Consult A Doctor

1-800-362-2667www.MyDrConsult.com

Consult A DoctorCurrent challenges in health care

70% of all doctor office visits could be handled over the phone

1 out of 3 patients have problems seeing their doctor in a timely manner

4 hours, 7 minutes average wait time at the Emergency Room

70 million Americans miss work every year because of illness and medical appointments


Consult A Doctor

can help.

Consult A Doctor


Consult A DoctorWhat is Consult A Doctor?

Consult a Doctor provides access to licensed physicians by phone, email, video and mobile app. Now you can get medical advice and

treatment any time – 24 hours a day, 7 days a week.

When should I use Consult A Doctor? If your primary care physician is not available or accessible After normal business hours or on nights, weekends and holidays For non-emergent medical issues, questions or concerns If you’re traveling and need medical advice To request a prescription or refill*

*There is not a guarantee that you will be prescribed medication


Consult A DoctorThe benefits

90% of people who used Consult A Doctor avoided a visit to the doctor’s office, Urgent Care or ER.

Save time Avoid waiting for an appointment or sitting in a doctor’s office or ER

Save money Cost reductions compared to doctor’s office, urgent care, and ER visits

Peace of mind Quality care any time, anywhere

Prescription program Prescriptions and refills available, if appropriate

Health portal Interactive online tools for your health


Consult A Doctor

The physicians

The average consultation with Consult A Doctor lasts 14 minutes.

Experienced Average more than 10 years of experience

Qualified Licensed, credentialed, and based in the U.S.

Quality care Over 90% satisfaction rate

Compassionate Professional and knowledgeable

Quality assurance Consultations are reviewed to assure quality care standards


Consult A DoctorMost commonly treated conditions

Cold/flu Sinus infections Upper respiratory infections Allergies Headaches Urinary Tract Infections

Bronchitis Stomach ache/diarrhea Eye infections Ear infections Rash/skin irritations Yeast infection


Consult A Doctor

What a great program. My daughter woke up with pink eye. As I was getting ready for work, I was on the phone [with Consult A Doctor], and by the time I left she had a prescription and I didn’t miss any work time. It was easy and so much less stressful!

-Member experience


Consult A DoctorOrdering a consultation is as easy as 1, 2, 3!

Online or by phone.So easy and convenient.

Connect to a board certified

doctor in minutes.

Fast, safe, affordable care 24/7.

Activate your account Call or Click Virtual Care


Consult A DoctorActivate your account at www.MyDrConsult.com or by

calling Member Services at 1-800-362-2667.

d


Consult A Doctor

Use the web portal to: Request a consultation Complete your Health

Record Get medical and health

information


Consult A DoctorChoose how to consult with a doctor

*There is no guarantee that members will receive prescription (Rx) medication, diagnosis or treatment plan.

Consultations by phone By Email * By Video 9On Call Priority By Appointment E-Consult Video

Informational Diagnostic Diagnostic Informational Diagnostic

Talk to a doctor immediately

Get answers to important health and medical questions

No diagnosis or prescriptions

Talk to a doctor in as little as 30 minutes (guaranteed 1 hour)

Obtain a diagnosis, treatment plan and prescription (Rx), including refills when appropriate*

Just like a Priority Consultation, but you can set a time that fits your schedule, starting the next day, Monday through Friday

Email a doctor about sensitive medical issues

Secure, discreet, HIPAA-compliant

Doctor will respond in as little as 2-4 hours (guaranteed within 24 hours)

No diagnosis or prescriptions

Must be in front of a computer to execute video capabilities

Available with Priority or By Appointment consults only


Consult A DoctoriDR 24/7 mobile app

Available on all Apple mobile devices, including the iPhone, iPad and iPod

Use My Consult Center to select from the four consultation options

Send a secure message to a doctor any time, directly from your device with My Message Center

Access My Health Center for comprehensive health content on the latest health topics, medications, symptom checkers and more


Consult A DoctorAdding dependents to your account

Add dependents online or by calling Member Servicesat 1-800-362-2667

The primary member must activate his/her account first A guardian may conduct a consultation on behalf of an underage

dependent Dependents over the age of 18 have their own unique log in. Their

information is kept separate from the rest of the family


Consult A Doctor

I called [Consult A Doctor], they found my information and signed me up for a doctor consult. One hour later, I had a doctor return my call and show courteous response over the phone. 10 minutes later, I had a prescription waiting at the pharmacy for me to pick up. This alone saves me hundreds each year!

-Member experience


Contact Consult A Doctor:1-800-DOC-CONSULT

(1-800-362-2667)www.MyDrConsult.com

Consult A Doctor

Documents

Transcript of Consult A Doctor