Constructing Culture Through Rewards and Recognition
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Transcript of Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
Steve SonnenbergCEO/Founder
Awardco
Anna LimHR Evangelist
BambooHR
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Constructing Culture Through Rewards and Recognition
69% of employees would work
harder if they were better recognized.-Globoforce
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Constructing Culture Through Rewards and Recognition
• 82% of employees find it annoying when they’re not
recognized for their accomplishments (BambooHR)
• Organizations with strategic recognition programs
exhibit 28% lower frustration levels than those
without (Officevibe)
• The #1 reason most Americans leave their jobs
is that they don’t feel appreciated (Officevibe)
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Constructing Culture Through Rewards and Recognition
Global Business Drivers
• Attract & Retain Top Talent
• Increase Engagement
• Improve Culture
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Constructing Culture Through Rewards and Recognition
HARVARD BUSINESS REVIEW STATED THAT,
employees go above and beyond when inspired by company culture.
Research shows that when employees go beyond the call of duty,
their work experience is more meaningful and their
organizations operate more effectively.
“
”
Culture already exists whether you’ve defined it or not.
Culture is organizational DNA
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Constructing Culture Through Rewards and Recognition
45% of workers have not been
recognized in 6 months or more.
—Globoforce, WorkHuman 2017 Survey Report
What message are you
sending your employees?
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Constructing Culture Through Rewards and Recognition
• Two factors: hygiene factors and motivation factors
• Hygiene factors: salary, benefits, safety
• Motivation factors: expression, purpose, friendship
• Decreasing dissatisfaction with hygiene factors
doesn’t automatically increase satisfaction
Herzberg’s Theory
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Constructing Culture Through Rewards and Recognition
Workforce Characteristics
• Generation
• Life stage or lifestyle
• Income and/or class
• Urban and/or rural
• Size of organization
• Job function
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Constructing Culture Through Rewards and Recognition
1. Empower employees
2. Convert single location labor pools
to regional talent powerhouses
3. Communicate changes clearly
How to recognize as times change
and workforces become more diverse
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Constructing Culture Through Rewards and Recognition
It’s not about who deserves recognition,
but what deserves recognition.
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
How to Design an Effective
Recognition Program
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Constructing Culture Through Rewards and Recognition
1. Keep it Simple for both
Managers and Employees
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Constructing Culture Through Rewards and Recognition
2. Make Recognition Timely
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Constructing Culture Through Rewards and Recognition
3. Make the Recognition Meaningful
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Other Considerations
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Constructing Culture Through Rewards and Recognition
Remote Employees
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Constructing Culture Through Rewards and Recognition
Since these folks rarely meet with their teammates face-to-face, they
tend to focus on tasks and ignore the team. This may work for a while,
but you must develop a culture in order to foster engagement and
sustain their performance over the long term.
–Sean Graber, Cofounder and CEO of Virtuali
“
”
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
Individual vs. Collaborative Reward
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Constructing Culture Through Rewards and Recognition
Employees need to be involved, but let managers drive.
Peer
Nominations
Manager
Recognition
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Constructing Culture Through Rewards and Recognition
Peer Recognition
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Constructing Culture Through Rewards and Recognition
• Core values
• Technology
• Company-wide participation
• Timely, frequent feedback
• Measurable results
Focus Areas for Peer Recognition
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Constructing Culture Through Rewards and Recognition
Communication
1. Introduce program in advance
2. Explain the how and why
3. Keep it front of mind
4. Make the recognition visible
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
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Constructing Culture Through Rewards and Recognition
Treat your employees like your most important guest. If you take care
of your employees, they will take care of your customers and your
business will take care of itself.
–J.W. Marriott, Jr
“
”
People don’t believe what they read on the walls, they believe
what they see in the halls.
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Constructing Culture Through Rewards and Recognition
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Questions?
Good through May 2018
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Constructing Culture Through Rewards and Recognition
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