Connect working March 2017 - How to succeed in an interview
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Transcript of Connect working March 2017 - How to succeed in an interview
Tuesday, March 7 18:30 – 20:30
How to Succeed in an Interview
SPEAKER
MARIE MINEURHR CONSULTANT AT IA FINANCIAL GROUP
(INDUSTRIAL ALLIANCE)
2023-05-03www.bctalents.ca2
• 10 years experience in HR• Multiple industries: PwC, The Wall Street
Journal Europe, CNRL (Oil & Gas) and iA Financial Group
WHAT WILL WE TALK ABOUT ?
2023-05-03www.bctalents.ca3
How to Succeed in an interview
• Introduction – Goal of an interview• Preparing the interview:
o Research about the organization, interviewers;o Understand a job description; o Different kind of questions;o Dress code;o Non Verbal communication;o “Do you have any questions?”
• Conclusion
2023-05-03www.bctalents.ca4
PREPARING THE INTERVIEW
Research about the organization
Know more about the business:• Use tools like Vault, Wetfeet, CareerSearch or Hoovers
Online to know more about the industry profile;• Go on the organization’s website;• Review the mission, core values;• Read recent press releases for information about growth
and stability – Canada Newswire.
About the Recruiter, Hiring Manager:• Go on LinkedIn
2023-05-03www.bctalents.ca5
Understand a job description
• What we usually find in a JD: information about the company, department, key responsibilities/duties/tasks and qualifications;
• Analyze the job description: outline the knowledge, skills and abilities required;
• Determine where the position fits within the organization;
PREPARING THE INTERVIEW
2023-05-03www.bctalents.ca6
PREPARING THE INTERVIEW
Different kind of questions
• Different kind of questions:o Resume-based;o Technical questions;o Behavioural questions.
2023-05-03www.bctalents.ca7
PREPARING THE INTERVIEW
Different kind of questions – Resume-based questions
• Be prepared to tell the interviewer more about your education, training and skills, work experience, and the personality traits that make you right for the job.
2023-05-03www.bctalents.ca8
PREPARING THE INTERVIEW
Different kind of questions – Behavioural questions
• Behavioural interview questions are designed to find out how you have reacted in a particular situation;
• When explaining your examples please include background details such as where you were working and what your role was;
• Use "I" statements and not "we" statements, we are primarily concerned with your personal experience;
• Don't try to cover up past mistakes; show how you learned from your experiences.
2023-05-03www.bctalents.ca9
PREPARING THE INTERVIEW
Behavioural questions (2)
• STAR: o Describe the Situation;o Give details on what you had to do - Taskso Give details on Actions you have taken; o Tell us what was the outcome (or Result) of the situation
• Try to use different examples for each question and always keep in mind which competency is addressed in preparing your response.
2023-05-03www.bctalents.ca10
PREPARING THE INTERVIEW
Behavioural questions (3)
• “Tell me about a situation when you had to deal with an angry customer”
• “Can you tell me about a situation when you went the extra mile for a customer”
Expected answer: discuss how you develop positive customer relationships by actively listening and making the effort to understand the customer’s needs, exceeding the customer’s expectations and taking responsibility for the customer’ satisfaction.
2023-05-03www.bctalents.ca11
PREPARING THE INTERVIEW
Dress Code• Conservative environment: Neutral-colored suit; Professional
shoes.• Start Up: less formal clothes;• Overall appearance must be neat and clean.
• What to bring?o Notepad, pen, professional binder;o A portfolio (if applicable).
2023-05-03www.bctalents.ca12
PREPARING THE INTERVIEW
Non-verbal communication
• Project confidence: smile, eye contact, firm handshake;• Let the interviewer or panel members take the lead and set the
tone;• Sit up straight, no nervous gestures (i.e. foot-tapping);• Maintain good eye contact when answering the questions.
2023-05-03www.bctalents.ca13
PREPARING THE INTERVIEW
“Do you have any questions?”• Cover information not discussed or clarify a previous topic • do not ask for information that can be found on the
organization’s website.
- In your opinion, what makes this organization a great place to work?- What do you consider the most important criteria for success in this job?- What are the next steps in the hiring process?
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PREPARING THE INTERVIEW
Conclusion• Plan your interview;• Be on time (early!);• Rehearse answers and memorize your training, skills and
experience;• Listen;• Don’t talk too much;• Don’t be too familiar.
2023-05-03www.bctalents.ca15
Questions?
2023-05-03www.bctalents.ca16
iA Financial Group
iA Financial Group (Industrial Alliance)
Company Profile
2023-05-03www.bctalents.ca17
• 4th largest life insurance company in Canada• More than 5,000 employees across Canada• 3 main business lines: o Individual Insurance o Group Insurance o Dealership Services
• Listed on the Toronto Stock Exchange (IAG)
iA Financial Group
2023-05-03www.bctalents.ca18
Our corporate values:
iA Financial Group
Teamwork
High-performance environment
Continuous improvement
Respect for individuals
Service oriented
2023-05-03www.bctalents.ca19
• Positions at iA Financial Group:o .Net Developero Customer Service Representativeo Claims Examiner/Assistanto Actuarial Analysto Product Marketing Coordinatoro Client Relation Specialist
iA Financial Group
2023-05-03www.bctalents.ca20
How can you apply:o Onlineo Send an email to Marie Mineur: [email protected] LinkedIn
Connect with us on LinkedIn!
iA Financial Group