Portugal, the Consuls, and the Jewish Refugees, 1938-1941 ...
Consuls usability issues: Why All Catalogs Fail the Library's Web Presence
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Transcript of Consuls usability issues: Why All Catalogs Fail the Library's Web Presence
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CONSULS Usability Issues
& Why all Catalogs Fail in the Context of the Library’s Web Presence
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Get information on the Weantinocks at the State Library
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Huh? Where Am I? What’s CONSULS? Where’s my info? What’s “course reserves”?
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What users expect
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(or book-specifically) this…
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Try #2:Get information on the Weantinocks at the State Library
Reformulate(translation… it’s not the catalog, it’s my lousy searching)
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Get information on the WeantinockOK, let me be less specific – how about native americans Connecticut (or
would it be indians?)
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Question – how come “Native Americans Connecticut” search results are different than the ones below for “Indians
Connecticut”? (e.g., the former includes a book on the Quinnipiacs, the latter does not)
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OK, I get it – “indians” (native american) v. “Indians” (from Indian) – but why didn’t it behave more like Google?
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Looking at the details for a specific book (the bib record):
What is this? Where to begin?
I want to know more before I hit the stacks … & where in the stacks is it again? What visual
cues will tell me that I’ve found the right book on the
shelf? Why can’t I just get the
content or at least preview the book?
Why not? It’s impossible… can’t be
done… Yeah, websites look better, but library systems are more complex than websites…
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So this is what I got…
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But this is what I wanted…
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OK, we can make do – let’s request it…
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Request?
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OK, make a list of items to get from stacks (though the SMS from Bib Record is definitely a great enhancement!)… hmmm…. “Save
Record”…. Ok, where is it? …. “View All Saved Records”
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How do I email it? How come I can’t just email it from the bib record screen itself, as we see on regular news articles online? OK, I guess it’s “View and Export Your
Saved Records”???? This form is frustrating, too…Do I need to check off the record?
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What I was expecting….
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What I got…
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And why do I have to hit a “Start Over” option to search again?
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Why it’s a pretty face (VuFind)
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Though its algorithm still isn’t as smart as Google’s – at least it “suggests topics” that get me there when I search on “indians”
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At least we’re getting closer to content
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And there’s a simple “Email this” option (along with others) at the Top of the Bib Record – creates a “modal box”
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So much more…
• Tagging• Which to some degree = tweaking the search
engine (in real time) to respond to the users’ language
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But from my perspective, the biggest thing is…
• Your library is YOUR library – even online• The experience of using your library online is
the experience of using YOUR library • = the digital branch• But this is only true when you have a product
that integrates (at least at a surface level, but ideally much deeper) the website and the catalog and other digital assets/collections
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