Consulting Services
Transcript of Consulting Services
Comprehensive consulting for the life cycle of your library.
In addition to custom consultation to meet highly unique needs, SirsiDynix offers consulting packages, like the following:
• APIworkshopsandcertificationincludeseverythingneededtobesuccessfulwiththeSirsiDynixSymphony®APIsuchassoftware,trainingandcustomAPIprogrammingservices.
• Consultingworkshopsareavailabletohelpyoudoeverythingfrom streamlining your acquisitions process to customizing the e-Library™andSirsiDynixEnterprise®searchportals.
• OurSureStart™programisdesignedforlibrariesnewtoSirsiDynix systems who want to partner with a consultant to addressareasyouneedassistancewiththemost.SureSailing™consultingoffersthissamelevelofexpertiseandassistanceforlibrariesmoreexperiencedwithSirsiDynixtechnology.
• SoftwarereviewsbySirsiDynixconsultantsprovidethoroughinventoryoflibraries’technologyenvironmentstoidentifymodificationsandenhancementsthatwillincreaseefficiencies,improveworkflows,expandsystemcapabilities,integrateSirsiDynixproductswithothertechnologiesandmore.
Go-Live Consulting Visit
TheGo-LiveConsultingVisitprovidesyouwithaseniorSirsiDynixconsultanton-siteforthreedaysofyourgo-liveweek.Havinganexpert on hand at this crucial time to answer questions from library staff, assist the system administrator, and shadow your team through new patron request processes ensures that the day-to-day tasks involvedwithusingyoursoftwarearelaunchedeasily.
Consulting Services
www.sirsidynix.com
Consulting Services:The bottom line. ConsultingServiceshelpsyourlibrary maximize the use and valueofyoursystem.Streamlineprocesses, utilize existing tools and resources better, augment or customize your current system throughAPItools–whateveryourlibrary’sgoal,SirsiDynixConsultingServiceshelp yourealizeit.
Whether you’re a seasoned SirsiDynix customer wanting to take advantage of new technologies or a site getting ready to go live on a new SirsiDynix system, SirsiDynix Consulting Services is available to help you move ahead. Our consultants are experts in helping library staff work smart by optimizing today’s powerful new technologies.
TheGo-LiveVisitislessstructuredthanformaltrainingsessions,soquestionsareaddressedonthespotastheycomeup.Theactualactivitiesduringthevisitaredeterminedprimarilybythesiteadministrator.Go-LiveVisitsarenotincludedintheSureStartconsultingpackage,butareahighlyrecommendedoptionalpurchase.
SureStart™ Telephone Consulting
TheSureStartservice,whichusuallybeginsatthego-liveperiod,maximizesthevalueofyourSirsiDynixintegratedlibrarysystem.ByconnectingyouwithaseasonedconsultantwithexpertiseinSirsiDynixsystems,yourtransitionwillbesmoother.
During the implementation phase, your library chooses the SureStart program that best suits your needs, fromthreeto12monthsofconsultingcallsthatmovefromweeklytomonthly.Yousettheagendaitemsforeachconsultingcalltoensurethatthecontentcoveredisexactlywhatyouneed.Bysharingyourquestionsandconcernsbeforethecall,yourconsultantcanprovideresearchedresponsestomakethemostofyourtimetogether.
SureSailing™ Consulting Services
NotcurrentlycompletinganimplementationbutwanttheSureStartservice?AsanexperienceduserofyourSirsiDynixILS,youcantakeadvantageofSureSailingconsultingservicestopropelyourlibrarytothenextlevelofempowermentwithyoursystem,deliveringstreamlinedprocessesandfunctionalitytoyourstaffandenhancedservicetoyourusers.
TheSureSailingpackageprovidesyourlibrarywith:
• AdedicatedSirsiDynixconsultantwhoisanexperiencedlibrarian
• Guidanceinevaluating,planningandexecutingyourlibrary’smorechallengingprojects
• Fourto12two-hourconsultingcalls,scheduledaccordingtoyourneedsandgoals,overthecourseofoneyear
• Informedguidancefromsomeonewhoknowsyourlibrary,yourSirsiDynixsystem,andemerginglibrarytechnologiesthatcomplementyourexistingfunctionalityandcapabilities.
Specialized library expertise, at your service.
WhenyouworkwithSirsiDynixConsultingServices,youareworkingwithateamofhighlyknowledgeable,well-prepared and courteous senior consultants who will ensure your access to quality information and the achievementofyourorganizationalgoals.
Locatedaroundtheworld,theconsultingteamiscomprisedofadedicatedstaffwhoseaveragetenurewiththecompanyisover7.4years.Morethan25percentoftheteamhasbeenwiththecompanyformorethanadecade.
Consulting ServicesProduct Overview
Contact SirsiDynix Consulting Services to learn more about how you can maximize the value of your technology.
Global Headquarters 800-288-8020
www.sirsidynix.com