PM

Keith Gipson (Securit…, 12/17/13 5:15 PM

Keith Gipson (Secur…, 12/19/13 10:11 AM

Keith Gipson (Securit…, 12/17/13 5:15 PMFormattedKeith Gipson (Secur…, 12/19/13 10:11 AMFormattedKeith Gipson (Securit…, 12/17/13 5:16 PM

Keith Gipson (Securit…, 12/17/13 5:16 PM

Keith Gipson (Securit…, 12/17/13 5:18 PM

Keith Gipson (Securit…, 12/17/13 5:19 PMFormattedKeith Gipson (Securit…, 12/17/13 5:19 PM

Keith Gipson (Securit…, 12/17/13 5:19 PMFormattedKeith Gipson (Securit…, 12/17/13 5:19 PM

Keith Gipson (Secur…, 12/19/13 10:04 AMFormattedKeith Gipson (Securit…, 12/17/13 5:21 PM

Keith Gipson (Secur…, 12/19/13 10:12 AMFormattedKeith Gipson (Securit…, 12/17/13 5:21 PM

Keith Gipson (Secur…, 12/19/13 10:12 AMFormattedKeith Gipson (Securit…, 12/19/13 8:49 AM

Keith Gipson (Securit…, 12/17/13 5:49 PM

Keith Gipson (Securit…, 12/17/13 5:49 PM

Keith Gipson (Securit…, 12/17/13 5:49 PMFormattedKeith Gipson (Secur…, 12/19/13 10:02 AMFormattedKeith Gipson (Securit…, 12/17/13 5:50 PM

Keith Gipson (Securit…, 12/19/13 8:51 AM

Keith Gipson (Securit…, 12/17/13 5:51 PM

Keith Gipson (Securit…, 12/17/13 5:51 PMFormattedKeith Gipson (Securit…, 12/17/13 5:52 PMFormattedKeith Gipson (Securit…, 12/17/13 5:56 PM

Keith Gipson (Secur…, 12/19/13 10:50 AMKeith Gipson (Secur…, 12/19/13 10:50 AMKeith Gipson (Securit…, 12/19/13 9:52 AMKeith Gipson (Securit…, 12/17/13 5:57 PMKeith Gipson (Securit…, 12/17/13 5:57 PMKeith Gipson (Securit…, 12/19/13 9:13 AMKeith Gipson (Securit…, 12/19/13 9:52 AMKeith Gipson (Securit…, 12/19/13 9:15 AMKeith Gipson (Securit…, 12/19/13 9:49 AMKeith Gipson (Securit…, 12/19/13 9:49 AMKeith Gipson (Securit…, 12/19/13 9:54 AMKeith Gipson (Securit…, 12/19/13 9:49 AMKeith Gipson (Securit…, 12/19/13 9:52 AMKeith Gipson (Securit…, 12/19/13 9:15 AM

Comment: Content owner: please explain, nucleon what?

Deleted: Please Nnote that Iif you do not get ano login prompt appears, and only after you have

ruled out your Deleted: ie: …it …works on

Comment: Content owner: please review, is this correct? The PuTTY is an application and it connects to a nucleon?

Deleted: , go ahead and

Deleted: r

Comment: Content owner: suggest deleting this image. Unless a new tech. really won’t know what this is, it’s not useful. Comment: Content owner: please explain, what’s this an image of, the node controller?

Deleted: …Figure 5 Example of

Comment: Content owner: please explain, log in to what, the PuTTY tool?

Deleted: :

Deleted: Use…:

Deleted: P…:

Deleted: above …you can also

Deleted: U…:

Deleted: P…:

Comment: Content owner: please review, after parser the user hits enter, right?

Deleted: After logging in, …i

Deleted: you do not see “…”

Deleted: you must type the

... [16]

... [17]

... [18]

... [19]

... [20]

... [21]

... [22]

... [23]

... [24]

... [25]

... [26]

... [27]

... [28]

... [29]

... [30]

... [31]

... [32]

... [33]

... [34]

... [35]

... [36]

... [37]

... [38]

... [39]

... [40]

... [41]

... [42]

... [43]

... [44]

... [45]

... [46]

... [47]

Page 6: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 6 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

5. From the top down, for the first and third nucleons, RPDB24 should show as empty.

6. From the top down, for the second and fourth nucleons, RPDB12 and 24 should show as empty.

Note The second and fourth nucleons is where the switch resides.

Figure 6 Example of commands for turning off sleds

4.1.6 Turn on sleds (systems). At the nicli_root# line, type nicl i –poweron –a.

4.1.7 Reboot the chassis (node controller). At the nicli_root# line, type nicl i –

reboot –a –f.

Note it takes 10-15 minutes for the chassis to reboot, the sleds and fan controllers are not impacted during this reboot.

Deleted: Version number…Month dd, yyyyKeith Gipson (Securit…, 12/19/13 9:22 AM

Keith Gipson (Securit…, 12/19/13 9:19 AM

Keith Gipson (Securit…, 12/19/13 9:49 AMFormatted: Default Paragraph Font,Font:10 ptKeith Gipson (Securit…, 12/19/13 9:49 AM

Keith Gipson (Securit…, 12/19/13 9:20 AM

Keith Gipson (Securit…, 12/19/13 9:17 AMFormatted: Font:10 pt, BoldKeith Gipson (Securit…, 12/19/13 9:17 AM

Keith Gipson (Securit…, 12/19/13 9:54 AMFormattedKeith Gipson (Secur…, 12/19/13 10:14 AM

Keith Gipson (Secur…, 12/19/13 10:13 AMFormatted: Caption, Indent: Left: 2.5"Keith Gipson (Secur…, 12/19/13 10:13 AMFormatted: Font:9 pt, Not BoldKeith Gipson (Secur…, 12/19/13 10:13 AM

Keith Gipson (Secur…, 12/19/13 10:13 AMFormatted: Level 3-ContentKeith Gipson (Secur…, 12/19/13 10:13 AMFormatted: Font:10 pt, BoldKeith Gipson (Secur…, 12/19/13 10:16 AM

Keith Gipson (Secur…, 12/19/13 10:19 AM

Keith Gipson (Secur…, 12/19/13 10:19 AMFormatted: Level 3-ContentKeith Gipson (Secur…, 12/19/13 10:52 AMFormattedKeith Gipson (Secur…, 12/19/13 10:19 AM

Keith Gipson (Secur…, 12/19/13 10:19 AMFormatted: Font:10 pt, BoldKeith Gipson (Secur…, 12/19/13 10:19 AMFormatted

Comment: Content owner: please explain, is RPDB24 the only nucleon that needs mentioning? The line refers to two nucleons and the other, similar, line refers to RPDB12 and 24.

Deleted: <#>Please Nnote that Iif there is no sled (system) in a slot, you will get the following message : “llc is not connected, is displayed.”

Deleted:

Deleted: ,

Deleted: t…his

Comment: Content owner: please explain, is the RPDB24 supposed to say it’s not connected? Or is this also an example of what it looks like when a sled isn’t in a slot?

Deleted: Command to power…T…:

Comment: Content owner: suggest deleting this image. It’s unnecessary after the last example. The user will be able to work out what this command will look like from the last one.

Deleted: Command to r…T…:

Deleted: Please …n…that …about will …be

... [48]

... [49]

... [50]

... [51]

... [52]

... [53]

... [54]

... [55]

... [56]

... [57]

Page 7: Contents 1.0 Version History · 2017. 9. 1. · readability, added DCS and Procedure to title for consistency All Keith Gipson 2.0 Scope The purpose of this document is to provide

Document: DCS Azure Reboot Procedure Version/Date: 1.1 / December 17, 2013

Page 7 of 7

Keith Gipson (Securit…, 12/17/13 5:13 PM

Keith Gipson (Securit…, 12/17/13 5:13 PM

4.1.8 Type exit. 4.1.9 Perform a visual inspection to verify all the sleds (systems) and chassis

(node controllers) are back online and the LEDs are green.

Deleted: Version number

Deleted: Month dd, yyyyKeith Gipson (Secur…, 12/19/13 11:55 AM

Keith Gipson (Secur…, 12/19/13 10:20 AM

Keith Gipson (Secur…, 12/19/13 10:20 AMFormatted: Font:10 pt, BoldKeith Gipson (Secur…, 12/19/13 10:52 AMFormatted: Level 3-ContentKeith Gipson (Secur…, 12/19/13 10:52 AM

Comment: Content owner: suggest deleting this image, unless the user needs some of the info for some reason. Entering the reboot command isn’t that complicated for how distracting this is.

Deleted: :

Deleted: <#>Checklist and/or Workflow Reference