Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH...

40
Consumer Service Business Unit July 3, 2013 Mitsui & Co., Ltd. A Cautionary Note on Forward-Looking Statements: This material contains statements (including figures) regarding Mitsui & Co., Ltd. (“Mitsui”)’s corporate strategies, objecti ves, and views of future developments that are forward-looking in nature and are not simply reiterations of historical facts. These statements are presented to inform stakeholders of the views of Mitsui’s management but should not be relied on solely in making investment and other decisions. You should be aware that a number of important risk factors could lead to outcomes that differ materially from those presented in such forward-looking statements. These include, but are not limited to, (i) change in economic conditions that may lead to unforeseen developments in markets for products handled by Mitsui, (ii) fluctuations in currency exchange rates that may cause unexpected deterioration in the value of transactions, (iii) adverse political developments that may create unavoidable delays or postponement of transactions and projects, (iv) changes in laws, regulations, or policies in any of the countries where Mitsui conducts its operations that may affect Mitsui's ability to fulfill its commitments, and (v) significant changes in the competitive environment. In the course of its operations, Mitsui adopts measures to control these and other types of risks, but this does not constitute a guarantee that such measures will be effective.

Transcript of Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH...

Page 1: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

0 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Consumer Service

Business Unit

July 3, 2013

Mitsui & Co., Ltd.

A Cautionary Note on Forward-Looking Statements:

This material contains statements (including figures) regarding Mitsui & Co., Ltd. (“Mitsui”)’s corporate strategies, objectives, and views of future developments that are forward-looking

in nature and are not simply reiterations of historical facts. These statements are presented to inform stakeholders of the views of Mitsui’s management but should not be relied on

solely in making investment and other decisions. You should be aware that a number of important risk factors could lead to outcomes that differ materially from those presented in such

forward-looking statements. These include, but are not limited to, (i) change in economic conditions that may lead to unforeseen developments in markets for products handled by

Mitsui, (ii) fluctuations in currency exchange rates that may cause unexpected deterioration in the value of transactions, (iii) adverse political developments that may create unavoidable

delays or postponement of transactions and projects, (iv) changes in laws, regulations, or policies in any of the countries where Mitsui conducts its operations that may affect Mitsui's

ability to fulfill its commitments, and (v) significant changes in the competitive environment. In the course of its operations, Mitsui adopts measures to control these and other types of

risks, but this does not constitute a guarantee that such measures will be effective.

Page 2: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

1 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Agenda

1. Consumer Service Business Unit in Mitsui

2. Overview

3. Strategy in each operating business field

Medical & Healthcare

Real Estate

Services

Housing & Industrial Materials

Fashion

Media

4. Q&A

Page 3: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

2 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Agenda

1. Consumer Service Business Unit in Mitsui

2. Overview

3. Strategy in each operating business field

Medical & Healthcare

Real Estate

Services

Housing & Industrial Materials

Fashion

Media

4. Q&A

Page 4: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

3 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

1. Consumer Service Business Unit in Mitsui General Meeting of

Shareholders

Board of Directors

President & CEO

Corporate

Auditors

Board of Corporate

Auditors

Corporate Management

Committee

Administrative Divisions

Metals

Machinery

&

Infrastructure

Chemicals Energy Lifestyle

Innovation

& Corporate

Development

Business Area (6)

Headquarter Business Unit (12) + Regional Business Unit (3)

Iron & Steel

Products

Mineral &

Metal

Resources

Infrastructure

Projects

Integrated

Transportation

Systems

Basic

Chemicals

Energy Business Unit II

Energy Business Unit I

Food Products

& Services

Food

Resources

Innovation &

Corporate

Development

Asia Pacific

EMEA

Americas

Americas

EMEA

Asia Pacific

(3 Regional

Business Unit)

Performance

Chemicals

Consumer

Service

*EMEA: Europe, the Middle East, and Africa

Page 5: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

4 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

EMEA 25 Asia Pacific 91 China, Taiwan,

South Korea, CIS * Americas 42

9 16 31 60 22 26 17 25

347

Number of employees (As of April 1, 2013)

Japan 347

Global Total 553

■ Headquarter-hired staff

■ Non headquarter-hired staff

1. Consumer Service Business Unit in Mitsui

*China, Taiwan, South Korea and

the CIS region report directly to

the Head Office

48

Page 6: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

5 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Investment Position

Consolidated

Total Assets /

Net Income

1. Consumer Service Business Unit in Mitsui

100

200

300

400

500

0

5

10

15

20

-5 0

Mar/2012 Mar/2013 3-5 Year Vision

(billion yen)

Mar/2012 Mar/2013 3-5 Year Vision

100

200

300

400

0

Total Assets

Net Income

Net Income Total Assets

Mar/2011

Mar/2011

-3.6

1.5 -0.7

305.4

475.6 468.7

180

280 300

*3-5 year vision included

Media Business Division,

which was transferred

from IT Business Unit.

May 2011

Acquired stake of IHH

(Approx. 90 billion yen)

Page 7: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

6 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Agenda

1. Consumer Service Business Unit in Mitsui

2. Overview

3. Strategy in each operating business field

Medical & Healthcare

Real Estate

Services

Housing & Industrial Materials

Fashion

Media

4. Q&A

Page 8: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

7 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

2. Overview: Business Fields and Activities

Business Field Business Activities Major Affiliates & Investments

Support for management and operation of hospitals

Support for pharmaceuticals development, manufacturing and sales

Housing materials, woodchips, pulp and paper products, packaging materials and off-the-road tires for mining equipment

Contract food service, Facility management

Global expansion of service businesses

Real estate development and management

Real estate related services

Apparel & fashion goods procurement,

Brand marketing business, Fashion e-

commerce

IHH Healthcare

MicroBiopharm Japan

Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai Mitsui Bussan Woodchip Oceania

Aim Services CSI Mitsui & Co., Facilities

Bussan Real Estate

MBK Real Estate

Mitsui Bussan Inter-Fashion

Paul Stuart, Tokyo Fashion

TV shopping

Broadcasting

QVC Japan, ShopNet, CCTV Shopping World Hi-Vision Channel

Medical & Healthcare

Housing & Industrial Materials

Services

Real Estate

Fashion

Media

Page 9: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

8 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

2012

2011 Feb

Apr Acquired stake of Integrated Healthcare Holdings Acquired stake of pharmaceutical and chemicals business from Mercian Corporation

Acquired woodchip processing company and plantation forest company in

Australia

Mar

Jul

Aug

Aug

Nov

Lifenet Insurance Company was listed on the TSE Mothers market

IHH Healthcare was listed on the Malaysian and Singaporean stock exchanges

Established a woodchip processing and exporting Joint Venture in Chile

Participated in a Building Development Project in Singapore Business Park

Participated in E-Fashion in China

2. Overview: Recent Activities (News Releases etc.)

2013

Aug Acquired shares of TOTO India (Manufacture and sales of Sanitary Ware)

Dec Participated in IV products manufacturing and sales joint venture in India with Otsuka Pharmaceutical Factory

Jan Acquired U.S. luxury brand Paul Stuart

Feb Participated in developing master plan and promoting inward investment in business park in Chongqing, China

Feb Established new company for Sendai Aquarium (provisional name)

Mar Announced to open a clinic specializing in treatment of liver diseases and living donor liver transplant surgery in Singapore

May Participated in smart city development in Malaysia as a master developer

Housing & Industrial Materials

Services

Real Estate

Fashion

Housing & Industrial Materials

Housing & Industrial Materials

Medical & Healthcare

Real Estate

Real Estate

Services

Fashion

Jan QVC Japan has announced the completion of its new building “QVC Square” Media

Dec Integrated Healthcare Holdings acquired shares of Turkish Healthcare Group Acibadem

Medical & Healthcare

Medical & Healthcare

Medical & Healthcare

Medical & Healthcare

Page 10: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

9 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

2. Overview: Major Investments in Consumer Service Business

■ Medical & healthcare

○ Real estate

◆ Services

□ Housing & industrial materials

△ Fashion

● Media

IHH Healthcare (Hospitals, healthcare) [Malaysia]

The CSI Companies (Staffing) [U.S.]

Mitsui Bussan Woodchip Oceania

(Woodchips) [Australia]

PTS (Industrial materials)

[Peru]

Bunbury Fibre Exports (Woodchips) [Australia]

MBK Real Estate

(Residence and senior living property) [U.S.]

MBK Real Estate Europe

(Office Building) [U.K.]

Alcantara (Artificial leather production)

[Italy]

T.M. BAIKAL (Housing materials) [Russia]

Paul Stuart

(Fashion brand) [U.S.]

Mitsui Bussan Woodchip South America

(Woodchips) [Chile]

Acibadem (Hospitals, healthcare)

[Turkey]

Chongquing Liangjian New Area Sanhul Consulting (Business Park)

[China]

Shenzhen Main Luck Pharmaceuticals (Pharmaceutical business)

DUSKIN HONG KONG (Franchise)

BEIJING TOTO (Housing materials)

TOTO DALIAN (Housing materials)

E-Fashion (Fashion e-commerce)

Alta Moda (Apparel OEM)

CCTV SHOPPING (Service for TV shopping business)

Parkway Pantai (Hospitals, healthcare)

UE Managed Solutions (Facility management services)

ASCENDAS FUSION 5 (Development and management)

Cambridge Industrial Trust Management (REIT management)

[Singapore]

MicroBiopharm Japan (Pharmaceutical: CMO)

Bussan Real Estate (Office Building)

Aim Services (Contract food services)

SUMISHO & MITSUIBUSSAN KENZAI (Housing materials)

MITSUI BUSSAN PACKAGING (Pulp and paper)

Mitsui Bussan Inter-Fashion (Apparel OEM)

QVC Japan (TV shopping)

World Hi-Vision Channel (BS broadcasting)

ShopNet (TV shopping)

[Taiwan] TAINAN ENTERPRISES (Apparel production)

Tokyo Fashion (Fashion e-commerce, apparel production and sales)

TOTO India (Housing materials) [India]

[Japan]

MISTER DONUT KOREA (Franchise)

[Rep. of Korea]

Benesse Brasil Educação

(Education) [Brazil]

As of June 30, 2013

Page 11: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

10 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Agenda

1. Consumer Service Business Unit in Mitsui

2. Overview

3. Strategy in each operating business field

Medical & Healthcare

Real Estate

Services

Housing & Industrial Materials

Fashion

Media

4. Q&A

Page 12: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

11 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Consumer Service BU Vision for 3-5 Years ahead

3-5 Year Vision

Establish stable earnings base by capturing consumer demands in

emerging countries

Create value through repositioning from “agent” to “principal”

Generate steady cash flow

Key Action Plans

(1)Accelerate shift to emerging countries, (2)Reposition from “agent” to

“principal”, (3)Promote strategic divestiture, (4)Challenge and create

business for next generation, (5)Strengthen comprehensive business

engineering capabilities

Toward 2nd Year of Medium-term Management Plan

Strengthen earnings base through enhancing value of existing business

and assets

Strengthen comprehensive and integrated capabilities through cross-

divisional initiatives and create new business models

Page 13: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

12 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Medical & Healthcare

<Healthcare service networks area> Support to expand hospital operations and management globally and develop businesses

in peripheral areas of hospital operations mainly through IHH Healthcare Bhd. <Pharmaceuticals value chain area> Provide solutions, including the services of a contract research organization (CRO),

contract manufacturing organization (CMO) and contract sales organization (CSO) at each stage in the value chain from pharmaceutical R&D to sales.

病院

Healthcare IT Laboratories

Specialty

clinic

Imaging

center

Medical

check up

Facility

management

Hospital

food service

R&D

CRO CMO CSO

Pharmaceutical

company

Business overview

◆ Pharmaceuticals value chain area ◆Healthcare service networks area

Senior living

facility

Telecare

Telehealth

Manufacture Sales

Page 14: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

13 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

IHH Healthcare

IMU Parkway Holdings

Parkway Pantai Limited

(PPL)

Pantai Holdings

100%

11.2% 100% 100% 100%

Mitsui & Co. Khazanah

20.3%

Acibadem

60%

• International Medical

University in Malaysia

• 3,855 students

• Leading hospital

group in India

• 54 hospitals

• 8,700 beds

• Largest private hospital group in Singapore

with approx.50% market share

• Second largest private hospital group in

Malaysia

• 17 hospitals (excl. 8 new hospitals under

development)

• 3,000 beds

• Leading private hospital

group in Turkey

• 16 hospitals, 12 clinics

(incl. 1 hospital in

Macedonia)

• 1,800 beds

45.3%

Others

Medical & Healthcare: IHH Healthcare (1)

Apollo

Page 15: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

14 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Contribute to enhancement of IHH’s value through development of peripheral areas of hospital operations and geographic

expansion of the hospital business <Examples of the initiatives>

In collaboration with Dr. Koichi Tanaka - a global authority on living-donor liver transplant surgery -, Mitsui will open a clinic specialized in

liver diseases and living-donor liver transplants at Mount Elizabeth Novena Hospital in Singapore in September 2013.

Mitsui is supporting IHH for their expansion of overseas hospital business, for example by introducing leading local partners in China.

Mitsui is deeply involved in the formulation and implementation of the IHH group strategy and business promotion by the dispatched

directors of IHH, PPL and Acibadem and 4 secondees to IHH and PPL.

Asian emerging countries, where the population is increasing and aging going forward, are facing the increase of medical expenses and qualitative and quantitative shortage in medical institutions.

Medical & Healthcare: IHH Healthcare (2)

Source: World Health Organization (WHO) Population Prospects 2009

51 53 57 65

71 77 80 85

93 102

0

20

40

60

80

100

120

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Total Medical Expenses in Asia*1

(¥ trillion)

Business environment

Strategy

Forecast Forecast

*1 over the age of 65

*2 India, China, Singapore, Japan, Malaysia, South Korea, Indonesia, Thailand, Philippines, Taiwan and Vietnam

Source: “Health Expenditure Indicators, Historical Data and Forecasts” of Business

Monitor International

50%

52%

53% 54%

56% 57%

58%

46%

48%

50%

52%

54%

56%

58%

60%

0

200

400

600

800

1,000

1,200

2000 2005 2010 2015 2020 2025 2030

Elderly Citizen (ASIA) Elderly Citizen (World) Elderly Citizen Ratio (Asia)

Forecast

Eld

erly

Citiz

en

(millio

n)

Population of elderly citizen*1 in Asia*2

Page 16: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

15 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Malyasia

14 hospitals / 1 clinic

3 related services

India

2 hospitals 1 related service

4 hospitals / 59 clinics 3 related services

Singapore Brunei

1 hospital

China

1 hospital / 9 clinics

Hong Kong

1 hospital / 1 clinic

Vietnam

1 hospital

(contract management)

UAE

1 hospital

(contract management)

Turkey

18 hospitals 12 clinics 4 related services

Macedonia

1 hospital

Other Markets Key Markets Home Markets

* The number of hospitals in this map includes hospitals under development.

Under operation:

Under development:

33 hospitals /

11 hospitals /

5,000 beds

3,700 beds

Medical & Healthcare: IHH Healthcare (3)

As of December 31, 2012

Page 17: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

16 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Medical & Healthcare: IHH Healthcare (4)

*1 These figures are translated at the rate of 1RM = ¥25.97, the average rate in 2012.

*2 Performance for the year ended December 2012 includes results of Acibadem and Mount Elizabeth Novena Hospital.

(billion yen)

IHH performance

Page 18: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

17 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

MicroBiopharm Japan Co., Ltd. : The core company in our contract manufacturing business for pharmaceutical products

Medical & Healthcare: MicroBiopharm Japan (1)

Acquired in July 2011 (80% by Mitsui and 20% by Toray Industries, Inc.)

Manufacturing and sales of active pharmaceutical ingredients, intermediates and functional chemicals utilizing

fermentation technology.

Sales of pharmaceutical products in China through an affiliated company (generic pharmaceutical company, Shenzhen

Main Luck Pharmaceuticals Inc.)

Manufacturing utilizing fermentation technology

<Shenzhen Main Luck Pharmaceuticals’ plant>

Contract research and development

Business overview

Yatsushiro Plant

<Locations of Micro Biopharm Japan Co., Ltd.>

Tokyo Head Office

Iwata Plant Bio resource Laboratories Bio-technical Development Center

Page 19: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

18 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Business model of Micro Biopharm Japan Co., Ltd.

Medical & Healthcare: MicroBiopharm Japan (2)

Contract manufacture of active pharmaceutical ingredients (API) and intermediates to branded

pharmaceutical companies.

Supply API to generic pharmaceutical companies.

Supply API to Shenzhen Main Luck Pharmaceuticals for production, as well as to sell pharmaceutical

products to the Chinese market through Shenzhen Main Luck Pharmaceuticals.

R&D

MicroBiopharm

Japan

Supply API

Shenzhen Main Luck

Pharmaceuticals

MicroBiopharm Japan

Branded pharmaceutical companies

Generic pharmaceutical companies

Contract Manufacture of

API and intermediates

Support for drug manufacturers

Sales to developed countries and China

Key Markets Home Markets

Manufacture Sales

Page 20: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

19 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Real Estate

Business overview

Breakdown of domestic and overseas assets

As of March 31, 2012

Domestic

Assets

70%

Domestic

Assets

60%

Domestic

Assets

40%

Overseas

Assets

30%

Overseas

Assets

40%

Overseas

Assets

60%

Domestic businesses

Overseas businesses

Promote domestic and overseas real estate businesses. Strive to create new real estate businesses and

make contributions to the industry , in line with the corporate culture of Mitsui

Enhance the value of the Nishi-Shimbashi area through redevelopment, operation and management of office

buildings in the area.

Promote real estate businesses with Mitsui’s functions and business engineering capabilities.

Develop real estate businesses in regions centering around Greater Singapore, China and Indonesia.

Sales of unit houses and ownership and operation of senior living facilities through MRE, a U.S. subsidiary.

Forecast as of March 31, 2014 As of March 31, 2013

Page 21: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

20 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Real Estate: Domestic Business (Bussan Real Estate)

Properties in Nishi-Shimbashi area 1. Hibiya Central Bldg. 2.Bussan Bldg. ANX

3.Bussan Bldg.

*Highlighted green

4.CYD Bldg.

Company profile Net income

(¥ billion) Acquisition: April 1956

*Acquired a 90% stake from NISSAN MOTOR

Capital: ¥10 billion (100% shareholding)

Number of properties: 14 (As of March 31, 2013)

Business activities: Real estate development, leasing

and management

Page 22: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

21 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Real Estate: Domestic Business (Others)

Fujisawa Sustainable Smart Town

[Background]

May 2011: Announced a plan for Fujisawa Sustainable Smart

Town jointly by Fujisawa City and 9 private sector

companies

October 2012: Decided to establish joint venture for this project

March 2013: Announced the establishment of Fujisawa SST

Management Company.

(Equity owners: Mitsui (8%), Panasonic, PanaHome,

Dentsu, Mitsui Fudosan Residential, Nihon Sekkei,

Tokyo Gas, NTT East, and Sumitomo Mitsui Trust Bank)

[Summary of Project] Development Address: 4-1, 6-chome, Tsujido-motomachi, Fujisawa City,

Kanagawa Prefecture Land Area: Approximately 19 ha

Schedule: Open the town in spring 2014

Total Project Cost: Approximately 60 billion yen

Logistics facility development

Redevelopment coordinator

1. Urayasu City, Chiba Prefecture

2. Kobe City, Hyogo Prefecture

3. Tatsumi, Koto-ku, Tokyo Redevelopment project (Nagoya)

1. French Embassy redevelopment project

Completed in 2006; sold to Japan

Logistics Fund, Inc. (a Mitsui subsidiary)

Completed in 2007; sold to a foreign-

affiliated fund

Completed in 2012; sold to Japan

Logistics Fund, Inc. (a Mitsui subsidiary)

Development of condominium apartment for sale

88 units in total; scheduled for completion in August , 2013

148 units for sale in total (former owners’ residences: 72 units); completed in April, 2013

Redevelopment project under Mitsui’s project management, completion targeted for 2016.

2. Harajuku Danchi

redevelopment project

Page 23: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

22 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Real Estate: Overseas Business (Asia)

Malaysia / Iskandar <smart city development>

[Location] [Image of the completed development]

Singapore / Fusionopolis 5 <business park building development>

[Location] [Image of the completed development]

Joint venture with Ascendas, a wholly owned subsidiary of

Singaporean government. (25% stake held by Mitsui)

Total project cost amounting to approximately 24 billion yen,

completion targeted for August 2014.

Acquired a 19.99% stake to become an equity partner in May

2013; 60% stake held by a Khazanah subsidiary.

The project is to develop a site in the Medini District, Iskandar

(approximately 132 ha)

Yulin Business Park in the Chongqing Liangjiang New Area in China <attracting companies to the business park>

[Location]

Promote inward investment in the Chongqing Liangjiang New Area (25% stake

by Mitsui)

In February 2013, a joint venture was established between Mitsui, JGC

Corporation, and Chongqing Liangjiang New Area Development & Investment

Group Co., Ltd. (Paid-in capital: Approximately ¥10 billion).

The total land area of this business park is 3.2 square kilometers.

Promote development with reliable local partners Contribute the project leveraging the functions and integrated

strengths of Mitsui

• Lower manpower cost than in the coastal regions

• Supply of labor force from agricultural to urban areas (Comprehensive Development Experimental Zone)

• The only free trade zone in the inland region, a railway network connecting to Europe, Yangtze River Logistics

• Rapidly growing inland market

• Value chain connected to auto manufacturers (national market share of 10%)

• Value chain connected to notebook PC manufacturers (the largest in the world)

• Corporate income tax reduction by 10% (applicable only to the western regions)

• Other preferential treatments for investing companies

Reflect companies’ needs and demands in the master plan and clearly articulate the concept of urban development.

Chongqing Liangjiang New Area

Yulin Business Park • The only business park in the

inland region in which Japanese companies have been involved from the planning stage

• Supported by JV established by Mitsui, JGC, and the local government

• Integrated industrial and urban development

Page 24: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

23 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

MBK Real Estate Head Office

Properties held by MRE

Contract management

Real Estate: Overseas Business (MBK Real Estate)

Company profile

Acquired a 50% stake in January 1990; wholly-owned

subsidiary since 1997

Business activities:

(1)Development and sale of unit houses in the South of the

states of California

(2)Leasing of senior living facilities in the states of California

Size of the business: (1)approx. 20 billion yen

(2)approx. 40 billion yen

Employees: (1)approx. 30, (2)approx. 1,100

<MRE’s properties>

<Properties held by MRE and rooms including contract management>

Senior living facilities business

Unit houses business MRE / Unit houses on sales (As of May 31, 2013)

Project Total

Unit

Under Offer

Artesia 97 93

Aragon 81 17

Sea House 33 In preparation

Stanton 45 In preparation

North Hollywood 27 In preparation

<Image>

Rooms Owned properties

Owned properties

Rooms

Washington

Idaho

Utah

Colorado

Arizona

Nevada

California

Oregon

Page 25: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

24 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Services

Expansion of domestic outsourcing business:

Expansion of the existing business of Aim Services, Aramark Uniform Services Japan, and Mitsui & Co., Facilities

and further promotion of PPP (public-private partnership) business

Global expansion of high-quality service business:

Global expansion of high quality service business characterized by the integration of the Mitsui’s expertise and our

partners, such as Recruit and Duskin.

Business overview

Domestic Outsourcing Business

Contract food service business by Aim Services for offices, hospitals and other facilities

Total uniform rental service business by Aramark Uniform Services Japan

Facilities management service business by Mitsui & Co., Facilities for various types of facilities, such

as offices, sports facilities and hospitals.

PPP Business

To engage in public services as an outsourced private enterprise by leveraging the integrated

strengths of Mitsui with Aim Services and Mitsui & Co., Facilities.

Global Expansion of Service Business

Joint overseas business with our strategic partners, such as Recruit and Duskin.

Page 26: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

25 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Services: Expansion of domestic outsourcing business

One of the leading contract food service companies for offices and hospitals, etc ,and a core company for our services business.

Established in 1976; 50%-50% held by Mitsui and Aramark Corporation (U.S.).

Keep growing with outsourced non-core business of clients. <office>

<hospital>

<social welfare

facility>

<sports facility>

<training facility>

<school>

After the enactment of the “Public Service Reform Act”, entry of private-sector companies in the public service business is increasing.

Aggressively promoting PPP business recognizing the growth potential of the outsourcing business from public sector by exerting

integrated strengths of Mitsui.

Aim Services Co., Ltd.

PPP business

Kitsuregawa Rehabilitation Program Center

Sendai Aquarium (provisional name)

40,000

42,000

44,000

46,000

48,000

50,000

52,000

54,000

56,000

2007 2008 2009 2010 2011 2012(Unit:100 million yen)

(Unit:100million yen)

(Sales) (PAT)

Mitsui & Co.

Aim Services

Mitsui & Co., Facilities

Integrated

strengths

Estimation of Public Support Service market (provided by NRI)

Page 27: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

26 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Services: Global expansion of high-quality service business

Area: U.S.

Business activities: Staffing

Partner: Recruit

Staffing: The CSI Companies

Facility management: UE Managed Solutions

:Business area

:Target area

Area: Singapore, Malaysia, Taiwan

Business activities: Facility management

Partner: United Engineers (Singapore)

Mister Donut Business: Mister Donut Korea

Area: South Korea, Malaysia

Business activities: Franchise

Partner: Duskin

Dust Control Business: Duskin Hong Kong

Area: China, South Korea

Business activities: Rental of cleaning

products

Partner: Duskin

Outsourcing business Businesses with Duskin

Page 28: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

27 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Services: Strengthening Domestic Service Business

Project concept:

Aiming to make it an “Aquarium symbolizing reconstruction” by

which the people of Tohoku region are inspired to hope and given

the strength to move forward.

Project outline: Construct and operate an aquarium under a permit from

Sendai City

Project site: Hinterland of Sendai Port in Miyagino-ku, Sendai City

Business overview:

• To engage in project coordination by leveraging the integrated strengths

and high credibility of Mitsui.

• To outsource maintenance and management of restaurants, shops and

facilities to Aim Services and Mitsui & Co., Facilities

Mitsui & Co.

Aim Services Mitsui & Co., Facilities

Outsourcing

Facility

Management

Project

Coodination

Sendai Aquarium (provisional name)

Project site

Page 29: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

28 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Housing & Industrial Materials

Plantation & Woodchips

Afforestation, processing of woodchips and sales of woodchips to Asia, including

Japan and China, through wholly-owned subsidiaries in Australia and Chile

Pulp & Paper

Processing and distribution of paper pulp and packaging materials through Mitsui

Bussan Packaging Co., Ltd.

Housing & Construction Materials

Import and sales of Russian lumber for house construction in Japan by investing in a

Russian lumber company

Manufacturing and sales of sanitary ware in China and India

Distribution of housing materials in Japan through Sumisho & Mitsuibussan Kenzai

Co., Ltd.

Industrial materials

Export and sales of Bridgestone’s off-the-road tires for construction and mining

vehicles

Build on traditional strengths in domestic housing materials and pulp and paper products business,

through the development of opportunities in emerging markets for products such as woodchips, housing

materials, and other industrial materials to capitalize on increasing consumption and changes in lifestyle

and living environment in those countries.

Business overview

Page 30: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

29 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Housing & Industrial Materials: Woodchips

Value chain of woodchips and pulp & paper products

Afforestation Area

32,300ha

Afforestation Processing

of woodchips

Sales volume:

2 million GMT

per year

Export

Paper

manufacturers

in Japan and

China

Pulp &

Paper Processing &

Distribution Customers

BFP etc. (Australia)

BFE (Australia)

TPF(Chile)

SWF (Australia)

Mitsui Bussan

Packaging

Woodchip market

Business structure

Mitsui & Co.

MWO (Australia)

Afforestation

Projects

MWSA (Chile)

Bunbury Fibre

Plantations (BFP)

Trans Pacific Fibre (TPF)

Bunbury Fibre

Exports (BFE)

100% 100%

100% 49% 100%

South West Fibre (SWF)

49% 10~50%

5 afforestation

projects with

Nippon Paper and

Toyota Motors

Afforestation

company in West

Australia

Woodchip

processing and

exporting

company in West

Australia

Woodchip

processing and

exporting

company in West

Australia

(MWO49%,

Midway51%)

Woodchip

processing and

exporting

company in Chile

(Local partner

51%, MWSA49%)

Import of woodchips to China and Japan (Mitsui’s forecast after 2013)

MWO: Mitsui Bussan Woodchip Oceania MWSA: Mitsui Bussan Woodchip South America

Page 31: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

30 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

China

Established sanitary ware manufacturing companies (Beijing TOTO,

TOTO (Beijing), TOTO Dalian, Nanjing TOTO) jointly with TOTO Ltd.

in 1994-1995 (15% to 25% stake held by Mitsui)

India Invested in TOTO India in April 2013 (30% stake held by Mitsui). A

sanitary ware factory is under construction in Gujarat, India and

scheduled to start production in 2014.

Other emerging economies (Russia, Brazil, etc.) With TOTO, jointly developing large-scale construction projects, etc.

utilizing Mitsui’s overseas network.

Gujarat State

Factory location Factory for manufacturing

sanitary ware

Housing & Industrial Materials: Businesses with TOTO

Source: WHO/UNICEF Progress on Sanitation and Drinking-Water 2013

Diffusion of sanitary ware in BRICs (2011)

Businesses with TOTO

Page 32: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

31 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Housing & Industrial Materials: Lumber Business (Russia)

TM BAIKAL Co., Ltd. (TMB) Location: Irkutsk (Southwest of Lake Baikal)

Establishment: May 1991

* More than 20 years in operation since the Soviet era.

Ownerships: Ministry of Economic Development of Russia (51%),

Tajima Mokuzai (35%), and Mitsui (14%)

Business Activities: Export and sale of red pine lumber from Siberia

to Japan

TMB has developed a system to ensure stable procurement of high quality

raw timber and production in the course of its operation for over 20 years.

A 15% share in the Japanese market for Russian timber (2012)

Popularity ranking No.1 in the housing interior finishing materials section

(cradling) in a survey conducted by Japan Forest Products Journal

Logistics to the Japanese market: Overland transport via the Trans-

Siberian Railway from Irkutsk to the Port of Nakhodka, in the suburbs of

Vladivostok, for transshipment to various Japanese ports.

TM BAIKAL

TM BAIKAL Co., Ltd.

Log storage yard

Process line

Page 33: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

32 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Fashion

In addition to the traditional agent and trading business in Japanese market, we focus on the field of brand

marketing business and fashion EC, etc. for the global market, mainly in the emerging countries in Asia.

◆Procurement and OEM (manufacturing of products under brands of others) for apparel

・OEM business for domestic apparel manufacturers through Mitsui Bussan Inter-Fashion Ltd.

・Sales of functional materials in the U.S. and European markets through Mitsui Bussan Techno Products Co.,

Ltd.

◆Brand marketing business

・Import of brand products such as Max Mara

・Brand licensing business involving brands owned by Mitsui, such as Pierre Cardin and Hanae Mori

・Global brand marketing business through Paul Stuart, Inc. (U.S.), which Mitsui acquired in December 2012

◆ Fashion e-commerce (EC) business

・Fashion EC business in Japan through BBF, Inc.

・Production of apparel products and EC business in Taiwan, China and South East Asia through Tokyo Fashion

・Fashion EC business in China through E-Fashion

Business overview

Page 34: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

33 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Fashion: Brand marketing business

1975: Started importing PS products to the Japanese market

1991: Started licensing business in the Japanese market

(number of licensees: 13 as of June 30, 2013)

Acquired Paul Stuart, Inc. (U.S.) (“PS”) in December 2012 to

develop brand marketing business in the global market

Development of the business base of PS through further expansion of the retail business in the U.S. and the licensing business

in Japan, as well as business expansion in emerging countries.

Strengthen earnings base of Mitsui by expanding the brand marketing business in the global market.

Historical relationship with PS

Mitsui’s strategy

U.S.: Three flagship stores in New York and Chicago

Japan: Two flagship stores, in addition to 150 stores

in major department stores in Japan

Shop network

December 2012: Acquired 100% of shares of PS.

Flagship store in New York

Page 35: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

34 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Fashion: Fashion E-commerce business

Penetrate into the fashion market in emerging countries through investments in fashion EC

companies

Company name

(location) BBF, Inc. (Japan) E-Fashion (China) Tokyo Fashion (Taiwan)

Year of our investment 2008 2012 2013

Brands UGG, Burton, Azabu Provador etc. GAP, TOMMY HILFIGER etc. Own brands only

Business Activities

Development and operation of EC websites on

behalf of apparel companies; ODM business (OEM

business involving products designed by BBF) for

TV shopping companies such as QVC Japan, Inc.

Development and operation

of EC websites on behalf of

apparel companies

Manufacturing and EC business of

its own private brand products

targeted at young women in China,

Taiwan and Southeast Asia

Source: JIPDEC , Mitsui & Co.

Our investments

Rapid growth of the fashion EC market in Asia, particularly in China.

Penetrate into the fashion EC market through investments in fashion EC companies in Japan, China and other Asian countries.

2016

¥4.4 trillion

2011

¥1.2 trillion

Japan 851.1

China 2,388.2

Taiwan 373.2

South Korea 256.0

Other Asia 523.0

Japan 400

China 360

Taiwan 150

South Korea 120

Other Asia 126.6

Asian fashion EC market (billion yen)

Page 36: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

35 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

0

50,000

100,000

150,000

200,000

250,000

0

50,000

100,000

150,000

200,000

250,000

Media Business overview

Direct marketing sales rank (Top 10)

TV shopping

Broadcasting

QVC Japan, Inc. (Japan)

Global expansion of TV shopping business, leveraging experience in Japan (Taiwan, China)

World Hi-Vision Channel, Inc. is engaged in BS television service under the name of “TwellV”

TV programs for children and Anime (Kids Station)

2000

(million yen)

Broadcasting

“TwellV”:

Nationwide Free-to-air Broadcasting Station

“Kids Station”:Pay-TV Channel for Kids and Family

:Operate TV shopping business

2011

(million yen)

:Operate TV shopping business

500,000

The size of direct marketing market has doubled in the past 10 years. Catalogue

mail order has decreased, while TV shopping and E-commerce have increased.

Page 37: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

36 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Establishment: June 2000

Capital: 11.5 billion yen

Ownership: Mitsui 40%, QVC, Inc. (U.S.) 60%

Households with access to QVC program:

26 million households

(CATV, Sky Perfect TV and IPTV)

38 million households (BS)

Employees: 1,608 (As of June 2013)

Media: TV Shopping

QVC Japan, Inc.

(billion yen) Sales

ShopNet Co., Ltd. (Taiwan)

CCTV SHOPPING CO., LTD. (China)

Establishment: 2003 (Mitsui made investment in

2009)

Ownership: Mitsui 87%, Chinatrust Group 13%

Business activities: TV shopping in Taiwan

Households with access to ViVa: 5 million

households (CATV throughout Taiwan)

Establishment: 1998 (Mitsui made investment in 2011)

Ownership: Mitsui 25%, CITVC 51%, Others 24%

Business activities: Services for Chinese TV shopping

operators

Households with access to CCTVS: 58 million

households (CATV throughout China)

Global businesses

Expand TV shopping business in overseas

markets, leveraging the business experience

with QVC Japan, Inc.

Providing support for the establishment of call

centers and proposals for efficient logistics

operation, in addition to developing merchandise

strategy and organizing programs, by

dispatching experts.

Page 38: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

37 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Establishment: July 2006

Capital: 2.5 billion yen

Ownership: Mitsui 100%

Features:

(1) Key BS broadcasting station with nationwide coverage

(2) 24-hour broadcasting completely free of charge

(3) Comprehensive programs comprised of high-quality,

wholesome, premium contents

Our programs: “Global Vision”

“TV Show Host by Mr.Terashima”

“Textbook for the Future”

“Program for Local Activation”

Media: Broadcasting – World Hi-Vision Channel/TwellV

World Hi-Vision Channel, Inc.

0

500

1000

1500

2000

2500

3000

3500

4000

4500

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

予測

Diffusion forecast of BS digital broadcasting (household)

Program timetable (As of April 2013)

Forecast

Mon Tue Wed Thu Fri Sat Sun5

89101112

14

15

16

18Relaxing

Time

Textbookfor theFuture

RelaxingTime

RelaxingTime

22232425

Travel Documentary

Sports Music & Kids Drama

Healing Time6

7

QVC

QVC13 NPBGame

Coverage(live)

NPBGame

Coverage(live)Relaxing Time

17Entertainment

NipponProfessional

Baseball(NPB)Game

Coverage(live)

19Entertainment Global

Vision

20RoadRace AC Milan's

FootballGame

Coverage21

26

27Healing Time

Textbook for

the Futuredowntime28

Entertainment

TV Show

Host by Mr.

Terashima Travel

QVC

Page 39: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

38 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

Agenda

1. Consumer Service Business Unit in Mitsui

2. Overview

3. Strategy in each operating business field

Medical & Healthcare

Real Estate

Services

Housing & Industrial Materials

Fashion

Media

4. Q&A

Page 40: Consumer Service Business Unit - mitsui.com · Brand marketing business, Fashion e-commerce IHH Healthcare MicroBiopharm Japan Mitsui Bussan Packaging Sumitomo & Mitsui Bussan Kenzai

39 Copyright © Mitsui & Co., Ltd. All Rights Reserved.

= END =