Consulting Services

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Comprehensive consulting for the life cycle of your library. In addition to custom consultation to meet highly unique needs, SirsiDynix offers consulting packages, like the following: API workshops and certification includes everything needed to be successful with the SirsiDynix Symphony® API such as soſtware, training and custom API programming services. Consulting workshops are available to help you do everything from streamlining your acquisitions process to customizing the e-Library™ and SirsiDynix Enterprise® search portals. Our SureStart™ program is designed for libraries new to SirsiDynix systems who want to partner with a consultant to address areas you need assistance with the most. SureSailing™ consulting offers this same level of expertise and assistance for libraries more experienced with SirsiDynix technology. Soſtware reviews by SirsiDynix consultants provide thorough inventory of libraries’ technology environments to identify modifications and enhancements that will increase efficiencies, improve workflows, expand system capabilities, integrate SirsiDynix products with other technologies and more. Go-Live Consulting Visit e Go-Live Consulting Visit provides you with a senior SirsiDynix consultant on-site for three days of your go-live week. Having an expert on hand at this crucial time to answer questions from library staff, assist the system administrator, and shadow your team through new patron request processes ensures that the day-to-day tasks involved with using your soſtware are launched easily. Consulting Services www.sirsidynix.com Consulting Services: e bottom line. Consulting Services helps your library maximize the use and value of your system. Streamline processes, utilize existing tools and resources better, augment or customize your current system through API tools – whatever your library’s goal, SirsiDynix Consulting Services help you realize it. Whether you’re a seasoned SirsiDynix customer wanting to take advantage of new technologies or a site getting ready to go live on a new SirsiDynix system, SirsiDynix Consulting Services is available to help you move ahead. Our consultants are experts in helping library staff work smart by optimizing today’s powerful new technologies.

Transcript of Consulting Services

Page 1: Consulting Services

Comprehensive consulting for the life cycle of your library.

In addition to custom consultation to meet highly unique needs, SirsiDynix offers consulting packages, like the following:

• APIworkshopsandcertificationincludeseverythingneededtobesuccessfulwiththeSirsiDynixSymphony®APIsuchassoftware,trainingandcustomAPIprogrammingservices.

• Consultingworkshopsareavailabletohelpyoudoeverythingfrom streamlining your acquisitions process to customizing the e-Library™andSirsiDynixEnterprise®searchportals.

• OurSureStart™programisdesignedforlibrariesnewtoSirsiDynix systems who want to partner with a consultant to addressareasyouneedassistancewiththemost.SureSailing™consultingoffersthissamelevelofexpertiseandassistanceforlibrariesmoreexperiencedwithSirsiDynixtechnology.

• SoftwarereviewsbySirsiDynixconsultantsprovidethoroughinventoryoflibraries’technologyenvironmentstoidentifymodificationsandenhancementsthatwillincreaseefficiencies,improveworkflows,expandsystemcapabilities,integrateSirsiDynixproductswithothertechnologiesandmore.

Go-Live Consulting Visit

TheGo-LiveConsultingVisitprovidesyouwithaseniorSirsiDynixconsultanton-siteforthreedaysofyourgo-liveweek.Havinganexpert on hand at this crucial time to answer questions from library staff, assist the system administrator, and shadow your team through new patron request processes ensures that the day-to-day tasks involvedwithusingyoursoftwarearelaunchedeasily.

Consulting Services

www.sirsidynix.com

Consulting Services:The bottom line. ConsultingServiceshelpsyourlibrary maximize the use and valueofyoursystem.Streamlineprocesses, utilize existing tools and resources better, augment or customize your current system throughAPItools–whateveryourlibrary’sgoal,SirsiDynixConsultingServiceshelp yourealizeit.

Whether you’re a seasoned SirsiDynix customer wanting to take advantage of new technologies or a site getting ready to go live on a new SirsiDynix system, SirsiDynix Consulting Services is available to help you move ahead. Our consultants are experts in helping library staff work smart by optimizing today’s powerful new technologies.

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TheGo-LiveVisitislessstructuredthanformaltrainingsessions,soquestionsareaddressedonthespotastheycomeup.Theactualactivitiesduringthevisitaredeterminedprimarilybythesiteadministrator.Go-LiveVisitsarenotincludedintheSureStartconsultingpackage,butareahighlyrecommendedoptionalpurchase.

SureStart™ Telephone Consulting

TheSureStartservice,whichusuallybeginsatthego-liveperiod,maximizesthevalueofyourSirsiDynixintegratedlibrarysystem.ByconnectingyouwithaseasonedconsultantwithexpertiseinSirsiDynixsystems,yourtransitionwillbesmoother.

During the implementation phase, your library chooses the SureStart program that best suits your needs, fromthreeto12monthsofconsultingcallsthatmovefromweeklytomonthly.Yousettheagendaitemsforeachconsultingcalltoensurethatthecontentcoveredisexactlywhatyouneed.Bysharingyourquestionsandconcernsbeforethecall,yourconsultantcanprovideresearchedresponsestomakethemostofyourtimetogether.

SureSailing™ Consulting Services

NotcurrentlycompletinganimplementationbutwanttheSureStartservice?AsanexperienceduserofyourSirsiDynixILS,youcantakeadvantageofSureSailingconsultingservicestopropelyourlibrarytothenextlevelofempowermentwithyoursystem,deliveringstreamlinedprocessesandfunctionalitytoyourstaffandenhancedservicetoyourusers.

TheSureSailingpackageprovidesyourlibrarywith:

• AdedicatedSirsiDynixconsultantwhoisanexperiencedlibrarian

• Guidanceinevaluating,planningandexecutingyourlibrary’smorechallengingprojects

• Fourto12two-hourconsultingcalls,scheduledaccordingtoyourneedsandgoals,overthecourseofoneyear

• Informedguidancefromsomeonewhoknowsyourlibrary,yourSirsiDynixsystem,andemerginglibrarytechnologiesthatcomplementyourexistingfunctionalityandcapabilities.

Specialized library expertise, at your service.

WhenyouworkwithSirsiDynixConsultingServices,youareworkingwithateamofhighlyknowledgeable,well-prepared and courteous senior consultants who will ensure your access to quality information and the achievementofyourorganizationalgoals.

Locatedaroundtheworld,theconsultingteamiscomprisedofadedicatedstaffwhoseaveragetenurewiththecompanyisover7.4years.Morethan25percentoftheteamhasbeenwiththecompanyformorethanadecade.

Consulting ServicesProduct Overview

Contact SirsiDynix Consulting Services to learn more about how you can maximize the value of your technology.

Global Headquarters 800-288-8020

www.sirsidynix.com