Confidential and Proprietary Airband Communications Company Overview.

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Confidential and Proprietary Airband Communications Company Overview

Transcript of Confidential and Proprietary Airband Communications Company Overview.

Page 1: Confidential and Proprietary Airband Communications Company Overview.

Confidential and Proprietary

Airband Communications

Company Overview

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Company Overview

Solutions:Internet AccessFull Suite of Voice over IP (VoIP) Services

Private IP VPNPoint-to-Point High-Bandwidth Services

Technology: Fixed-Wireless Last-mile Access NetworkPrivate IP BackboneEthernet delivery

Founded: 2000

Headquarters:Dallas, TX

Airband – the nation’s largest fixed wireless provider of business voice/data services

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Market Coverage

• Atlanta, GA

• Austin, TX

• Baltimore, MD

• Dallas, TX

• Fort Worth, TX

• Ft. Lauderdale, FL

• Houston, TX

• Los Angeles, CA

• Miami, FL

• Orange County, CA

• Philadelphia, PA

• Phoenix, AZ

• San Antonio, TX

• San Diego, CA

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The Airband Advantage

Business-Class Services

- Services delivered on Airband’s private IP backbone and last-mile fixed wireless network

- Symmetrical bandwidth

- Service level guarantees

- 24x7 proactive monitoring

Business-Class Services

- Services delivered on Airband’s private IP backbone and last-mile fixed wireless network

- Symmetrical bandwidth

- Service level guarantees

- 24x7 proactive monitoring

Affordable

- Integrated access for voice & data

- Ethernet handoff – no capital for equipment

- Significant cost savings from traditional wireline offerings

Affordable

- Integrated access for voice & data

- Ethernet handoff – no capital for equipment

- Significant cost savings from traditional wireline offerings

Flexible

- Buy just the bandwidth you need - not restricted to T1 & DS3 increments

- VoIP – add and remove line/trunks easily

- Simple & fast upgrades

Flexible

- Buy just the bandwidth you need - not restricted to T1 & DS3 increments

- VoIP – add and remove line/trunks easily

- Simple & fast upgrades

Proven

- Been in business since 2000

- In 14 markets across the US

- Manage our wholly-owned network

- Largest fixed-wireless provider in the US

Proven

- Been in business since 2000

- In 14 markets across the US

- Manage our wholly-owned network

- Largest fixed-wireless provider in the US

Exemplary Support

- Dedicated staff

- Local field technicians

- Responsive customer service

Exemplary Support

- Dedicated staff

- Local field technicians

- Responsive customer service

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Customer Building 1

Customer Building 2

Core Network

Base Station #1 Base Station #2

Internet Access

Through-Network

Private IP VPN

Off-Net

Point to Point

Base Station

Internet

Customer Building 1

Customer Building 2

Data Services: 2 Mbps up to GigE Speeds

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Service Delivery Comparison

• 30+ Day Provisioning Intervals

• Mileage-based Cost Model

• Linear Costs Per T1 Increment

• Lower Throughput On Bonded (3M+) Connections

• MLPPP or IMA overhead

Traditional Wired DeliveryTraditional Wired DeliveryChallengesChallenges

• Provisioning In Days

• Upgrades In Hours

• Symmetrical Bandwidth not Tied to 1.5 increments

• Pricing Not Mileage based

• Ethernet Connection

• Scalable Bandwidth for VoIP And Data Backup Solutions

Airband Wireless Airband Wireless Point-to-Multipoint DeliveryPoint-to-Multipoint Delivery

Customer Building

Central Office

Customer Building

Airband Base Station

Dedicated Wireless.4.5 Mbps

3.0 Mbps

1.5 Mbps

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Full Suite of Voice Services

Product Airband Advantage

Hosted VoIPHosted VoIP Fully managed service with a complete suite of calling features

VoIP LinesVoIP LinesAnalog Line Replacement

Save on monthly telecom expenses by replacing expensive business/B1 lines with VoIP service

VoIP TrunksVoIP TrunksSIP Trunking

SIP trunking service on our private IP network that ensures quality levels

VoIP TrunksVoIP TrunksPRI Replacement

Replace existing PRIs with efficient VoIP Trunks for ease of management and cost savings

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VoIP Advantage III• 20 VoIP Lines & 5 Mbps

Internet Bundle:- 20 VoIP Lines- 5 Mbps Wireless Internet

Access- Full Suite Of Calling Features- 200 Domestic LD

Minutes/Line• Upgrade:

- 4 Additional Stations for a total of 24

- Additional Bandwidth - Analog-fax Line- Toll-Free Service

VoIP Advantage III• 20 VoIP Lines & 5 Mbps

Internet Bundle:- 20 VoIP Lines- 5 Mbps Wireless Internet

Access- Full Suite Of Calling Features- 200 Domestic LD

Minutes/Line• Upgrade:

- 4 Additional Stations for a total of 24

- Additional Bandwidth - Analog-fax Line- Toll-Free Service

VoIP Advantage II• 10 VoIP Lines & 3 Mbps

Internet Bundle:- 10 VoIP Lines- 3 Mbps Wireless Internet

Access- Full Suite Of Calling Features- 200 Domestic LD Minutes/Line

• Upgrade:- 6 Additional Stations for a

total 16 - Additional Bandwidth - Analog-fax Line- Toll-Free Service

VoIP Advantage II• 10 VoIP Lines & 3 Mbps

Internet Bundle:- 10 VoIP Lines- 3 Mbps Wireless Internet

Access- Full Suite Of Calling Features- 200 Domestic LD Minutes/Line

• Upgrade:- 6 Additional Stations for a

total 16 - Additional Bandwidth - Analog-fax Line- Toll-Free Service

Save with Business Connect Packages

VoIP Advantage I• 5 VoIP Lines & 2 Mbps

Internet Bundle:- 5 VoIP Lines- 2 Mbps Wireless Internet

Access- Full Suite Of Calling

Features- 200 Domestic LD

Minutes/Line• Upgrade:

- 3 Additional Stations for a total of 8

- Additional Bandwidth - Analog-fax Line- Toll-Free Service

VoIP Advantage I• 5 VoIP Lines & 2 Mbps

Internet Bundle:- 5 VoIP Lines- 2 Mbps Wireless Internet

Access- Full Suite Of Calling

Features- 200 Domestic LD

Minutes/Line• Upgrade:

- 3 Additional Stations for a total of 8

- Additional Bandwidth - Analog-fax Line- Toll-Free Service

SIP Advantage II• 23 VoIP Trunks & 5 Mbps

Internet Bundle:- 23 VoIP Trunks- 5 Mbps Wireless Internet

Access- 200 Domestic LD

Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone

Number for 911, Caller ID and Name

- Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone

Numbers- DIDs- Analog/Fax Line- Toll-Free Service

SIP Advantage II• 23 VoIP Trunks & 5 Mbps

Internet Bundle:- 23 VoIP Trunks- 5 Mbps Wireless Internet

Access- 200 Domestic LD

Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone

Number for 911, Caller ID and Name

- Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone

Numbers- DIDs- Analog/Fax Line- Toll-Free Service

SIP Advantage I• 15 VoIP Trunks & 3 Mbps

Internet Bundle:- 15 VoIP Trunks- 3 Mbps Wireless Internet

Access- 200 Domestic LD

Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone

Number for 911, Caller ID and Name

• Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone Numbers- DIDs- Analog/Fax Line- Toll-Free Service

SIP Advantage I• 15 VoIP Trunks & 3 Mbps

Internet Bundle:- 15 VoIP Trunks- 3 Mbps Wireless Internet

Access- 200 Domestic LD

Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone

Number for 911, Caller ID and Name

• Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone Numbers- DIDs- Analog/Fax Line- Toll-Free Service

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In Building Set Up

Customer Building Radio - Size Of A Laptop Computer

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In-Market Base Stations

Base Stations:

• Full Network Redundancy Via Wireless Ring Topology

• Redundant Core Links Between Base Stations

• Back-up Power

• BGP Peering Via Multiple Redundant Connections

Internet(BGP4)

Internet(BGP4)

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Airband MPLS National Backbone

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Unified Service Level Agreements

• Uptime - Airband Guarantees 100% on-net availability

• Jitter - Airband is the only fixed wireless provider in the United States to guarantee jitter of under 10ms (Important for VoIP or Video transmission)

• Latency - Airband guarantees 65ms or less round trip transmission

• Packet Loss – Monthly packet loss of less than 1%

• Installation Intervals - Airband guarantees installations within 30 business days

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Enterprise-Class Support

• One Point of Contact− Dedicated coordinator

manages all aspects of installation

− One number for technical support, billing and service changes

• 24/7 Monitoring and Support− State-of-the-art Network

Operations Center (NOC) in Richardson, TX

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The Airband Advantage

Business-Class ServicesBusiness-Class Services

Affordable Affordable Flexible Flexible

Proven ProviderProven Provider

Exemplary Support by Dedicated Local Staff

Exemplary Support by Dedicated Local Staff

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Back-up Information: Network

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Fixed Wireless vs WiFi

Airband Fixed Wireless WiFi

Range Long range - covering up to 30 Miles

Short range - covering several hundred yards

Scalability Up to Gigabit speeds 802.11 supports up to 54 megabits

Spectrum Licensed & licensed exempt Licensed exempt only

Typical Application

• WAN connectivity - provide wireless connectivity from the user’s location to the network provider

• Can handle voice & data services such as VoIP, IP connectivity, VPN

• Provide wireless access to the network for homes, coffee shops, hot-spots

Quality of Service QOS designed with Airband Network

Best effort

Security Multi-level encryption Limited

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Radio Frequencies Utilized

• License-Exempt Spectrum: − 5.3, 5.4 DFS and 5.8Ghz (Alvarion, and earlier, Trango)− 60Ghz (Bridgewave)

• Licensed Spectrum:− 6, 11, 18, 23, 38, 70 and 80Ghz (Dragonwave, Ceragon, Cielo,

Bridgewave)− 24Ghz (Dragonwave) License included

• LMDS (Local Multipoint Distribution Service):− Atlanta market only, 31 Ghz

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Security

• Authentication - Closed access configuration allows only units with correct ESSID to communicate. Only Airband knows the authentication schemes used.

• Encryption - Fully encrypted transmission. Airband wireless hardware utilizes Advanced Encryption Standard (AES) 128 bit. Airband point-to-point radios utilize proprietary encryption methods specific to radio manufacturer

• Core Network Stability - IP and MAC address filtering utilized to minimize network events such as Denial of Service (DOS) attacks

Airband leverages state-of-the-art technology to prevent security threats

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Weather

• Signal optimization - Engineering leverages statistical weather data to make minor signal adjustments in anticipation of severe weather

• Secured installations - Network equipment can withstand gusts of up to 120 mph

• Adaptive Modulation - Airband wireless equipment self adjusts for optimum signal for transmitting/receiving based on weather

Airband optimizes its fixed wireless technology to operate in severe weather conditions

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Back-up Information: Voice

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LAN

Hosted VoIP

PSTNAirband Network

CPE Router or Switch

Voice services are provided via Airband’s IP connection to the managed switching platform

Voice services are provided via Airband’s IP connection to the managed switching platform

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Hosted VoIP Features

•Alternate numbers•Anonymous call rejection•Basic call logs•Call blocking (900 and Collect calls)•Call forwarding (always, busy, no

answer, selective)•Call pick-up•Call return

STANDARD STATION FEATURES:•Call transfer•Call waiting•Caller ID (external &

internal)•CommPilot Call Manager•Do not disturb•Last number redial•N-way conference calling•Outlook® integration

• Privacy• Priority alert/ringing• Remote office• Selective call

acceptance• Selective call

rejection• Sequential ring

•Minimum 5 stations required

•Bundled with at least 2 Mbps wireless connection (or wired T1 if wireless not available)

•Unlimited local minutes

•1 free directory listing per customer

STANDARD HOSTED VOIP OFFERING:

•200 free domestic long distance minutes per station included

− $0.039/minute rate charged on all minutes over bundled amount− Lower rates are available with additional monthly minimum

commitments

•911 support•Online access to Customer Support Center

(available on all desktop stations)

•Auto attendant•Assistant Enterprise Toolbar•Hunt Groups

A LA CARTE SOLUTIONS:

• Simultaneous ring• Speed dial 8 or 100• Three-way calling• Voice mail • Voice portal

•Music on hold•Receptionist

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Value Proposition – Hosted VoIP

• Capital Preservation: No large upfront capital investment for phone system

• Lower Cost of Ownership: Eliminate the hassles and cost associated with maintaining an onsite phone system without giving up management control

• Scalability: Flexibility to add additional users and offices quickly and easily – pay for only what you need

• Enhanced Productivity: Employees manage their calling features from their desktop, saving administrative resources

• Maintenance Free: Airband maintains and supports the phone system

• Investment Protection: Airband’s ensures our customer’s voice services can take advantage of new features and applications as they are introduced

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Approved Polycom IP Phones

Manager Phone• 4 lines

• HD Voice for higher quality voice

• Dual 10/100 Ethernet ports – 550

• Dual 10/100/1000 Ethernet ports - 560

• Backlit display

• Full-duplex speakerphone

• 320 x 160 pixel LCD

• 18 dedicated hard keys, 4 context sensitive soft keys

• Auto-sensing Cisco or IEEE Power over Ethernet

SoundPoint IP 331

SoundPoint IP 450

Employee Phone• 3 lines

• HD Voice for higher quality voice

• Dual 10/100 Ethernet ports

• Full-duplex speakerphone

• 160 x 80 pixel LCD

• 13 dedicated hard keys, 4 context sensitive soft keys

• Optional Cisco or IEEE Power over Ethernet

SoundPoint IP 550 / 560

Lobby Phone• 2 lines

• Dual 10/100 Ethernet ports

• Full-duplex speakerphone

• 4 line x 20 character LCD

• 10 dedicated hard keys, 3 context-sensitive soft keys

• Headset support

• Optional Cisco or IEEE Power over Ethernet

SoundPoint IP 650 / 670

Executive Phone• 6 lines

• HD Voice for higher quality voice

• Dual 10/100 Ethernet ports - 650

• Dual 10/100/1000 Ethernet ports - 670

• Backlit display – 650

• Color Backlit display - 670

• USB port

• Full-duplex speakerphone

• 320 x 160 pixel LCD

• 18 dedicated hard keys, 4 context sensitive soft keys

• Auto-sensing Cisco or IEEE Power over Ethernet

Pricing includes a power cord. All phones support headsets. All hardware carries a one-year warranty.

All phones will be purchased through Airband and paid for prior to installation.

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Approved Polycom IP Conference Phones

SoundStation IP 7000

Large Conference Room Phone• Full-duplex HD Voice SIP conference

phone

• 2 lines with Caller ID

• 20 ft. microphone pickup (expandable)

• White LED backlight with custom intensity control

• Optional IEEE Power over Ethernet

SoundStation IP 6000

Medium Conference Room Phone• Full-duplex HD Voice SIP conference phone

• 12-foot microphone pickup

• Standard 12-key keypad

• 3 context-dependent soft keys

• 248 x 68 pixels

• White LED backlight

• IEEE802.3af Power over Ethernet (built in)

SoundStation IP 5000

Small Conference Room Phone• Full-duplex HD Voice SIP conference phone

• 7-foot microphone pickup

• Standard 12-key keypad

• 4 context-dependent soft keys

• 248 x 68 pixels

• White LED backlight

• IEEE802.3af Power over Ethernet (built in)

All phones support headsets. All hardware carries a one-year warranty.

All phones will be purchased through Airband and paid for prior to installation.

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PSTNAirband Network

telephonetelephone

telephone

66 Block

PBX or Key System

Analog Analog LinesLines

LAN

CPE Router or Switch

VoIP Lines – Analog Line Replacement

IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has an analog line interface

IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has an analog line interface

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Analog Line Replacement Features

• Call waiting• Caller ID• Call forwarding • Call park/pick-up

STANDARD LINE FEATURES:

• Speed dial (up to 7)• 3-way calling• Upon request: remote access call forward• Upon request: voice mail – one per line

• Minimum 5 line required (except in Premier Buildings) • Bundled with at least 2 Mbps wireless connection (or wired T1 if wireless not

available)• Unlimited local minutes• 200 free domestic long distance minutes per station included

− $0.039/minute rate charged on all minutes over bundled amount− Lower rates are available with additional monthly minimum commitments

• 911 support• 1 free directory listing per customer

ANALOG LINE REPLACEMENT OFFERING:

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Value Proposition

• Investment Preservation: Keep existing phone system and functionality

• Lower Operating Cost: Replace high-cost LEC business lines with lower cost VoIP service

• More Calling Features: Not restricted to 4 calling features, no additional charge for voice mail

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PSTNAirband Network

telephone telephone

telephone

LAN

PBX

VoIP Trunking – PRI Replacement

PRI InterfacePRI Interface

IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has standard PRI interface - 23 voice channels,1 signaling channel

IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has standard PRI interface - 23 voice channels,1 signaling channel

IP

Concurrent Call Paths

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PSTNAirband Network

telephone

telephonetelephone

LAN

SIP Gateway

VoIP Trunking – SIP Trunking

IP PBXSIP InterfaceSIP Interface

IP interconnection to an Airband managed SIP gateway device that’s connected to the customer IP PBX that supports Session Initiation Protocol (SIP) signaling protocol

IP interconnection to an Airband managed SIP gateway device that’s connected to the customer IP PBX that supports Session Initiation Protocol (SIP) signaling protocol

IP

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VoIP Trunking

• Minimum 5 VoIP Trunks (concurrent call paths) required

• Bundled with at least 2 Mbps wireless connection (or two bonded T1s if wireless not available, special pricing required)

• Local Calling

• 1 free directory listing per customer

• 1 Enhanced Telephone Number per Customer that will be used for 911, Caller ID and Name

• 200 free domestic long distance minutes per trunk included

− $0.039/minute rate charged on all minutes over bundled amount

− Lower rates are available with additional monthly minimum commitments

STANDARD VOIP TRUNKING OFFERING:

A LA CARTE:

• DIDs

• Enhanced Telephone Numbers

• Analog Lines

• Toll Free Numbers

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VoIP Trunking – Value Propositions

• Integrated Access: voice and data services are provided over one network connection, eliminating the need to maintain separate circuits for voice and data

• Dynamic Bandwidth Management: bandwidth can be dynamically allocated between voice and data traffic to help avoid waste, optimizing bandwidth usage

• Cost Savings: Airband’s bundled VoIP trunking and data services can provide significant cost reductions to the customer’s monthly op-ex

• Quality of Service: Airband’s VoIP services are provided on our private IP backbone and last-mile fixed wireless network, so we can provide service level guarantees

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Redundant Network & Switching Infrastructure

• Redundant VoIP Switching Architecture−Geographic Redundancy - Two Different Colocation

Facility−Duplicated Servers−Dual SBC (Session Boarder Controllers)−Fully Backed-Up Voice Mail Servers

• Dual Path Service Delivery (Optional)−Wireless and Wired Access Can Be Deployed −Automatic Fail-over−Truth Path Diversity

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Back-up Information: Customer Logos