Confidence in Communication€¦ · Know Your Audience 2. Know your Story 3. Speak the Language of...
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@WOTChannel #WOTC18 Confidence in Communication Jenifer Sarver @UTSarver
Transcript of Confidence in Communication€¦ · Know Your Audience 2. Know your Story 3. Speak the Language of...
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Confidence in CommunicationJenifer Sarver
@UTSarver
@WOTChannel#WOTC18
@WOTChannel#WOTC18
5 Keys to Being a More ConfidentCommunicator
1. Know Your Audience
2. Know your Story
3. Speak the Language of the Heart and Mind
4. Use Storytelling
5. Paint Pictures With Your Words
6. Be Prepared
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Know Your Audience
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3. Messenger1. Audience
2. Message
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Consider These Factors …
▪ What is their bottom line?
▪ What do they know about you?
▪ How much do they know about the topic?
▪ Why should they care?
▪ What is their number one concern?
▪ What keeps them up at night?
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You
Them@UTSarver
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Don’t Make Assumptions
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Know Your Story
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Know Your Story
First, ask yourself:
• Why are you speaking?
• What do you have to say?
• What is the differentiator?
• What’s the point?
…
• Or put another way: what is it that you want people to take away from the conversation?
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Speak the Language of the Heart and Mind
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RATIONAL EMOTIONAL
MIND HEART
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Use Storytelling
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Stories: A Universal Language
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The Science of Stories
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"Metaphors like "The singer had a velvet voice" and "He had leathery hands" roused the sensory cortex. […] Then, the brains of participants were scanned as they read sentences like "John grasped the object" and "Pablo kicked the ball."
The scans revealed activity in the motor cortex, which coordinates the body's movements.
Stories Put Your Whole Brain to Work
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Paint Pictures With Your Words
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3. Messenger1. Audience
2. Message
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You Are Part of the Message … Be Prepared
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It’s What You Don’t Say That Matters
Gesture StanceFacial
Expression
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Mastering Nerves
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The Power of The Pause
