Conflict EGL-103 Presentation

8/3/2019 Conflict EGL-103 Presentation

http://slidepdf.com/reader/full/conflict-egl-103-presentation 1/22

Group MembersGroup Members Roll NumbersRoll Numbers

Sheeraz Rajper.

Sarfaraz Ahmed.

Abdul Samad.

Mufaddal Imran.

BBBB--19621962

BBBB--19681968

BBBB--19501950

BBBB--19891989

Conflict In InterpersonalConflict In Interpersonal

RelationshipsRelationships

Subject Teacher: Sir Jahangir Yqoob.



CONFLICT IN INTERPERSONALCONFLICT IN INTERPERSONAL

RE

LAT

IO

NSHIPSRE

LAT

IO

NSHIPS

Refers to a disagreement between orRefers to a disagreement between oramongamong connectedconnected individuals: close friends,individuals: close friends,lovers, or family members etc.lovers, or family members etc.

Conflict is a part of every interpersonalConflict is a part of every interpersonal

relation.relation.



CONFLICT IN INTERPERSONALCONFLICT IN INTERPERSONAL

RELATIONSHIPSRELATIONSHIPS

Nature of Conflict Nature of Conflict

Conflict Resolution StagesConflict Resolution Stages

Conflict Management StrategiesConflict Management Strategies



NATURE OF CONFLICTNATURE OF CONFLICT

Negative and Positive Effects of Conflict Negative and Positive Effects of Conflict Different people see the things differently.Different people see the things differently.

conflict is inevitable (conflict is inevitable (unavoidableunavoidable).).

Negative Effects:Negative Effects: among the disadvantages itsamong the disadvantages itsthe one, unfair fighting methods and focus onthe one, unfair fighting methods and focus onHurting each other.Hurting each other.

Positive Effects:Positive Effects: among the advantages its theamong the advantages its theone forces you to examine the problem andone forces you to examine the problem andwork towards a potential solution.work towards a potential solution.




Content and Relationship ConflictsContent and Relationship Conflicts

Content conflict:Content conflict:

Centers on objects, events,Centers on objects, events,and persons.and persons.

These includes million of issues that you argue andThese includes million of issues that you argue andfight about daily.fight about daily.

Relationship conflicts:Relationship conflicts: Conflict concern withConflict concern withthe relationship between the individuals.the relationship between the individuals.




Culture and Conflict Culture and Conflict

CultureCulture influences the topics, people fight influences the topics, people fight about as well as ways of dealing may beabout as well as ways of dealing may beappropriate or inappropriate.appropriate or inappropriate.

Culture also evaluates conflict strategies.Culture also evaluates conflict strategies. (woman(woman

value).value).




Gender and Conflict Gender and Conflict

Conflict differs in genders, like asConflict differs in genders, like as

ManMan--man conflict = short time period conflict.man conflict = short time period conflict.

WomanWoman--woman conflict= long time, assertive.woman conflict= long time, assertive.

ManMan--woman conflict= short time, nonwoman conflict= short time, non--assertive.assertive.

Flooding accurse at 10 heartbeats/min more thanFlooding accurse at 10 heartbeats/min more thannormal.normal.




Online ConflictsOnline Conflicts

Spamming= sending unwantedSpamming= sending unwantedmessages.messages.

Junk mail= sending commercialJunk mail= sending commercial

messages.messages.

Flaming= an angry or insultingFlaming= an angry or insulting

message.message.



CONFLICT RESOLUTION ST AGESCONFLICT RESOLUTION ST AGES




DefineDefine thethe conflict conflict

DefineDefine thethe content content && relationshiprelationship issuesissues..

DefineDefine thethe problemproblem inin specificspecific termsterms:: dodo not not talktalk about about generalgeneral talktalk onon specificspecific thingsthingsrelatedrelated toto problemproblem..

FocusFocus onon present present .. avoidavoid gunnygunny sacking,sacking, dodo not not discoverdiscover thethe past past conflict,conflict, talktalk about about present present..




EmpathizeEmpathize:: seesee thethe conflict conflict withwith othersothers point point of of viewview..

Avoid Avoid blamingblaming..

DemonstrateDemonstrate empathicempathic understandingunderstanding:: showshowyouryour feelingsfeelings toto otherother personperson..

Avoid Avoid mindmind readingreading:: dodo not not trytry toto readread otherother

personspersons mindmind askask questionsquestions forfor clarificationclarification..




Examine possible solutionExamine possible solution

Try to identify as many solutions as possible.Try to identify as many solutions as possible.

Look for winLook for win--win solution.win solution.

Carefully weigh the rewards and costs of eachCarefully weigh the rewards and costs of eachsolution.solution.




Test the solutionTest the solution

Test the solutionTest the solution mentallymentally::how does it feel now? How will it feelhow does it feel now? How will it feeltomorrow? Are you comfortable with it?tomorrow? Are you comfortable with it?

Test the solution inTest the solution in practicepractice: put solution in: put solution in

operation. If it doesnt works try for the next operation. If it doesnt works try for the next solution.solution.




EvaluateEvaluate thethe solutionsolution

TheThe fact fact hat hat :: FactsFacts andand figuresfigures..

TheThe fellingfelling hat hat :: EmotionalEmotional responsesresponses..

TheThe negativenegative argument argument hat hat..

TheThe positivepositive benefitsbenefits hat hat..

TheThe creativecreative newnew ideaidea hat hat..

TheThe controlcontrol of of thinkingthinking hat hat..




Accept and Reject the solution Accept and Reject the solution

Try dont to repeat the mistakesTry dont to repeat the mistakeswhich causes the conflicts.which causes the conflicts.

Attack your negative feelings. Attack your negative feelings.



CONFLICT MANAGEMENT CONFLICT MANAGEMENT STRATIGIESSTRATIGIES




Avoidance and Fighting Avoidance and Fighting Actively Actively

NonNon--negotiationnegotiation: type of : type of avoidanceavoidance

SilencerSilencer: technique that : technique that silence other person.silence other person.




Force and TalkForce and Talk

Force may be emotional orForce may be emotional orphysical.physical.

Not to deal with issue but Not to deal with issue but

to force their position.to force their position.




FaceFace--Detracting and FaceDetracting and Face--EnhancingEnhancingstrategiesstrategies

FaceFace--Detracting= negative expressions.Detracting= negative expressions.

FaceFace--Enhancing= positive expressions.Enhancing= positive expressions.

Treating other person as in competent, asTreating other person as in competent, asunable or bad.unable or bad.

Belt lining.Belt lining.

Conflict EGL-103 Presentation

Documents

Transcript of Conflict EGL-103 Presentation