CONGRESSIONAL BRIEFING · 2020. 8. 31. · Time Score. Overall Score. Processing Score. 1 Extra...
Transcript of CONGRESSIONAL BRIEFING · 2020. 8. 31. · Time Score. Overall Score. Processing Score. 1 Extra...
CONGRESSIONAL BRIEFING:
August 31, 2020
Transportation & Service Performance Updates
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Transportation Performance
Data Through 8/29/20
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Transportation Analysis OverviewService Impacts: USPS transportation and logistics professionals manage an average flow of over 390 million mail pieces daily throughout the Postal Service network, which includes 285 processing facilities and about 35,000 retail locations.
Postal Service facilities are linked by a complex transportation network that depends on the nation’s highway, air, rail, andmaritime infrastructures. The success of each system affects the success of others. If surface transportation departs late orunscheduled trips are added, the connection between processing facilities, post offices, airlines, and others become misaligned, impacting downstream operations and hindering efforts to meet service performance.
Financial Impacts: In FY 2019, the Postal Service spent over $550 million extra in transportation to mitigate delays that occurred in the network:
• $266 million in extra trips;• $130 million in overtime; • $14 million in late trips; and • $140 million in air freight mitigation
Effectively aligning operational plans and a timely, consistent transportation network will improve service and reduce cost.
For more information, please reference the Office of Inspector General Audit Report Number 20-144-R20
Transportation Summary
4Trips on time references left axis. Late and extra trips references right axis
Source: SV - Surface Visibility
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25000
30000
35000
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200000
250000
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7-Jun 14-Jun 21-Jun 28-Jun 5-Jul 12-Jul 19-Jul 26-Jul 2-Aug 9-Aug 16-Aug 23-Aug
Trips on Time vs. Late and Extra Trips (Weekly)
Number of Trips On Time Number of Late Trips Number of Extra Trips
Num
ber o
f Trip
s on
Tim
eN
umber of Late and Extra Trips
Late Trips Analysis
5Source: SV - Surface Visibility
Extra Trips Analysis
6Source: SV - Surface Visibility
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Service Performance
Data Through 8/26/20
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
8/17
/201
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8/24
/201
9
8/31
/201
9
9/7/
2019
9/14
/201
9
9/21
/201
9
9/28
/201
9
10/1
/201
9
10/5
/201
9
10/1
2/20
19
10/1
9/20
19
10/2
6/20
19
11/2
/201
9
11/9
/201
9
11/1
6/20
19
11/2
3/20
19
11/3
0/20
19
12/7
/201
9
12/1
4/20
19
12/2
1/20
19
12/2
8/20
19
1/1/
2020
1/4/
2020
1/11
/202
0
1/18
/202
0
1/25
/202
0
2/1/
2020
2/8/
2020
2/15
/202
0
2/22
/202
0
2/29
/202
0
3/7/
2020
3/14
/202
0
3/21
/202
0
3/28
/202
0
4/1/
2020
4/4/
2020
4/11
/202
0
4/18
/202
0
4/25
/202
0
5/2/
2020
5/9/
2020
5/16
/202
0
5/23
/202
0
5/30
/202
0
6/6/
2020
6/13
/202
0
6/20
/202
0
6/27
/202
0
7/1/
2020
7/4/
2020
7/11
/202
0
7/18
/202
0
7/25
/202
0
8/1/
2020
8/8/
2020
8/15
/202
0
8/22
/202
0
On-
Tim
e Sc
ore
First-Class Mail USPS Marketing Mail Periodicals
COVI
D-19
Hurr
ican
e Do
rian
Official Scores52 Week Trend
8All scores for current week-to-date (week of 8/22) are through 8/26. USPS Marketing Mail score for current week-to-date does not include Saturation Mail as that data is available after the end of the week i.e. on 9/1
Calif
orni
a W
ildfir
es
Pitn
ey B
owes
Cyb
er A
ttac
k
Hous
ton
Roof
Col
laps
e
Roch
este
r Mer
cury
Spi
ll
Trop
ical
Sto
rm Im
edla
-3.00%
-2.50%
-2.00%
-1.50%
-1.00%
-0.50%
0.00%
75%
80%
85%
90%
95%
100%
Last
Mile
Impa
ct
On-
Tim
e Sc
ore
Overall Score Processing Score 1 Extra Day Last Mile Impact
Presort First-Class MailScore Breakdown – Processing vs Last Mile
Last Mile Impact represents the score decrease caused by time spent in the last mile (from last processing scan to delivery); Processing score represents service performance from USPS possession to last processing scan measured against the service expectation; Overall score represents service performance from USPS possession to delivery (i.e. includes the last mile) measured against the service expectation; 1 Extra Day represents the overall score if the mailpiece had 1 extra day to meet service expectations; Scores are NOT weighted and may NOT match the official scores in slide 1 which are weighted.
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OVERALL PROCESSING LAST MILE5.58%LOWER THAN
BASELINE
5.30%LOWER THAN
BASELINE
0.28%LOWER THAN
BASELINE
• Baseline Period: 3/14 - 7/3• Current week-to-date: 8/22 - 8/26
OVERALL
2.21%HIGHER
THAN 8/1 – 8/7
-4.00%
-3.50%
-3.00%
-2.50%
-2.00%
-1.50%
-1.00%
-0.50%
0.00%
75%
80%
85%
90%
95%
100%
Last
Mile
Impa
ct
On-
Tim
e Sc
ore
Overall Score Processing Score 1 Extra Day First Mile Impact Last Mile Impact
First Mile Impact represents the score decrease caused by time spent in collection; Last Mile Impact represents the score decrease caused by time spent in the last mile (from last processing scan to delivery); Processing score represents service performance from USPS possession to last processing scan measured against the service expectation; Overall score represents service performance from USPS possession to delivery measured against the service expectation; 1 Extra Day represents the overall score if the mailpiece had 1 extra day to meet service expectations; Scores are NOT weighted and may NOT match the scores on slide 1 which are weighted.
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OVERALL PROCESSING4.26%LOWER THAN
BASELINE
3.28%LOWER THAN
BASELINE
FIRST MILELAST MILE0.56%LOWER THAN
BASELINE
OVERALL
4.37%HIGHER
THAN 8/1 – 8/7
• Baseline Period: 3/14 - 7/3• Current week-to-date: 8/22 - 8/26 0.42%
LOWER THAN
BASELINE
Single Piece First-Class MailScore Breakdown – Processing vs First & Last Mile
-3.00%
-2.50%
-2.00%
-1.50%
-1.00%
-0.50%
0.00%
75%
80%
85%
90%
95%
100%
Last
Mile
Impa
ct
On-
Tim
e Sc
ore
Overall Score Processing Score 1 Extra Day Last Mile Impact
USPS Marketing MailScore Breakdown – Processing vs Last Mile
11Last Mile Impact represents the score decrease caused by time spent in the last mile (from last processing scan to delivery); Processing score represents service performance from USPS possession to last processing scan at the destination plant measured against the service expectation; Overall score represents service performance from USPS possession to delivery (i.e. it includes the last mile) measured against the service expectation; 1 Extra Day represents the overall score if the mailpiece had 1 extra day to meet service expectations; Scores are NOT weighted and may NOT match the official scores in slide 1 which are weighted.
0.49%LOWER THAN
BASELINE
0.10%LOWER THAN
BASELINE
8.26%HIGHER
THAN 8/1 – 8/7
OVERALL• Baseline Period: 3/14 - 7/3• Current week-to-date: 8/22 - 8/26
OVERALL PROCESSING LAST MILE0.40%LOWER THAN
BASELINE
-10.00%
-9.00%
-8.00%
-7.00%
-6.00%
-5.00%
-4.00%
-3.00%
-2.00%
-1.00%
0.00%
65%
70%
75%
80%
85%
90%
95%
100%
Last
Mile
Impa
ct
On-
Tim
e Sc
ore
Overall Score Processing Score 1 Extra Day Last Mile Impact
PeriodicalsScore Breakdown – Processing vs Last Mile
12Last Mile Impact represents the score decrease caused by time spent in the last mile (from last processing scan to delivery); Processing score represents service performance from USPS possession to last processing scan at the destination plant measured against the service expectation; Overall score represents service performance from USPS possession to delivery (i.e. it includes the last mile) measured against the service expectation; 1 Extra Day represents the overall score if the mailpiece had 1 extra day to meet service expectations; Scores are NOT weighted and may NOT match the official scores in slide 1 which are weighted.
OVERALL PROCESSING LAST MILE2.88%LOWER THAN
BASELINE
0.60%LOWER THAN
BASELINE
2.29%LOWER THAN
BASELINE
OVERALL
7.83%HIGHER
THAN 8/1 – 8/7
• Baseline Period: 3/14 - 7/3• Current week-to-date: 8/22 - 8/26