Consumer Health Information
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CONSUMER HEALTH LITERACY Shirdellah Groulx Professional Development Office Indiana State Library
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CONSUMER HEALTH LITERACY
Shirdellah Groulx
Professional Development Office
Indiana State Library
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HEALTH LITERACY
“The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.“ – National Network of Libraries of Medicine
Timely and relevant information about health
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PUBLIC LIBRARIES
More Americans are using the library to get information
Technology makes information more accessible to patrons – smart phones, tablets
Public librarians need to be aware of what is “new” out there
Public librarians are “keepers of knowledge.”
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THE ROLE OF A PUBLIC LIBRARIAN
How to be an effective librarianLanguage appropriate for
audienceAwareness of commonly asked
questions
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LIBRARIAN Non-judgmental Open-minded Empathetic Well-Informed – staff trainings, conferences,
workshops Self-awareness Limitations
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LIBRARIAN SKILLS
Ability to evaluate information Mathematical ability Literacy – information, digital Auditory skills Mastery of medical terminology*
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LIBRARY Clear cut policies Collection development policy Admit controversy Resources available in community Guidelines as outlined in RUSA Guidelines for
Medical, Legal and Business Resources Consult your lawyer/legal counsel
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WHO ARE OUR RESOURCES
PharmaciesCommunity health centersHospitalsUrgent care centersPolice/fire department - EMS
Is this passing the buck?
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Referral is the best action
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SAN FRANCISCO PUBLIC LIBRARY
The library has its own social worker, Leah Esguerra, because of the significant increase in the number of homeless people.
They have a good relationship with community services.
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LET’S TEST OUR KNOWLEDGE!
A B
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A B
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A B
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AND…
As much as we love watching crime drama, do not follow the protagonists’ ways of identifying the drug!
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GUIDELINES:
Catherine Arnott-Smith, PhD1. Do not interpret medical information.2. Do not give medical advice or provide
medical opinion.3. Do not recommend a method or procedure of
treatment4. Do not recommend a drug or alternate drug.5. Do not provide a diagnosis.6. Do not recommend a particular practitioner.7. Do describe your role, its limitations, and the
limitations of medical information.
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HEALTH LITERACY: SOURCES INSPIRE MedlinePlus database PubMed Healthcare.gov INSPIRE US Department of Health and Human Services WebMD Mayo Clinic National Networks of Libraries of Medicine (NNLM) Consumer & Patient Information Services (CAPHIS) Medical Library Association – members
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HEALTH LITERACY: INSPIRE RESOURCES Biomedical Reference Collection: Basic Edition
Access to more than 100 full text journals covering such disciplines as clinical medicine, dentistry, veterinary medicine, pre-clinical sciences and the health care system.
Health Business™ FullTEXT Full text coverage of nearly 130 well-known administrative journals such as H&HN:
Hospitals & Health Networks, Health Management Technology, Modern Healthcare, and many others.
Health Source: Consumer Edition Rich collection of consumer health information available to libraries worldwide. This
resource provides access to nearly 300 full text, consumer health periodicals, including American Fitness, Better Nutrition, Fit Pregnancy, Harvard Health Letter, HealthFacts, Men's Health, Muscle & Fitness, Prevention, Vegetarian Times, and many others.
Health Source®: Nursing/Academic Edition 550 scholarly full text journals focusing on many medical disciplines.
MedlinePlus MedlinePlus will direct you to information to help answer health questions. MedlinePlus
brings together authoritative information from NLM, the National Institutes of Health (NIH), and other government agencies and health-related organizations.
MEDLINE® MEDLINE® provides authoritative medical information on medicine, nursing, dentistry,
veterinary medicine, the health care system, pre-clinical sciences, and much more.
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MEDLINEPlus – www.medlineplus.govNational Library of Medicine consumer
websiteResources are collated by medical
librariansLittle commercial content compared to
othersTransparent Collection Policy -
http://www.nlm.nih.gov/medlineplus/criteria.html
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RESOURCES
National Network of Libraries of Medicine - http://nnlm.gov/members
Consumer and Patient Health Information Services – http://caphis.org/chis/librarian
PubMed - www.ncbi.nlm.nih.gov/pubmed
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OTHER RESOURCES
INSPIRE.in.gov Centers for Medicare and Medicaid Services
Health Insurance Marketplace http://marketplace.cms.gov/
Healthcare.gov Henry J. Kaiser Family Foundation Commonwealth Fund FamiliesUSA Health associations
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For more information:
Shirdellah “Shir” GroulxSouthwest Region Coordinator
Indiana State [email protected]
317-605-3772
