Contact - Société Générale · 2016-06-23 · 2 2,5 2012 2013 2014 UnitedKingdom RestofEurope...
Transcript of Contact - Société Générale · 2016-06-23 · 2 2,5 2012 2013 2014 UnitedKingdom RestofEurope...
Strategy & Management Consulting Paris London Luxembourg
March2016
TRENDS & OPPORTUNITIES ON FUNDS DIGITALDISTRIBUTION
Solutions for digital distribution
Digital Funds Distribution
Contact:David VILLARD, [email protected]+33 6 7553 1947
Competition between Banks and FinTechs: Banks being too big to change, two solutions appear:
1. Collaborate with Fintechs which offer additional services and are willing to partnerwithbanks
2. Face Fintech and competitors offering alternatives to traditional banking
• Exponential growth of FinTechs in the world since 2008: 4 times more FinTechs in 2 years,3 times more investments in 5 years with $ 3 bn today
Uneven growth across countries: The United Kingdom and Ireland are leaders on the European market with 69 % of thefinancing
Opportunity stimulated by the economic environment: Lack of transparency of traditional banking, high service fees, slow digital mutation and altered public image during the crisis
0
0,5
1
1,5
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2,5
2012 2013 2014
United Kingdom Rest ofEurope
FinTechs
•Financial technology, also known as FinTechs, is an economicindustry composed of companies that use technology to makefinancial services more efficient. Financial technology companiesare generally start-ups founded with the purpose of disruptingincumbent financial systems and corporations that rely less onsoftware
Wikipedia
EUROPEAN FINTECHSMARKET (in BILLIONS€)
Sou
rces:Sta
tista
BANKS REACTIONSTO FINTECHS EXPENSIONAROUND THE WORLD
43%Creationofin-house
Fintech
20%Creationofanopen
architecture
20%Partnershipwith Fintechsthrougha
whitelabel
10%Acquisition ofFinTechs
7%CreationofFintechthrough
subsidiaries
1. Fintechs disrupt traditional banking (1/2)
2
Strategic choice, competition or patnership
Sou
rces:Sta
tista
2. Panorama of services proposed by FinTechs
ServicesMarketData
Since 2010, FinTechs disrupt an increasing number of banking activities
Securities / Loans Asset Management
PRIVATESAVINGSMANAGEMENT
FEES
EXECUTION&TRAITEMENT
PAIEMENT,E-MONEYTRANSFERTS CROWDFUNDING
EMPRUNTS&P2P
• Revamp of existing offers, identification of both badly addressed or unaddressed needs by traditional offers and the creation of new markets bound to new uses
• Developmentof innovativedigital wealth management offers, payments, loan solutions, factoring, moneytransfers
• Developmentof Crowdfunding (30 new platforms)since the creation in 2014 of adedicated regulatoryframework
• Sustained trend of platform creations dedicated tocompany funding• Expected further market consolidation, intensificationof competitionand the
high entrybarriers
• Robo-Advisors offer fully automatized on-line personal savings management servicesbased onalgorithms
• First four platformsare operational since 2014, a fifth one was expected to launch in the second half of2015
• D-to-C distributionrepresents40% of the AUA in the UK, for the retail segment and continues to consolidate marketshares
• D-to-C platforms in France haven’t beenlaunchedyet
INSTITUTIONALCLIENTS
dough
3
Robo-Advisors landscape around the world
11 402
13 188
19 184
16 404
14 531
21 34422 261
0€
5 000€
10 000€
15 000€
20 000€
25 000€
2014 2015 2016 2017 2018 2019 2020
Sou
rces:Sta
tista
Value of the averagetrade on Robo-Advisors savings management platform
• Creation:2015
• AUM : $ 3,3b
• Creation:2015
• AUM : $17b
• Creation:2015
• AUM : $ 4,1b
• Creation:2010
• AUM : $ 600m
• Creation:2011
• AUM : $ 2b
• Creation:2009
• AUM : $1,9b
AUMend of2015
• Creation:2010
• AUM : € 2,4b
• Creation:2013
• AUM : € 1,25b
• Creation:2014
• Launching :2016
• Creation:2014
• AUM : € 1,5b
• Creation:2011
• AUM : € 2b
• Creation:2012
• AUM : $ 800m
• Creation:2013
• AUM : $ 2,7b
AUMendof2015
Key figures 2015-2016
•15% of Charles Schwab Intelligent Portfolio American clients have investedmore than 1 millionUSD in cash.•Assets in automated portfolios have increased by 210% in 2015. Itrepresents 50 billionsaround the world.•Despite that, assets managed by Robo-Advisors are representing only asmall portion of the 20 000 billions asset management industry. A marketshare of0,25%•Management fees charged by Robo-Advisors are 50% less expensive thanfees charged by les tarditional advisors triggering the creation of la Robo-Advisors units by major banks (Morgan Stanley, Wells Fargo, …)
3. A new era for personal investment
4
4. Important Blockchain pillarsBlockchain challenges
Transparency•Each transaction in the system is recorded in the decentralized
register of ownership (creation of a block)
• Each system computer stores a copy of this blockchain
therefore Information is publicly available for inspection
• Data on money flows and tracking of markets involved are
revealed
Regulatory
•Absence of blockchain regulation, but new enforcement and
regulation are expected throughout 2016
•The Blockchain Alliance thrives to help government agencies
develop a better understanding of the blockchain, (US
enforcement agencies, but also Europoland Interpol)
Access
•Permissionless ledgers : transaction validation by anonymous
participants provided that the validator has solved an
algorithm
•Permissioned ledgers : transaction validation by legal entities
enabling banks to keep official records of asset ownership and
legally accountable participants
Privacy•Sensitive personal information is protected by
cryptography used to provide privacy to the parties involved
in atransaction
•However, in existing systems, all transactions, including
flow of money between parties, their names and amount
transacted are exposed in the clear on the blockchain
Security•Security level of transactions is correlated to the number of
required confirmations and therefore impacts the speed of the
process due to the decentralized consensus method used
•Security increases with the number of confirmations : a
common requirement is to wait for 6 confirmations which
takes 1 hour (10 min delay/confirmation)
5
5. Blockchain analysisBlockchain challenges from an Asset Manager’s perspective
•Lower infrastructure and transaction costs
compared to the traditional settlement model
•Transparency and immediacy of execution and
settlement
• Elimination of errors and reconciliation process
•Optimized KYC AML sharing, collateral
management, regulatory reporting…
STRENGTHS
S W
O T
6
•Use blockchain infrastructure as a mean for
smart contracts implementation
• Automate, standardize and enhance security of
contracts (detection of ownership changes)
•Contribute to blockchain consortiums to shape and
develop the technology
•Absence of established regulatory framework
(national and international)
• Absence of industry standards
•Absence of tools for audit and processing of
anonymous transactions meta data
• Costs related to operational implementation
•Operational risk related to technology
implementation
• Limited number of simultaneous transactions
(maximum 7 transactions/sec)
•Privacy issues related to the decentralized and
transparent structure of the ledger
• Hacks due to technology recentness
WEAKNESSES
OPPORTUNITIES THREATS
6. MIF 2 : an accelerator for D-to-C distributionRegulatory challenge and digital strategy
• End of the inducements for Discretionary Portfolio Management andIndependentFinancialAdvisors
• New requirements related to inducements for Non-Independent FinancialAdvisors
• New product governancerequirements
MIF 2
• No ban of inducementsfor PRIIPs• No obligationto discloseinducementsamountspaid• New product governancerequirements
DIA2
Inbalance
Imp
acts
on
fun
ds
dis
trib
uti
on Offer andpricing
•Increase of the custody fees, account
management fees and sales fees
• Charge of advisory or management service fees
Sharedmodel
•Definition of a new model between in-house
producers , in-house distributors, and related actors
(B-to-B platforms)
Digitalized Platforms
•Creation of online distribution developed by
producers such as Asset Management Companies
Customerexperience
• Create mobile solutions
• Improve the content of existing tools
• Propose decision-making tools (algorithm or
personalized advice)
• Portal dedicated to retail clients (transparency,
dedicated reporting, exchange of documents)
Social mediapresence
• Increase visibility and reputation to acquire and
retainclients
• Ensure a business intelligence
• Targeted advertising and dynamic image
• Highlight financial, economical information and
expertise
Distributionchannel
• Reference funds on B-to-B distribution platforms
• On-line subscription/redemption of funds (D-to-
C)
• Create a new proximity to customer
• Improve knowledge of retailcustomers:
Behaviour, expectations and needs
Dig
ital
Stra
tegy
7 It is important for Asset Management companies to adopt a digital strategy at the risk of being beaten by competitors.
7. SWOT Analysis of the D-to-C Market in FranceBefore embarking in the digital distribution of funds
6573
94,3
116,5
146
40
20
0
160
140
120
100
80
60
2010 2011 2012 2013 2014
AUA for D-to-C platforms(in billions€)
UnitedKingdom +25%
+24%
+29%
+12%
Sou
rce:
Pla
tforu
m
UnitedKingdom€298
Netherlands€15.5
Germany€170.3
Switzerland€269.5
ItalyFrance €223.3€98.7
Spain€39.5
Institutional clients
AUA by type of distributionplatform*1
Austria€19
Retail clients
Trad
itio
na
lb
anks
Dig
ital
Pla
tfo
rm
s
Sou
rce:
Pla
tforu
m-
2014
• Advantage to present less costs compared
to the expenses charged by the classic B-to-
C platforms
• Capacity to offer on-line value-added
services (discretionary management ,
advisory)
• Huge impact in terms of innovation and
image
STRENGHTS
S W
O T
8 *1Sum of AUA treated by B-to-B, B--C and D-to-C platforms
• Market with great growth potential with
upcoming MiFID 2 measures and the
limitation of inducements
• Market in its launching phase inFrance
• Absence of Asset
committed to
Management
D-to-C
firms
funds
commercialisation
• Direct distribution in newcountries
• Lack of experience with retailcustomers
• Burden of bank accountsopening
• Administrative management of AML-KYC
documents
•Responsibility of the investor's profile
evaluation(MIF)
•Responsibility of the products coherence-
customer category(MIF2)
•Lack of visibility from retail customers (brand
image)
• Expensive project implementation
• Competitionwith:
• Major Asset Managers
• Onlinebanks(Boursorama)
• Onlinebrokers (Binck)
• Specialised fund markets (SicavOnline
• (SicavOnline)
• Cannibalization of the existing
distributionnetwork.
WEAKNESSES
OPPORTUNITIES THREATS
8. Impact of RDR on funds’ cost transparencyClean share class addressed to retail clients
Advisor
0,50%
0,25%
0,75%
0,75%Advisory
fees
0,35%*Others
Tota
lfee
s: 1
,10
%
0,75%
Advisory fees
0,50%Advisory
fees
0,25%Platform
fees
0,20%*Others
Ch
arge
sto
tale
s:1
,70
%
1,50%
Inducements
Advisor
0,50%
0,25%
D-TO-CPHYSICALNETWORKFEES
AfterRDRBeforeRDR
FEES
Impact of RDR on funds’cost transparency
• In the UK, RDR reaches its goal of costs transparency
on funds directed to retail customers (3 stages for
invoicing: management fees, advisory fees and
platformscosts)
• Launch of clean shares (unbundled) consisting in the
deduction of distribution costs (~0,25%) and advisory
fees (~0,50%), from annual management fees
(~0,75%)
• Clean share funds (without inducements) are
becoming the most widely distributed by D-to-C
digital platforms in the UK
• For retail clients, advised by a Financial Advisor, the
supported final cost remainsunchanged
• Decrease of the Total Cost Ratio of a Fund for the
final investor, when the latter realises its funds
purchases on a D-to-Cplatform
• For non advised clients, the cost of Fund subscription
decreases noticeably (of0,60%)
• Possibility for retail clients to compare the funds of
different Asset Managers within open architecture
platforms
Final client Retail
Finalclient Retail
AM company AM company
B-to-B Plateform
B-to-B Plateform
Ad
ded
valu
ese
rvic
es
9 *Custody fees, transEquity fees, closing fees
9. Overview of funds distribution platformsFrench market segmentation (off physical network) : B-to-B, B-to-C, D-to-C & Robo-Advisors
3AM companyFinal
Retailclient
1
0
D?-to-C
Robos Advisors
Without execution
With execution
KIID TCC
ALM-KYC
Notifications
ReportingFiscal
Online broker
Onlinebanks
B-to-C Platform
Distributionmasteragreement
Inducemen ts collection
TransEquity(Banks)
Advisory (CGPI)
B-to-B Platform
Custodians Securities
Centralizing custodian
2
4
Evolution of B-to-Bplatforms
• Strongimpact on B-to-B platforms business model with the restrictions on inducements
• Loss of income for B-to-B platforms linked to independent distributors
• Evolutionof B-to-B platforms businessmodel to complete their range of administrative services
• Invoicing of services previously paid by inducements directly toAsset Managementfirms
• Diversification with the implementation of White Label solutions allowing Asset Management firms to offer a D-to-C service to retail clients
Proceeding
1 The retail clientaccessesthe B-to-C platformonlineto opena cash account,a securityaccount, and to place orders
2 At the receptionof the customer’sorder, the B-to-C platformtransmitsthe order to the custodianforcentralization
3 Transmission of collectedorders by the custodian to the Asset Management firms
4 Deliveryof the securities by the custodianagainst paymentby the B-to-C platform (bank of the final retail client). The custodian transmitsthe positions statementto the Asset Management firm
Before placing an order on a B-to-B platform, the retail client can be assisted by the Robo-Advisorwhich,on the basis of his risk profile, will suggest a fund portfolioor adaptedETF.
The B-to-B platformassists the physical network and the B-to-C distributionplatform with the collectionof inducementsand the writing of distributionagreements
10
10. Focus on « Robo-Advisor » platformsFundShop, Marie Quantier, Yomoni, Advize and Anatec
Custodian&
Execution
Subscription
(Monthly)Service KYCProducts
Investmentadvisory:
Portfolio allocation (by algorithm)
adjusted to client’sprofileClient’s profile
evaluation : risk
aversion , yield
objectives,
investmenthorizon
Funds
Life insurancewrap
Fortuneo,
Boursorama,ING
Director
Assurancevie.com
Choicebetween:
Free, 9 €, 14 € or
119€
ETF
Securities Account
Choice between :
Free or 5,90 € +5%
ofprofits
Monitoring
InteractiveBrokers
(Onlinebroker)
(lowcost) Alerts sending for
arbitration
realization(3-4
times/year)
Reporting
Portfoliofollow-up
through an intuitive
webinterface
(Tools and
dashboards)
Features
API offer
(whitelabel)
-
Partnership between Robo-Advisors andtraditionalinstitutions
2012
2013
ETF
Life insurance
Funds
Life insurancewrap
CréditMutuel
Arkea
Arbitration
realizationby
YOMONI
Discretionary Portfolio
Management : 10standard
portfolios adjusted to
clientsprofile
1,6% of assets under
management -
Investment advisory: Standard
portfolios createdby
Morning StarInvestment
Consulting
Generali
Real-time alertfor
arbitration
(real-time)
0,60% on Euro funds
and 0,85% for the
rest
Life insurance
broker
Weekly reporting
(valorisation, portfolio
performance)
API offer
(whitelabel)
BankCare
2015
2012
2015
ETF
Life insurance
Investment advisory:
Portfolio allocation (byalgorithm)
adjusted to client’sprofile
Account aggregation services
Unknown
Recommendations
concerning
continuous portfolio
optimization
Unknown
Par
ten
aria
tTe
chn
iqu
e
Par
ten
aria
tTe
chn
iqu
e
Sou
tien
Fin
anci
er
Sou
tien
Fin
anci
erP
arte
nar
iat
Tech
niq
ue
Par
ten
aria
tC
om
mer
cial
Sou
tien
Fin
anci
er
Par
ten
aria
tsC
om
mer
ciau
x
11
11. Benchmark of D-to-C platforms (1/5)D-to-C offer comparison in the UK
PEA
PERP
Securitiesaccount
Funds
ETF
Equity
Bonds
(Orientations)
Funds
(Orientations)
0 - 250k £ : 0,35%
250k - 1m £ : 0,20%
Funds selection
tools adapted to
investor’sprofile
Standardized
portfolios
AdvisoryCleanshare
classProducts
Offered
accounts
Open
architectureFund’s fees Tools
Mobile
applications
iPhone & iPad
iPad
Funds
ETFETC
Equity
Bonds
Equityfunds
(ExecutionOnly)
0 - 250k £ : 0,35%
250k - 1m £ : 0,20%
iPhone &iPad
Android
BlackBerry
Windows
(Orientations)0 iPhone & iPad
Guides : Investment
strategy, Funds
selection,assessment
of riskaversion
(2200 funds)
(3000 funds)
(2000 funds)
(50funds)
PEA
Securitiesaccount
PEA
PERP
Securitiesaccount
PEA
PERP
Securitiesaccount
< 1m £ : 0,35%
> 1m £ : 0,18%
Fundsselection
tools
Standardized
portfolios
FinancialAnalysis
Funds
(ExecutionOnly)0,39%
iPhone & iPad
Android
BlackBerry
Windows
(320funds)
PEA
Securitiesaccount
Cashaccount
2000
2014
2009
Before 2000
2011
2012
Funds
ETF
Equity
Bonds
(Orientations)
0 - 50k £ : 0,35%
> 50k £ : 0,30%
Financial analysis
Funds selectiontools
(1300 funds)
PEA
PERP
Securitiesaccount
The brand image of the Asset Management company is a critical factor in the choice of an investor, but the range of products, the decision supporttools for the selection of funds and the orientations are the criteria which give a competitive advantage10
11. Benchmark of D-to-C platforms (2/5)D-to-C offer comparison in the UK
PEA
PERP
Securitiesaccount
Funds
ETF
Equity
Bonds
Investmentadvisory
Discretionary
management
Funds
ETF
Bonds &Equity
(Orientations)
0 - 250k £ : 0,45%
250k - 1m £ : 0,25%
1m £ - 2m £ : 0,10%
> 2m £ : 0
Investmentguides
Calculators
Trainingvideos
AdvisoryCleanshare
classProducts
Offered
accounts
Open
ArchitecturePlatformfees Tools
Mobile
application
iPhone & iPad
Android
Windowsphone
Funds
ETF
Equity
Funds
ETF
Bonds & Equity
Derivatives &
Structuredproducts
Investmentadvisory
Discretionary
management
0 - 500k £ : 0,25%
500k - 2m £ : 0,15%
> 2m £ : 0,05%
iPhone &iPad
Android
BlackBerryWindows
(Orientations)
10 £ / transEquity
Maximum 80£ / an
iPhone & iPad
Android
Research
Analysis
(2500 funds)
(3000 funds)
(2500 funds)
(3800 funds)
PEA
PERP
Securitiesaccount
PEA
PERP
Securitiesaccount
PEA
PERP
Securitiesaccount
0 - 250k £ : 0,40%
250k - 1m £ : 0,20%
List of funds by
investor’sprofile
Live MarketData
Calculators
Financialanalysis
guides
Funds
ETF
Equity
(Orientations)
0 - 250k £ : 0,30%
> 250k £ : 0,20%
iPhone & iPad
Android
Funds selectiontools,
portfolio analysis,
trading
(1600 funds)
PEA
PERP
Securitiesaccount
Funds
(Orientations)0,35%
iPhone & iPad
Android
BlackBerry
Funds selection tools
Trainingvideos
(1500 funds)
PEA
Securitiesaccount
Before 2000
Before 2000
Before 2000
2012
Before 2000
2010
D-to-C platforms, not owned by Asset Management companies go into an extension of their range of services by offering discretionary management andinvestment advisory , this with the aim of getting the demand of non advised investors who require support and accompaniment11
11. Benchmark of D-to-C platforms (3/5)D-to-C offer comparison in Singapore
Funds,
Life-insurance,
multi-support life-
insurance
(FinancialAdvisor)
Funds, Equity,
Bonds, ETF,CFD,
TradedLife
Policies
(FinancialAdvisor)
Sales fee: 2,8%
Switch fee:2,8%
Management
fees:1%
Consolidated
reporting
Clientrunning
AdvisoryCleanShare
classProducts
Offered
accounts
Open
ArchitectureFunds fees Tools
Mobile
application
iPhone
iPad
Android
Equity, Bonds,
Funds, ETF,
Futures,Forex
Funds,
DAT
(FinancialAdvisor)
Sales fee:3%
(FinancialAdvisor)Sales fee: 1,5%
iPhone
iPod
Android
Information on
financialmarkets
Funds analysistools
520funds
850Funds
19 Asset managers
440funds
27 AssetManagers
350funds
20 AssetManagers
Cashaccount
CTO
Cashaccount
CTO
Cashaccount
CTO
Sales fee : 0,75%
Switch fee:0,50%
Management
fees:1,5%
Fundscomparison
tools
Online trainings,
Calculators,
decisionmaking
aids
Funds,
Bonds,
Life-insurance
(FinancialAdvisor)
Sales fee:3-5%
Management
fees:0,5%
iPhone
iPad
Android
Funds selection tools
P&L calculator
Financial research
Forum
800funds
50 AssetManagers
Cashaccount
CTO
Funds,Equity,
Bonds, CFD,
Forex, ETF,
Warrants
Sales fee: 1-3%
Management fees
0,275%
iPhone
iPad
Android
P&L calculator
Personalizedalerts
18 AssetManagers
Cashaccount
CTO
12 No D2C offer from Asset Managers, the online distribution of funds in Singapore is made by the big banks, and the financial intermediaries
11. Benchmark of D-to-C platforms (4/5)D-to-C offer comparison in Poland
(Use of existing
bank account)
TFI
PTE
TFI
Bonds
Equity
Forex
Discretionary
management
(Management
feesonly)
E-learning
Riskassessment
Trainingvideos
AdvisoryCleanshare
classProducts
Offered
accounts
Open
architecture/
Nbr offunds
Funds fees ToolsMobile
application
TFI
PTE
TFI
?
(Management
feesonly)
(10funds)
(250funds)
(16funds)
(24funds)
(100% online
accountopening)
(Use of existing
bank account)
(Use of existing
bank account)
(Management
feesonly)
Dynamic toolfor
funds selection,
Standardized
portfolios
Funds
recommendation
according to
investor’sprofile
TFI
(Management
feesonly)
Funds
recommendation
according to investor’s
profile
(3funds)
(Use of existing
bank account)
2009
1995
2012
2012
2010
2012
TFI
PTE
(Management
feesonly)
(100funds)
(100% digitized
accountopening)
13 The development of online fund distribution in Poland is strongly stimulated by the compulsory pension system
11. Benchmark of D-to-C platforms (5/5)D-to-C offer comparison in Germany
PEA
PERP
Securitiesaccount
TFI
PTE
Possiblefinancial
advisory
TFI
Bonds
Equity
Forex
Discretionary
management
0,25% if AUM>
20k€
2 €/trade
Funds selection
Financial research
AdvisoryCleanshare
classProducts
Offered
accounts
Open
architecture/
Nbr offunds
Funds fees ToolsMobile
application
iPhone &iPad
Android
iPhone&iPad
Android
TFI
PTE
TFI
Possiblefinancial
advisory
0,125%-0,250%(max 66,3€/
order)
iPhone&iPad
Android
Blackberry
9 € - 50 € /year
iPhone&iPad
Android
Funds selection
Funds
comparisontools
(8000 funds)
(10 000 funds)
(1700 funds)
(280funds)
PERP
Securitiesaccount
Cashaccount
)
PEA
PERP
Securitiesaccount
PEA
PERP
Securitiesaccount
8 € - 45 € /year
Dynamic toolfor
funds selection,
Standardized
portfolios
Thresholdalerts
Videos, market
overview and
analysis
TFI
iPhone&iPad
Android
(9000 funds)
TFI
PTE
iPhone&iPad
Android
(8400 funds)
PEAPERP
Securitiesaccount
Cashaccount
0,125%-
0,250% (max Fundsselection
Financial research61,5 € / trade)
PERP
Securitiesaccount
Cashaccount
0,125%-
0,250% (max
66,6€)
14 The development of online fund distribution in Poland is strongly stimulated by the compulsory pension system
12. Open architecture vs. Closed architectureReasons for open architecture of D-to-C platforms in the UK
Sources :Platforum
The similarities in terms of market concentration of French and English Asset Management, is a strong orientation for an open architecture
Netherlands
78%
31%
UKFrance
44%
81%
Switzerland
71%
Germany
69%
Italy
•As a comparison, in other countries of Europe, The top 5 Asset
Management companies cover a market share appreciably more important:
Switzerland 81 %, Netherlands 78 %, Germany 71 %, Italy 69 %,
…, France 44 %...
Contributing factors to theopen architecture offer
• In the absence of external funds, it is possible that in certain
situations, D-to-C platforms offering only in-house funds can be
considered out of the D-to-C platforms framework imposed by the
FCA
• In the UK, the concentration of the Asset Management market is
lower (Market breakdown) than the other Europeancountries
• For example, the top 5 Asset Management companies in
the UK cover a 31% of market share
• This breakdown of the retail market of funds in the UK, incites D-to- C
platforms to offer an abundance of funds in order to attract more
retail clients on theirplatforms
• This is to be put in perspective with the pricing model of the services
provided by D-to-C platforms , charging on average 0,30% of the
invested amount by theclient
• To simplify the selection process of funds, D-to-C
platforms reduce the funds range in order to
accelerate the decision process of the client, and
therefore shorten the reduce the time between the
initial contact and the firstpurchase
Iden
tifi
edtr
end
s
Concentration of the European Asset Managementmarket
in France17
13. Building of the offerConsideration of the range of services , products and envelopes
LEVEL1
LEVEL2
LEVEL3
Service Produit ToolEnveloppe
Fund
Architecture
Opening/Closing
Funds selection
Accountsaggregation
CTO
PEA
UC
Simple
execution
ETF
Equity
Bonds
Structuredproduction
Life insurance in white
label
DynamicReporting
CTO
PEA
UC
Discretionary
management
Fund
Architecture
Opening/Closing
Fundsselection
CTO
PEA
UC
FinancialAdvisory
(Robo-Advisor)
Distribution agreement
In-house /
Outsourcing
+
+
HOW?
WHAT:
• Capture the rise of purchasing financial ProductsOnline
• Manage assets andnetworks
• Manage customer investmentcycles
• Service offering level
• Geographicalscope
• Operational model in a prototype approach ( Quick tests and quick breakthrough while consideringgains)
18
14. Implementation of online subscription-redemption (1/6)Blockchain Solution
AM Company
Final Retail Client
Custodian
1
Online
nformation
FundSubscription/ Repurchase
3 AML-KYC
2 I Account
4
AM ‘sWebsite
Retail client’s eWallet
Blockchain Register
1The retail customer goes on the Web site of the Asset Manager’s website, the customer is guided to the page dedicated to on-line subscription-repurchase
2 The customer provides personal information
3 The customer provides the complete set of AML-KYC information/digital documents
4Fund shares subscription by the retail client. The order is received through a Blockchain register provided by the Custodian
Interface WebRTO * Orders are visible in real time by the Asset Management company
*Clearing is nearly instant (confirmation time required by the Blockchain), the client pays using an eWallet, shares are safeguarded in the blockchain
*Securities are safeguarded on a register basis and visible by the customer on the platform of the Asset Manager
Ad
van
tage
s
• Shortening of funds distribution chain
• Possibility of being in direct link with the retail customer, to betterunderstand their needs and adapt products accordingly
• Visibility on the consistency of the fund distribution strategy with thedefined target market and to the categories of associated customers(integration tracking algorithm)
• Less expensive and reliable solution compared to traditional registersolutions
Dis
adva
nta
ges
• Responsibility of the Asset Management company regarding thecustomer relationship and the collection of the informationconcerning : account opening , KYC, information linked to tax system
• Having a good visibility (brand image) with retail clientele is necessaryto guarantee the success of D-to-C distribution
19
14. Usecases for Financial InstitutionsBlockchain: disruptive technology for financial institutions
Co
ntr
ol
Post
trad
ep
roce
sses
Ori
gin
atio
n
Facilitated settlementprocess
• Settlement timing shortened (T+3 currentlyvs 10 minutes)• Automated settlement process thanks to smart contracts• No need for clearing houses – move back to bilateraltrading
Delivery vs Payment transformation
• Simultaneous exchange of assets with P2PPayment-vs-Payment or Delivery-vs-Payment
• Automation of DVP via smart contracts, « internet of things»
Lower operational costs and risks
• Centralised ledger records the movement of every assetwithproof of ownership
• Reduction of number of interfaces to bemaintained• Mutualised reconciliation processes
Reduced regulatoryreporting
• Easily auditable blockchain with all holdings and transactions publicly available (permissionless)
• Grant access to regulators to a comprehensive audittrail (permissioned)
• Any movement of asset can be traced back toinception
Disintermediation of themarket
• No need for clearing houses – move back to bilateral trading
• No need for intermediary structures (CSDs, sub-custody, brokers…)
• Elimination of intermediation between buyer and seller
Fraud and error management
• Lower risk of fraud : doublespending or fake transactions almost impossible
• All market participants registeredon the distributed ledger with information authenticity guaranteed and updated automatically
• Instant access for financialinstitutions to KYC documents
20
14. Implementation of online subscription-redemption (2/6)White Label integration module (CoFunds, FNZ, MFEX, FundsNetwork..)
Ad
van
tage
s
• Shortening of funds distributionchain
• Possibility of being in direct link with the retail customer, tobetter understand his needs and adaptproducts accordingly
• Visibility on the consistency of the fund distribution strategy withthe defined target market and to the categories of associatedcustomers (integration trackingalgorithm)
• Less expensive and reliable solution compared to in-housedeveloped alternatives
Dis
adva
nta
ges
• Responsibility of the Asset Management company regarding thecustomer relationship and the collection of the informationconcerning : account opening , KYC, information linked to taxsystem
• Adapted primarily to informed retail clients (execution only),who don’t needadvisory
• Having a good visibility (brand image) with retail clientele isnecessary to guarantee the success of D-to-Cdistribution
1The retail customer goes on the Web site of the Asset Management company, he is guided to the page dedicated to on-line subscription-repurchase
2
The customer provides the whole AML-KYC documentation (questionnaires prepared by the Asset Management company, hosted by the platform and offered to the customer through the D-to-Cinterface)
3Opening of securities and cash accounts for clients by the intra-group custodian of the outsourced SRL platform
Subscription for shares of funds by the retail customer. The order is received by4 the SRL outsourced platform without arousing actions on behalf of the Asset
Management company.
5 Sending of the order to the custodian of the Asset Management company
6Transmission of the collection by the custodian of the AssetManagement company
7 Securities delivery by the by the custodian of the Asset Management company
AM company
Finalretail client
Centralizin g custodian
5 7
6
1
CASHACCOUNT OPENING
SECURITIES ACCOUNT OPENING
Onlin e
3
2 AML-
KYC
4 FUNDSUBSCRIP URCHASE
TION/P
InterfaceWeb Back-officeand
SRL execution
WhiteLabel
AML-KYC
Tax Reportin g
KIID
Notification
AM’sWebsite
OutsourcedSRL platform
21
14. Implementation of online subscription-redemption (3/6)Partnership with an online broker
Ad
vant
ages
• Possibility of offering an open architecture with competitiveAsset Management funds to make funds comparisoneasier
• Possibility of integrating an interface, to aggregate bank accountsheld in several credit institutions, in order to allow the customerkeep an eye on the bigger picture (Fiduceo)
Dis
adva
ntag
es
• Time limits for the reception of the supporting necessary documentsto the opening of cash and securities accounts
• The Asset Management company does not make the openingof cash and securitiesaccounts
• Cost relative to client relationshipmanagement
• Management of the initial contact AML-KYC and centralization of thedocumentation
1The retail customer goes on the Web site of the Asset Managementcompany, he is guided to the page dedicated to on-line subscription-repurchase
2 The customer provides the whole AML-KYCdocumentation
3Opening of securities and cash accounts for the client by the custodianonline broker
4Subscription for shares of funds by the retail customer. The order is directlyreceived by the online broker
5Sending of the order to the custodian of the Asset Management company forcentralization
6Transmission of the collection to the custodian of theAsset Management company
7Securities delivery by the custodian and payment by the custodian – onlinebroker
AM company
ClientFinal Retail
Centralizin g custodian
5 7
6
1
InterfaceWeb SRL
WhiteLabel
Onlin e
SECURITIES ACCOUNTOPENING
3
2 AML-
KYC
4
CASHACCOUNTOPENING
FUND SUBSCRIPTION/PUR
CHASE
Tradeexecution
KIID
Notificatio n
AML-KYC
TAX REPORTING
AMS’isteWWeebbsit
e SGP
OnlineBroker
18
14. Implementation of online subscription-redemption (4/6)RTOauthorization
FinalRetail Client
Centralizin g Custodian
1
nformation
3 AML-KYC
Online
2ACCOUNT
i
FUND
4 SUBSCRIPTION/PURCHASE
AM ‘sWebsite
Ad
vant
ages
• Ease of implementation and reduced budget of implementation incomparison with the other models ofSRL
• The Asset Management company is not allowed to make the opening ofcash and securities accounts account and manage the administrativefunctionsassociated
• Possibility to offer an open architecture with competingfunds
Dis
adva
ntg
es• Only concerns Asset Management companies having an RTO
authorization• The signature process of agreements with all the retail banks can take
time• Reluctance of the banks to sign agreements: reduction of the GNP
generated by the expenses related to orders executions (inagency/online)
AML-KYC
Tax Reporting
CUSTODIAN
Notification
5AM company
6
7Agreement signature*
Retail’s client custodian
Clientrecord transmission
1
4
TreatmentInterface
Web RTO
6
7
The retail customer goes on the Web site of the Asset Management company, he is guided to the page dedicated to on-line subscription-repurchase
2 The customer provides personal information: IBAN (Securities & cash account)
3 The customer provides the whole AML-KYCdocumentation
Subscription for shares of funds by the retail customer. The order is directlyreceived by the Asset Managementcompany
Transmission of the collection to the custodian of the Asset Management5 company for centralization
Transmission of the collection from the custodian to the Asset Management company
Securities delivery by the custodian and payment by the custodian of the clientwith whom the Asset Management company is under partnership
19
Op
era
tio
nal
imp
acts14. Implementation of online subscription-redemption (5/6)
Example of customer experience
• Choice of the type ofofferedservices
• Selection of aWhite Labelplatform
• Selection ofa custodian
• Selection / creationof a range of adapted products: clean share class
• Strategic choice between open or closed architecture
• Check of the correctnessof information
• Implementation of archiving procedures concerning customer data
• Implementation of procedures concerning the control of executed operations and their appropriatecharacter
Choiceoffunds Choice of the
allocatedamount foreachfund
Agreement onthegeneralconditions
Orders review beforeconfirmation
Confirmationof orders
Reception of the agreementconcerning account opening and the AML documentation bythe Asset Management company
Confirmation of theopening of cash andsecurities accounts
4days
Investmentadvisory Discretionary
management ExecutionOnly Securitiesaccount
opening,…
5min2min
Personalinformation (Name, first name, address, phone number
5min
Formofaccount MIFquestionnaire Fiscal options
questionnaireAML questionnaire (cf. page19)
Supportingdocuments Mailing of thesigned
documents
30min
• Centralization and processing of the customerinformation
• Creation of a dedicatedcustomer service
• Implementation of a unit in charge of the reception/processing of documents
• Agreement of subcontracting with thecustodian
Questionnaire witha scrollingmenu
Scanofsupporting documents
Electronicsignature nonsecurised
Financialadvisory Discretionary
Management Simpleexecution Account opening :
cash account, securitiesaccount…
2
Personal information
1
Useraccount
3
Selectionof offers
6
Funds selection
7
Orders confirmation
5
Securities account opening
4
LCB-FTQuestionnaire
Providee-mail address
Choiceofpassword Confirmation ofthe
e-mailaddress
20
14. Implementation of online subscription-redemption (6/6)Subscription on Register basis
AM company
1
Interface Web RTO
Onlin e
nformatio n
FUND SUBSCRIPTION/
PURCHASE
3 AML-
KYC
2ACCOUNT
i
Treatment
AML-KYC
4 Tax Reportin g
Custodian
Notification
Retail final AM’S Website Retail’sclient
client custodian
5B
Traitement
Custody
Notificatio n
AML-KYC
Tax Reaporti
n g
LifeInsurance
5A
1The retail client goes on the Web site of the Asset Managementcompany,he is guidedtowards the page dedicated to on-linesubscription-redemption
2 The clientprovides an IBAN ( cash and securitiesaccounts)
3 The client provides information and fills out an AML-KYC questionnaire
4Subscriptionfor funds by the retail client, with a possibility to make the payment by credit card or bank transfer. The order is directly received by the Asset Managementcompany
5A Request for a transfer to a registerpositionkeeping mode to the retail bank of the client
Subscriptionoffundsshares by the retail client in the register5B
Ad
van
tage
s
• Ease of implementation and reduced implementation budgetcompared to the other models ofOSR
• Retail customer registers on the liabilities of the AssetManagement company ,what allows the follow-up of itsbehaviour
Dis
adva
nta
ges
• Cost related to client relationship management
• Management of the initial contact AML-KYC and centralization of thedocumentation
• Possibility to create partnerships with some
insurance companies to enable :
• Open an life insurance policy online
• Create a life insurance policy under a white
label
• Arbitrage request submitted by the AM
Company
25
1946
Generation
XGeneration
ZGeneration
Y
1963
15. Generations X Y Z vs. Generation D
Preference for online information and need to compare by yourself
1976 2000 2025
Generation
• 140 millions of people in Europe are counting on digital services to manage theirdailylife
• 60 millionsof them are investors
Investors Generation
D64% 39% 27%
Deeplyintegrated, 100%dutemps
Used to 78%oftime
Steady 62%oftime
Use of digitalplatforms
Managementandmonitoring tools to reach his financial
advisor
Planning tools in particular projectmanagementoriented
tools
Toolstomonitorourpositions andreachourfinancialadvisor Value allocation
To manage your financial portfolio and choose an investment , which are among the sources of informationand counsellingthose you give the most
importance ?
74%
45%
22%
69%
42% 36%
80%
70%
60%
50%
40%
30%
20%
10%
0%
FinancialInstitutions Entourage Media
+63%
Sou
rces:G
rou
pe
BP
CE
Iden
tifi
edTr
end
s
• 520 000 active individual investors on the internet in Francein2015 (+ 10% compared to 2012)
• 1 % of the adult French population (1.7% in Britain and 1.3 % in Germany)
• Age of actives on the internet close to other individual investors• 56 years is the average age of active online investors ,• 50% were 60 orolder• 93 % aremale• € 230,000 median financialwealth
26
In conclusionAsset Management : the industry is facing strategic challenges facing the Fintechs
FinTechs vs.Banks•Banks react to the Fintechs development with strategic
acquisitions, partnership, and in-house projects.
Active management vs Passivemanagement•Funds are decreasing their market shares due to the ETF boom where AUM are
up to 2 800 billions at the end of March 2015 thanks to their competitives fees
Synergies and growth with D2Cdistribution• Develop the retail market directly an offer new digitalized savings
services lying on discretionary management expertise
GenerationalMarketing•Change of investors behaviour online, notably from « Digital natives » where
expectations services are evolving
Regulatory constraints•MIF 2 et IDD create imbalances when UCITS Funds are sold on
securities account or life insurance policy
27
A specific type of consultancy solely focused on financial services
25%Aurexiaannualgrowthyearon
30+clients
partners
3Locations
LON – PAR - LUX
70+consultants andgrowing
WHAT WE DO
IMPLEMENTATION
PROGRAMME MGT
PROJECT MGT
CHANGE
EXPERT BUSINESS ANALYSIS
OUR STORY
Aurexia was founded in 2006 on the belief that the banking industry needed morethan pure management consulting skills from its service providers.
Coming from leading consultancies, Aurexia founders supplemented deep domainknowledge with pragmatism & practicality to partner with clients in the delivery ofkey transformation programmes. Due to this approach we have partnered with thetop 5 continental investment banks.
2014 Aurexia opened its London office, with Luxembourg shortly following in 2015. Withthis strategic move, Aurexia is better positioned to support historical clients’ needs andbroaden its client base to worldwide industry leaders.
BUSINESS AREAS WE COVER (London Practices)
FINANCE &RISK
RETAIL BANKING
FUNCTIONAL & IT ARCHITECTURE
INSURANCE
INVESTORSSERVICES
CORPORATE& INVESTMENTBANKING
28
Aurexia staff at the core of our development
We have built an internal framework that ensures that each Aurexia consultanthas a forward-looking vision of the industry challenges and opportunities.Throughout their career at Aurexia, consultants actively participate to thecompany’s industry review and clientofferings
OURPEOPLE
What makes Aurexia special is a unique blend of industry expertise, solution-oriented mind-set and best-in-class transformation skills. Aurexia consultants aredecisive in scoping, launching and implementing their clients’ projects. They allpossess the necessary soft skills to integrate into client teams delivering assingleunit
OURVALUES
Respect
Team spirit
Share of knowledgeOur
valuesBusiness expertise
Qualityfirst
Innovation
OURCULTURE
We support and encourage an entrepreneurial outlook andindependent thinking. Aurexia is not about hierarchy andorganizational charts, we believe in a flat structure empowering allemployees to feel that this is their firm to own and run. Resulting inplenty of opportunities for cross-learning, working on projects thatmake a real contribution to personal development as well settingclients up forsuccess
25
Our Expertise
FINANCE & RISKKEY ENGAGEMENTS
KEY INDUSTRY CHALLENGES
•Regulation: IFRS9 inventory of positions shifting fromAccrued accounting to Fair Valueaccounting
•Regulation: IFRS9 implementation scenario analysis forthe management of new accounting classifications inGeneralLedgers
•Project Management: Management of the firm-widePrudent Valuation project and industrialization of AVAcomputations
•Project Management: Lead CIB entities preliminarystudy to integrate CIB framework with the firm-wide anduniversal target financial data warehouse (Risk-Finance-Liquidity integrated approach)
26
THOUGHT LEADERSHIP PUBLISHED
•Finance Regulatory Overview : a global overview of regulatory challenges thatFinance and Risk departments will face in the next years
•Finance Function Target Operating Model : a clients’ interviews-based studydrawing the possible futures of the Finance function in the post-crisis and highly-regulated context of financial services
•Aurexia Blog : Aurexia consultants share their views on the upcoming challengesand conundrums of the Finance and Riskdomains
•Conferences : Leading discussion on the impact of changes in the calculations ofprudentvaluations
Fundamental Review of the Trading Book IFRS9 Expected Losses implementation IFRS9 Classificationsimplementation Finance, Risk, Liquidity process,data and
architectureconvergence
Our Expertise
•Regulatory overview : impacts of regulation on Custodian / Asset Services andAssetManagers
• BPO : study on the impact of BPO on Asset Management and the creation ofa sharedservice
•FinTech impact on distribution: analysis on the business process impacts ofMiFID 2 on Fund distribution for Asset Managers and the role to be played byFinTechcompanies
•Aurexia Blog : Aurexia consultants share their views on the upcomingchallenges faced by newregulations
INVESTORS SERVICES
Funddistribution Post trade activities outsourcing for
broker/dealer
CASS 871(m) CRS
KEY INDUSTRY CHALLENGES
THOUGHT LEADERSHIP PUBLISHEDKEY ENGAGEMENTS
•BPO: Market Study on functions that can be outsourcedto reduce costs, and market availability to outsource
•Merger: Coordination of the merger between 2 AssetManagers for custody & fund administration processes &procedures
•Process Optimization: Introduction of automation &reduction in process breaks within clients onboardingprocess
•Regulation: Regulatory engagements across multipleorganizations partnering with clients to define thebusiness response to the regulations. (e.g. MiFID2, EMIR,DF, FATCA, AIFM)
27
Our Expertise
•Regulatory overview : analysis of the impacts of MiFID 2 on CiB front to back processes
•Industry watch : Fundamental Review of the Trading Book analysis and impact overview
•Industry watch : Cash management for Corporates, optimizing Banks'proposition
•Aurexia Blog : Aurexia consultants share their views on upcoming impacts on liquidity and collateral industrychallenges
CORPORATE & INVESTMENT BANKING
•New Business Line: Set-up of a Global business line andprocessing for Collateral Management, from requirementto application including reengineering of the OTCValuation process
Derivatives•Book Transfers: Transfers OTC portfolios and organize novation of trades
•Regulatory engagements: CIB Clearing complianceprogrammes for US, Asia and Europe. Also thecompletion of compliance Remediation plan for a Primebroker
•Data Governance: Set-up a Chief Data Officer functionto rationalize use of referential data in the BCBS 239perspective
MiFIDII BCBS239 EMIR/DF DataQuality Digital offerings forCiB
KEYINDUSTRY CHALLENGES
THOUGHT LEADERSHIP PUBLISHEDKEY ENGAGEMENTS
32
Our Key Partners
30
www.aurexia.com
Charles BAIN de la COQUERIE+33 (0) 6 80 37 32 15
Dominique HERROU+33 (0) 6 77 94 48 14
Eric VERNHES+33 (0) 6 86 51 54 76
David VILLARD+ 33 (0) 6 75 53 19 47
TO CONTACT OUR PARTNERS
MEDIA
PublicationsAurexia Institute, TV & Blog
LinkedInSuivez notre company page
Site web responsivewww.aurexia.com
OUR OFFICES
PARIS Office 62 rue de Caumartin, 75009 Paris
LONDON Office1 Fore Street, London EC2Y 5EJ
LUXEMBOURG Office 4 rue de Bragance, L-1255 Luxembourg