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Transcript of Conspicuous Consumption
Conspicuous consumption among middle ageconsumers: psychological and brand
antecedentsPaurav Shukla
Brighton Business School, University of Brighton, Brighton, UK
AbstractPurpose – This paper sets out to address the issue of conspicuous consumption among middle age consumers (40-60), focusing on the psychological andbrand antecedents, using the context of automobile buying behaviour. Existing literature does not clearly conceptualise psychological and brand antecedentand their effect on conspicuous consumption due to usage of inconsistent measurement techniques and being largely targeted at the youth segment.Design/methodology/approach – Two scales of measurement (psychological antecedent scale, brand antecedent scale) were employed to measurethe impact. The study involved a quantitative research methodology employing a structured questionnaire and quota sampling with a total sample of302 within the region of the South-East of the UK.Findings – The findings suggest that psychological and brand antecedents are of crucial importance among middle-aged consumers in influencingtheir conspicuous consumption.Practical implications – Using the examples of present communication strategies adopted by conspicuous product marketers, the paper argues howthey are missing an opportunity and provides them with a novel way to market their brands, focusing on how consumers associate themselves withthese brands.Originality/value – The paper is the first of its kind to explicitly investigate the impact of brand and psychological antecedents among middle-agedconsumers – one of the most significant segments for conspicuous marketers, yet so far understudied.
Keywords Consumption, Buying behaviour, Automotive industry
Paper type Research paper
An executive summary for managers and executive
readers can be found at the end of this article.
Introduction
Since the publication of Veblen’s Theory of the Leisure Classjust over one hundred years ago the theory of conspicuous
consumption represents a powerful critique of the neoclassical
theory of consumption (Trigg, 2001). Veblen (1994)
developed an evolutionary framework of conspicuous
consumption in which preferences are determined socially in
relation to the positions of individuals in the social hierarchy
in contrast to the neoclassical approach which focuses on
individual’s static maximization of utility according to
exogenous preferences. Conspicuous goods differ from
many frequently purchased goods as they satisfy not just
material needs but also social needs such as prestige (Belk,
1988; Grubb and Grathwohl, 1967) and the trend of
consuming conspicuous goods is making a strong comeback
across the world (Wong and Ahuvia, 1998). However, it may
be said that only recently researchers have started paying
further attention towards the phenomenon of consumption
conspicuous (Mason, 1984).
Researchers have explored how consumers use conspicuous
brands in their life and how they display their personality and
status through brand image (Chao and Schor, 1998; Langer,
1997). However, the focus of behavioural research, which has
examined the role of products as a means of self expression,
has been to describe the social and psychological
underpinnings of consumer behaviour, not firm behaviour
(Amaldoss and Jain, 2005). The phenomenon of conspicuous
consumption has significant strategic implications for firm
behaviour and raises some notable research questions with
regard to consumers’ psychological and brand antecedents
with the conspicuous brands. However, the earlier studies do
not conceptualise psychological and brand antecedents due to
inconsistent measurement techniques when investigating and
discussing the relationship and effect between brands and
conspicuous consumption, and therefore their results are not
comparable.Furthermore, it has been noted that consumers usually
choose different products and services over a lifetime and the
preference in clothes, furniture, and activity is also age-related
(Leventhal, 1997; Solomon et al., 2002). Previous studies in
the area of conspicuous consumption have been found to be
targeted to categories like fashion accessories, mobile phones
and other personal accessories for the youth segment (O’Cass
and Frost, 2002; Chao and Schor, 1998) but the middle-aged
consumers and their behaviour related to conspicuous
products and brands is seldom researched. According to
Spero and Stone (2004) middle-aged consumers possess
higher incomes, stable career and associated higher access to
credit and debit which makes them a lucrative untapped
segment in the area of conspicuous consumption. As observed
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/1061-0421.htm
Journal of Product & Brand Management
17/1 (2008) 25–36
q Emerald Group Publishing Limited [ISSN 1061-0421]
[DOI 10.1108/10610420810856495]
25
by Underhill and Cadwell (1983) these consumers feel on an
average eight to nine years younger then their actual age andso there is a difference between their chronological age and
cognitive age as well as their spending habits. Nonetheless,
despite the market dominance and spending habits related toconspicuous brands of the customers in the middle age
segment (Barak and Gould, 1985), scant attention has beenpaid to the segment and its behaviour (Goulding and
Shankar, 2004).Hupfer and Gardner (1971) found that products vary in
their perceived importance to consumers, with cars perceivedas one of the most important possessions. According to
Mason (1981), people communicate with others and displaytheir status, personality and self-image not only by what they
wear but also by what they possess including their cars.Sudhir (2001) found that middle-aged consumers tend to be
the largest segment of conspicuous automobile purchasers.The brief discussion above suggests that there lies a clear
gap in our understanding of firstly, conspicuous consumption
with regard to psychological and brand antecedents andsecondly, middle age consumers and their conspicuous
consumption habits. Automobiles as a category is used forthis research as it represents strong association with
conspicuous consumption habits of middle-aged consumers.The rest of the paper is organized as follows. In the next
section prior research carried out in the area of conspicuousconsumption, influential factors on conspicuous
consumption, psychological and brand antecedents andmiddle-aged consumers’ buying behaviour is discussed. The
proposed model is presented after that followed by themethodology in the third section which is followed by the
results and their implications. Finally, the results aresummarized and the future directions are outlined.
Theoretical background and hypotheses
Middle-aged consumers: the segment of importance
Throughout history, across the globe, growth and
development have been influenced by a variety of social,
political and technological shifts. But underlying all thesechanges, one basic factor has remained relatively constant: the
relative youth of overall culture. However as observed bymany researchers (Szmigin and Carrigan, 2000; Goulding,
1999; Dychtwald, 1997; Farrell et al., 2005), for the firsttime, this axis has begun to twist and tip as we shift from a
youth-oriented to a middle-aged and mature society. Muchattention within the academic and practitioner communities
in recent years has been paid to issues concerning the practiceof marketing and advertising to young people (Lindstrom and
Seybold, 2003; Grant, 2004) but the middle-aged consumersand their behaviour related to conspicuous products and
brands is seldom researched. Middle-aged consumers are
usually described as people within a 40-60 year old agebracket (Cavanaugh, 1990). They have higher incomes, tend
to have their own career and are found to be spending moreon housing, cars and other big ticket conspicuous products,
whereas young consumers may spend mainly on clothing,internet, and mobile phones (Spero and Stone, 2004).
Blackwell et al. (2001) argue that middle-aged consumersusually purchase products or services with the aim of
satisfying their wants such as quality, being aestheticallypleasing, personal satisfaction, and being natural. This shows
that the middle-aged consumers actually are a potent market
for consumption of conspicuous items however this segment
has not been studied with conspicuous consumption in mind.
One of the reasons that this segment is understudied could be
marketers’ perception that this age group do not present the
challenges of either young or senior markets. However,
Goulding and Shankar (2004) comment that the middle-aged
consumers have the potential to be of interest to marketers,
particularly given their relatively high levels of disposable
income, interest in leisure and hedonistic consumption, and
the link between consumption, youthful self-concepts and
identity. In the present society where the idealization of
youthfulness, which pressurises consumers to remain ever
young (Thompson and Hirschman, 1995), the consumption
behaviours of this age group warrants greater attention.According to Mason (1981) people can communicate with
others and display their status, personality and self-image by
the automobile they purchase which is also reflected in the
study by Amaldoss and Jain (2005). Assael (1987) as well as
Kotler (2003) state that purchasing a car is a complex buying
behaviour since the product is usually expensive, bought
infrequently, risky, and highly self-expressive. Furthermore,
Chao and Gupta (1998) found that for a product such as a
car, consumers are usually affected by a product’s symbolic
meaning and then make an affective judgment on the choice
of product (Elliott and Wattanasuwan, 1998). It can be
observed that with regard to big ticket conspicuous items such
as automobiles (Sudhir, 2001) middle-age consumers are one
of the most important segments. Solomon et al. (2002,
p. 213), concluded that people usually choose different
products and services over a lifetime and their purchasing
behaviour is also age-related, even in the context of
conspicuous consumption. This means that the studies
conducted in the area of conspicuous consumption targeting
the youth segment (aged 18-35) relating to the categories (e.g.
clothing, internet, and mobile phones largely) would not
provide a reliable indication of the behaviour of conspicuous
consumption in the middle-aged consumers.
Conspicuous consumption and need for a separate
construct
Conspicuous consumption can be defined as “the act of
buying a lot of things, especially expensive things that are not
necessary, in a way that people notice” (Longman American
Dictionary, 2000, p. 296). Additionally, a clearer meaning
provided by Trigg (2001) suggests that conspicuous
consumption is behaviour whereby an individual can display
wealth through extensive leisure activities and luxury
expenditure on consumption and services. Duesenberry
(1949) argued that an individual’s conspicuous consumption
depends not only on the actual level of spending but also
spending compared with that of others. He emphasised on the
importance and effects of an individual’s reference groups to
their consumption patterns which has been supported by
various researchers (Easterlin, 1995; Congleton, 1989;
Rauscher, 1993). The viewpoint is further substantiated by
Wong (1997) who observes that with conspicuous
consumption, product satisfaction is derived from audience
reaction rather their utility in use. Moreover, Richins (1994)
found that due to the consensual nature of public meanings
related to conspicuous products, they influence the type of
possessions people choose to communicate – aspects of
themselves – to others.
Conspicuous consumption among middle age consumers
Paurav Shukla
Journal of Product & Brand Management
Volume 17 · Number 1 · 2008 · 25–36
26
Eastman et al. (1999) stated that status consumption is
based on conspicuous consumption (among other
contributions). To some extent the literature appears to lack
clarity and possesses significant overlap in the definitions of
status consumption and conspicuous consumption. O’Cass
and Frost (2002) noted that researchers have often used
status consumption and conspicuous consumption
interchangeably however in a later study they found that
both construct are different (O’Cass and McEwen, 2004).
From the above discussion it can be observed that there exists
an ambiguity and general consensus among researchers with
regard to conspicuous consumption construct.As observed by Mason (1984) there is no doubt that the
classical general theories of consumer decision processes do
not happily accommodate conspicuous consumption – a fact
which cannot be considered surprising in view of the
exceptional atypical nature of such behaviour. Whilst there
is considerable recognition of the importance of the
consumers’ social psychological environment, status-directed
consumption has been neglected primarily because of the
necessity to accept two fundamental assumptions when
developing a general theory. Firstly, that while both
“rational” (economic) and “irrational” (psychological)
elements of consumer decision making often influence
particular purchase decisions, the rational element has been
considered dominant by researchers and marketers alike.
Secondly, that product utility in use has been seen as the
consumers’ prime consideration in product evaluation and
purchase. These are necessary assumptions for a general
theory of brand selection and purchase. The problem,
however, is that the resultant theoretical models tend to
misunderstand or even ignore the “irrational” consumer
behaviour. And as conspicuous consumption is
predominantly “psychological” in its motivation and
expression there is a need for a separate construct focusing
on the “psychological” elements.
Psychological antecedents
Prior research has identified the existence of two competing
social needs among consumers: a need for uniqueness and a
countervailing need for conformity (Brewer, 1991; Fromkin
and Snyder, 1980). Nagel and Holden (2002, p. 92) argue
that when consumers purchase products to satisfy their need
for uniqueness, the value of the product increases as its
perceived uniqueness increases. In other words, consumers
could value a product less when more consumers own it.
Several researchers suggest that the need for uniqueness is an
individual-level trait (Brewer, 1991; Tian et al., 2001) which
provides one of the bases for conspicuous consumption. Trigg
(2001) supported this idea as it was found in his study that
one of the significant factors influencing conspicuous
consumption is a form of individual emulation of the social
group situated in a higher position in the hierarchy. O’Cass
and Frost (2002) further supported this argument with their
observation that conspicuous consumption is undertaken or
pursued in order to enhance one’s position in society, which
can be achieved through signalling wealth, public
demonstration and communicating affluence to others.
Conspicuous consumption provides that symbolic
representation of prestigious position within the social
network providing the psychological advantage to the
individual in the process of consumption.
Leibenstein (1950) highlighted that the bandwagon and
snob effects can also be essential factors influencing
conspicuous consumption. The bandwagon effect describes
a situation where consumers purchase products because
others are buying the same goods. In contrast, the snob effect
means that the market demand for a particular product
decreases because others are purchasing the product. The
occurrence of a bandwagon or a snob effect depends on how
social norms allocate status (Corneo and Jeanne, 1997a, b).
Duesenberry (1949) pointed out that income and
conspicuous consumption are correlated. Furthermore,
relevant literature provided by Congleton (1989) and
Rauscher (1993) suggest that income factors exert an
amplification effect and a discouragement effect affecting
conspicuous buying behaviour. Dubois and Duquesne (1993)
state that since conspicuous consumption is related to social
mode, the difference of social values among people may also
be a crucial issue when exploring the factors influencing
conspicuous consumption. In other words, if possessing
expensive and ostentatious products or services is viewed as
socially appropriate, an individual as a good member of the
society may have to subscribe to fit in with this behaviour.Several researchers provide various influential psychological
factors of status consumption and conspicuous consumption
such as, gain respect, popularity, noticed by others, show who
I am in the presence of others, (Bagwell and Bernheim, 1996;
Marcoux et al., 1997). In addition, a study done by Solomon
et al. (2002) suggests that consumers may purchase products
or brands in order to obtain their intangible values. The study
further classified these indescribable values as self-fulfilment,
sense of belonging, security, self-respect, warm relationships
with others, being well respected, and sense of
accomplishment arguing that conspicuous consumption is a
consequence of consumers’ desire to signal wealth. The
factors representing the intangible values were identified as
symbol of success, symbol of prestige, indicates wealth,
indicates achievement, interested in status and enhances my
image (Wong and Ahuvia, 1998; Heath and Scott, 1998;
O’Cass and Frost, 2002). This leads us to the following
hypothesis.
H1. Middle-aged consumers’ conspicuous consumption
will be significantly affected by the psychological
antecedents such as: gaining respect; gaining
popularity; being noticed by others; showing who I
am; symbol of success; symbol of prestige; indicates
wealth; indicates achievement; interested in status; and
enhance my image.
Brand antecedents and their importance in
conspicuous consumption
A study done by O’Cass and Frost (2002) examined brand
associations in the context of conspicuous consumption
tendencies. According to them as well as Park et al. (1986),
brand symbolism is what the brand means to consumers and
the broad spectrum of feelings they experience in purchasing
and using it. Chernatony and McDonald (1998, p. 131)
suggest that when an individual interacts with other members
of society, they learn the responses and attitudes of others
towards the symbolic meaning of brands, and thus their
consuming behaviour of brand is influenced by other people.
In addition, studies by Elliott (1997) as well as Elliott and
Wattanasuwan (1998) also found that when the whole system
Conspicuous consumption among middle age consumers
Paurav Shukla
Journal of Product & Brand Management
Volume 17 · Number 1 · 2008 · 25–36
27
of consumption is an unconscious expression of self, theconsumption of the symbolic meaning of brands is a socialprocess that helps an individual to construct and maintain anidentity. Based on the above discussion the followinghypothesis is proposed:H2a. Middle-aged consumers’ conspicuous consumption
will be significantly affected by brand symbolism.
Rosenberg (1979, p. 7) defines self concept as “the totality ofan individual’s thoughts and feelings having reference to himas an object”. According to Belk (1988) conspicuousconsumption is behaviour of acquisition and possession thatpeople tend to view as an extension of themselves and howthey want others to perceive them. Onkvisit and Shaw (1987)found that people generally associate their individual imagewith purchasing behaviour patterns, and their choices ofproducts and brands are frequently influenced by theirindividual image. More specifically, since conspicuousconsumption is behaviour whereby an individual can displaywealth through expenditure and acquisition in order toexpress self, factor such as self-concept, showing aninteractive effect between consumers’ self-image andproduct image, becomes an essential factor influencing it(Sirgy et al., 1997; Heath and Scott, 1998). This leads us tothe following hypothesis:H2b. Middle-aged consumers’ conspicuous consumption
will be significantly affected by their self-concept andbrand-image congruency.
Brand familiarity is generally viewed as a reflection of theextent of a consumer’s direct and indirect experience with abrand (Alba and Hutchinson, 1987; Kent and Allen, 1994).Flynn and Goldsmith (1999) suggest that brand familiarity isthe subjective knowledge of a consumer. In other words, itcan be described as what customers think and know about aproduct or service as well as brand. Kent and Allen (1994)found that the more consumers are familiar with a brand, thehigher the quantity of response and memory towards thebrand they have. Malhotra (2003) suggests that peopleusually perform evaluations by monitoring their subjectiveaffective response such as feelings, moods and emotions to thetarget product or service. Gardner (1985) describes brandfeelings as a phenomenological property of an individual’sperception aroused by brands. Feelings can also be significantfactors contributing to consumers’ attitudes towards brands,and influence their perceptions about brands (Agarwal andMalhotra, 2005; Chaudhuri, 1997). Looking through theabove discussion the following hypotheses are proposed:H2c. Middle-aged consumers’ conspicuous consumption
will be significantly affected by their brand familiarity.H2d. Middle-aged consumers’ conspicuous consumption
will be significantly affected by their brand-arousedfeelings.
The theoretical model has been presented in Figure 1.
Research methodology
Lambert-Pandraud et al. (2005) observe that middle-agedand old consumers have a tendency to repeat purchase and tolimit their purchase process to a few brands in case ofautomobiles. According to Mackintosh (2004) and Grant andMackintosh (2004), the Mercedes-Benz, BMW, and Lexuscompanies have large volume of sales in the luxury car marketand they are generally perceived as a typical representation of
luxury cars and conspicuous consumption in the minds of
consumers. Considering the repeat purchase and loyalty
factor involved the respondents were filtered on the basis oftheir age group as well as the automobile they owned and their
future preference for buying an automobile. The studyinvolved a quantitative research methodology employing a
structured questionnaire and quota sampling with a total
sample of 302 within the region of the South-East of the UK.Quota sampling, the most refined form of non-probability
sampling (Bryman, 2001), was used as a survey basis in orderto produce a sample that reflects a population in terms of the
relative proportion of people in different classifications such
as age, gender, income and social class. Twenty-five responseswere removed from the dataset due to the respondents not
qualifying through the filters set for the study. The final
workable sample obtained was 277. Samples were drawn toobtain coverage on age (40 to 44 years, 45 to 49, 50 to 54, 55
to 60), gender, education (high school, graduation,post-graduation, others) and income (£25,999 or lower,
£26,000-39,999, £40,000-74,999, £75,000-125,000,
£125,000-199,999, £200,000 or above). An average of 47per cent of the respondents who were approached
participated.The questionnaires were personally delivered at the car
dealerships of BMW, Mercedes Benz and Lexus in the EastSussex county of UK. The respondents were firstly asked
about the age group they belonged to as well as the
automobile they owned. The main questionnaire wasdivided in three major parts. The first part examined
consumers’ attitudes on the issue of the interactive effectbetween brand antecedent and conspicuous consumption.
The second part probed into consumers’ psychological
association towards conspicuous consumption by usingvarious psychological items mentioned above in hypotheses
as independent variables. The items were developed from the
existing literature. These scales were evaluated for contentand face validity by a panel of expert judges in marketing, as
recommended by Converse and Presser (1986) andZaichkowsky (1985). Respondents were asked to rank a list
of items corresponding to the likert scale ranging from
strongly disagree to strongly agree. The third part containedquestions that highlighted the respondents’ demographic
information such as gender, educational background, andfamily income per annum. The questionnaire was pilot tested
by twelve middle-aged respondents in order to expose
questions which were unclear, ambiguous or impolite. Thepilot test assisted on content, question order and item
repetitiveness, leading to development of the final version ofthe instrument (Converse and Presser, 1986; Lim and
O’Cass, 2001).
Results
The results of the study are structured as following. At first,
the respondent profile is provided which is followed by results
obtained using the confirmatory factor analysis throughLISREL. Since this study aims to investigate the 40-60 year
old consumer segment, census data of the UK as a referencewas used to obtain a representative sample and the population
of England was divided into strata in terms of age and gender
and the number of people who should be in each group wereidentified. The population was divided into eight segments:
male and female aged 40-44, 45-49, 50-54, and 55-59. The
Conspicuous consumption among middle age consumers
Paurav Shukla
Journal of Product & Brand Management
Volume 17 · Number 1 · 2008 · 25–36
28
required number in each sample stratum was calculated as
shown in Table I as per the final sample size of 277.From Table I it can be observed that there is no significant
deviation among the census from which the desired strata
were derived and the overall quota sample considering the
factor or age and gender. The demographic profile of the
respondents indicated that gender of the respondents was
almost evenly distributed with, 48 per cent female and 52 per
cent male. The age profile also seemed balanced with people
aged 40-44 representing 28.87 per cent, 45-49 representing
27.44 per cent, 50-54 representing 28.88 per cent and 55-59
representing 14.81 per cent in comparison with the desired
quota of 26.46 per cent, 24.18 per cent, 26.89 per cent and
22.46 per cent respectively. The quota sampling method and
filtering of respondents assisted in bringing the actual sample
profile nearer to the desired sample. The education profile
Figure 1 Model overview
Table I The respondent profile age in comparison with population
Age group
Male desired
sample *
Male actual
sample
P1/P
(%) desired
P1/P
(%) actual
Female desired
sample *
Female actual
sample
P1/P
(%) desired
P1/P
(%) actual
40-44 40 44 13.17 15.88 40 36 13.29 12.99
45-49 36 36 11.97 13.00 37 40 12.21 14.44
50-54 40 39 13.29 14.08 41 41 13.60 14.80
55-59 34 25 11.14 09.03 34 16 11.32 05.78
150 144 * * 49.58 52.99 152 133 * * 50.42 48.01
Notes: *Data available from UK Census web site available at: www.statistics.gov.uk/census2001/pyramids/pages/UK.asp; * *the male actual and female actualsample does not add up to 302 because 25 responses were found to be inadequate for the survey
Conspicuous consumption among middle age consumers
Paurav Shukla
Journal of Product & Brand Management
Volume 17 · Number 1 · 2008 · 25–36
29
revealed a mix bag of results with 46.5 per cent of respondents
educated up to high school, 28.1 per cent respondents with
graduate degrees, 10.5 per cent respondents with
postgraduate degrees and 14.9 per cent respondents with
professional degrees. More than 33 per cent of the
respondents reported an annual income of £40,000 or more
out of which 8.8 per cent of the respondents had annual
income of more than £75,000. Furthermore, 54.6 per cent of
the respondents reported their annual income between
£26,000 and £40,000.Maximum likelihood estimation structural equations
models (SEM) were applied to the covariance matrices. The
properties of the variables in the proposed model were tested
with a LISREL procedure (Joreskog and Sorbom, 1993), and
the maximum likelihood (ML) method of estimation was also
adopted. For the purpose of testing these hypotheses, three
steps were undertaken:1 Assessment of the whole model (i.e. goodness-of-fit
measures).2 Evaluation of the measurement part of the model, focusing
on the relationships between the latent variables and their
indicators for the purpose of determining validity of the
measures used to represent the constructs of interest.3 Evaluation of the structural part of the model for the
purpose of determining whether the conceptual
relationships specified were indeed supported by the data.
Briefly reported here are the modelling results of the overall,
measurement, and structural models.Several tests were performed to determine how well the
model fits the data. First, a confirmatory measurement model
that specifies the posited relations of the observed variables to
the underlying constructs with the construct allowed to
intercorrelate freely was tested as recommended by Sethi and
King (1994). In an overall measurement model, the adequacy
of the individual items and the composites were assessed by
measures of reliability and validity. The composite reliability,
as calculated with LISREL estimates, is analogous to
coefficient alpha and is calculated by the formula provided
by Fornell and Larcker (1981).Using the aforementioned goodness-of-fit tests,
corresponding results summarized in Table II show that the
entire structure of the proposed conceptual framework is
appropriate to characterize the interrelationships of these
latent variables. According to the assessment criteria
suggested by Anderson and Gerbing (1988), the estimates
of both GFI (GFI ¼ 0:95) and AGFI (AGFI ¼ 0:91) are
greater than the corresponding critical value 0.90; likewise,both RMR (RMR ¼ 0:041) and SRMR (SRMR ¼ 0:026) are
less than the corresponding critical value 0.050. The chi-square test (128.27) and root mean squared error of
approximation (RMSEA) at 0.040 indicate that the overallmodel provides evidence of a reasonable fit. The Tucker-
Lewis index at 0.99 also indicates that the model fit is
acceptable. Correspondingly, all the assessment measuresindicate that the proposed conceptual framework exhibits a
very good fit to collected data (see Tables III and IV).To test H1 to H2a-d two assessments of fit were conducted:
firstly, assessment of the measurement part of the model andsecondly, assessment of the structural part of the model. The
average variance extracted of 0.938 for psychologicalantecedent and 0.807 for brand antecedent are considerably
high against the reliability level of 0.5 suggested by Fornell
and Larcker (1981). As a test of discriminant validity, themethod suggested by Fornell and Larcker (1981) was
employed. The method suggests that the average varianceextracted for each construct should be higher than the
squared correlation between that construct and any otherconstruct. This test held, because the largest squared
correlation between any two constructs was 0.72, whereas
the AVE ranged from 0.81 to 0.94.To assess the measurement model, relationships between
the latent variables and their indicators were reviewed. For themeasurement model, all indicator loadings were significant
with a minimum factor loading of 0.405 for the variable“interested in status” to 0.971 for the variable “symbol of
prestige”, as evidenced by t-values in excess of 3.88. Thus, theindicators used to represent the latent variables of
psychological antecedents and brand antecedents were
considered valid. Looking through the above resultshypotheses H1 to H2a-d are accepted. Figure 2 provides the
details of standardized estimates of the relationships amongthe constructs and their respective t-values.
The assessment of the structural part of the model focusedon the linkages between the exogenous variable “conspicuous
consumption” and endogenous variables “psychologicalantecedents” and “brand antecedents,” was found to be
positively significant (factor loading 0.865 and t-value 32.35).
Discussion and implications
Overall this study makes two major contributions to the
literature related to conspicuous consumption: firstly, it
validates the strong contribution of psychological antecedentand brand antecedent as determinants of conspicuous
consumption, and secondly, it integrates multiple standardsof comparison into a single framework and ignites discussion
on the middle-aged consumers’ conspicuous consumption,which has not been studied previously in details.
Contribution of psychological and brand antecedents
towards conspicuous consumption
This study initially examined the extent of positiverelationships between psychological and brand antecedents
with conspicuous consumption among the middle-aged
consumers. Significant relationships were discovered. Thestudy was conducted to determine the relationships between
conspicuous consumption, psychological antecedents and
Table II Results of goodness-of-fit tests
Assessment measure Estimate Indication
Goodness-of-fit index (GFI) 0.95 Good fit
Adjusted goodness-of-fit index (AGFI) 0.91 Good fit
Root-mean-square residual (RMR) 0.041 Good fit
Standard root-mean-square residual
(SMRM)
0.026 Good fit
Chi-square 128.87
Degrees of freedom 90
Root mean square error of approximation
(RMSEA)
0.040 Good fit
Normed fit index (NFI) 0.99 Good fit
Non-normed fit index (NNFI) 0.99 Good fit
Critical N (CN) 255.55 Good fit
Conspicuous consumption among middle age consumers
Paurav Shukla
Journal of Product & Brand Management
Volume 17 · Number 1 · 2008 · 25–36
30
brand antecedents. In order to test the causal relationshipsbetween these variables, a LISREL model incorporatingmeasurement and structural equation modelling wasdeveloped and tested. It was confirmed that conspicuousconsumption is significantly and positively influenced bypsychological antecedents (gain respect, popularity, noticedby others, show who I am, symbol of success, symbol ofprestige, indicates wealth, indicates achievements, interestedin status, enhances my image (all H1)) and brand antecedents(brand symbolism (H2a), self-concept and brand-imagecongruency (H2b), brand familiarity (H2c), brand arousedfeelings (H2d)).
The data approve the hypotheses mentioned above.Moreover, it is observed that the psychological antecedentsand brand antecedents are a reliable contributor ininfluencing middle-aged consumers’ conspicuousconsumption. “Symbol of prestige”, “symbol of success”,“enhance my image”, and “who am I” are observed to beamong the strongest contributors. Looking through the abovevariables it can be argued that a product or brand is usuallyconsumed by the middle-aged consumers as an instrument inimproving self-concept and describes a particular image thatrepresents how they wish to be perceived by others. It can alsobe observed that a consumer’s actual self-concept (how theconsumer view him/herself) is a strong predictor forconspicuous consumption brands in comparison to othersself-concept (how a consumer thinks others see him/her).From this finding we can predict that the consumer wouldhave higher tendency to buy conspicuous brands which aretargeted towards their actual self-concept rather than ideal orothers self-concept.
The study also indicates that the consumers’ buyingbehaviour of conspicuous brands is affected strongly bypersonal factors (who am I, enhance my image) instead ofsocietal factors such as “gain respect” or “interested instatus”. This phenomenon also provides an insight into howconsumers want themselves to be seen while usingconspicuous brands. It can be inferred that consumers do
not want an explicit antecedent of status while consumingconspicuous brands. The study also reveals that consumersassociate conspicuous brands not only with wealth but alsowith achievement. These findings provide empirical supportto the discussion by Solomon et al. (2002) and Trigg (2001)who theorised the relation between wealth, achievement andconspicuous consumption.
The strong influence of psychological antecedents is alsoreflected in brand antecedent scale. It can be observed thatself-concept and brand-image congruency as well as brandaroused feelings contribute highly towards brand antecedentfor conspicuous consumption brands. However, the findingsrelated to brand familiarity appear to indicate that peopledo not have to be familiar with a brand in order to identifythe brand as a status brand and to desire or be willing toconspicuously consume it. Consumers may recognise thebrand name and image association but may not necessarilybe familiar with or even consider other aspects of a brand,to make such global evaluations. Therefore, despite the lackof subjective knowledge held by a consumer towards abrand, if they find meaningful symbolic characteristics, iftheir self-concept is congruent with that of the brand’simage and if they have positive strong feelings towards thebrand, then status attributed and conspicuousness ofconsumption of the brand will not be affected. Thiscoincides with the psychological antecedents where selfconcept related variables are seen to be highly influential. Itis suggested that automobile manufacturers should considerthis in their branding strategy. Their communicationtargeted towards these consumers should strongly reflectthe consumer’s psychological and brand antecedents. Thiswill also assist in generating positive brand feelings andleading to strengthen the organizations’ share of market,mind and heart.
It was observed that the present communication strategyadopted by various automobile manufacturers of conspicuousbrands focus on safety and security (BMW X5, MercedesBenz M class, Lexus LS), car’s features and pleasure of
Table III Measurement for psychological association and conspicuous consumption
Constructs and indicators Standardized loadings Indicator reliability Error variance
Gain respect 0.634 0.402 0.598
Popularity 0.673 0.453 0.547
Noticed by others 0.777 0.604 0.396
Who am I? 0.811 0.658 0.342
Symbol of success 0.965 0.931 0.069
Symbol of prestige 0.971 0.943 0.057
Indicate wealth 0.772 0.596 0.404
Indicate achievement 0.799 0.638 0.362
Interested in status 0.405 0.164 0.836
Enhance my image 0.848 0.719 0.281
Table IV Measurement for brand association and conspicuous consumption
Constructs and indicators Standardized loadings Indicator reliability Error variance
Brand symbolism 0.746 0.557 0.443
Self-concept & brand-image congruency 0.821 0.674 0.326
Brand familiarity 0.444 0.197 0.803
Brand-aroused feelings 0.816 0.666 0.334
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driving (Mercedes Benz E class and CLS, BMW 3 and 5
series, Lexus GS, IS and LS), as well as technical superiority
and performance (BMW Z3, Mercedes M class, S class and E
class, Lexus RX400h). However, none of them clearly focused
on the psychological antecedents that the consumers associate
with these conspicuous brands. Furthermore, the punchline
of these brands: “The ultimate driving experience” for BMW;
“Unlike no other” for Mercedes Benz; and “The Pursuit of
Perfection” for Lexus, all reflect the technicalities of the
products and did not focus on the psychological antecedents.
This shows that there is an interesting opportunity available
for marketers of conspicuous brands to differentiate
themselves in the marketplace.The study findings also provide further evidence on the
“Bandwagon” and “Snob” effects where it can be observed
that the uniqueness of a brand also affects the conspicuous
consumption. This also can be observed through brand
familiarity as the least influencing variable among the brand
antecedent scale variables. It is also observed that symbolic
meaning of a brand and especially its attachment to prestige
and success would provide the brand further leverage in the
conspicuous consumption market.
Integration of multiple standards of comparison into a
single framework
The second major contribution of the study is that it
integrates multiple standards of comparisons namely
psychological antecedent and brand antecedent into a single
framework for an understudied context of middle-aged
consumers’ conspicuous consumption behaviour.
Recognition of impact of psychological and brand
antecedent is important because it explains what factors a
middle age consumer considers when purchasing conspicuous
items. For example, from the above findings of the study it
can be suggested that if a company promotes its product or
brand as a symbol of success or prestige and positions itself on
the dimensions of achievement orientation it carries higher
chances of convincing the middle-aged consumer in
comparison to selling it on the proposition of status seeking
behaviour. As observed above, none of the conspicuous
brands really implement the same. However, Audi with its
focus on “never follow” punchline provides some association
through the overall communication strategy again focuses on
the technicalities of the car. Developing a meaningful
symbolic emotional relationship of the product or brand
Figure 2
Conspicuous consumption among middle age consumers
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32
with the consumer would hold the key to their consumption
of conspicuous items.Based on these findings researchers and practitioners can
predict psychological antecedents, purchase intentions, brand
preference and consumer attitudes for the conspicuous
brands via the measure of self-concept and brand-image
congruency. The findings provide marketers an opportunity
in differentiating their conspicuous brand in various market
segments by ascertaining the consumer’s self-concept and
developing brands that are consistent with the same.The contribution of the study is important in the context of
conspicuous consumption for several reasons. In today’s ever
changing marketplace, these research findings provide reliable
assistance to deal with the phenomenon of conspicuous
consumption in the marketplace. For instance, knowing that
middle-aged consumers are driven by conspicuous
consumption, practitioners would benefit from instilling the
core brand associations known to promote conspicuousness.
Ideally, the first step automobile manufacturers (and even
those organizations which are serving this segment) may want
to take is to differentiate products offered for sale and/or
selling environments along the identified dimensions of
psychological and brand antecedents instead of the sheer
focus on technically superior products or services. Rather
than attempting to be all things to all consumer types, the
marketers may elect to meet the special needs of a select
clientele. The selected clients may be differentiated based on
their own motivations by studying them further on the
provided scale and identifying what factors would work most
for them. As for automobile manufacturers the above stated
variables could be employed to engage in the process of
differentiation.The automobile manufacturers can create a branding
strategy which is based on brand’s symbolic meaning around
prestige and success. Communication efforts should
accentuate value-expressive appeals and concepts such as
achievement, prestige and the like, rather than simply
focusing on the brand’s utilitarian functions (O’Cass and
Frost, 2002). The strategy must also be providing a clear
message which the consumers can strongly relate to with the
brand image congruency. It also should be focused on
personal rather than societal factors which would generate
stronger brand associated feelings and would result in
strengthening of brand’s as well organization’s position in
the consumer minds as well as in the marketplace.The findings are valuable from various viewpoints. On the
managerial front, it provides marketers of conspicuous brands
with an interesting opportunity of marketing their brand in
the middle-aged consumer segment which has high potential
but is seldom studied. Moreover, it also provides marketers
with an insight into the specific category of automobiles in
which psychological association variables contribute strongly
to the cause of conspicuous consumption along with brand
associations however has been underutilized in the present
day communication strategy by the marketers. On the
academic and research front, the findings provide a new
development in the area of researching into the phenomenon
of conspicuous consumption as well as open discussion with
regard to the middle-aged consumer segment and their
consumption patterns.
Limitations and future directions
As the study was based on a single sector and single consumersegment, the findings should be approached with caution.From the study it can also be concluded that effects of
psychological and brand antecedents on consumers’conspicuous consumption will be different when examiningdifferent product and demographic target segments. Given
the focus on middle-aged consumers, generalisations beyondthis age group should be undertaken with some reservation.
Based on these limitations future research should extend thisarea of inquiry into other consumer segments, different typesof product categories and brands within them, and also focus
on different cultures. Focusing on consumer differences inrelation to conspicuous consumption of specific brands couldalso benefit by incorporating personality variables to help
understand such behaviour in details.The study of middle-aged consumers and their tendencies
towards conspicuous consumption is relatively new andunder-researched and therefore opportunities for futureresearch are ample. One example of future research may
include studying various other environments in terms ofmarkets and industries that have already differentiated
products offered for sale and/or selling environments alongthe identified dimensions of psychological and brandantecedents. The study can also be extended further to
determine the variation in sales and other measurements ofsuccessful business practices by employing the above stated
strategies.This study was limited to the South-East of the UK and
could be replicated in other parts of the world to observe the
similarities and differences among the consumers’conspicuous consumption habits. Organizations who deal
with conspicuous consumption products/services wouldsurely benefit from such studies.
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About the author
Paurav Shukla is a senior lecturer at the Brighton BusinessSchool, University of Brighton, UK. He possesses a wide
range of industry and academic experience from middle tosenior level across various industries. He has been involvedwith various EU funded research projects involving several
nations from the EU and Asia. He has been deliveringcorporate training and consulting assignments for various
organizations in India, UK as well as other EU and Africancountries. He is a guest editor for the special issue on“Emerging paradigms in Indian marketplace” for Asia Pacific
Journal of Marketing and Logistics. He has written widely inthe area of customer expectations management, and SMEmanagement in international as well as national level journals.
Paurav Shukla can be contacted at: [email protected]
Executive summary and implications formanagers and executives
This summary has been provided to allow managers and executivesa rapid appreciation of the content of the article. Those with aparticular interest in the topic covered may then read the article intoto to take advantage of the more comprehensive description of theresearch undertaken and its results to get the full benefit of thematerial present.
Mid-life high life – crisis, what crisis? Targeting older
conspicuous consumers
IntroductionWhen it comes to the youth market brand managers havecome to understand every need and vulnerability. Research
Conspicuous consumption among middle age consumers
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abounds in examining their purchasing behaviour for itemssuch as fashion accessories, mobile phones and otherextensions of youthful statements of “this is who I am”.When it comes to conspicuous consumption, purchasingthings, especially expensive things in a way that people notice,young consumers are in a league of their own – or are they?
For every youthful consumer there is a middle aged onewith more money to spend who would rather like to benoticed too. Those in the 40-60 age brackets are more likelyto have a higher income and a better job – a career in fact.They are out there spending their hard earned cash on bigticket items such as cars and houses, big, big ticket items.Bigger ticket items than a few clothes or a better mobilephone. Yet to read the marketing literature you would hardlythink so, until now.
In a rare study by Dr Paurav Shukla of Brighton BusinessSchool in the UK examines consumer attitudes in relation tothat good, old fashioned status symbol the automobile. Whiletheir utility matters, automobiles also provide a greatopportunity to display status, personality and self-image.People may feel they need cars, although that has becomecontentious in this more environmentally aware age. But theyalso provide a great opportunity to say “this is who I am”. Itseems that making this statement crosses the generations.How we choose to make it is where there is room fordifference.
Marketing’s missed opportunityComing to terms with conspicuous consumption among themiddle aged is to begin to address marketing’s missedopportunity – although it’s tempting to assume that there aresavvy car sales staff who know the emotions rather wellalready. However, the Shukla study reveals that there is morethat they can do, opportunities that are being missed. Thesurvey takes in customers of the BMW, Mercedes Benz andLexus dealerships in East Sussex in the UK, the University ofBrighton’s backyard. Focusing on how consumers associatethemselves with these brands holds the key to marketing themsuccessfully.
It is an interesting and conflicting area to look at. It leads usin to human emotions that pull in opposite directions – theneed for uniqueness and the need for conformity. The Irishmanagement academic Ivor Kenny dubbed it “freedom andorder”. There is a whole book in the subject. Ivor Kennywrote it. With conspicuous consumption the drive foruniqueness is the key. On this dimension, the greater theuniqueness of the product the higher the value ascribed to it –the more of them there are around the less they are deemed tobe worth.
A study conducted in the 1950s when language was simplernoticed the snobbishness effect and the need to jump on thebandwagon. Essentially if other people are getting them I
want one too; the need to be different and the need to be thesame once more. We are a contrary species!
It does get slightly more straightforward however as withconspicuous brands, such as BMW, Mercedes Benz andLexus, buying behaviour is affected more by the personalfactors – it says who I am, it will enhance my image – thanthe societal factors – e.g. gaining respect. Understanding thisis at the heart of addressing the missed opportunity.
Big names not quite hitting the spotAutomobiles are designed and built by engineers so perhapswe should not be too surprised when product and engineeringfeatures dominate the marketing messages, even forprestigious cars. Lexus’ “The pursuit of perfection” reflectstechnical aspects of the vehicle, BMW’s “The ultimate drivingexperience” highlights performance. It is emotion that will byand large determine the success of the sale. The big brandsare spending a fortune on glossy promotion without hittingthe spot in terms of the message.
Recognition of the impact of psychological and brandantecedent is important. It explains the factors that middleaged customers consider when making buying decisions forconspicuous products. The Brighton research integratesmultiple standards into a single framework for comparison.
The psychological associations to measure are:. gaining respect;. gaining popularity;. noticed by others;. showing who I am;. symbol of success;. symbol of prestige;. indicates wealth;. indicates achievement;. interested in status; and. enhances my image.
The corresponding brand associations are:. brand symbolism;. self-concept and brand image congruency;. brand familiarity; and. brand aroused feelings.
These are the factors to measure and the associations tostress. The opportunity is there for the taking.
In western society a prestigious car bought by someone inmiddle age is often considered a “mid-life crisis”. Well it’smid-life, but something more significant – an ongoing andsustainable pattern of purchasing behaviour, and anopportunity to get the message right, and do better.
(A precis of the article “Conspicuous consumption among middleage consumers: psychological and brand antecedents”. Supplied byMarketing Consultants for Emerald.)
Conspicuous consumption among middle age consumers
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Journal of Product & Brand Management
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