Content Management Market Trends
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21 Oct 2011 - Laurence Hart, Washington Consulting, Inc. Content Management Market Trends Mapping the Future of Content Management
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Second Day Keynote at Nuxeo World. Discussion on Content Management versus Enterprise Content Management and the market trends that are pushing Content Management to the cloud. Listen to me give this presentation on YouTube: http://www.youtube.com/watch?v=9PFW8heVKrQ
Transcript of Content Management Market Trends
21 Oct 2011 - Laurence Hart, Washington Consulting, Inc.
Content Management Market TrendsMapping the Future of Content Management
Page 2
Content Management
DigitalAsset
Management
EmailManagement
WebContent
Management
RecordsManagement
Collaboration
Page 3
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an
organization's unstructured information, wherever that information exists.- AIIM (October 2011)
The
Ent
erpr
ise
CM
S Pl
atfo
rm
Content Services
Process Services
Library Services
DigitalAsset
ManagementEmail
Management
WebContent
Management
RecordsManagement
Con
tent
App
licat
ions Collaboration
ExternalInterfaces
(SOAP,WS-*, RSS,
REST,RPC…)
ECM, The Grand Unified Theory
Page 4
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an
organization's unstructured information, wherever that information exists.- AIIM (October 2011)
The
Ent
erpr
ise
CM
S Pl
atfo
rm
Content Services
Process Services
Library Services
DigitalAsset
ManagementEmail
Management
WebContent
Management
RecordsManagement
Con
tent
App
licat
ions Collaboration
ExternalInterfaces
(SOAP,WS-*, RSS,
REST,RPC…)
ECM, The Grand Unified Theory
DefineECM ECM
Project
ECM
Project
ECM
Project
Page 5
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an
organization's unstructured information, wherever that information exists.- AIIM (October 2011)
The
Ent
erpr
ise
CM
S Pl
atfo
rm
Content Services
Process Services
Library Services
DigitalAsset
ManagementEmail
Management
WebContent
Management
RecordsManagement
Con
tent
App
licat
ions Collaboration
ExternalInterfaces
(SOAP,WS-*, RSS,
REST,RPC…)
ECM, The Grand Unified Theory
DefineECM ECM
Project
ECM
Project
ECM
Project
Forms
CCA
Reports
Semantic
Page 6
Complicating Factors
Page 7
For Example U.S. Citizenship and Immigration Service
Over 1 million new legal immigrants per year– Average storage per file, 70 MB– Keep for 99 years– 75+ TB/year with ZERO back-file conversion
Over 16 million benefit claims per year
Everything is audited
Multiple agency access
Page 8
Two Outcomes
Page 9
ECM Baseline
Enterprise Content Management (ECM) is a strategy for the coordinated management of all content throughout an organization, allowing for people
and systems to find and use content from within any business context.
Creation Execution
Page 10
The Unanswerable Question
If all the obstacles to ECM adoption -e.g., user/culture acceptance, networks bandwidth, cost, security, etc.- were to
go away, what would you do with ECM?
Andrew Chapmanhttp://nevertalkwhenyoucannod.com
Fall 2010
Page 11
Vacation Picture
11
The Trends….
12
Page 13
Content Management for the Masses
Page 14
From Managing to Governing
Page 15
Solving the Business Problem
Tags:Proposal, Widgets, Draft,XYZ Inc, Work
Share:Sarah(Partner)/Edit
The Ether
Tags:Approved
Share:XYZ-Purchasing/Read
Page 16
Moving to the Cloud
The Ether
Page 17
Achieving The End Game
Page 18
The Change
Enterprise Content Management (ECM) is a strategy for the coordinated management of all content throughout an organization, allowing for people
and systems to find and use content from within any business context.
Omnipresent Content Management (OCM) is the coordinated management of all content throughout the world, allowing for people and systems to find,
use, and share content from within any context.
