Confirmation Package · • Successful completion of the ATPL theoretical knowledge exams. 14 CFR...

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Confirmation Package Dallas

Transcript of Confirmation Package · • Successful completion of the ATPL theoretical knowledge exams. 14 CFR...

Page 1: Confirmation Package · • Successful completion of the ATPL theoretical knowledge exams. 14 CFR Part 91 and 125 pilots seeking training and/or checking utilizing operator-developed

Confirmation Package

Dallas

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Welcome!

Thank you for choosing CAE Civil Aviation Training Solutions as your training provider.

We offer a comprehensive and cutting-edge training experience.

We are proud to offer a training experience like no other. Our courseware is continuously updated

with recent and advanced curriculum and delivered by the most competent Instructors: pilots and

maintenance professionals of Bombardier aircraft who teach real world knowledge to complement

your learning experience. We are confident that your time with us will be valuable and beneficial.

To help optimize your stay with us, please review the attached document as it includes important

information on TSA, accommodations, course information and other helpful services.

If you have any questions concerning specific class information not covered in this package, do not

hesitate to contact your Account Executive. Our entire staff is here to ensure you have the best

training experience possible.

We look forward to hosting you.

The Management Team

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Table of Contents

Welcome

Training Agreements

Accommodations

United States Customs and Security Access Badge

Important Notices (Pilot Training)

Pilot Training & Checking - Special Requirements

Technical Training Information

eServices

Other Publications

Map 11

Training Center Contacts

Training Center & Sales 12

Flight Training 13

Technical Training 14

Compliance Monitoring & Safety 15

Operational Support 16

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Training Agreements

Training Agreements

Signing a training agreement ensures competitive pricing. If your company does not have a training

agreement in place, please communicate with one of our Regional Sales Managers.

Tailored Training

If you have special training requirements or requests, please communicate them to your Account Executive

and every effort will be made to meet all your training needs.

Accommodations

The CAE Civil Aviation Training Solutions team would be most delighted to assist you with

accommodations for your training in Dallas.

For assistance with hotel arrangements and car rentals please contact our onsite concierge,

Pina Saputo. You may reach Pina by phone or email. Please see contact information below:

[email protected] Direct Phone: +1 972 456 8364

After hours phone: +1 210 568 7847

Fax: +1 972 584 0449

Flight Training

Paul Babino

Regional Sales Manager

Tel: +1 514 341-2000 ext 5257

Cell : +1 514 467-7499

[email protected]

Alice Badgett

Regional Sales Manager– USA

Tel: +1 972 456-8252

Cell +1 469 507-1545

[email protected]

Technical Training

Helen Demopoulos

Technical / Onsite Training Sales

Tel: +1 514 341-2000 ext 5272

[email protected]

Christian Begue

Manager Sales and Business Development

Tel +1 514-344-2000 ext 5275

[email protected]

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United States Customs Visas & Invitation Letters

Should you need a visa to enter the United States, we will provide you with an invitation letter. Please

note that visa approval could take up to 60 days.

It is important to verify with your embassy what type of visa will be required for your training. Whether it

be a Student visa (M-1) for an Initial training or a Business visa for recurrent training, it is always best to

verify with your Embassy.

Invitation letters will be issued to customers when confirmed for training.

In order to issue your invitation letter, please provide us with the following:

- Copy of attendees passport (scanned and sent via e-mail)

- Location of the US Embassy where the attendee will be applying for a visa

A full list of embassies is available at www.usembassy.gov

A full list of U.S. visa’s is available at travel.state.gov/visa

Not sure if you will need a visa? Please consult: travel.state.gov/visa

For invitation letters & visa related questions, please contact your Account Executive.

Security Access Badge

Please be advised that the following procedures are to be followed in accordance with CAE Security policy:

• Badges are to be worn and visible at all times;

• Access badges to the Training Centre are for your use only; it does not permit you to bring in family members or friends at any time of the day, evenings or weekends;

• Visitors who are not here for company business will not be permitted beyond the reception at any time;

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Important Notices (Pilot Training)

Pilot Training Documents

To ensure you schedule appropriate training, we recommend you send your company Operational Profi-

ciency Check (OPC) form to your Account Executive. If your company does not have the OPC form, you

may use the Bombardier form we will provide you.

On the first day of training, customers must present the following:

• Pilot License / Certificate

• Medical Certificate (if applicable)

• Valid Passport (for proof of citizenship)

• Visa (if applicable)

• Log Book for the issuance of the first Type Rating of a pilot and/or for the issuance of his/her

first FAA ATP

• If an Operational Proficiency Check (OPC) is to be conducted, please present your OPC

form to our Synthetic Flight Examiner (SFE) for completion

IACRA: For Non-USA Residents Attending an Initial Type Training

FAA certificates are generally issued via IACRA.

Click here for IACRA enrollment.

Crew Pairing

If you are attending class not as a crew, you will be paired in accordance with the National Regulatory

Authority under which you are receiving certification and/or licensing.

A FAA Part 91 customer attending class alone (not as a crew) may be paired with a FAA Part 135 pilot.

In such cases, the student will be briefed on Day 1 of training.

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Pilot Training & Checking Special Requirements

Check Ride (Practical Test)

Type Rating Approved Training Organization (ATO) - (EASA Only)

FAA Guidance on Using Operator-Developed Checklists

It is the responsibility of the operator to arrange for a Transport Canada Regional Inspector or approved

check pilot to conduct any check ride that may be required by his/her company’s operations manual.

Training is conducted under the Bombardier Approved Training Organization (ATO). Pre-entry requirements

for an ATO are:

• 100 hours PIC

• Valid multi-engine instrument rating

• Completion of a multi-crew cooperation course (MCC) or a current type rating on a multi-crew

aircraft, and

• Successful completion of the ATPL theoretical knowledge exams.

14 CFR Part 91 and 125 pilots seeking training and/or checking utilizing operator-developed checklists

that differ from the Training Center’s approved courseware may have these checklists accepted as

approved curriculum courseware for recurrent training and/or checking.

The operator must provide the Training Center with a copy of the checklist and a written statement indi-

cating that the operator has determined that the submitted checklist meets the following performance

standards:

1. The checklist satisfies the requirements of 14 CFR Part 91;

2. The checklist is appropriate to the equipment in which the operator’s pilots are being trained

and/or checked;

3. Areas of differences from the recurrent version of the manufacturer’s checklist and the current

checklist in the accepted curriculum are documented;

4. The operator attests that he/she has determined that an equal or higher level of safety is

established through use of the submitted checklist.

Note: Sample letters will be provided upon request

The operator’s checklist, accompanying statements and summary of differences must be provided to

the CAE Civial Aviation Training Center, 15 days prior to training/checking to allow us to document that

the instructors and TCE’s are operationally knowledgeable with the provided checklist.

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Technical Training Information

Training Schedule

Maintenance: EASA & CAAC Training

Safety Shoes & Safety Glasses for Aircraft Visits

Class introduction will typically begin at 08:00 on Day 1. During that session, program updates will be

provided, schedules will be distributed and training requirements will be reconfirmed.

Your passport is required and should be brought to the Training Center on your first day of training.

Customers attending B1 or B2 training with Practical must bring their own pair of safety shoes.

Occupational Health and Safety regulations at Bombardier facilities mandate that safety shoes (steel

toe) and safety glasses are to be worn by all persons while in production areas.

Safety shoes (steel toe) can be purchased while in Dallas for an approximate cost of $130 USD. Please

see Customer Service for further information.

A new pair of safety glasses is provided by the Training Center for your use. However, you may prefer to

bring your own pair of prescription safety glasses as the pairs provided might not fit over all types of eye

glasses.

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eServices eLearning & Publications

eLearning

A one-year subscription to the Customer Training web portal is provided as part of your training experience. A

one-stop shop for all your courseware, the portal provides easy access to a library of eLearning courses, train-

ing ePublications and reference documents.

Your portal login information will be automatically sent via email five weeks prior to your course start date.

eLearning courses can be completed at your own pace and are available for review at any time. A

certificate of completion is available upon satisfactory completion of each course; copies of certificates for

past course completions will remain available in your portal profile.

For more information regarding the eLearning courses available to you, visit https://bombardieratp.cae.com/

elearning

eLearning App for iPad

Bombardier Customer Training’s award winning eLearning is now available on the iPad: Download the App

ePublications

Electronic versions of your Training Publications and reference documents are available to download for

offline viewing on your laptop or tablet device. Use a PDF document viewer to highlight and take notes.

Important note regarding your Training Publications:

Training publications are for training purposes only. Always refer to operational / technical publications

when operating an aircraft.

eServices Support

For support and troubleshooting, please contact the Customer Training eServices team:

[email protected]

• 1 855 5 U FIRST / 1 855 583 4778 (North America)

• +1 514 878 8328 (International)

• bombardieratp.cae.com

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Other Publications

Complimentary Subscriptions

Shipping of Training Manuals

You are eligible to receive a one-year subscription to Professional Pilot and Aviation International News.

Subscription forms can be found in your day one Welcome Package or upon request.

At the end of your course, your training material can be shipped home to you. To use this service, please

complete a Shipping Request Form (provided on the first day of class) and provide the account number of

your preferred courier company or a credit card.

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Area Map Training Center

2929 West Airfield Drive

DFW Airport, TX 75261

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Training Center Contacts

Training Center Training Center Management

Sales

Helen Demopoulos

Technical Training Sales

Tel: +1 514 341-2000 ext 5272

[email protected]

Alice Badgett

Regional Sales Manager - USA

Tel: +1 972 456-8252

Cell: +1 469 507 1545

[email protected]

Paul Babino

Regional Sales Manager

Tel: +1 514 341-2000 ext 5257

Cell: +1 514 467-7499

[email protected]

Training Center - Dallas

2929 West Airfield Drive

DFW Airport, TX 75261

USA

Tel: 1 972 947-5000

Derrick Glover

Technical Services Manager

Tel: +1 972 947-5041

[email protected]

Zoe McCurry

Managing Director—Bombardier ATP

Tel: +1 514 341-2000 ext 6438

Cell: +1 514 318-6438

[email protected]

Richard Cave

Center Leader

Tel: +1 972 456-8005

[email protected]

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Flight Training Contacts

Flight Training Management

Challenger

Global

B. Nivens

Account Executive - Global XRS, Vision, &

7500

Tel: +1 972 456-8240

[email protected]

Learjet

Bruce White

Chief Instructor - Challenger 300/350

Tel: +1 972 456-8004

[email protected]

Marguerite Mussared

Account Executive - Challenger 300/350

Tel: +1 972 456-8225

[email protected]

Jeff Quebe

Chief Instructor Pilot - Challenger 605/650

Tel: +1 972 456-8268

[email protected]

Phyllis Bradshaw

Account Executive - Challenger 605/650

Tel: +1 972 456-8224

[email protected]

Timothy Clarke

Chief Instructor - Challenger 300/350

Tel: +1 972 456-8260

[email protected]

Chris Bailey

Chief Instructor Pilot - Learjet 70/75

Tel: +1 972 456-8258

[email protected]

Amanda Shriver Account Executive—Learjet 70/75 Tel: +1 972 456-8251 [email protected]

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Technical Training Contacts

Technical Training Management

Learjet & Challenger

James Kramm

Manager - Technical Training

Tel: +1 972 456-8255

[email protected]

Julie Shiles

Account Executive - Technical Training

Tel: +1 972 456-8223

[email protected]

Adam Roberts

Chief Instructor - Technical Training

Tel: +1 972 456-8226

[email protected]

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Compliance Monitoring & Safety Contacts

Flight Training Records

Rex Williams

Manager - Compliance Monitoring & Safety

Tel: +1 972 456-8285

[email protected]

Kathryn Askins

Supervisor - Documentation & Records

Tel: +1 972 456-8279

[email protected]

Technical Training Records

Theresa Coleman

Records Administrator - Technical Training

Tel: +1 972 456-8217

[email protected]

Carol Hill

Documentation Technologist

Tel: +1 972 456-8266

[email protected]

Carol Martin

Records Administrator - Challenger 605/650 & Learjet 75

Tel: +1 972 456-8272

[email protected]

Byron Wilks

TSA Administrator

M1 Visa - Principal Designated School Official (PDS0)

Tel: +1 972 456-8259

[email protected]

Amy Fathe-Aazam

Records Administrator - Challenger 300/350 & Global Vision

Tel: +1 972 456-8267

[email protected]

CAE Civil Aviation Training Solutions is committed to providing accurate and timely documents to vali-

date your training/certification. Once your training is complete, we conduct a thorough audit of all official

administrative documents to ensure quality and accuracy. Your official training documents will normally

be sent within five business days, unless required sooner by your National Regulatory Authority. A copy

of FAA documents can be provided prior to departure if requested in advance.