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    consumer insight

    The Hard Discounter Report

    The current millennium hasheralded the emergence odiscounters across Europe and

    the recognition o a new orcein developed retailing. Over thelast ew years, the growth o thisormat has taken many retailersand manuacturers by surprise andtriggered a clear need or responsestrategies to capitalise on the

    growth trend.

    Designing eective response strategies has, however, been notably

    dicult given the absence o actual, objective inormation on

    discounters. The intentionally low visibility o prominent players

    within the discount segment has contributed to this and stymied

    eorts to create a useul appreciation o the workings o the discount

    channel. A deliberately low media prole, unavailability o publishedresults and lack o cooperation with industry bodies and service

    providers have made the discounter segment almost impenetrable.

    For the rst time, The Nielsen Company, the worlds leading

    marketing inormation company, has been able to measure sales in

    this growing sector through its proprietary Hard Discounter

    research method and has also integrated these results with other

    areas including Analytics, Consumer Panel to present the best

    prole and understanding o Hard Discounters today. By tracking

    discounter sales trends in a systematic manner or the rst time,

    we have uncovered the aspects that are dening and driving thediscounter phenomenon in Europe.

    Admittedly, the size and scope o any exercise to understand

    discounters is a demanding one that entails dealing with an

    enormous amount o data and statistics. To create greater clarity

    this report ocuses on two o the largest and pre-eminent players

    within this segment. Both Aldi and Lidl are synonymous with

    discount retailing and are clear leaders within the segment. For

    many, they are the bellwethers o the discount world and their

    strategies are a powerul indicator o where the discount channel is

    heading and the width o tactics it typically employs in the markets

    where it exists.

    Europe June 2007

    An Overview o Aldi and Lidl in Europebased on The Nielsen Companys coverage o the Hard Discount channel across Europe

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    The lack o uniormity in Aldis progression and country-specic

    perormance is also refected at a category level. At a pan-European

    level, Aldis share o trade across categories appears to vary

    widely. Despite a remarkable 17% share o trade or ready-to-drink shel stable juice across Europe, it has a meager 2% share o

    deodorants. These disparities point to the act that consumers may

    be choosing to shop within discounters or some items but not or

    others. It also means that in some markets, non-discounters and

    manuacturers have adopted successul strategies to ght o Aldi.

    Interestingly however, Aldis strength in select categories seems

    to be geographically consistent. When analysed or their relative

    importance to Aldis assortment, the categories that registered a

    high importance were common across countries, pointing to its

    ability to deliver better value to consumers or certain categories.

    (See Charts 3 and 4)

    In terms o pricing, despite the act that Aldis product quality is

    typically good, it still occupies the position o a price ghter. On

    average, its price across categories is lower by a sizeable 40% and

    slightly less (30%) in Germany. Once again, a lack o uniormity is

    evident in pricing as well. Price alignment or the same category

    is limited with the same category operating at dierent levels o

    discount to the average category price across dierent countries.

    There are also actors other than price that may be working in

    avour o Aldi within some categories vis--vis others. For instance,

    in the Toilet Paper category, a limited 10% discount appears

    to have resulted in a 16% share o trade or Aldi. Conversely, in

    categories like Shampoos and Deodorants, a deeper level o price

    discount (-50%) has not necessarily guaranteed a higher share o

    trade. Once again, variations in product quality, pricing strategies

    and emotional pay-os appear to be at play.

    Typically characterized by smaller category assortment sizes,

    discounters use more limited product ranges to ensure streamlinedoperations, ecient sourcing and better shel utilization. This results

    in tremendous savings that enable greater price compression. Aldi

    too oers an average o just seven items per category with each

    item clocking sales o over 10 million annually. By limiting the

    number o items, Aldi manages to ensure that suppliers produce

    sizeable volumes o each item in a single run and extract even

    greater economies o scale. Faster turnover and logistically ecient

    pallets result in greater product reshness and even more protable

    inventory management. (See Chart 5)

    Belgium

    France

    Germany

    Ireland

    Netherlands

    TOTAL

    11.9

    2.0

    16.2

    0.8

    8.2

    0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0

    9.7

    Total FMCG

    Juice - Ready to Drink (shelf stable)Toilet Paper

    Coffee - InstantPaper Towels

    Chocolate ConfectioneryChips/Snack Mixes

    Feminine Hygiene - Panty LinersCoffee - Beans/Ground

    Pet FoodFacial Tissues/Handkerchiefs

    Toilet CleaningDish Cleaning - Automatic

    TOTAL FMCGYoghurt

    Dish Cleaning - HandPasta/Noodles

    Butter/MargarinePackaged Water

    Laundry DetergentsBaby DIapers

    Air FreshenersHousehold Cleaners

    Feminine Hygiene - Towels/PadsFabric Softeners

    InsecticidesFeminine Hygiene - Tampons

    Hair - StylingBeer

    DeodorantsHair - Colour

    Hair - Shampoo

    Shaving - BladesShaving - Razors - Disposable

    0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0 20.0

    Share Value

    250

    200

    150

    100

    50

    0

    Shaving

    -Blad

    es

    Hair-

    Colou

    r

    Shaving

    -Razo

    rs-D

    isposable

    Hair-

    Sham

    poo

    Deod

    orants

    Hair-

    Stylin

    g

    AirFresh

    eners

    Toile

    tClea

    ning

    Femini

    neHygien

    e-To

    wels/

    Pads

    Femi

    nineH

    ygien

    e-Ta

    mpon

    s

    Fabri

    cSoft

    eners

    Butte

    r/Marg

    arine

    Femi

    nineH

    ygien

    e-Pa

    ntyLin

    ers

    Pape

    rTow

    els

    PetF

    ood

    Laun

    dryDe

    terge

    nts

    Packa

    gedW

    ater

    Yogh

    urt

    Househ

    oldClea

    ners

    Coffe

    e-Be

    ans/G

    round

    Pasta

    /Noo

    dles

    ToiletP

    aper

    Juice

    -Rea

    dyto

    Drink

    (Shelf

    Stable

    )

    Belgium

    France

    Germany

    Netherlands

    Weaker Aldicategories

    Stronger Aldicategories

    3000

    2500

    2000

    1500

    1000

    500

    0

    Aldi North: 4274 Stores Aldi South: 2344 Stores

    395

    240

    670

    2425

    12

    410

    122

    370

    1616

    30 8

    320

    Belgi

    um

    Denm

    ark

    Fran

    ce

    Germ

    anyN

    orth

    Luxe

    mbo

    urg

    Neth

    erlan

    dsSp

    ain

    Austria

    Germ

    anyS

    outh

    Irelan

    d

    Switz

    erlan

    d

    Unite

    dKing

    dom

    Chart 1

    Chart 2

    Chart 3

    Chart 43

    Aldi is present in 14 European countriesNumber o Aldi stores in Europe

    The share o trade o Aldi is very dierent by countrydue to number o stores and customer demandShare o trade: Aldi, by country

    The share o trade o Aldi in Europe is very dierentby categoryShare o trade: Aldi, by category

    The Aldi strength by category tends to be similaracross countriesCategory relative importance in Aldi assortment

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    Within Aldis stores, the assortment is predominantly local with an

    extremely limited presence o branded goods. When branded goods

    do get listed within discounters, it is usually with just one item. In the

    last year (2006), less than ve new brands were introduced in Aldi

    stores, or example in Belgium, Netherlands or France.

    A notable aspect o Aldis assortment strategy is that it is constantly

    reviewed and revised to ensure that only the highest selling items

    continue in order to maintain protability. On average Aldi tends to

    introduce 350 new items or strongly modied items per year in its

    stores.

    Focus on Lidl in EuropeLidls expansion across Europe has been aggressive and ongoing.

    Currently present in 20 countries across Europe, Lidl has opened stores

    at the rate o one per day over the last 15 years. Its largest markets in

    terms o the number o stores it has in each are Germany, France, Italy,

    Spain, UK and Belgium. Across this wide network o stores Lidl ollows

    a centralized approach to assortment management with the same

    assortment present in each store.

    Like Aldi, Lidl too does not have its stores distributed

    evenly across the markets where it is present. Its

    wider range o geographic ocus and lower

    overall store density has resulted in broad

    variations in its share o trade in each

    country. In markets such as Germany and

    Greece, Lidl has cornered a respectable

    share o trade but appears to be less

    successul in Ireland and the Netherlands.

    The turnover per store mirrors the trend in

    overall share o trade within a country. Together

    with dierences in store numbers, the average

    turnover per store indicates that this is also likely to refect

    consumer demand or the discount channel in these countries.

    Analysed more closely at a category level, Lidls share o trade diers

    vastly across individual categories when viewed at a regional level. In

    categories like Juice, Toilet Paper and Chocolate Conectionery, it has a

    high single digit share o trade but in categories like Shaving Blades and

    Razors, Hair Shampoo and Hair Colour, its share is negligible.

    (See Chart 6)

    Notably, Lidls category strengths are observed to be identical across

    boundaries. When analysed or a given categorys relative importance

    in the Lidl assortment, the results are similar across countries.

    Exceptions to this situation occur only in a ew categories where a

    dierence in local tastes infuences purchase behaviour strongly. Forinstance, categories like Beer show wide variations due to dierences

    in consumer preerence that may be likely to avour more local brands.

    (See Chart 7)

    Lidls pricing level too appears to change depending on the country and

    category under analysis. At a country level, its price dierential versus

    the rest o the market is almost always over 30%, ie Lidls products

    retail or less than 70% o the market price. The sole exception to

    this being Germany where Lidl possesses a lower dierential o 18%

    compared to the rest o the market. This is primarily due to the act

    that Lidl in Germany stocks branded goods thereby lowering the

    degree o discount between its products and the rest o the market on

    an overall basis.

    True to its discount positioning, Lidl, like its counterpart Aldi, is a

    price ghter that sells products at a discount to other players in a

    given category. The level o discount does change depending on

    the category. In categories like Toilet Paper, Baby Diapers and Facial

    Tissues, the discount hovers between 10%-20%. This diers

    drastically compared to a much deeper level o discount

    in other categories such as Deodorants and HairShampoos where the level o discount goes as low

    as 60%-70%.

    Interestingly, the pattern o discounts within

    categories is not consistent across the markets

    where Lidl is present. For each category,

    dierences in pricing relative to the countrys

    average price or that category show stark changes.

    This lack o pricing alignment is likely to be the result

    o lack o uniormity in terms o competitor pricing. This

    can be seen clearly by comparing the price dierential or each

    o the categories Lidl is present in with its share o trade within that

    category. In categories like Juices, Toilet Paper and Instant Coee, Lidl

    owns a reasonably good share o trade despite being only 15%-30%

    lower than the category average. In categories like Deodorants and

    Shampoos where Lidl trades at a much higher discount (approximately

    60%), it owns a paltry share o trade. This indicates that price is not

    the only determinant o consumer otake and other actors such as

    preerence and perceived quality are at play. (See Chart 8)

    4

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    For a discounter, Lidl appears to have a wider assortment within

    each category and country. On average, it lists about 13 items per

    category. This average is distorted towards the higher side in countries

    like Germany where Lidl also carries branded goods. A wider range is

    also the result o the act that branded goods within Lidl do not act asreplacements or Private Label but are carried in addition to them.

    Unlike Lidls Private Labels which are matched across countries and

    ollow a common basket o products, its assortment or branded

    goods tends to be more country-specic and comprises local brands.

    While Lidl stocks an average o nine branded goods in Germany, it

    carries no branded goods in the Netherlands and Portugal. On the

    other hand, in France or instance, Lidl has introduced multiple brands

    o Bahlsen, Ferrero, Masteroods, and Unilever over the last year.

    This signals a country specic strategy to assortment management

    that complements the existing regional assortment present in all Lidl

    stores. On average Lidl introduces two SKUs or every brand it carries.

    Chart 5

    10.0

    9.0

    8.0

    7.0

    6.0

    5.0

    4.0

    3.0

    2.0

    1.0

    0.0Austria

    Large proportion of goodson palletts

    D en ma rk F ra nc e G er ma ny(Aldi South)

    Germany(Aldi North)

    N et he rl an ds S pa in A ve ra ge

    8.3

    5.2 5.3

    8.7

    6.7

    5.3

    6.7 6.6

    Juice - Ready to Drink (shelf stable)Toilet Paper

    Chocolate ConfectioneryCoffee - Instant

    Coffee - Beans/GroundChips/Snack Mixes

    Dish Cleaning - HandHousehold CleanersYoghurt

    Packaged WaterTOTAL FMCG

    Facial Tissue/HandkerchiefsLaundry Detergents

    Pet FoodFeminine Hygiene - Panty Liners

    Butter/MargarineBaby Diapers

    Fabric SoftenersFeminine Hygiene - Tampons

    Dish Cleaning - AutomaticFeminine Hygiene -

    Toilet CleaningAIr Fresheners

    BeerHair - Styling

    DeodorantsHair - Shampoo

    Shaving - Razors - DisposableHair - Colour

    Shaving - Blades

    0.0 2.0 4.0 6.0 8.0 10.0 12.0

    Share Value

    Chart 6

    250

    200

    150

    100

    50

    0

    Shaving

    -Blades

    Hair-Colour

    Shaving

    -Razors-Disposable

    Hair-Shampoo

    Deodorants

    Hair-Styling

    FeminineHygiene-Towels/Pads

    DishCleaning-Automatic

    FeminineHygiene-Tampons

    FabricSofteners

    Butter/Margarine

    FeminineHygiene-PantyLiners

    PetFood

    LaundryDetergents

    Chips/SnackMixes

    Coffee-Beans/Ground

    Coffee-Instant

    ToiletPaper

    Juice-ReadytoDrink(ShelfStable)

    Belgium

    Czech Republic

    France

    Germany

    Hungary

    Netherlands

    Chart 7

    0.0

    -10.0

    -20.0

    -30.0

    -40.0

    -50.0

    -60.0

    -49.6

    -38.4

    -44.8

    -18.9

    -38.3

    -34.5 -33.7

    Belgium

    CzechRepublic

    France

    Germany

    Greece

    Hungary Netherlands

    Chart 85

    The average number o items oered by categoryremains very limitedAverage number o items by category

    The share o trade o Lidl in Europe is verydierent by categoryShare o trade: Lidl, by category

    The Lidl strength by category tends to be similar

    across countriesCategory relative importance in Lidl assortment

    Lidl has opened storesat the rate of one per

    day over the last 15years

    Lidl is a real price ghter but branded goodsimportance in Germany reduces this levelPrice dierential vs Total country in % (equ sales). All categories in scope

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    Comparison of Aldi andLidl in Europe

    A combined assessment o Aldi and Lidl in Europe leads to acomparison o the two leading players. In an overall regional

    evaluation, Lidl is more aggressive than Aldi with a presence in 23

    countries compared to 14 or Aldi. Cumulatively, Lidl has increased its

    stores by a multiple o ten over a 15 year time rame. At this rate, it has

    ar outpaced Aldi which has seen a doubling o stores over the same

    period.

    Geographically, Germany is a large portion o the Aldi and Lidl

    portolios but is a more predominant part o Aldis presence in the

    region representing more than hal its total number o stores. A similar

    comparison or Lidl reveals a much lower proportion o stores in

    Germany which houses less than hal o Lidls stores in Europe.

    An analysis o the number o inhabitants per store in each country

    gives us an idea o how store density infuences shopper dynamics.

    The average distance a shopper needs to travel to reach an Aldi store

    is shorter than the distance a shopper needs to travel to reach a Lidl

    store. This can be an important gauge o shopper proximity in a sector

    where location has an important bearing on visibility and ootalls.

    At a category level, Aldi and Lidl have a lot in common. Their strengths

    and weaknesses are similar across Europe and may be symptomatic o

    the act that their position in these categories is more a result o their

    competitors weaknesses than just their own inherent strength.

    (See Chart 9)

    The dierences in pricing strategies are demonstrated by their price

    dierential to the rest o the market. While they are both at a discount

    to the overall market, Aldi claims a stronger discounter positioning on

    a comparative basis. This is undamentally due to the greater presence

    o branded goods within Lidl which tend to be at a lesser discount

    than the discounters Private Label assortment. Again, the variation in

    price dierentials across countries is explained by the act that Lidls

    assortment o branded goods varies at a country level and its variation

    within the assortment is not uniorm across countries.

    The key dierence in assortment strategies between the two

    discounters is the size o the assortment. Generally, Lidls assortment

    size is much larger than Aldi which preers a more rationalized number

    o items per store and category. In select geographies like France

    and the Netherlands, however, both players maintain smaller, more

    manageable assortment sizes.

    Apart rom size there are two apparent deviations in the assortment

    management practised by Aldi and Lidl. While Lidl has a central

    core set o Private Labels ound in every country, Aldis Private

    Label assortment is more country specic and less regional. This has

    clear implications on the cost advantages related to sourcing since a

    centralized approach would provide better economies o scale while

    a localized approach customized to local tastes may improve the rate

    o otake and hence sales volumes. Another dierence mentioned

    earlier is the approach to stocking branded goods. Lidl stocks a greater

    number o branded goods per store and category while Aldi stocks a

    negligible number.

    20.0

    18.0

    16.0

    14.0

    12.0

    10.0

    8.0

    6.0

    4.0

    2.0

    0.0

    12.0

    10.0

    8.0

    6.0

    4.0

    2.0

    0.0

    Aldi Lidl

    Shavi

    ng-B

    lades

    Hair-

    Colou

    r

    Shav

    ing-R

    azors

    -Disp

    osable

    Hair-

    Sham

    poo

    Deod

    orants

    Hair-

    Stylin

    gBe

    er

    AirFr

    eshen

    ers

    Toile

    tClea

    ning

    Femini

    neHyg

    iene-

    Towe

    ls/Pa

    ds

    DishC

    leanin

    g-Au

    tomati

    c

    Femini

    neHy

    giene

    -Tam

    pons

    Fabric

    Softe

    ners

    Baby

    Diape

    rs

    Butte

    r/Marg

    arine

    Femi

    nineH

    ygien

    e-Pa

    ntyLin

    ers

    PetF

    ood

    Laund

    ryDe

    terge

    nts

    Facia

    lTiss

    ues-

    Hand

    kerch

    iefs

    TOTA

    LFMC

    G

    Packa

    gedW

    ater

    Yogh

    urt

    House

    hold

    Clean

    ers

    DishC

    leanin

    g-Ha

    nd

    Chips

    /Snack

    Mixe

    s

    Coffe

    e-Be

    ans/G

    round

    Coffe

    e-Ins

    tant

    Choc

    olate

    Confe

    ction

    ery

    Toile

    tPap

    er

    Juice

    -Rea

    dyto

    Drink

    (Shelf

    Stable

    )

    Chart 9

    Aldi and Lidl are strong on the very same categories acrossEurope

    Share o Trade Aldi and Lidl in Europe (in %)

    6

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    Threats to Lidl and Aldi

    This report is meant to explain the various acets o the discounter

    model as it has ormed in Europe and does not intend to evaluate

    the eectiveness and/or ineectiveness o various approaches tocountering discounters.

    However, it would be useul to enumerate the various competitive

    actions and reactions to discounters such as Aldi and Lidl that have

    been applied by other retailers. These reactions all into various

    categories and cover a gamut o tactical actions.

    Promotion

    Competing chains have realized the importance o in and

    outs or durables and textiles and that it oers shoppers an

    incentive or the weekly visit to Aldi and Lidl. This was proven bythe importance o start o eature day or both chains and now

    an increasing number o chains oer similar one time deals to

    attract ootalls.

    Assortment

    Chains have extracted greater pricing fexibility by using a basic

    assortment composed o both high quality and very low prices

    and by purchasing large quantities o the same item across

    countries. These economies o scale have been applied to

    various aspects o sourcing such as logistics and pallet handlingo goods to create greater price parity. The generic multi-

    country ranges created as a result have had an impact on Aldi

    and Lidl.

    Active and regular re-assessment o assortments by competing

    retailers have matched the vibrancy o Aldi which tends to

    replace or strongly modify 350 of its 1,000 items per year in its

    assortment.

    Lidl tends to pay limited attention to local needs by promoting

    an European assortment. In such a scenario, non-discount

    competitors have ound gaps that can be exploited by stronglocal brands catering to local sensibilities in categories where

    this matters.

    Product Dierentiation

    Retailers and manuacturers have created strong brands

    with clearly dened economic, unctional or emotional value

    additions recognized by consumers. This has been bolstered

    with innovations that cannot be easily imitated.Eective advertising has helped manuacturers dierentiate

    their brands strongly in the mind o the consumer. This increases

    the barriers to switching to the brands oered by Aldi and Lidl,

    and creates greater loyalty amongst shoppers.

    Segmentation and Targeting

    Eectively segmenting and targeting consumers by making

    products that are recognized by them as a more relevant

    solution to their needs has been a strategy employed by

    non-discount retailers. With a greater width o assortment,catering to shoppers diering needs helps create a sense o

    something or everyone and can deliver on a variety o shopper

    requirements.

    Format Innovation

    Some retailers have created innovative ormats to capitalize

    on the importance o proximity and its infuence on shopper

    decisions. By identiying interception points based on Aldi

    and Lidls location, retailers have been able to create Express

    ormats.

    Smaller store variants that cater to the shoppers need or the

    convenience o shorter distances to stores; new sel-service

    scanners in mid-sized stores have also made the shopping

    check-out experience aster and thereore a more preerable

    option.

    Research

    The increased availability, granularity and eectiveness o data

    and research have been used heavily by competing retailers

    and manuacturers to optimise their oering to clients. Aldi and

    Lidl are known or limited interest and investments in market

    research.

    7

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    Homing in on the Discounter Phenomenon a Consumer Panel View o Aldi and Lidl inEurope

    An overview o six representative European markets that

    include the top ve countries and Portugal show us that Aldis40 million shoppers and Lidls 60 million shoppers combined

    outnumber the cumulated shoppers o all other retailers across

    these countries. Despite this, and the act that Lidls geography

    has resulted in more than hal its shoppers residing outside its

    country o origin, a majority o the Aldi and Lidl shoppers are

    concentrated in Germany. (See Charts 10 and 11)

    Lidl

    Aldi*

    Banner 3

    Banner 4

    Banner 5

    *Aldi excluding Switzerland

    60.3

    42.3

    26.0

    20.6

    19.8

    70.0

    60.0

    50.0

    40.0

    30.0

    20.0

    10.0

    0.0

    Aldi

    33.129.1

    10.1

    7.0

    5.5

    4.52.71.4

    4.3

    4.8

    Lidl

    Finland

    Portugal

    Italy

    Spain

    UK

    France

    Germany

    * Aldi excluding Switzerland

    France

    Germany

    UK

    85.6% 85.0%84.5%

    18.3%

    14.8%

    18.3%

    16.4%

    19.4%

    17.3%

    100.0%

    80.0%

    60.0%

    40.0%

    20.0%

    0.0%2003 2004 2005

    * Aldi excluding Switzerland

    0

    40.0

    30.0

    20.0

    10.0

    0.0

    Portugal

    UKSpain

    Italy

    France

    Aldi Lidl

    France

    GermanyGermany

    10,000shoppers perstore mark

    500 1000

    Number of stores

    *Aldi excluding Switzerland

    Numberofshoppers

    TotalShoppersforthisRetailerin2005(millions)

    1500 2000 2500 3000 3500 4000 4500

    Finland

    Chart 10

    Chart 11

    Chart 12

    Chart 13

    Analysed individually, Aldi and Lidl stores emphasize this eature even

    more. Looking at data across 66,000 households (using Nielsensproprietary Hard Discounter research method) or each household

    during each shopping trip indicates that Aldis conservative approach

    to market expansion has resulted in a comparatively lower penetration

    in large markets like France and the UK. The number o shoppers it

    attracts per store however is similar to Lidl and this may be indicative

    o latent demand that has the potential to be tapped in the uture.

    (See Charts 12 and 13)

    What does consumer panel data tell us about the discount shopper?

    10

    Total number o shoppers by retailer(Finland, France, Germany, Italy, Portugal, Spain, Switzerland, UK -134 Millions Hhs - 2005)

    Aldi and Lidl: number o shoppers by country

    Source: Nielsen Homescan

    Source: Nielsen Homescan

    Source: Nielsen Homescan

    Source: Nielsen Homescan

    (Finland, France, Germany, Italy, Portugal, Spain, Switzerland, UK -134 Millions Hhs - 2005)

    Aldi* - shopper penetration by country(Shoppers in % o countrys households - 2005)

    Aldi and Lidl: number o stores and shoppers(Finland, France, Germany, Italy, Portugal, Spain, Switzerland,UK -134 Millions Hhs - 2005)

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    Lidl on the other hand, has employed its wider network o stores to

    eectively penetrate the geographies it is present in. An analysis o

    shoppers in each country indicates that Lidl has managed to attract74% o Portuguese shoppers, 60% o Finnish shoppers and nearly

    40% o French shoppers. These numbers are proo that the discounter

    concept has taken root rmly across very dierent cultures and

    shoppers. (See Chart 14)

    Chart 16

    Germany

    UK

    France

    85%

    % Penetration Annual spend/shopper () Annual trips per shopper Spend per basket ()

    19%

    17% 321

    222

    544 27

    10

    10 33.46

    22.46

    20.15

    Germany

    Portugal

    Finland

    France

    Spain

    UK

    Italy

    % Penetration Annual spend/shopper () Annual trips per shopper Spend per basket ()

    20.9%

    28.3%

    37.1%

    40.1%

    61.9%

    73.5%

    74.8%

    215

    224

    203

    359

    228

    372

    356

    9

    11

    8

    12

    17

    14

    19

    23.92

    20.00

    25.42

    30.70

    13.40

    27.16

    18.74

    Chart 14

    Yet, there are no simple answers to what works best. Even with the

    discount ormat becoming a widely known option in the retailing

    environment, its popularity diers across markets. In Aldis case,

    shopper buying behaviour displays wide fuctuations in the value and

    requency o shopping trips. In Germany or instance, Aldis shoppers

    spend an average o 544 Euros per year and visit Aldi stores at least

    twice each month. In France and the UK however, Aldis shoppers

    spend much less within Aldi stores and only visit 10 times a year.

    (See Chart 15)

    Lidls shoppers on the other hand seem more consistent regardless

    o geography. Lidls German shoppers spend an average o 356 Euros

    within its stores and visit them 19 times annually. This makes themvery similar to Lidl shoppers who visit Lidl with the same requency

    in countries like Finland, France and Portugal. These numbers suggest

    that Lidl has managed to become an ingrained part o the shopping

    populaces purchase routine and not an occasional occurrence.

    (See Chart 16).

    These observations oer interestingcues to approaching the hard discountphenomenon. By taking the shopperperspective, it becomes clear thatthere are larger strategic themes that

    are dictated by the plans and actiono each discount giant. But that thesethemes are being propelled orwardby real changes in shopper behaviourduring the shopping trip. It is these cuesthat, i studied more closely, can helpdivine the uture o retailing in Europe.

    71.6% 74.2% 74.8%

    73.5%

    40.1%

    28.3%

    56.0%

    38.6%

    36.0%

    26.6%

    44.0%

    37.8%27.7%

    24.4%

    100.0%

    80.0%

    60.0%

    40.0%

    20.0%

    0.0%2003 2004 2005

    Finland

    France

    Germany

    Portugal

    Spain

    UK

    61.9%

    37.1%

    Chart 15

    11

    Lidl - shopper penetration by countryLidl shoppers - purchase behaviour across countries

    Source: Nielsen Homescan

    Source: Nielsen Homescan

    Shoppers in % o countrys households - 2005

    Aldi shoppers - purchase behaviour across countriesGermany, France, UK - 2005

    Germany, Portugal, Finland, France, Spain, UK, Italy - 2005

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