Connected Living: Business Models in Service Delivery

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Partnerships to simplify life

description

Connected Living: Business Models in Service Delivery; Surya Mendonça's keynote at Mobile World Congress 2013 (Telefónica m2m)

Transcript of Connected Living: Business Models in Service Delivery

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Partnerships to simplify life

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Nevertheless, the challenge for such companies is not easy:It requires:

Partnerships to simplify life

1. SIM2. Module

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Nevertheless, the challenge for such companies is not easy:

Partnerships to simplify life

3. Device

4. Software

It requires:

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Nevertheless, the challenge for such companies is not easy:

Partnerships to simplify life

5. Connectivity6. Data management

It requires:

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Nevertheless, the challenge for such companies is not easy:

Partnerships to simplify life

7. Final user application

It requires:

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Let’s see an example:One person is waiting for the bus

Partnerships to simplify life

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Let’s see an example:One person is waiting for the bus

Partnerships to simplify life

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Let’s see an example:At the same time, he is receiving information on the bus stop about the schedule

Partnerships to simplify life

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Partnerships to simplify life

What do we need to makethe dream come true?

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Partnerships to simplify life

2. Pieces provisioningThreefold provisioning process/ /

1. Assure integration SIM/Module/Connectivity

Sometimes three pieces do not work together providing a terrible final customer experience

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Partnerships to simplify life

3. Dealing with customer service

Three points of contact, one per provider without clear responsibility

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Separated monitoring and control systems

4. Exploiting the service through monitoring and control

/ /

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Partnerships to simplify life

Partnership between companies are more important today than ever if you want to find key & integrated solutions

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Partnerships to simplify life

We work together nowIn this context, Telit & Telefónica signed an agrement to improve the future, creating a new product with SIM + Module + Connectivity integrated

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The new product is going to be commercialized by Telit in its SME’s portfolio

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Partnerships to simplify life

How do we achieve that? Just putting together what we do best.

Telit- Innovative embedded module technologies

- Well established direct & indirect sales channels

- Compatible cloud & back-end services

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Partnerships to simplify life

How do we achieve that? Just putting together what we do best.

Telefónica

- m2m SIM solution

- State-of-the-art service delivery platform

- Global underlying network

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Partnerships to simplify life

What does this partnership mean?

1. Real integration SIM+Module+Connectivity

Seamless interaction already solved reducing complexity and providing great final customer experience

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Unified provisioning

2. Pieces provisioning

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Partnerships to simplify life

What does this partnership mean?

3. Dealing with customer service

Single point of contact

A single monitoring and control systemwith new features

4. Exploiting the service through monitoring and control

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Partnerships to simplify life

And working together makesa lot of sense for everybody,

1. For companies can:- reduce the complexity of

developing and operating m2m solutions,- focus on their core business,- contribute to the proliferation of m2m applications.

- make m2m connectivity part of your

Bill of Material (BoM)

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Partnerships to simplify life

And working together makes a lot of sense for everybody,

So, m2m world grows bigger!

2. For final customers can:- take advantage of better and cheaper m2m applications.- enhance service reliability

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Partnerships to simplify life

This way,we are going to simplify our lives