How Can NRCS Clients Use the

Conservation Client Gateway

http://www.nrcs.usda.gov/clientgateway

Jan-2016

What is the Conservation Client Gateway?

Conservation Client Gateway is a new NRCS public website that provides individual landowners and land users the option to request conservation technical and financial assistance from NRCS.

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Client Gateway Benefits• Requests can be made by the client and automatically

sent to the NRCS Field Office where the land in the request is located

• Email notification are sent to the client and field office staff when requests have been submitted

• Documents can be electronically signed on-line by the client

• Financial assistance can be applied for on-line

Accessing the Conservation Client Gateway

Clients will need the following to access the Client Gateway:

• A USDA eAuthentication Level 2 Account• A USDA Service Center Information

Management System (SCIMS) individual customer record that is linked to their eAuthentication account

• Internet access

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Using Conservation Client Gateway5 tabs at the top of the Client Gateway Home Page provides the user options to request assistance, or to view information.

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Visit the Conservation Client Gateway website at

Choose the “Get Started Button” on how to access the system for the first time

If you already have access, choose the login button

http://www.nrcs.usda.gov/clientgateway

Conservation Client Gateway - Get Started

The signup process for Conservation Client Gateway involves a few steps:

1. Creating a USDA eAuthentication (eAuth) Level 2 account to access Client Gateway

2. Validating your identity Linking your eAuth Account to your USDA Customer Record

Step 1 - Getting Your Information Together

To access the Conservation Client Gateway, you need to have an individual client record in the USDA Service Center Information Management System (SCIMS).

• If you are unsure if you have a USDA SCIMS customer record, or whether it has a valid primary email address, contact your local NRCS or

FSA office.

Step 2 - Create your eAuthentication Account

1. Sign up for a USDA eAuthentication Level 2 account (create a User ID and Password)

2. You will receive an email from USDA eAuthentication, click the link to “Activate your account”

3. Choose how to validate your identity, online, or in-person

Step 3 – Validate your Identity

You have 2 options to validate your identity:

1. Visit a Local Registration Authority (LRA) in-person at your local Service Center

2. Go online using the NRCS Application Access Assistant (AAA)

Option 1 – In-Person with an LRA

1. Call the Service Center Office and make an appointment to visit the LRA in person

2. Take your government issued photo ID

3. The LRA will validate your identity and promote your account

4. Ask the LRA to have your SCIMS record linked to your eAuth account

Once your eAuth account is a Level 2 and linked to your SCIMS record, you can go to the Conservation Client Gateway website and use the login button to access your information and submit requests for conservation assistance.

Option 2 – Online using the NRCS AAA

Go to the Conservation Client Gateway website and click the login button:

1. You will be prompted to enter your social security number

2. You will be taken to a page with a list multiple-choice questions. Select the correct answer for each of the questions

3. You will receive an email from USDA eAuth to notify you your account is now a Level 2. The email does not provide links to the Client Gateway and is for reference only

Option 2– Online using the NRCS AAA Cont.

4. You will be taken through a process to link our SCIMS record to your eAuth account online

When the AAA is successfully completed you will automatically be taken to the Client Gateway Home Page, Where you will be able view your information and submit requests for conservation assistance.

Request Assistance Tab

Through “Request Assistance” tab clients can:

• Request Conservation Technical AssistanceRequest a new conservation planRequest technical assistance for natural resource

concerns

• Apply for Financial AssistanceClients can apply on-line for conservation Farm Bill

programsClients can eSign applications and other documents

on-line 13

Request Technical Assistance

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Request Assistance Cont.

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Request Assistance Cont.

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Request Assistance Cont.

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Request Assistance Cont.

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Request Assistance Cont.

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Manage Plans and Practices Tab

Through the “Manage Plans and Practices” tab clients can:• View their conservation plans and associated

practice schedules• View plan and practice summary and detail

information, and view documentsassociated with a plan

• Report completed practices• View plan modification and practice requests

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Agreements Tab

Through the “Agreements” tab clients can:• View financial assistance applications• View and manage financial assistance contracts• Make and view contract modification requests• Report completed contract items• View practice certification requests

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Manage Payments Tab

Through the “Manage Payments” tab clients can:• View payments due to them for completed and

certified contract items• Request payments by signing the NRCS-CPA-1245,

Request for Payment

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Account Tab

Through the “Account” tab clients can:• View their current customer profile information,

which is stored in the Service Center Information Management System (SCIMS)

• Request changes to the SCIMS information

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Visit the Conservation Client Gateway website athttp://www.nrcs.usda.gov/clientgateway

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Point of Contact:Jose M. Mendoza

Supervisory District ConservationistPaola, Kansas

(913) 294-3751jose.mendoza@ks.usda.gov

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Thank You !

Any Questions??????

Helping People Help the Land

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USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited

from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual

orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political

beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all

bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print,

audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-

2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program

information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found

online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and

provide in the letter all of the information requested in the form. To request a copy of the complaint form, call

(866) 632-9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.

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On Your Browser Type in Conservation ClientGateway or www.nrcs.usda.gov/clientgateway